Carters Plumbing & Repair Inc.

- 5781 US-421, Vilas, NC 28692

For residents across the scenic High Country of North Carolina, particularly in Vilas, Boone, and the wider Watauga County, access to a full-service, reliable plumber is essential for managing both routine maintenance and unexpected emergencies. Carter's Plumbing & Repair Inc. is a well-established local company that meets this need, offering a broad spectrum of residential plumbing services delivered with a focus on professionalism and customer satisfaction.

The company is distinguished by its comprehensive approach, handling nearly every aspect of residential plumbing infrastructure—from clearing minor drain blockages to executing major sewer line replacements and new construction plumbing. This wide array of services makes them a versatile choice for homeowners, whether they are dealing with a leaky faucet or planning a complete kitchen or bathroom renovation. Furthermore, Carter's Plumbing & Repair Inc. proudly identifies as a Black-owned business, contributing to the diversity of quality service providers in the North Carolina High Country.

Customer feedback consistently highlights the professionalism, dependability, and attention to detail exhibited by the team. They have been praised for their honest estimates, which match the final invoice, and their willingness to promptly return and make adjustments to ensure the customer is completely satisfied—a hallmark of great local service. Their commitment to offering individualized plumbing options means they prioritize finding solutions that fit both the home's needs and the customer's budget. By offering payment via credit card, they also ensure a convenient and modern transaction process for all services rendered.

While one customer's experience with a difficult-to-locate drain blockage was noted, the fact that the company took the call during what the customer considered an emergency highlights their responsiveness. Overall, Carter's Plumbing & Repair Inc. is positioned as a dependable, full-service plumber dedicated to maintaining the plumbing integrity of homes throughout the Watauga County region.

Location and Accessibility

Carter's Plumbing & Repair Inc. is strategically situated in Vilas, NC, offering easy access to the communities of Boone, Banner Elk, Sugar Grove, and the broader High Country area. This local base allows for efficient dispatch and service management across Watauga, Ashe, and Avery counties, which is a significant advantage when dealing with plumbing issues in this mountain region.

Their business location is:

5781 US-421, Vilas, NC 28692, USA

Accessibility for scheduling service is straightforward via their local phone number, which is essential for customers needing prompt attention. Their commitment to being on time and providing rapid response for serious issues helps to mitigate property damage and inconvenience for local residents.

Services Offered

Carter's Plumbing & Repair Inc. is a full-service residential plumbing provider, capable of handling virtually any plumbing challenge a homeowner in North Carolina might face. Their extensive list of services includes, but is not limited to:

• Drain Services: Comprehensive drain cleaning, clearing, and maintenance, including addressing major blockages in sewer lines.
• Leak Detection and Repair: Specialized services for accurately locating and repairing all types of plumbing leaks, including those in hidden pipes.
• Water Heater Services: Installation, repair, and replacement of traditional and tankless water heater systems.
• Fixture Installation and Repair: Expert installation and necessary repairs for all kitchen and bathroom fixtures, including faucets, showers, and garbage disposals.
• Toilet Services: Installation of new toilets and efficient repair of common toilet issues.
• Sump Pump Installation: Setting up and servicing sump pumps to protect basements and crawl spaces from water damage, a crucial service in the mountainous terrain.
• Pipe and Line Replacement: Handling major plumbing infrastructure work, including full plumbing pipe repair, sewer line, and water line replacement.
• New Construction and Remodeling Plumbing: Providing complete new plumbing systems for home remodels and new residential construction projects, ensuring code-compliance.
• Preventative and Regular Maintenance: Offering scheduled maintenance and check-ups to prolong the life of plumbing systems and prevent unexpected failures.
• Emergency Plumbing Services: Although official 24-hour service is not explicitly stated in all public listings, their willingness to handle what customers consider emergencies is a key offering.

Features / Highlights

The unique advantages and qualities of Carter's Plumbing & Repair Inc. that make them a preferred choice in the High Country include:

• Black-Owned Business: They are identified as a Black-owned company, supporting diversity in the local business landscape.
• Full-Service Capability: Offering an extremely broad range of services, minimizing the need to call multiple specialized contractors.
• Focus on Customer Satisfaction: Demonstrated commitment to listening to customer concerns and returning "expeditiously" to make requested adjustments, ensuring the work is satisfactory.
• Honest and Transparent Pricing: Customers report that estimates are detailed and that the final invoice matches the initial quote "to the penny."
• Professional and Clean Crew: Technicians are noted for being "dependable," "gentlemen," and caring enough to "clean up after themselves."
• Flexible Payment: The convenience of accepting credit cards for all services.
• Extensive Service Area: Actively serving Watauga, Ashe, and Avery counties from their central Vilas location.

Contact Information

To schedule a repair, installation, or consultation for your home's plumbing needs in Vilas, Boone, or the surrounding North Carolina mountain communities, please use the following contact details:

• Address: 5781 US-421, Vilas, NC 28692, USA
• Phone: (828) 297-1657

A phone call is the best way to determine their immediate availability for repairs or to discuss the scope of a new construction or remodel project.

What is Worth Choosing

Choosing Carter's Plumbing & Repair Inc. is an excellent decision for North Carolina homeowners who value versatility, transparency, and a high level of customer care. Their ability to handle virtually any residential plumbing issue, from minor faucet repairs to full sewer line replacements and new home plumbing infrastructure, means customers only need one reliable contact for all their needs. This comprehensive scope saves time and effort, especially in a region where specialized contractors can be hard to find.

The strong customer reviews, emphasizing honesty, professional demeanor, and a commitment to follow-up, speak volumes about the quality of the service experience. Knowing you will receive a detailed, accurate estimate and that the crew will respect your home by cleaning up after the job is a major factor in reducing the stress of home repairs. Furthermore, by choosing this reputable, Black-owned business, customers are also supporting a vital part of the local economic community in the High Country. For reliable, clean, and comprehensively skilled plumbing work in Watauga County, Carter's Plumbing & Repair Inc. is a standout choice.

Carters Plumbing & Repair Inc.

5781 US-421, Vilas, NC 28692, USA