The Drainman Inc.

- 2244 Profit Dr, Indianapolis, IN 46241

For over three decades, The Drainman Inc. has been a consistent name in professional plumbing and drain cleaning services for the greater Indianapolis metropolitan region and surrounding areas in Central Indiana. Established in 1984, the company was founded on the principle of providing high-quality service at an honest and affordable rate, a standard they proudly maintain for both residential homeowners and commercial businesses. Their specialized focus on drain systems, coupled with a comprehensive range of general plumbing services, positions them as a key resource for addressing common and complex water flow issues across the region.

Recognizing the diverse nature of plumbing problems in Indiana, The Drainman Inc. operates with a structure that includes specific divisions and specially trained technicians. This approach ensures that whether a customer is dealing with a simple clogged sink, a major sewer backup, or a commercial grease trap issue, the problem is handled by a professional with the necessary expertise for a quick and effective solution. This commitment to individualized service is a cornerstone of their mission to deliver quality workmanship and maintain the highest level of professionalism and honesty.

A significant highlight of their service is the dedication to being available to the Central Indiana community every day of the year. Plumbing and drain emergencies do not adhere to a convenient schedule, which is why The Drainman Inc. provides true 24-hour emergency service. This critical availability ensures that homes and businesses across the Indianapolis area have access to immediate assistance when unexpected, stressful plumbing or drain cleaning problems arise, minimizing potential damage and disruption.

Furthermore, the company is known for leveraging up-to-date industry technology. Their use of advanced equipment, including GPS-enabled radio-dispatched vehicles, helps their technicians respond efficiently and arrive at the service location promptly. This combination of experienced personnel and modern resources allows The Drainman Inc. to accurately diagnose problems, such as utilizing pipe video inspection, and implement effective, lasting solutions, from Hydro Jetting to routine repair services.

The operational center for The Drainman Inc. is strategically located in Indianapolis, IN, allowing them to effectively serve the vast Indianapolis metropolitan region and Central Indiana. Their central location ensures efficient deployment of their service vehicles and technicians, critical for providing timely responses, especially during emergency calls. This positioning underscores their identity as a deeply local and accessible service provider for thousands of residential and commercial clients who have come to rely on them.

The official contact and operating address is:

2244 Profit Dr, Indianapolis, IN 46241, USA

While the physical office is closed during non-business hours, their commitment to the customer extends well beyond traditional working times. They actively promote their availability for true 24-Hour Emergency Service, emphasizing that their services are accessible 365 days a year. This continuous availability via their dedicated contact numbers is a major benefit for anyone in the Indiana service area facing an urgent plumbing or drainage crisis.

The Drainman Inc. offers a wide array of specialized and general plumbing services, with a clear focus on drainage, commercial needs, and emergency responsiveness. Their offerings are designed to cover nearly every plumbing, sewer, or drain problem a Central Indiana resident or business might encounter.

The primary services provided by The Drainman Inc. include:

• 24 Hour Emergency Service Available: True 24-hour availability every day of the year for all urgent plumbing and drain cleaning issues.
• Drain Cleaning Services: Specialized clearing of blockages, including advanced techniques like Hydro Jetting for severe clogs and buildup.
• Commercial Plumbing: Comprehensive services specifically tailored to meet the diverse and demanding needs of businesses, including specialized commercial repairs.
• Grease Trap Cleaning: Essential cleaning and maintenance for commercial kitchens and food service establishments to prevent backups and maintain compliance.
• Plumbing And Drain Cleaning Services: General repair and maintenance for residential and commercial plumbing systems.
• Plumbing Leak Detection: Expert service to accurately locate and diagnose hidden plumbing leaks, preventing further damage.
• Repair Services: General repair work on various plumbing components, including faucet installation and repair of leaks.
• Backflow Testing: Certification and testing to ensure backflow prevention devices are functioning correctly, protecting the water supply.
• Lift Station Services: Installation, maintenance, and repair of plumbing pump and Lift Station systems, often critical for properties requiring wastewater to be moved uphill.
• Service Contracts: Providing businesses and homeowners with maintenance agreements for regular, proactive plumbing care.

The Drainman Inc. has established its reputation in Indianapolis by focusing on certain key operational and service features that appeal directly to the needs of the Central Indiana community. These highlights ensure service is not only effective but also convenient and trustworthy.

Key features and highlights include:

• 35+ Years of Service: Founded in 1984, the company boasts decades of experience serving homes and businesses in the greater Indianapolis area, establishing a deep understanding of local plumbing infrastructure.
• 24-Hour, 365-Day Availability: A genuine commitment to providing Emergency Service whenever it is needed, day or night, every day of the year.
• Specialization in Drain Systems: A recognized and strong focus on drain cleaning, Hydro Jetting, and related services, making them specialists in blocked and clogged lines.
• Commercial Expertise: A significant portion of their business is dedicated to Commercial Plumbing, including specialized services like Grease Trap Cleaning, appealing to the region's diverse business sector.
• Advanced Technology: Utilization of the industry's latest technology, including video camera inspections and GPS-enabled dispatching, ensures efficient and accurate service delivery.
• Individualized Service Approach: The company employs specialized divisions and technicians to ensure the right expert is deployed for the specific plumbing, grease trap, or drain cleaning problem at hand.
• Payment Convenience: Acceptance of Credit Cards as a form of payment, offering flexibility, especially during emergency situations.
• Proactive Solutions: Offering Service Contracts for scheduled maintenance, helping clients prevent future costly emergencies.

Indianapolis residents and Central Indiana businesses can reach out to The Drainman Inc. for both routine appointments and urgent 24-hour service using the following official contact details. Their dedicated phone lines ensure accessibility for all service inquiries.

• Address: 2244 Profit Dr, Indianapolis, IN 46241, USA
• Phone: (317) 822-9290
• Mobile Phone: +1 317-822-9290

The company's commitment to being available 365 days a year for emergency service means that these contact points should be the first call for urgent plumbing or drain issues across the metropolitan region.

Choosing The Drainman Inc. for your plumbing and drain cleaning needs in Central Indiana is worthwhile primarily because of their specialization and long-standing presence in the region. Their decades of operation since 1984 demonstrate stability and a proven history of serving the greater Indianapolis metropolitan region. For property owners, their true 24-hour, 365-day emergency service is an invaluable asset, offering peace of mind that critical drain and plumbing failures can be addressed immediately, regardless of the time or day.

The specialization in drain cleaning, grease trap services, and Hydro Jetting also makes them the expert of choice for many challenging blockages that general plumbers might struggle with. This is supported by positive customer feedback, such as the review highlighting the friendly staff and technician who went above and beyond to clean a grease trap, provide before and after photos, and ensure flow, all on a Saturday. This shows professionalism and a commitment to customer satisfaction, particularly in commercial settings.

However, potential customers must also be aware of the negative feedback, which points to serious concerns regarding service reliability and customer care. The review detailing a recurring issue with a sump pump drain that was allegedly 'fixed' but required an additional, significant charge to resolve properly suggests a possible disconnect in workmanship guarantees or customer service practices related to re-service. The claim of "Horrible customer service" and a failure to "stand behind their workmanship" on that specific job is a key factor for consumers to consider.

In balancing the evidence, The Drainman Inc. represents a technically proficient and highly available plumbing resource, especially for complex drain and commercial needs in Central Indiana. It is recommended that customers clearly discuss the scope of work, warranty, and any potential charges for follow-up visits before authorizing service. For non-emergency situations, requesting an upfront, detailed estimate is advised. By utilizing their specialization in drain and commercial plumbing and being proactive in understanding the service agreement, Indiana residents can benefit from the deep expertise and around-the-clock service offered by The Drainman Inc.

The Drainman Inc.

2244 Profit Dr, Indianapolis, IN 46241, USA