Randall Forbes Plumbing Introduce
For residents across North Carolina, especially those nestled in the High Country region like Newland and Avery County, having a reliable and fast-acting plumber is more than a convenience—it's a necessity. Randall Forbes Plumbing, located right in Newland, NC, serves as a local, professional resource dedicated to resolving a wide array of residential plumbing needs. This company focuses primarily on crucial repair services, making sure that your home's water systems, from the smallest faucet leak to the largest water heater replacement, are functioning correctly and efficiently.
The core philosophy of Randall Forbes Plumbing, as gleaned from customer feedback, appears to be speed and professionalism. They are noted for their commitment to getting plumbing issues "fixed as fast as possible" and for being "very professional and knowledgeable." In a mountain community where a lack of water or heat can quickly become a serious issue, this emphasis on prompt service is a significant value proposition for North Carolina homeowners. Additionally, the availability of a friendly and helpful office manager ensures a smoother administrative process when scheduling and inquiring about services.
However, the picture of their service model includes an important financial detail that customers should understand upfront. A candid review points out a policy of charging a flat fee, reportedly $155, to cover the time, travel, and assessment of a problem, regardless of how quickly the actual fix is completed. In the example provided, a quick, five-minute sink unclogging was covered by this fee, leading to a feeling of being overcharged for minimal labor time. For customers in Newland, NC, this means they are paying for rapid response, professional expertise, and the cost of doing business in a remote area—not strictly for the time spent on the physical repair. While they accept credit cards for convenience, prospective clients should confirm the exact service fee policy beforehand to avoid any "disheartening" surprises and fully appreciate the total cost of their fast, professional dispatch.
Location and Accessibility in Newland, NC
Randall Forbes Plumbing is strategically situated in Newland, NC, making them a central provider for Avery County and the surrounding High Country region.
- Physical Location: The business address is 1301 Millers Gap Hwy, Newland, NC 28657, USA. This location along a key local highway ensures a central base of operation for dispatching services efficiently across the service area.
- Service Area Focus: Operating within the 28657 ZIP code, they are well-placed to understand and quickly respond to the specific plumbing challenges faced by properties in the mountain environment of North Carolina.
- Contact Channels: The availability of both a primary line, (828) 733-3306, and a mobile phone number, +1 828-733-3306, facilitates easy communication for both emergency and scheduled service calls across the region.
Choosing a local plumber with a fixed presence on a major road, like Randall Forbes Plumbing, often translates to faster response times, which is critical for preventing water damage in high-elevation homes.
Specific Plumbing and Repair Services Offered
Randall Forbes Plumbing offers a focused list of essential residential plumbing and repair services, ensuring comprehensive coverage for common household issues in North Carolina homes. Their service specialties include:
- Water Heater Installation and Repair: Crucial services for maintaining the hot water supply, covering the full life cycle of both existing and new water heating units.
- Plumbing Pipe Repair: Expert diagnosis and repair of damaged or leaking water supply pipes, essential for protecting homes from water damage.
- Plumbing Leak Detection: Utilizing knowledge and tools to locate hidden or difficult-to-find leaks, which is a core service for preventing structural and mold issues.
- Faucet Installation and Repair: Addressing all issues related to kitchen and bathroom faucets, from fixing persistent drips to installing new fixtures.
- Toilet Installation and Repair: Handling the installation of new toilets and the repair of running, leaking, or malfunctioning toilet systems.
- General Repair Services: Offering prompt resolution for a wide range of other common residential plumbing issues, ensuring a single point of contact for home water system problems.
This specialized list ensures that the team is proficient in the most frequently needed residential plumbing repairs in the Newland area.
Features and Highlights
The service profile of Randall Forbes Plumbing presents a compelling mix of speed, expertise, and customer convenience, tempered by a transparent policy on service fees.
- Speed and Efficiency: Highly regarded by customers for fixing plumbing needs "as fast as possible," which is a major benefit during emergency situations.
- Professional and Knowledgeable Staff: Customers consistently note the professionalism and expertise of the plumbing crew, ensuring high-quality, reliable work.
- Friendly Office Management: The presence of a "friendly and helpful" office manager streamlines customer inquiries, scheduling, and administrative processes.
- Accepts Credit Cards: Offering credit card payment options provides modern convenience for North Carolina customers, particularly for unexpected emergency expenses.
- Upfront Flat Fee Policy: The company utilizes a clear, though sometimes surprising to new customers, flat-fee structure for initial service calls, covering travel and assessment time regardless of the job duration.
- Focus on Core Repairs: The explicit list of services demonstrates a strong specialization in essential residential repairs, including water heaters, faucets, and pipes.
Contact Information
For plumbing repair, installation, or emergency service in Newland, NC, and Avery County, North Carolina, residents can contact Randall Forbes Plumbing using the following information:
- Address: 1301 Millers Gap Hwy, Newland, NC 28657, USA.
- Phone: (828) 733-3306
- Mobile Phone: +1 828-733-3306
Customers are encouraged to confirm service pricing and the flat-fee policy when scheduling their visit.
What is Worth Choosing Randall Forbes Plumbing
Choosing Randall Forbes Plumbing is a choice for speed, local knowledge, and reliable expertise in the Avery County area of North Carolina. When a pipe bursts, a faucet leaks uncontrollably, or your water heater fails, time is of the essence, and this company's reputation for being "fast as possible" and "knowledgeable" is a significant asset. Their specialization in core residential repairs, such as water heater installation and plumbing leak detection, means their focus is exactly where a typical homeowner's urgent needs lie. Furthermore, the ability to pay with credit cards adds a layer of modern convenience to what is often an unexpected expense.
For North Carolina residents, the flat-fee policy, while requiring awareness, is a trade-off for assured professional dispatch and assessment, especially considering the time and effort involved in serving the sometimes distant areas of the High Country. You are investing in a team that is ready and willing to get on the road quickly to solve your plumbing emergency. When facing a plumbing crisis in your Newland home, the reliability, professionalism, and rapid response of Randall Forbes Plumbing make them a highly recommended local option, provided you understand and agree to their service pricing model from the start.
Randall Forbes Plumbing Services
Plumber
- Faucet installation
- Faucet repair
- Plumbing leak detection
- Plumbing pipe repair
- Toilet installation
- Water heater installation
- Water heater repair
Randall Forbes Plumbing Details
Offerings
- Repair services
Payments
- Credit cards
- Credit cards
Randall Forbes Plumbing Photos



Randall Forbes Plumbing Location
Randall Forbes Plumbing
1301 Millers Gap Hwy, Newland, NC 28657, USA
Randall Forbes Plumbing Reviews
prices
★ 5★ 4★ 3★ 2★ 1They will always get your plumbing needs fixed as fast as possible, and they are very professional and knowledgeable. The office manager is very friendly and helpful!
June 12 · Laurie J CarpenterI understand a company having a flat fee for coming out to assess a problem, covering the time on the road, gas, etc - but I was charged $155 for two folks to come out and spend five minutes assessing and unclogging my sink with a plunger. I'm assuming that's their hourly rate, but it's really disheartening to feel like you're being charged for a full hour of work when the job literally took 5 minutes, especially with no notice that this is their policy upfront... just doesn't leave me wanting to hire their services again.
January 30 · Meredith HayesThese guys fixed a problem another plumbing company couldn'r or didn't want to mess with. They were prompt, polite, professional, and took care of business when they got here. Very pleased.
November 01 · Bob GarbettMr. Forbes upgraded all of the plumbing in a 45 year old condo that we gutted and remodeled. He was efficient and thorough and reasonable. It has been five years since the remodel and we have not had any issues with any of his work. We would highly recommend.
January 27 · Dave HarrisVery nice guy BUT.... he gave me a quote of $2,402.12 for moving shower control less than 6 feet (shower was already demolished) and moving kitchen sink plumbing over less than 15 inches. Needless to say he did not get my business. Be aware to empty your pockets. So disappointed receiving such a high quote! Hope others have a better experience. Good luck!
April 29 · Ed Hickox
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