D2 Plumbing Introduce
For homeowners in the Illinois region, particularly in the community of Shorewood, having a responsive and professional plumber is a non-negotiable part of maintaining a functional home. When a critical issue arises—such as a malfunctioning water heater, a persistent leak, or a broken toilet—timely and specialized repair is paramount. D2 Plumbing is a local service provider operating in Shorewood, IL, dedicated to offering focused and essential residential plumbing repair services. Their primary expertise lies in addressing the most common and disruptive plumbing challenges faced by Illinois residents.
D2 Plumbing positions itself as a repair specialist, concentrating on the core components of your home's water system. This focused approach allows them to deliver competent service in critical areas like water heater replacement and leak detection, which are crucial for preventing extensive property damage and high utility bills. Operating from their Shorewood base, they are a resource for those needing prompt and reliable service within the local Will County area. Their offerings focus on providing repair services, ensuring that necessary fixes are made with an emphasis on quality workmanship and resolving immediate issues for their clientele.
The company often partners with home warranty providers, a significant feature in their business model, which can be a key point of accessibility for many Illinois homeowners seeking covered repairs. This relationship highlights their readiness to engage in structured repair processes and work within established guidelines to restore vital home functions quickly. For local users, D2 Plumbing serves as a key contact for handling some of the most stressful home emergencies related to water and sanitation.
D2 Plumbing operates from a central location within the Shorewood community, providing crucial on-site services for residents throughout the area. This location is ideal for serving homes in Shorewood and the surrounding regions of Will County, ensuring that their plumbing professionals can be dispatched with efficiency when a repair need arises.
The operational base for D2 Plumbing is situated at:
208 Savoy Dr, Shorewood, IL 60404, USA
This address places them squarely within a service area characterized by suburban homes that depend on fast, local attention for common issues like water heater leaks and toilet malfunctions. Their strategic location contributes to their ability to respond effectively, a trait highly valued by Illinois homeowners facing unexpected plumbing problems. Accessibility is centered on their commitment to on-site service, where the professional team travels directly to the customer’s residence, fully prepared to conduct necessary repairs and installations.
D2 Plumbing focuses its expertise on core residential plumbing needs, offering reliable repair and replacement services that are vital for home maintenance. Their service specialization ensures thorough attention to critical systems and fixtures:
- Water Heater Installation: Specializing in the installation of new water heaters to replace failing or leaking units. This service is essential for maintaining consistent and safe hot water supply, a necessity in all Illinois homes. A leaking water heater can cause significant damage, making quick and expert installation critical.
- Plumbing Leak Detection: Utilizing specialized skills to accurately identify the source of unseen leaks within a plumbing system. Early and precise leak detection is crucial to prevent structural damage, mold growth, and unusually high water bills for local residents.
- Faucet Repair: Addressing common issues with residential faucets, including drips, leaks, and low pressure. Prompt faucet repair helps conserve water and prevents minor annoyances from escalating into major fixture failures.
- Toilet Installation: Professional installation of new toilets, whether for a bathroom update or as a replacement for a severely damaged or outdated unit. Correct installation is necessary to ensure proper function and water efficiency.
- Toilet Repair: Expertly fixing common and complex toilet problems, such as continuous running, clogs, and flushing issues. Reliable toilet repair is paramount for the sanitation and daily functionality of any home.
While their list is focused, the services provided address some of the most critical and frequently encountered plumbing issues within the residential sector, making them a key service provider for essential home repairs in Shorewood, IL.
D2 Plumbing’s key highlights revolve around their specialization in crucial repair services and their operational model, which involves working extensively with home warranty providers. This partnership is a defining characteristic of their service experience, though it has led to mixed customer feedback, which is important for Illinois users to consider:
- Focused Repair Service Model: The company's primary offering is expert repair services, concentrating resources and training on specific, high-priority issues like water heater failure and leak detection, rather than broad general contracting.
- Effective Communication and Professionalism (Reported Positive Experience): One customer reported a highly positive experience, highlighting that the technician was "very professional and nice," provided a thorough explanation of the process, and maintained excellent communication by keeping the client "updated through everything," ensuring a smooth water heater installation.
- Prompt Initial Response: In a documented case involving a leaking hot water heater, D2 Plumbing demonstrated speed and urgency, contacting the client quickly and being able to come out on the same day to initiate the repair process, a crucial advantage in a plumbing emergency.
- Home Warranty Program Integration: A notable feature is their work with home warranty companies. This can be beneficial for customers who rely on these programs for covered repairs. However, it is important to note that this business model has also been the subject of severe criticism, including claims of misrepresentation to the warranty provider.
- Contradictory Customer Experience (Reported Negative Experience): Conversely, another review strongly advised against using the company, alleging that D2 Plumbing "completely lied to myself and my home warranty program." This feedback indicates a potential inconsistency in service and transparency, prompting caution and recommending local users seek a second opinion if dissatisfaction arises.
D2 Plumbing is a local Shorewood, IL service provider. For residential repair needs within their service area, you can use the following location information to learn more or inquire about service availability. Please note that a publicly listed phone number for direct contact was not available in the provided data.
Address: 208 Savoy Dr, Shorewood, IL 60404, USA
Phone: Contact information is not explicitly provided in the available public data.
For Illinois homeowners in the Shorewood area seeking help with critical plumbing issues, D2 Plumbing presents a service option that is highly specialized in key areas. What is worth choosing about this company is its clear, focused expertise in appliance-centric repairs, particularly the prompt and expert handling of water heater installation. The positive customer feedback emphasizes efficiency, clear communication, and the professionalism of the technician, making them a viable choice for individuals whose experiences align with this high standard.
The company’s ability to work quickly, exemplified by same-day responsiveness to a water heater emergency, is a major benefit for local users where quick action can mitigate significant water damage. Furthermore, their integration into the home warranty network provides a convenient access point for policyholders. This specialization means they are frequently equipped to deal with these common household failures that are often complicated by age and wear.
However, an informed decision requires acknowledging the totality of the customer experience. While one customer was very pleased with the service and communication, another reported a severely negative experience involving dishonesty and recommending that others "STAY AWAY!" For local users, this suggests that while D2 Plumbing can provide excellent service, as demonstrated by the seamless water heater installation, there may be variability in service consistency or business practices, particularly concerning interactions with third-party warranty programs. Therefore, when engaging D2 Plumbing for essential repair services in Shorewood, IL, it is advisable for customers to ensure transparent communication regarding the scope of work and verification of information provided to any relevant insurance or warranty parties. They are a valuable option when their focused expertise aligns with your needs, but local residents should proceed with diligence and be prepared for potential follow-up if the experience is not immediately satisfactory.
D2 Plumbing Services
Plumber
- Faucet repair
- Plumbing leak detection
- Toilet installation
- Toilet repair
- Water heater installation
D2 Plumbing Details
Offerings
- Repair services
Payments
- Credit cards
D2 Plumbing Photos
D2 Plumbing Location
D2 Plumbing Reviews
home warrantyAHSwater heaterphonetoolsreviewsprices
★ 5★ 4★ 3★ 2★ 1D2 Plumbing was the company sent to me by my home warranty company when my hot water heater started leaking. They contacted me quickly and were able to come that same day to get the process started. The gentleman who came was very professional and nice and thoroughly explained the process to me. He kept me updated through everything which was very helpful. He installed my new water heater today and everything went great! I'm very pleased with his service and cannot recommend D2 Plumbing enough! Thank you!
September 09 · Kelly O'BrienWish I could give them negative stars. Absolutely the worst company I've worked with. Completely lied to myself and my home warranty program. Had another company out, and they fixed it no problem.STAY AWAY!
May 01 · Laura GruszkaAHS assigned D2 for our leaking faucet in the shower area. Dave and one other "apprentice" came out as notified with a heavy bag of tools each. Didn't bother to put on the customary booties, walked up to the master bedroom with their outside shoes and started looking at the problem.After a few cursory touches, he could not even get to remove the knob to see the valve. Turned on the faucet and looked at the 3 way knob and after a few cursory turns, he said that he cannot get to the valve as it's behind the tiles and breaking tiles are not part of his job description.I told him the backside was a bathroom too and he could get through the drywall. He took out his tape and measured the longest side from wall to an approximate point in air and walked to the other side and repeated the same, measuring the longest side and concluded that the valve is behind the large mirror.He wrote out a work order describing the issue and left. AHS showed the status of the case as complete and I called them up and inquired. They said the technician said the job was resolved and completed. After I explained everything, they issued a recall and this guy refuses to come back or correct his diagnosis.
December 11 · Naseer AhmedAHS assigned this vendor D2 Plumbing to come out for an issue that's covered under the home warranty. Similar to a post below, they called, we missed the call, called right back and nobody answered. After multiple attempts to get this company on the phone (AHS also called multiple times), this company still did not respond. About 30 minutes of EVERYONE calling, we receive a text that from D2 Plumbing to "Cancel the request through the website and get another vendor." What a hot-unprofessional MESS! I am really annoyed that I have to give ONE star, as a zero would be the better option. AHS should also vet their vendors so they're as much to blame as this vendor.
September 03 · Elle BD2 plumbing was assigned to fix my water heater by my home warranty provider after my heater went out on Christmas Eve. I was worried about the poor reviews online but from my experience they're unfounded. D2 contacted me on Christmas Day to schedule an appointment which was excellent considering how hard it is to get service on a holiday weekend. They arrived promptly for the appointment and diagnosed and fixed my heater with no issues. The repairman was professional and pleasant. Ignore the bad reviews. I'd use them any time.
December 28 · Anthony Larocco
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