Roto-Rooter Plumbing & Water Cleanup Chicago: 24/7 Service in Illinois

Roto-Rooter Plumbing & Water Cleanup Introduce

For homeowners and businesses throughout the greater Chicagoland area and Cook County, plumbing issues are an unavoidable reality. From slow drains to burst pipes and basement flooding, having a reliable, quick-response partner is essential. Roto-Rooter Plumbing & Water Cleanup, with its long history and wide range of services, stands as a notable option for managing both routine maintenance and urgent plumbing emergencies across Illinois.

The company positions itself as a full-service provider, going beyond simple clog removal to address complex sewer, water damage, and water quality issues. This comprehensive approach is particularly valuable in a major metropolitan region like Chicago, where diverse property types—from historic homes to modern high-rises—each present unique plumbing challenges. The need for licensed, skilled professionals who can navigate the intricacies of Illinois plumbing code is paramount for any resident or business owner.

Illinois state law is very specific about who can perform plumbing work. All individuals must be licensed plumbers or apprentice plumbers working under direct supervision. A licensed plumber in Illinois must complete at least four years as a licensed apprentice and pass a state licensing exam. Furthermore, businesses that offer plumbing services must register as Plumbing Contractors with the state and carry the required levels of insurance, which is a key protection for any Illinois customer. When choosing any service provider in the region, confirming their compliance with the Illinois Department of Public Health’s licensing requirements is always a wise first step for consumer confidence.

Roto-Rooter aims to provide peace of mind by offering services around the clock, acknowledging that plumbing failures rarely stick to an 8-to-5 schedule. This 24/7 availability for emergency plumbing is a critical factor for residents in a state that experiences significant seasonal temperature fluctuations, which often lead to problems like frozen or burst pipes during the harsh winter months.

A central part of their service model is the commitment to same-day and emergency service 365 days a year, with a stated focus on answering customer requests promptly. While the overall Roto-Rooter organization has a long-standing history, individual branch experiences can vary. Customer feedback, both positive and negative, often centers on the quality of work performed by specific technicians, transparency in pricing, and the speed of response, especially during off-hours or high-demand periods. For example, some customers report quick, professional, and courteous service, while others have expressed concerns over high pricing and issues with follow-up communication, highlighting the importance for Illinois customers to vet their local franchise or technician whenever possible.

Location and Accessibility

The Roto-Rooter presence in the Chicago region is anchored by its office in a central location, allowing for service distribution throughout the city and surrounding suburbs. While the company services a broad area across Cook and DuPage counties, the specific local contact information is essential for initiating a service request.

Contact Information

For residents and businesses in the Illinois service area, you can reach Roto-Rooter Plumbing & Water Cleanup at the following:

Address: 166 W Washington St Ste 375, Chicago, IL 60602, USA
Phone: (312) 379-2926 or +1 312-379-2926

According to available public data, Roto-Rooter’s Chicago location is open 24 hours a day, seven days a week, a standard for emergency plumbing service providers in the area. Appointments are typically required, but their around-the-clock staffing ensures that whether you have a weekend emergency or a late-night disaster, a representative should be available to handle your call and dispatch an on-site technician.

Services Offered

Roto-Rooter Plumbing & Water Cleanup provides a vast array of services, catering to nearly every residential and commercial plumbing need. They cover standard maintenance, emergency repairs, specialized cleaning, and even water quality issues. The range of services is designed to be a one-stop-shop for customers facing common or complex problems in their homes or businesses throughout Illinois.

All Types Of Drain Cleaning, including: Drain Opening, Drains Clear, Unclog Drain, Drain Snake, and use of Drain Cleaning Equipment and Drain Cleaning Machines.
Sewer Services: Sewer Line Repair, Replacement & Cleaning Services, Limpieza de alcantarillado, Reparación de alcantarillado, and Rooter Service.
Pipe and Leak Repair: Pipe Repair & Replacement Services, Drain Leak, Frozen Pipe/Burst Pipe Repair, Leak Repair, Reparación de tuberías, and Detección de fugas.
Water Heater Services: Water Heater Repair & Replacement and Instalación de calentadores de agua.
Emergency and Water Damage Services: Emergency Service available, Emergency Plumber, Weekend plumber, Flood Damage, Flooding Prevention, Water Extraction, Limpieza por inundación, Plomería en emergencias por agua, Inspección de moho, and Remediación de moho.
Fixture Repair and Installation: Toilet Services, Leaky Toilets, Shower Services, Bathroom Sink, Kitchen Sink, Sink Repair, Sink Repair & Installation Services, Garbage Disposal Services, Instalación de Grifos, Reparación de Grifos, Instalación de duchas, Instalación y reparación de inodoros, and Reparación de inodoros.
Commercial Plumbing: Commercial plumber, Commercial plumbing, and Commercial grease trap installation.
Sump Pump and Drainage: Sump Pump Services, Battery Backup Sump Pump, Drain Fields, Leach Field, and Instalación de bombas de sumidero, Reparación de bombas de sumidero, and Backflow services.
Water Quality and Treatment: Water Softener & Water Filtration System, Water Softeners, Water Softener Installation, Water Softener Repair, Reverse Osmosis Systems, Reverse Osmosis Installation, Water Treatment, Water Quality Testing, and Pruebas de calidad del agua (servicio personalizado).
Inspection and Specialized Services: Video Camera Inspection, Video Camera Line Inspection, Preventive Maintenance, Grease Trap Treatment, Pipe Relining, Excavación y nivelación, and Destapado con barrena.

Features / Highlights

The company highlights several features intended to attract and retain customers in the highly competitive Illinois plumbing market. These highlights focus on availability, payment, and inclusivity.

Availability: The company is known for 24-hour service, ensuring they are available for plumbing emergencies at any time, including weekends and holidays.
On-Site Services: Roto-Rooter provides on-site services, meaning technicians come directly to your home or business to perform the needed work.
Repair Focus: The core offering includes a strong focus on a wide range of repair services, from minor leaks to major pipe and sewer line replacements.
Payment Options: Customers can pay for services using credit cards, offering a convenient payment method, especially for unexpected emergency repairs.
Customer Inclusivity: The company is noted as being LGBTQ+ friendly, indicating a commitment to serving all members of the Illinois community with respect and professionalism.

What is worth choosing

Choosing Roto-Rooter Plumbing & Water Cleanup in the Illinois area means opting for a service provider with a massive infrastructure, capable of offering round-the-clock emergency support. This constant availability, a primary feature of the company, is often the deciding factor for people facing urgent water or drainage issues in the middle of the night or on a holiday when other local plumbers may not be reachable. The sheer breadth of their service offerings, ranging from a simple unclogging with a Drain Snake to complex sewer repair and water damage restoration, means customers can rely on one contractor for multiple needs.

However, as with any large franchised operation, potential customers in Illinois should proceed with a balance of optimism and caution. The quality of a customer's experience—covering aspects like fairness of pricing, the politeness of the technician, and the durability of the repair—appears to be heavily dependent on the local branch and the specific employee dispatched to the job. For example, a customer reported an excellent experience with a technician named Spiro, who was communicative and committed to doing the job correctly, even when it required more time than initially estimated. This positive interaction resulted in a high recommendation and satisfaction with the company’s guarantee and prompt communication.

Conversely, other customers have reported significant concerns, including accusations of price gouging, especially on non-emergency sewer line repairs, and shoddy workmanship that required subsequent intervention by other parties, including the city's Public Works department. Issues with poor communication and a failure to return calls after a complaint are also noted in customer feedback. This dichotomy suggests that while the company is a viable and highly accessible option, prospective customers in Illinois are strongly advised to take proactive steps: request a Free Estimate upfront, get details on any service guarantee, and, for larger, non-emergency projects, consider getting multiple quotes from State of Illinois Registered Plumbing Contractors to ensure a competitive and fair price for the scope of work needed. By doing this due diligence, Illinois customers can better ensure they receive the high-quality, professional service that Roto-Rooter aims to deliver.

Roto-Rooter Plumbing & Water Cleanup Bathroom

Plumber
All Types Of Drain Cleaning
Backflow services
Roto-Rooter plumbers can perform annual backflow testing, repairs, installation and backflow certification of all types of prevention devices. We will handle all necessary paperwork relating to your annual inspection and can even remind you when your next testing is due.
Bathroom Sink
Battery Backup Sump Pump
Circuit Breaker
Clogged Drains Or Toilets
Dishwasher Installation
Drain Cleaning Equipment
Drain Cleaning Machines
Drain Fields
Drain Leak
Drain Lines
Drain Opening
Drain Problems
Drains Clear
Emergency Serviceavailable
Flood Damage
Flooding Prevention
Free Estimate
Frozen Pipe/Burst Pipe Repair
When winter is at its worst it can mean frozen and burst pipes that lead to thousands of dollars in repairs and water cleanup services. If you are already in the middle of a frozen or burst water pipe emergency, call Roto-Rooter immediately for plumbing repair and water cleanup services.
Garbage Disposal Services
We repair clogged garbage disposals and install new ones. We also provide garbage disposal services for commercial kitchens & restaurants. If you need a new garbage disposal installed or an existing garbage disposal replaced, a Roto-Rooter plumbing professional can recommend the most efficient unit.
Grease Trap Treatment
Kitchen Sink
Leach Field
Leak Repair
Roto-Rooter is the national leader in plumbing leak repair services. As soon as a leak is discovered, it's critical to get a professional to your home or business to detect the source of the leak. Our plumbing experts can then stop the leak, recommend a plan of action, and inspect for other leaks.
Leaky Toilets
Location Change
Pipe Repair & Replacement Services
Roto-Rooter provides various pipe repair and replacement services. Our professional plumbers specialize in fixing a number of pipe problems including damaged pipes, pipe blockage, pipe corrosion, off-grade pipes, and detecting roots in your sewer pipeline. Roto-Rooter works with all pipe materials.
Preventive Maintenance
Repair And Replacement
Rooter Service
Septic Tanks
Sewer Line Repair, Replacement & Cleaning Services
Our plumbers and sewer solutions professionals are trained to repair, replace, and clean residential and commercial sewer lines. Roto-Rooter's state-of-the-art drain cleaning equipment is the best in the industry. No matter what problem your sewer is experiencing, Roto-Rooter can provide a solution.
Shower Services
Our experienced plumbing specialists provide expert shower repair services. No matter if your shower is dripping, has drainage problems or just needs to be updated, Roto-Rooter can help. We are fully trained to provide shower and bathtub installation services like water jets and new faucets.
Sink Repair
Sink Repair & Installation Services
Our plumbing experts are equipped to tackle all residential and commercial sink repair and installation needs. Roto-Rooter can install new sinks or repair old ones. We can take care of clogged sink drains in the bathroom, kitchen, or laundry room. Roto-Rooter experts can help 24/7.
Sump Pump Services
Roto-Rooter plumbers are sump pump experts. We repair and replace more sump pumps than any other plumbing company in North America. We are ready to provide sump pump maintenance, installation, replacement and emergency repair services.
Toilet Services
Our plumbing professionals are trained and equipped to provide expert solutions for toilet repair. Our services include unclogging toilets, fixing leaking or running toilets, toilet installation and replacement, and toilet leak repair on both residential and commercial toilets.
Video Camera Inspection
Video Camera Line Inspection
Video camera snakes are one of the most valuable tools in the plumbing business. Specially designed waterproof plumbing cameras allow us to conduct a visual inspection of sewer lines and other underground pipes from the inside, including pipes under concrete and beneath your home’s foundation.
Washing Machines
Water Extraction
Water Heater Repair & Replacement
Water heater problems should be addressed immediately to avoid further damage or complete appliance failure. Diagnosing water heater issues by yourself can be challenging & even dangerous. Roto-Rooter's skilled plumbing professionals are trained in water heater repair, maintenance, and replacement.
Water Supply
Unclog Drain
Drain Snake
Commercial plumber
Commercial plumbing
Commercial grease trap installation
Weekend plumber
Emergency Plumber
Pipe Relining
Instalación de Grifos
Nuestros plomeros son profesionales siempre listos para instalar o reparar grifos, así como colocar un fregadero en el baño o la cocina. En Roto-Rooter seguimos las especificaciones del fabricante y nos aseguramos de que todo quede bien conectado y sin fugas.
Reparación de Grifos
En Roto-Rooter reparamos o cambiamos grifos según lo más conveniente. Entendemos la importancia de atender fugas a tiempo para ayudar a conservar agua y prevenir daños. Ya sea goteo, baja presión u otro problema, estamos capacitados para trabajar con grifos de todas las marcas y modelos.
Detección de fugas
Roto-Rooter es el líder nacional en servicios de detección y reparación de fugas, inspeccionando la estructura para identificar cualquier filtración. Si se sospecha de una fuga, es fundamental contar con un plomero profesional que visite su hogar o negocio para localizarla y repararla.
Reparación de tuberías
En Roto-Rooter reparamos y reemplazamos tuberías de agua y drenaje. Contamos con amplia experiencia en todo tipo de problemas, incluyendo obstrucciones, corrosión, roturas y otros daños en las tuberías.
Instalación de duchas
Podemos instalar desde cabezales de ducha hasta sistemas de plomería completos. Nuestros expertos trabajan con cualquier modelo de ducha, realizan reparaciones en instalaciones existentes y ofrecen servicios de mantenimiento para asegurar su correcto funcionamiento.
Instalación y reparación de inodoros
Nuestros plomeros instalan y reparan inodoros de todas las marcas y modelos. Ya sea que esté renovando su baño o reemplazando un inodoro antiguo, nuestros profesionales con licencia se encargan del trabajo de forma rápida y precisa.
Reparación de inodoros
Nuestros profesionales reparan inodoros atascados, que funcionan continuamente, tienen fugas u otros problemas, tanto en hogares como en instalaciones comerciales. Ofrecemos soluciones rápidas y eficaces para restaurar su funcionamiento adecuado.
Instalación de calentadores de agua
Instalamos calentadores de agua nuevos y reparamos los existentes, ya sean eléctricos o a gas. Siempre realizamos el trabajo cumpliendo con los códigos locales y estatales. Limpieza de desagües -
Limpieza de desagües
Nadie destapa desagües mejor que Roto-Rooter. Utilizamos equipos exclusivos con cables flexibles y cuchillas afiladas que eliminan incluso los bloqueos más difíciles.
Instalación de triturador de basura
Si necesita reparar o instalar un triturador de basura, nuestros profesionales le recomendarán modelos eficientes que se ajusten a su presupuesto.
Reparación de triturador de basura
Los trituradores atascados pueden causar serios problemas. Reparamos y reemplazamos trituradores, incluso en cocinas comerciales y restaurantes.
Reparación de plomería exterior
Reparamos grifos exteriores, conexiones para mangueras y tuberías dañadas por congelación o fugas. También realizamos reparaciones de alcantarillado mediante excavación tradicional o tecnología sin zanja.
Reparación de fugas
Nuestros expertos localizan y reparan fugas con rapidez. Atendemos desde pequeños goteos hasta filtraciones importantes en sótanos.
Limpieza de alcantarillado
Somos expertos en líneas de alcantarillado. Utilizamos herramientas exclusivas para destapar y limpiar eficazmente las tuberías, garantizando un flujo adecuado y sin obstrucciones.
Reparación de alcantarillado
Reparamos y reemplazamos líneas de alcantarillado utilizando excavación tradicional o tecnologías sin zanja, según las necesidades del caso.
Reparación de duchas
Ya sea por una fuga, drenaje lento o una renovación, podemos reparar o reemplazar la plomería de su ducha de manera eficiente y segura.
Instalación de bombas de sumidero
Instalamos y reemplazamos bombas de sumidero, y también ofrecemos sistemas de respaldo con batería o energía hidráulica. Nuestro servicio está disponible las 24 horas del día.
Reparación de bombas de sumidero
Reparamos todo tipo de bombas de sumidero. Roto-Rooter es el proveedor líder de este servicio en Norteamérica.
Reparación de calentadores de agua
Nuestros plomeros con licencia diagnostican y reparan calentadores de agua convencionales y sin tanque, además de ofrecer mantenimiento o reemplazo cuando sea necesario.

Water Filter Supplier
Reverse Osmosis Systems
Reverse Osmosis Installation
Water Treatment

Water Testing Service
Water Quality Testing
Pruebas de calidad del agua (servicio personalizado)
Roto-Rooter es experto en identificar contaminantes, niveles de pH y dureza, y garantiza que el suministro de agua de su hogar o negocio sea seguro y saludable. Nuestros técnicos recogen y analizan muestras de agua para ofrecer soluciones de filtrado o tratamiento según los resultados.

Water Softening Equipment Supplier
Water Softener & Water Filtration System
Water Softeners
Water Softener Installation
Water Softener Repair

Contractor
Servicios de plomería
Ofrecemos servicios integrales de plomería para contratistas en proyectos residenciales y comerciales. Nuestros profesionales trabajan en colaboración con contratistas y constructores siguiendo los códigos locales, garantizando cumplimiento, puntualidad y trabajo dentro del presupuesto y cronograma.
Instalación de accesorios de plomería
Roto-Rooter instala accesorios de plomería para cocinas, baños y más. Ya sea en remodelaciones o construcciones nuevas, garantizamos una instalación precisa y sin fugas de fregaderos, grifos, duchas y más. Trabajamos con todas las marcas y modelos, cumpliendo con normas y especificaciones técnicas.

Drainage Service
Servicio de drenaje (servicio personalizado)
Roto-Rooter ofrece servicios de limpieza de drenajes rápidos y confiables, utilizando la tecnología más avanzada. Nuestro equipo electromecánico destapa desagües con cables potentes y cuchillas afiladas que cortan incluso las obstrucciones más difíciles, restaurando el flujo adecuado en las tuberías

Excavating Contractor
Destapado con barrena
El servicio de desazolve con barrena de Roto-Rooter elimina obstrucciones difíciles en drenajes y alcantarillado. Usamos cables giratorios que cortan bloqueos, restaurando el flujo. Es una solución eficaz para limpiezas rutinarias o emergencias.
Excavación y nivelación
Realizamos servicios de excavación y nivelación para instalar o reparar sistemas de plomería, garantizando la pendiente y el terreno óptimo para drenajes, alcantarillado y tuberias de agua, según la normativa.

Water Damage Restoration Service
Limpieza por inundación
Nuestros servicios de limpieza por inundación eliminan rápidamente el agua, secan las zonas afectadas y previenen daños adicionales en su hogar o negocio. Utilizamos equipos de extracción de alta potencia y herramientas de secado industriales para mitigar los daños y restaurar la propiedad.
Inspección de moho
Nuestro servicio de inspección de moho identifica posibles focos de crecimiento en zonas afectadas por daños de agua o exceso de humedad. Nuestros especialistas realizan una evaluación exhaustiva de la propiedad, localizan moho oculto y proporcionan pasos concretos para su eliminación.
Remediación de moho
Ofrecemos servicios profesionales de eliminación de moho de forma segura y eficaz para su hogar o negocio. Nuestros técnicos certificados utilizan técnicas avanzadas de limpieza y métodos de contención para eliminar el moho y evitar su reaparición, restaurando la calidad del aire interior.
Plomería en emergencias por agua
Estamos disponibles las 24 horas del día, los 365 días del año para minimizar los daños en su propiedad y restaurar el funcionamiento de su hogar lo antes posible. Antes de proceder con la extracción de agua, nuestros expertos en fontanería reparan la causa del problema para evitar que se repita.

Roto-Rooter Plumbing & Water Cleanup Details

Service options
Onsite services
Language assistance

Offerings
Repair services

Crowd
LGBTQ+ friendly

Payments
Credit cards
Credit cards

Roto-Rooter Plumbing & Water Cleanup Photos

Roto-Rooter Plumbing & Water Cleanup Picture 1

Roto-Rooter Plumbing & Water Cleanup Picture 2

Roto-Rooter Plumbing & Water Cleanup Picture 3

Roto-Rooter Plumbing & Water Cleanup Picture 4

Roto-Rooter Plumbing & Water Cleanup Picture 5

Roto-Rooter Plumbing & Water Cleanup Picture 6

Roto-Rooter Plumbing & Water Cleanup Picture 7

Roto-Rooter Plumbing & Water Cleanup Picture 8

Roto-Rooter Plumbing & Water Cleanup Picture 9

Roto-Rooter Plumbing & Water Cleanup Location

Roto-Rooter Plumbing & Water Cleanup

Illinois Cook County Chicago Chicago Loop West Washington Street

166 W Washington St Ste 375, Chicago, IL 60602, USA

Roto-Rooter Plumbing & Water Cleanup Reviews

An average rating of ★4.7 from 8079 user reviews.

worksump pumpsupervisorgrantyuridispatcherfloor drain1916cloggingrouter

★ 5★ 4★ 3★ 2★ 1

This company is horrid! Their work is atrocious. They price gouge. They prey on young homeowners and single women. They did a spot repair on our sewer line. They did not complete the repair that was discussed with the service person who initially came out to evaluate the repair needed. The cleanout pipe/cap was incorrectly installed at an 80-degree angle connection to the sewer line instead of at 90 degrees. The stone backfill was below the concrete patio line rather than level with it. The concrete that needed to be removed for the repair resulted in uneven edges and cracks extending into the area not requiring work. They charged me $300 for the City Work Permit and Public Works inspection. I contacted the city. The costs of the permit issued to me and Public Works inspection was only $150.I have repeatedly called Roto Rooter - even to the point of contacting the general manager for the franchise in Chicago, the national company office as well as the direct number to the Schaumburg office. I have talked to representatives, been transferred multiple times to the "correct" department and left messages when no one answered the phone. I have never been called back by the company. The cost of the 3 feet wide by 4 foot long by 3-foot deep spot repair was $9000. This was NOT an emergency repair! I called out two independent Plumbing and Sewer companies and the City Public Works department who stated the work was terrible and the charge should have been at most $4000 if that. They stated that they see this ALL the time with Roto Rooter. I have filed a case with the Illinois Attorney General's Office and the Better Business Bureau to report Price Gouging by Roto Rooter. Roto Rooter is not a member of the Better Business Bureau - no surprise. Pictures of the work are available.PLEASE PLEASE PLEASE WARN everyone that this company price gouges, performs shoddy work and will never address a complaint.
September 08 · Mary Jane Weintraub
Great work done.. Had leaking drain pipes in my kitchen sink and their plumber, Spiro, came by the same day, sourced a quote, picked up the additional equipment needed to fix the pipes, and completed the work in the span of about 3 hours (at most).Spiro was great, personable, up front and communicative about costs and the options for repair in order help me, as the consumer, make the best choice for the service. The job originally was expected to be a quick fix (originally est. 30 minutes or so), but after work started, it was uncovered that more work needed to be done. Spiro had no complaints, didn't try to charge more because it took more time, and committed to making sure that the job was done correctly and efficiently. Very fair. Highly recommend Spiro.Quick notes on the company: communication on the phone was quick, easy and to the point, follow ups were made to coordinate on all details of the appointment, fee for the quote was waived because the work was confirmed and there is a 90 day guarantee on this job that was done.Overall, very pleased with the experience.
October 10 · David Neylon
Roto Rooter experience we received was excellent!We received great service from dispatch to the service person, Jonathan.Jonathan was friendly, patient and gave us professional advice on valve replacement, along with superb service all in a timely manner.Thank you again for the excellent service! ⭐⭐⭐⭐⭐
August 14 · Victor Bonhart
Sevio and Aaron were excellent! Patient with me as a customer having to make decisions. Personable and very knowledgeable! Very great to work with! They did a great job and informed me of each step of the process.
June 18 · Brent Carius
Jon did an excellent job installing my water heater. He worked very neatly, was polite and respectful, and made sure everything was done the right way. I really appreciate his professionalism and would definitely recommend him to anyone who needs quality work done at home.
August 27 · Josbell Quintero