Union Jack Plumbing Services & Repairs Introduce
Introduction / Overview
For Tennessee homeowners and businesses in the Chuckey area, having a dependable and specialized plumber is crucial, especially when it comes to the complex systems that provide hot water. Union Jack Plumbing Services & Repairs, operating from their base on Rheatown Rd, positions itself as a focused expert in the plumbing industry, with a particular emphasis on water heating solutions. The company is a locally owned and family-operated business, specializing in both residential and commercial plumbing for the Tri-Cities and surrounding counties.
Union Jack Plumbing’s core offering revolves around high-quality repair services, with a noted specialty in hot water systems. This includes the installation, repair, and maintenance of traditional tank water heaters, as well as the more intricate tankless water heaters. Their expertise in this critical area makes them a key resource for local users needing reliable, efficient hot water. They aim to provide customers with affordable plumbing solutions for issues both large and small.
The company highlights that its services are backed by years of experience and a commitment to upfront pricing and honest advice. The founder, originally from Bedford, England, brought his trade to the United States in 1993, and the business has been serving the Tennessee region since 2005, suggesting a deep-rooted history in skilled and dependable service. However, like any business, customer experiences can vary, and prospective clients are encouraged to thoroughly research and ask detailed questions regarding quotes, warranty paperwork, and adherence to local building codes before commencing any major work.
Location and Accessibility
Union Jack Plumbing Services & Repairs is conveniently situated to serve the greater East Tennessee region, maintaining a local presence that allows for targeted service delivery across the Tri-Cities and nearby counties. Their established address is:
306 Rheatown Rd, Chuckey, TN 37641, USA.
Local customers can initiate contact and schedule appointments by using the dedicated phone number: (423) 470-2690. This contact information is also provided as a mobile number for easy access: +1 423-470-2690. Given that the company’s business model is primarily focused on dispatching skilled technicians to residential and commercial sites for on-location service and repair, their central Chuckey location serves as an excellent base for covering their service territory efficiently.
Services Offered
Union Jack Plumbing is categorized as a Plumber and is primarily focused on key repair and installation services, with a deep specialization in water heating technology. The listed services include:
- Water Heater Installation: Professional installation of new traditional tank water heaters, including various sizes to suit different household needs (e.g., 30-80 gallon tanks).
- Water Heater Repair: Comprehensive repair and maintenance for existing traditional tank water heaters to extend their lifespan and ensure efficiency.
- Tankless Water Heater Services: Specialized installation, repair, and crucial maintenance, including descaling and system flushes, particularly for Rinnai models (noting they are Rinnai Advanced Comfort Professional (ASP) Certified).
- Water Treatment and Purification: Installation and service of various systems, including whole-house water filters, softeners, and purification systems, to address issues like hard water, chlorine, iron, and other contaminants.
- Faucet Installation: Standard plumbing service for installing new faucets in kitchens and bathrooms.
- Gas Line Services: Installation and repair of gas lines, including gas logs, which is a critical service requiring specialized safety knowledge.
- General Plumbing Repairs: Focused repair services covering everyday plumbing needs for both residential and commercial properties.
- Complete Replumbs: Undertaking full plumbing system replacements when necessary.
Features / Highlights
Several features distinguish Union Jack Plumbing Services & Repairs in the competitive Tennessee plumbing market, particularly concerning their expertise and business background:
- Water Heater Specialization: Their primary highlight is their detailed focus on water heaters, covering installation, repair, and ongoing maintenance for both tanked and tankless systems.
- Rinnai Certified Expertise: The company is Rinnai Advanced Comfort Professional (ASP) Certified, indicating a high level of specialized training and experience in working with a leading brand of tankless water heaters.
- Veteran-Owned and Operated: The business proudly highlights its status as veteran-owned and operated, a characteristic that often appeals to local customers who value military discipline and work ethic.
- UK Craftsmanship: The founder brings decades of plumbing experience, having practiced the trade in the UK before moving to the US, suggesting a blend of international and American plumbing standards.
- Water Quality Solutions: Beyond standard leak and fixture work, they offer crucial water treatment and purification systems, providing a complete solution for household water quality concerns.
- Long-Standing Local Presence: Serving the East Tennessee region since 2005 demonstrates significant longevity and a commitment to the local Tri-Cities area.
Contact Information
For residents and commercial entities in Chuckey and the surrounding Tennessee regions, here is the direct contact information for Union Jack Plumbing Services & Repairs:
Address:
306 Rheatown Rd, Chuckey, TN 37641, USA
Phone:
(423) 470-2690
Mobile Phone:
+1 423-470-2690
What is Worth Choosing
Union Jack Plumbing Services & Repairs is worth considering for Tennessee users whose primary need is specialized water heating expertise, particularly for tankless systems. The company’s Rinnai ASP Certification is a major benefit, as proper installation and service are critical for the efficiency and warranty of high-end tankless units. Their extensive experience, coupled with their specialization in water treatment, positions them as a full-service provider for the most important water-related systems in a home or business.
However, prospective customers should exercise due diligence, as is wise with any contractor. While the company highlights decades of experience and claims to be rooted in integrity, the available public feedback suggests a potential inconsistency in areas such as code compliance, providing necessary paperwork (like invoices and warranty information), and customer service when complications arise. Local users should ensure they receive a clear, detailed written estimate and an explicit guarantee that all work, especially complex installations like water heaters, will meet current Tennessee building codes. By verifying these details upfront and maintaining clear communication, customers can better ensure a positive outcome and leverage the company's strong technical specialization in water heating for their property's benefit.
Union Jack Plumbing Services & Repairs Services
Plumber
- Faucet installation
- Water heater installation
- Water heater repair
Union Jack Plumbing Services & Repairs Details
Offerings
- Repair services
Union Jack Plumbing Services & Repairs Photos
Union Jack Plumbing Services & Repairs Location
Union Jack Plumbing Services & Repairs
306 Rheatown Rd, Chuckey, TN 37641, USA
Union Jack Plumbing Services & Repairs Reviews
costwater heatercallinformationcodegas
★ 5★ 4★ 3★ 2★ 1If I could give less than one star I would. They replaced my gas water heater for $1585.00. While they were there one of the workers fell through my ceiling causing $750.00 worth of damage. They refused to pay for the repair, he said it was not their responsibility! I asked for paperwork on the new water heater, I have never received anything, no information at all about it. I will never use this company again. 2 years later and I found out the water heater was not installed up to code! I have to have additional work because they used Pex and no pressure relief valve had been installed !! Beware using this company, it has cost me a ton in repairs!!!
July 02 · Susan HarrisIn nov. 2017 I had Union Jack Plumbing to install my Rinnai tankless water heater . I have no idea where it was purchased from as I was never furnished an invoice of any type. Only provided a total of charges for installation.November of 2021, I begin getting a code 11 error . I called UJP and they came in a few days. Karl immediately determined it need to be flushed . He did so and charge was $385.00 no invoice and check made to him. Within a few days the code 11 returned . I at this time called Rinnai myself to see what to do next they opened a ticket and I called UJP. Karl came out and talked to tech support and they decided sensors might be the problem they shipped these to UJP and he cam out and replaced then again charge was $175.00. no invoice check made to Karl. everything good for about two weeks code 11 returns . I called Rinnai and once again ticket opened for repair. I contacted Karl and he advised out of town on vacation for about 8 days . I at this time had no hot water as tank no longer would even reset. I go to Ferguson supply to get a recommended Rinnai trained person and they provided me with a company out of Jonesborough . I call and they came the next day, Very professional people. They advised me after reviewing the heater that sever things had been programed incorrectly from the beginning, the most concerning was it was set up for propane while I have natural gas, this cause a lot of dirt and corrosive issues. They completely dismantled the unit cleaned everything and put everything back correctly. and I actually received and invoice for all work done.I had at this time also been advised that my heater was still under warranty for parts and labor and if I had the invoices i could submit them for reimbursement. Next issue getting invoices for past repairs from UJP. numerous request with no response i again contacted Rinnai and they contacted Karl and I did get one which had totally incorrect information on it. I have been ask by Karl to have no futher contact with them, I will continue to work with rinnai to try to get the correct invoices. UNJ advised me since I had brought in another company they were no longer responsible. Mind you i would have had no hot water for 8 days and problem still may or may not have been fixed. They do say third time is a charm. But as I told UJP plumbing expensive and no guarantee of a fix.
January 31 · Wanda WillettVery friendly and seemingly genuine over the phone. Promptly returned my call even tho I'd reached out quite late in the evening. Even worked us for a next morning appointment. Luckily water heater began operating properly that morning prior to UnionJack's arrived, therefore we cancel the tech's trip out. But the call alone has us storing his contact for our future plumbing needs. 😁
October 01 · Simply MeThese guys did an excellent install of a tankless waterheater. They were very professional and friendly. They answered all my questions and even informed me of the need to descale the unit each year. After assessing the location To be installed, they made good time in getting the unit installed. I also found their pricing adequate and reasonable for what was done Thanks guys you did a great job!
November 14 · Alan BennettI bought a used 50 gallon electric water heater from Karl that he advertised on Letgo and it was as he said. Took it home rinsed it out as he advised, hooked it up and started heating water with no leaks.If you just can't afford a new 400.00 water heater I suggest you call him and see if he has one. You won't be sorry.
September 09 · Mark Fugate
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