Metcalf Payne & Bell Inc Plumbing, Heating and Cooling

- 219 Camelot, North Webster, IN 46555

Introduction / Overview

Metcalf Payne & Bell Inc Plumbing, Heating and Cooling stands as one of the most long-standing and trusted home service providers in the North Webster, Indiana, area. With a deep history stretching back to 1955 when the business was started by Phil Payne and Bill Metcalf, this company has been serving Kosciusko County for nearly seven decades. This remarkable longevity is a testament to their commitment to quality service, ethical practices, and building enduring relationships with the local community, particularly around the northern lakes region and Warsaw.

Operating as a unified plumber, air conditioning contractor, and furnace repair service, Metcalf Payne & Bell Inc offers a comprehensive and integrated approach to property maintenance. They eliminate the need for Indiana residents to coordinate between multiple specialists for their essential home systems—water, heat, and air conditioning. This dual expertise is especially valuable in a regional environment that experiences drastic temperature swings, demanding equally robust and reliable heating and cooling solutions.

Current ownership, under Wes and Ann Bell since 1995, continues the legacy of a residential services focus, emphasizing technical proficiency and customer trust. They are well-regarded for their ability to handle tough challenges and complex installations, such as those found in older homes or specialized lakefront properties. Their commitment to offering full repair services and efficient project completion has cemented their reputation as a premier choice for home comfort and plumbing reliability in North Webster and the wider Kosciusko County area.

Location and Accessibility

Metcalf Payne & Bell Inc is strategically based in North Webster, IN, allowing them to efficiently cover their core service area, which is centered around the Kosciusko County lakes region. Their established physical location provides a central hub for quick dispatch, which is critical for their commitment to prompt and often same-day service, particularly during emergencies.

• Primary Address: 219 Camelot, North Webster, IN 46555, USA.
• Mailing Address: The company also uses a P.O. Box (PO Box 208, North Webster, IN 46555-0208), reinforcing their local presence.
• Service Focus: Concentrated in Kosciusko County, serving areas including North Webster and Warsaw, catering particularly well to the specific needs of properties located near the lakes.
• Operating Hours: The business maintains standard operational hours, typically 7:30 AM to 4:30 PM, Monday through Friday, for scheduled services.

The company’s deep roots in North Webster ensure they are highly accessible and acutely familiar with the local infrastructure, building codes, and common system issues experienced by residents in this part of Indiana.

Services Offered

Metcalf Payne & Bell Inc provides a vast array of services covering the full lifecycle of plumbing and HVAC systems, from sales and installation to emergency repair and routine maintenance.

• Comprehensive Plumbing Services:

  • Water Heater Service: Installation, repair, and replacement of water heaters and water tanks, essential for consistent hot water supply.
  • Plumbing Repairs: Specializing in plumbing pipe repair, plumbing leak detection, and plumbing leak repair, including those in difficult-to-access areas.
  • Fixtures and Drainage: Installation and repair of faucets, toilets, showers, garbage disposals, and professional drain cleaning services.
  • Sump Pump Services: Installation and repair of sump pumps, a necessary service for protecting basements in the lake-heavy regions of Indiana.
  • Outdoor Plumbing: Repair and maintenance of outdoor plumbing systems.

• Full HVAC Services (Heating and Cooling):

  • System Installation: New installation of A/C systems, heating systems (including heat pumps, geothermal units, and mini-splits), and ductless heating & A/C services.
  • System Repair: A/C system repair, heating system repair, and general repair of all types of HVAC equipment to restore climate control immediately.
  • System Maintenance: Routine HVAC system maintenance, A/C system maintenance, and heating system maintenance to optimize efficiency and longevity.
  • Ductwork: Installation and repair of HVAC duct and vent systems, ensuring proper air distribution and indoor air quality.
  • Thermostat Services: Installation and repair of thermostats, including smart and programmable units.

• Installation and Remodeling Support:

  • Sales & Installation: Providing sales, service, and installation of new equipment across all plumbing and HVAC categories.
  • Contractor Support: Working closely with local builders on new home construction and kitchen/bathroom remodeling projects.

Features / Highlights

Several features make Metcalf Payne & Bell Inc a compelling choice for Indiana residents seeking a trustworthy and highly skilled contractor.

• Remarkable Longevity:

  • Established in 1955, the company is celebrating its 70th anniversary, reflecting a stable business and deep community ties built over multiple generations.

• Highly Responsive and Prompt Service:

  • Customers consistently praise the company's promptness, noting their ability to respond quickly to plumbing and heating emergencies, often providing same-day service during critical situations.

• Commitment to No Service Contracts:

  • The company deliberately chooses not to offer service contracts, aiming to foster customer trust rather than obligation, allowing clients to use their services based purely on satisfaction.

• Tackling Difficult Challenges:

  • Known for being "open-minded to tough challenges" and capable of doing the "impossible," they are the ideal choice for unique properties, such as older lakefront condos with concrete flooring.

• Professionalism and Cleanliness:

  • Technicians are consistently described as polite, respectful of property, and efficient, ensuring work areas are left "very neat and clean" after complex projects like water heater replacements.

• Convenient Planning and Payment:

  • The business offers Online Estimates for convenience and accepts Credit Cards for various onsite services and repairs.

• Accredited Reputation:

  • They hold an A+ rating from the Better Business Bureau (BBB), confirming a commitment to higher standards of customer service and ethical business practices.

Contact Information

For plumbing, heating, or cooling needs in the Kosciusko County area, Metcalf Payne & Bell Inc can be reached directly at their North Webster location.

• Address: 219 Camelot, North Webster, IN 46555, USA
• Phone: (574) 834-2941

What is worth choosing

For residents of North Webster and the surrounding Northern Indiana lake communities, choosing Metcalf Payne & Bell Inc is an investment in unparalleled experience and reliability. Few local businesses can claim a 70-year history of continuous, dedicated service, a factor that guarantees a deep institutional knowledge of regional housing and system demands. Their longevity, combined with an outstanding A+ BBB rating, signals a level of stability and trustworthiness that provides significant peace of mind to homeowners.

The company excels particularly in the niche of comprehensive service and complex projects. The ability to seamlessly handle all aspects of a plumbing or HVAC job—from modifying a gas line and venting during a water heater installation to diagnosing and fixing a hidden leak in an older, unique structure—makes them an invaluable single point of contact. This integrated expertise minimizes the stress, time, and potential disputes that can arise when juggling separate plumbers, furnace contractors, and A/C repair services.

The highly personal, customer-centric model, where the company focuses on building trust without relying on mandatory service contracts, resonates strongly with the values of the Indiana community. When facing a plumbing emergency or planning a major HVAC replacement, local users can rely on Metcalf Payne & Bell Inc for prompt attention, transparent communication, and efficient work that is completed to the highest standards of neatness and professionalism. Their proficiency in both routine maintenance and tackling the "impossible" challenges of older and specialized lake properties makes them the definitive choice for home comfort and maintenance in Kosciusko County.

Metcalf Payne & Bell Inc Plumbing, Heating and Cooling

219 Camelot, North Webster, IN 46555, USA