Total Pro Plumbing & Drain Cleaning

- 6534 Singletree Dr, Columbus, OH 43229

For Central Ohio residents, having a reliable and trustworthy plumber is essential for maintaining a functional and safe home. Total Pro Plumbing & Drain Cleaning, a locally owned and operated business based in Columbus, OH, focuses entirely on providing essential, high-quality residential plumbing repairs and drain solutions. Unlike large, multi-service contractors, Total Pro Plumbing concentrates its expertise on the core needs of a homeowner's plumbing system, ensuring a deep level of skill in every service call, from a simple leaking faucet to a major water heater replacement.

What truly distinguishes Total Pro Plumbing is their commitment to extraordinary customer care, especially when a repair hits an unexpected snag. This level of dedication is reflected in customer stories, such as the one involving a challenging new water heater installation. Even when a brand new electric water heater—provided by the manufacturer—failed, the owners, like Bob and Patrick, personally stepped in. They went significantly "above and beyond" by making multiple return trips over a weekend, waiving fees, and staying in constant communication until the issue was completely resolved, even when the fault was outside their original scope of work. This dedication to seeing a job through, regardless of the difficulty or the initial outcome, instills immense confidence in local homeowners.

The company has established a strong reputation by working closely with various home warranty providers, a relationship that demands consistent professionalism, prompt response times, and clear communication with both the warranty company and the homeowner. This specialization allows them to navigate the complexities of warranty claims, often clarifying out-of-pocket services like tank disposal or necessary code upgrades for the customer, providing much-needed guidance during stressful times.

The team, including highly professional technicians like Jamie, is known for transparent communication, quick responses even after hours, and a clear focus on the repair at hand. They understand that a plumbing issue is often an urgent and frustrating event. By being highly responsive and standing by their work with integrity, they have built a service philosophy that truly prioritizes the homeowner's peace of mind, transforming potentially negative experiences into overwhelmingly positive ones.

Total Pro Plumbing & Drain Cleaning is strategically located in the heart of the Columbus metropolitan area to efficiently serve residents throughout Central Ohio.

• Main Address: 6534 Singletree Dr, Columbus, OH 43229, USA.
• Service Focus: Their primary service area encompasses Columbus and the surrounding communities, ensuring that help is always local and accessible when a plumbing crisis occurs.
• Prompt Response: They are known for their quick response times, even scheduling same-day visits when necessary. In emergencies, the team, including owners, has been known to respond to calls after closing and make arrangements to return to a job site on weekends to ensure the customer has a functioning system.
• Payment Options: The business accepts various forms of Payment, including Credit cards, to facilitate easy transactions for repair services.

Total Pro Plumbing & Drain Cleaning focuses on core residential plumbing and drain services, ensuring expertise and efficiency in the most common and critical home needs. Their offerings include a dedicated focus on the repair and installation of essential fixtures and appliances:

• Water Heater Services:
  • Water heater installation, including gas and electric models like the Rheem Water Heater.
  • Water heater repair, addressing component failures such as heating elements and thermostats.
• Leak and Pipe Repair:
  • Plumbing leak detection using professional-grade equipment to locate hidden leaks.
  • Plumbing pipe repair to fix breaks, corrosions, and other damage.
• Drain and Fixture Repair/Installation:
  • Comprehensive Drain Cleaning services for blockages in sinks, tubs, and main lines.
  • Faucet installation and Faucet repair to stop drips and ensure proper function.
  • Toilet repair, including replacement of internal parts and reseating.
  • Shower repair for common issues like leaks or low pressure.
  • Garbage disposal repair and installation.

By specializing in these high-demand repair services, Total Pro Plumbing ensures their technicians maintain an advanced level of proficiency in the systems most critical to the daily function of an Ohio home.

Total Pro Plumbing & Drain Cleaning has earned a reputation in the Columbus area based on key operational and customer service highlights:

• Owner-Involved Service: Business owners, such as Bob and Patrick, are actively involved in the field, taking a personal interest in complex or challenging jobs to ensure ultimate customer satisfaction.
• Home Warranty Expertise: They are a preferred service provider for numerous home warranty companies, possessing expert knowledge in navigating claims, coverage limits, and out-of-pocket expenses for homeowners.
• Commitment to Resolution: Their technicians display a "never give up" attitude, particularly in instances of product failure (like a faulty new appliance), making multiple return visits on their own dime to guarantee a successful fix.
• After-Hours Accessibility: Unlike many local providers, the team is highly responsive outside of typical business hours, quickly making arrangements to address urgent or follow-up issues to prevent homeowner inconvenience.
• Transparent & Professional Communication: Customers consistently praise the professionalism of technicians like Jamie, who clearly explain the situation, the necessary work, and any associated costs upfront.
• Focus on Core Plumbing: By dedicating their services strictly to essential plumbing and drain cleaning, they ensure all technicians are highly specialized and equipped for any issue involving water heaters, pipes, leaks, and fixtures.

For service requests, including routine maintenance or urgent repairs, residents in Central Ohio can reach Total Pro Plumbing & Drain Cleaning via the following contact points:

• Address: 6534 Singletree Dr, Columbus, OH 43229, USA
• Phone: While a specific public phone number was not provided in the original data, local customers are encouraged to use the contact information associated with their home warranty provider or search for their primary business line for a direct connection. *Note: Local users should search for "Total Pro Plumbing & Drain Cleaning Columbus OH phone number" for immediate contact.

Choosing Total Pro Plumbing & Drain Cleaning is an investment in unparalleled customer dedication, a quality that is particularly valuable when dealing with unexpected and often stressful plumbing emergencies. For homeowners in the Columbus, OH area, what makes this company stand out is not just their ability to perform a repair, but their willingness to *own* the final result, even when the root cause of the problem lies with a defective manufacturer's product or a previous botched repair from another company.

Their experience in the demanding home warranty sector has honed their skills in both efficient diagnostics and transparent service delivery. When working with a home warranty claim, a homeowner often needs a plumber who can clearly articulate the scope of covered work versus out-of-pocket costs—a skill Total Pro Plumbing has mastered. They remove the anxiety from the process by being direct, honest, and actively working to save the customer money, as demonstrated by waiving disposal fees and suggesting cost-saving alternatives.

Ultimately, when a customer has a no-hot-water emergency or a pipe leak, they need immediate action and assurance. Total Pro Plumbing & Drain Cleaning provides this by having dedicated owners and responsive staff who prioritize the customer’s situation, ensuring that even on a weekend or late at night, the issue is not left unresolved. This commitment to the customer's best interests, going to great lengths to ensure the home's essential plumbing systems are fully functional, is why they are the 'pro' choice for essential plumbing needs across Central Ohio.

Total Pro Plumbing & Drain Cleaning

6534 Singletree Dr, Columbus, OH 43229, USA