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Plumbers Supply HubPlumbers Near MeIllinoisDuPage CountyDowners GrovePlumbers in Rogers StreetRobert Bair Plumbing, Heating, & Air
Robert Bair Plumbing, Heating, & Air ico

Robert Bair Plumbing, Heating, & Air
- 447 Rogers St, Downers Grove, IL 60515

Plumber, HVAC contractor ★4.0

447 Rogers St, Downers Grove, IL 60515, USA

4.0
I’ve used Robert Bair Plumbing for about eight years, and as time has gone on their service has only gotten worse. After my last experience, I’m done. My 9 a.m. to 1 p.m. appointment was confirmed multiple times, and I informed the office staff three different times with two separate people that I had critical commitments that day. Despite that, I never received a single update when they ran late. At 1:30 I was told it would be another 40 minutes to an hour, and it was every bit of that. When they missed that time too, the office brushed me off with, “We don’t know where he is,” and I had to beg them just to call and track him down. They also claimed to have left me a voicemail that never existed.The technician eventually admitted they are consistently overscheduled, which makes it impossible for them to meet the commitments the office promises. What happened to good and honest service? They claim that’s what they stand for, but the company culture and dishonesty in the office are toxic.To make matters worse, I had ordered what I thought was the correct part in advance based on Kohler’s online parts manual. It turns out the manual had been revised at some point, and my shower still had the older part. Once the plumber had everything taken apart, I was put on the spot and told it would be $500 to replace a part that costs $50 at a big box store. That means they were charging $450 for labor, the equivalent of three hours at $150 an hour, for a job that takes about 30 minutes. I was left standing there with my shower in pieces, feeling like I was being extorted.After years of giving them my business, I won’t be back. I hope the owner steps in and corrects this toxic office culture and addresses the way pricing is being presented to customers, because this experience represents everything a service company should not be. - Chris Chindris
Robert Bair Plumbing, Heating, & Air Overview Intro Inside Detail Photos Location Reviews

Robert Bair Plumbing, Heating, & Air Introduce

Robert Bair Plumbing, Heating, & Air is a long-standing, comprehensive service provider in Downers Grove, Illinois, offering residents the convenience and expertise of a dual-certified Plumber and HVAC Contractor. For homeowners in DuPage County and Chicago's West Suburbs, this combination of services is invaluable, ensuring that the vital comfort systems—plumbing, heating, and cooling—are maintained and repaired by a single, accountable provider. They specialize in an extensive range of 'Repair services' and installations for both residential and commercial clients.

The company is designed to be the definitive solution for home comfort. Whether you face a frozen pipe in the middle of an Illinois winter or a failing air conditioner during a summer heatwave, Robert Bair Plumbing, Heating, & Air is equipped to address the issue. Their offerings cover everything from basic 'Faucet repair' and 'Toilet installation' to complex 'Heating system installation' and advanced solutions like solar thermal and geothermal energy systems. This broad expertise ensures that technicians are not only plumbers or HVAC specialists but holistic home comfort experts.

While the company publicly states its mission is to provide the best products and exceed customer expectations with integrity and reliability, some customer feedback suggests challenges in scheduling and communication, as well as concerns regarding pricing transparency, particularly in pressured repair situations or when dealing with third-party home warranty companies. Despite these reported inconsistencies, the company advertises a commitment to clear, upfront pricing and a vast inventory of parts to complete most jobs on the first visit.

Location and Accessibility in Downers Grove

Robert Bair Plumbing, Heating, & Air is strategically located in Downers Grove, providing excellent accessibility throughout DuPage County and the wider Chicagoland area's West Suburbs. This central location in the 60515 zip code is key to their ability to respond effectively to service calls for both scheduled maintenance and unexpected issues.

The official address is: 447 Rogers St, Downers Grove, IL 60515, USA.

Their position in Downers Grove allows their fully-stocked trucks—which they claim carry over 5,000 parts—to be deployed quickly to nearby communities like Naperville, Westmont, Hinsdale, and Lombard. For issues requiring urgent attention, like a furnace breakdown or a burst pipe, their local base supports efficient response times, which is a major factor for local users relying on emergency service availability.

Comprehensive Services Offered

Robert Bair Plumbing, Heating, & Air offers an exhaustive list of services under their Plumber and HVAC contractor specializations, catering to every major system within a residential or light commercial property. The goal is to provide a 'one-stop spot' for all comfort and utility maintenance needs.

A detailed list of their services includes:

  • Plumbing Systems: 'Drain cleaning,' 'Plumbing leak detection' and 'Plumbing leak repair,' 'Sump pump repair' and installation of 'Sump Pumps And Ejector Pumps,' 'Sewer repair,' and comprehensive 'Water heater installation' and 'Water heater repair.'
  • Fixtures and Appliances: 'Faucet installation' and 'Faucet repair,' 'Toilet installation' and 'Toilet repair,' 'Shower repair,' and 'Garbage disposal installation.'
  • Heating Systems (HVAC): 'Heating system installation' for furnaces, boilers, and heat pumps, along with essential 'Heating system repair,' 'Heating system maintenance,' and 'Thermostat repair' for all types of systems, including 'Boiler Systems' and 'Radiant Heat.'
  • Cooling Systems (HVAC): 'A/C system repair,' 'A/C system maintenance,' 'Air Conditioning Installs,' and service for 'Central Air Conditioners,' 'Air Handler,' and 'Refrigeration System' components.
  • Indoor Air Quality (IAQ): Installation and maintenance of 'Air Purifier,' 'Air Cleaner,' 'Air Filters,' and 'Filtration System' solutions to combat 'Indoor Air Pollution.'
  • Advanced and Specialty Services: Ductless heating & A/C services, 'Solar Thermal,' geothermal heating systems, 'Water Filtration Water Softeners,' and specialized work like 'Outdoor plumbing system repair' and 'Garden Irrigation Systems.'
  • Emergency Readiness: Offering 'Emergency Service Available' for both plumbing and HVAC issues, including 'Sewage Backup' and immediate 'Plumbing Problems.'
Key Features and Highlights

The most notable aspect of Robert Bair Plumbing, Heating, & Air is the synergy created by combining a skilled Plumber with an expert HVAC Contractor. This integrated approach ensures complete management of a home’s most critical utility systems.

Key features that are worth highlighting include:

  • Comprehensive Dual Service: Providing a single source for both 'Plumbing, Heating & Air Conditioning' needs, simplifying maintenance and service calls for homeowners.
  • Extensive Parts Inventory: Trucks are claimed to be stocked with a vast quantity of parts, increasing the likelihood of on-site 'Repair services' completion without a follow-up visit.
  • Upfront Pricing Model: The company promotes a 'charge by job, not by the hour' policy, promising a guaranteed price quote before any work begins, eliminating 'hidden fee' concerns during a repair.
  • Wide Service Range: Capable of handling modern and traditional systems, including forced air, boilers, heat pumps, and modern green solutions like geothermal and solar thermal.
  • Flexible Payments: Accepting modern payment methods including 'Credit cards' and 'NFC mobile payments' for customer convenience.
Contact Information

To schedule any plumbing, heating, or air conditioning service in the Downers Grove area or throughout Chicago's West Suburbs, customers can reach Robert Bair Plumbing, Heating, & Air using the following contact details:

Address: 447 Rogers St, Downers Grove, IL 60515, USA
Phone: (630) 964-1700
Mobile Phone: +1 630-964-1700

What is Worth Choosing: Integrated Home System Care

For residents in the Illinois suburbs, especially in areas with older homes and systems, the most significant benefit of choosing Robert Bair Plumbing, Heating, & Air is the integrated approach to home comfort management. Instead of needing to coordinate two separate contractors—one for the furnace and one for the water heater—this company provides fully licensed technicians skilled in both trades. This streamlines annual maintenance for both HVAC and plumbing, and dramatically simplifies troubleshooting when system issues overlap. The promise of having a technician arrive with a truck stocked with a wide range of parts and a commitment to upfront, job-based pricing is also an attractive proposition for homeowners seeking certainty in their 'Repair services' costs.

However, potential customers should be aware of the reported inconsistencies regarding scheduling timeliness and pricing presentation, particularly when unexpected issues arise or when warranty companies are involved. While the comprehensive service list and local presence are strong assets, customers are advised to seek absolute clarity on both the timeline and the full cost of the repair upfront to ensure their experience aligns with the company's stated mission of integrity and customer satisfaction. The extensive service offerings remain highly valuable for managing complex home utility needs efficiently.

Robert Bair Plumbing, Heating, & Air Inside

  • HVAC Contractor

  • A/C system maintenance
  • A/C system repair
  • Ductless heating & A/C services
  • HVAC system maintenance
  • Heating system installation
  • Heating system maintenance
  • Heating system repair
  • Repair HVAC
  • Thermostat repair
  • Plumber

  • Drain cleaning
  • Faucet installation
  • Faucet repair
  • Garbage disposal installation
  • Outdoor plumbing system repair
  • Plumbing leak detection
  • Plumbing leak repair
  • Plumbing pipe repair
  • Sewer repair
  • Shower repair
  • Sump pump repair
  • Toilet installation
  • Toilet repair
  • Water heater installation
  • Water heater repair
  • A C Problems
  • A C Unit
  • Ac Compressor
  • Air Cleaner
  • Air Cleaners
  • Air Cleaning
  • Air Conditioning Installs
  • Air Conditioning Problems
  • Air Conditioning Unit
  • Air Filters
  • Air Filtration
  • Air Handler
  • Air Purifier
  • Any Plumbing Repair
  • Basement Walls
  • Bathroom And Kitchen
  • Boiler Systems
  • Boilers Repair
  • Business Hours Emergency Service
  • Central Air Conditioners
  • Circuit Breaker
  • Cleaning Servicing
  • Commercial Boilers
  • Cooling Repair
  • Cooling Unit
  • Diagnose And Repair
  • Drain Cleaning
  • Duct System
  • Ductless Air Conditioning System
  • Ductless Cooling
  • Ductless Heating
  • Ductwork System
  • Electric Heating
  • Electric Heating Systems
  • Electrical Connections
  • Emergency Repairs
  • Emergency Service Available
  • Equipment Installation
  • Evaporator Coils
  • Filtration System
  • Furnace And Air Conditioner
  • Furnace Installation
  • Furnace Repair, Replacement
  • Garden Irrigation Systems
  • Gas Furnace
  • Heat Pump Systems
  • Heat Pumps
  • Heaters Water Purification
  • Heating And Air Conditioning System
  • Heating And Cooling Systems
  • Heating Maintenance And Repair
  • Heating Problems
  • Heating Solutions
  • Home Boilers
  • Home Cooling
  • Home Heating
  • Home Plumbing
  • Home Water Filtration
  • Home Water Heaters
  • Home Water Purification
  • Home Water Softeners
  • Hvac Install
  • Hvac Repairs
  • Hvac Systems
  • Indoor Air Pollution
  • Indoor Air Quality
  • Install A Water Softener
  • Installing A New Boiler
  • Irrigation Systems
  • Kitchen Sink
  • New System Installations
  • New Water Softener
  • Our Plumbing And Heating
  • Outdoor Drains
  • Outdoor Hose Bib
  • Pedestal Sump Pump
  • Plumbing Issues
  • Plumbing Leaks
  • Plumbing Needs
  • Plumbing Problems
  • Plumbing Pumps
  • Plumbing Service Call
  • Plumbing Tasks
  • Plumbing Updates
  • Plumbing Upgrades
  • Plumbing Work
  • Plumbing, Heating & Air Conditioning
  • Professional Plumbing Services
  • Purification System
  • Radiant Heat
  • Radiant Heaters
  • Refrigerant Lines
  • Refrigeration System
  • Residential And Commercial
  • Routine Inspection
  • Routine Maintenance
  • Servicing All Makes And Models
  • Sewage Backup
  • Sewerage Treatment
  • Solar Thermal
  • Steam Heaters
  • Stormwater Runoff
  • Submersible Pump
  • Sump Pump Installed
  • Sump Pump Repair Or Replacement
  • Sump Pumps & Battery Backups
  • Sump Pumps And Backup Systems
  • Sump Pumps And Ejector Pumps
  • System Issues
  • Traditional Water Heaters
  • Valves Replaced
  • Water Damage
  • Water Filtration Water Softeners
  • Water Heating Options
  • Water Purification Clean
  • Water Purification Water Softeners
  • Water Purification Works
  • Water System
  • Whole House Plumbing Inspection
  • Zoning Systems

Robert Bair Plumbing, Heating, & Air Details

  • Offerings

  • Repair services
  • Payments

  • Credit cards
  • NFC mobile payments
  • Credit cards

Robert Bair Plumbing, Heating, & Air Photos

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Robert Bair Plumbing, Heating, & Air Location

Robert Bair Plumbing, Heating, & Air

447 Rogers St, Downers Grove, IL 60515, USA

Robert Bair Plumbing, Heating, & Air Reviews

An average rating of ★4.8 from 681 user reviews.

techniciancallfurnacejobHVACunitsump pumpbackupworkthermostat

★ 5★ 4★ 3★ 2★ 1

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