D & D Plumbing, Heating and Air Conditioning Introduce
For residents and property owners in Portland, Indiana, maintaining a comfortable and functional home requires reliable access to specialized contractors for essential systems. D & D Plumbing, Heating and Air Conditioning stands out as a local service provider, specializing not only in core plumbing needs but also offering broader repair services, as indicated by their name. Operating from the heart of Jay County, this business is positioned to serve the community with professional solutions for the critical infrastructure of any home or commercial property: the plumbing system. The company's focus on essential repair work suggests they are equipped to handle the urgent, often unexpected problems that arise with pipes, water lines, and drainage.
The importance of a local, accessible plumbing and HVAC company in a community like Portland, IN, cannot be overstated. When a pipe bursts in the middle of a harsh Indiana winter or an air conditioner fails during a humid summer, rapid response is crucial to prevent property damage and restore comfort. D & D Plumbing, Heating and Air Conditioning identifies themselves as a Plumber and is also a member of the Indiana Plumbing Heating & Cooling Contractors Association (PHCC), which indicates a dedication to industry standards and professionalism in their field. Their core service offering revolves around general repair services, making them a go-to resource for troubleshooting and resolving existing issues within the water and air systems of a building.
This local commitment means that customers are dealing with neighbors and fellow community members, fostering a relationship built on local reputation and direct accountability. This connection is often why residents prefer to support small, local businesses—they offer a personalized service experience that larger, regional companies may not be able to match. Furthermore, their specialization in specific, highly technical repair areas ensures that the company is focused on providing effective solutions for complex problems like hidden leaks.
D & D Plumbing, Heating and Air Conditioning is centrally located within the Portland, Indiana area, which allows them to efficiently dispatch technicians to service calls throughout Jay County and the surrounding municipalities. Their local headquarters serves as the hub for their operations, making them a visible and established part of the local business landscape.
The official address for D & D Plumbing, Heating and Air Conditioning is:
123 N Depot St, Portland, IN 47371, USA
Located on North Depot Street, the business is situated conveniently within the community of Portland, Indiana. This key location allows for quick response times when local homeowners are faced with plumbing emergencies, which is a significant advantage for users in the 47371 zip code. Having a physical location within the city limits demonstrates their deep roots and commitment to serving the immediate vicinity.
Communication is vital when dealing with plumbing and HVAC needs. Customers in the Indiana region can easily reach the company using the provided contact information to schedule non-emergency services or to request assistance for urgent repair work.
Contact Information:
- Phone: (260) 766-4249
- Mobile Phone: +1 260-766-4249
- Address: 123 N Depot St, Portland, IN 47371, USA
The core services provided by D & D Plumbing, Heating and Air Conditioning are focused on essential repairs, reflecting their classification as a Plumber. The provided information highlights their proficiency in specific, critical plumbing tasks, ensuring that local residents can rely on them for certain challenging repairs.
Key services offered include:
- Plumbing Leak Detection: Specialized service for accurately identifying the source of hidden or difficult-to-find water leaks, a crucial step in preventing extensive property damage.
- Plumbing Pipe Repair: Addressing and fixing damaged, corroded, or burst pipes to restore the integrity of the home's water supply and drainage systems.
- General Repair Services: The broad category of 'Repair services' suggests a competence in handling a variety of plumbing issues, including faucet and fixture repairs, drain unclogging, and addressing malfunctions in water-related appliances.
- Well System Service (Based on Customer Review): One highly positive customer experience highlighted the company’s ability to diagnose and coordinate repair for a dry well, suggesting expertise in well systems common in rural Indiana properties. They demonstrated quick response for a well issue and follow-up support.
While the company name suggests they also deal with Heating and Air Conditioning, the directly provided information for this specific entry focuses on the plumbing aspect, particularly the technical skills involved in leak detection and pipe repair.
The features and highlights of D & D Plumbing, Heating and Air Conditioning are best understood through their operational commitment and the varying customer experiences.
Features and Highlights:
- Specialization in Leak and Pipe Repair: The emphasis on Plumbing Leak Detection and Plumbing Pipe Repair highlights a technical focus on some of the most critical and damaging plumbing problems a homeowner can face.
- Membership in Industry Association: Affiliation with the Indiana PHCC suggests a commitment to professional development, adherence to state and local codes, and maintaining high industry standards.
- Demonstrated Responsiveness in Urgent Situations: A positive customer review cited same-day service and quick follow-up to address a serious well issue, demonstrating efficiency and promptness when a situation is critical.
- Office Staff and Scheduling Efforts: One review noted the secretary (Lisa in the positive review) was persistent in attempting to communicate and coordinate service, suggesting a dedicated effort from the office staff to facilitate customer appointments.
It is important for prospective customers to consider the balance of feedback. While one review praises the same-day service and quick resolution of a complex well problem, another review detailed significant issues with unresponsiveness, lack of communication, and unprofessional behavior, resulting in the job being uncompleted after a three-week delay. This conflicting feedback underscores the importance of clear, persistent communication from the customer's end and highlights the need for consistent service delivery from the contractor.
For residents of Portland, IN, D & D Plumbing, Heating and Air Conditioning is worth considering for several reasons, particularly if your problem falls under their specialized repair expertise. Their local presence at 123 N Depot St ensures they are close by for the Jay County community. The company has demonstrated the capability to provide quick and effective solutions for complex problems, such as well system diagnostics and repair coordination, as evidenced by a satisfied customer's detailed account. When a technical, time-sensitive issue like a well failure or a hidden leak is encountered, their dedicated focus on Plumbing Leak Detection and Plumbing Pipe Repair makes them a strong local option.
Customers seeking this business should take note of the importance of clear scheduling and persistent follow-up, as indicated by the mixed customer testimonials. It may be worthwhile to confirm all details, including estimates and expected timelines, upfront. Ultimately, for those seeking a local contractor with demonstrated technical skills in specific repair areas, and the potential for rapid, excellent service as experienced by some, D & D Plumbing, Heating and Air Conditioning provides a locally-based option for maintaining your home's vital plumbing and HVAC systems. Choosing a local, PHCC-affiliated business means investing in your community and often securing a personalized level of service.
D & D Plumbing, Heating and Air Conditioning Services
Plumber
- Plumbing leak detection
- Plumbing pipe repair
D & D Plumbing, Heating and Air Conditioning Details
Offerings
- Repair services
D & D Plumbing, Heating and Air Conditioning Photos


D & D Plumbing, Heating and Air Conditioning Location
D & D Plumbing, Heating and Air Conditioning
123 N Depot St, Portland, IN 47371, USA
D & D Plumbing, Heating and Air Conditioning Reviews
callswell
★ 5★ 4★ 3★ 2★ 1We wanted to support a small business in Portland and Dustin Huftel was the father of my sons best friend all through school although we did not personally know him we thought we would try to use them. Dustin did come out and said he could do the job although we did not manage to get an estimate out of him we said we wanted him to do it. Many days went past and I had heard nothing from him and I have no plumbing so I call the secretary and we go through many days of her trying to get in touch with him to get this done and find out what was going on if he even wanted the job at this point and this went on for three weeks finally I called and said does he want the job or not I have no plumbing so I wait an hour and I walk outside apparently Dustin showed up but had since left leaving picture attached blue rubber gloves over the site. I thought ok he must have went for parts although I didn’t understand why he did not knock on my door to talk to me or even say he was here. Two hours go by and he doesn’t return so I call the secretary and she has to do a three way call so I can talk to him. He claimed he had gone for parts and she said well are you on your way back he said no something else came up he was at another job. At this point both I and the secretary are frustrated I asked out right do you want this job or not. Dustin said he did but was very unprofessional and argumentative when talking to me and then he just never did the job we used someone else so I do not recommend this business or Dustin Huftel to anyone
November 26 · Summer BrackmanWe were experiencing some issues with our well so I contacted D and D from a friend’s recommendation. Lisa at their office had them out to our house same day. They diagnosed that our well had run dry. With the help of Davis Drilling they were able to get our new well put in quickly. And when we had a few further water issues Dustin and his team were able to help right away. I cannot say enough good things about the experience we had with this company. Thank you!!
July 05 · CarlyANicholsWe woke up Saturday morning with no water. No one that we called (the ones who would answer) would come till Monday because we were not already customers of theirs! My husband had a procedure Monday morning and I wasn't able to make any more calls till Monday afternoon. These guys didn't judge, they didn't ask questions, they just showed up and got the job done! They worked after hours without a single complaint!Turned out I needed a new well pump and it had to be ordered. Long story short, I didn't have water again till Tuesday afternoon when the pump came in, but these guys dropped what they were doing to put it in! Thanks Dustin and your helper for a job very well done! Much appreciated!
November 16 · Mary BaxterThey made us bring them $1,000 before they even came. They came, took our copper and left for days. Supposed to be here at certain time. I called 2 hrs later and the lady at desk screamed at me on phone for calling to find out if they were coming. They did come later and did a littlework. Never showed back up. We havent had water for weeks. Hired other plumbers whhad to finish thier work and said it was an unprofessional job and said it would take them only 2 hrs to redo everything and get us water . So they took $1,000, all the copper and was very rude. Didnt show up. No phone calls and when you called them the lady was so rude. And left us with no water downstairs at all . That was a week ago. No calls, no show while we had to hire someone else and lost 1,000 and all the copper. They are a JOKE. Down to the mean lady that answers the phone. I would never, ever, call this busi ess again and it was the worst experience with any business in my entire life. Not to mention I feel they literally stold from us. As now they wont even answer the phone. Many people seen how they did us and told us to take them to court. I know anyone that's been here will never call them after they seen how theyve done us. If you call them it's at your own risk.Update: new plumbers came and said they . just shut the valves off. Still had the leak. They had to fix 3 more leaks. If you call them be prepared to call and PAY twice. youll need a different plumber to fix thier mess.
April 25 · Julie CrawleyWe were very pleased with the service from D&D Plumbing. The guys showed up on time, got right to work, accomplished the job in a timely fashion & cleaned up after the work was completed. New water line service done to our satisfaction! Thanks crew!! Need plumbing, heating or cooling work done, call Dustin and Dave!!
March 30 · Mimi Brunson
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