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Plumbers Supply HubPlumbers Near MeWisconsinDane CountyCross PlainsPlumbers in Park StreetSauk Plains Plumbing & Pumps Inc.

Sauk Plains Plumbing & Pumps Inc.
- 1620 Park St, Cross Plains, WI 53528

Plumber ★4.0

1620 Park St, Cross Plains, WI 53528, USA

4.0
Service was great until the end when I received an invoice for almost $1000 higher than what was quoted to me over the phone. I feel very misled as I asked if my house was in an area they serviced still (their stickers were on the mechanicals and I live about 35 minutes from this business), they told me it was, and then found out that they charged me $105 per hour in travel time to and from my house for 2 days which was never mentioned. If I would have known they were going to charge me more than $200(!!) just to drive to my house on top of the work they did, I would have used a different company. On top of that, I kept track of the time the workers were at my house each day and they were there working for approximately 8 hours total between the 2 of them. When I got the invoice, I was charged for 11.75 hours of labor, which included the travel time. The person who did the work also dropped a part and broke it, then caulked it back together and installed it anyway. He said they would be back to replace it but it hasn’t been done and the company sent an invoice for the work. - Karisa Mihlbauer
Sauk Plains Plumbing & Pumps Inc. Overview Intro Detail Photos Location Reviews

Sauk Plains Plumbing & Pumps Inc. Introduce

For decades, residents and businesses throughout Western Dane County and the surrounding Wisconsin communities have relied on expert assistance for their essential water and plumbing needs. Sauk Plains Plumbing & Pumps Inc., based in Cross Plains, WI, has built a legacy of serving the area with a comprehensive range of plumbing and pump services, addressing issues from routine maintenance to emergency repairs for both private wells and standard plumbing systems. In a region where reliable water access and quality are paramount, a service provider that specializes in both general plumbing and the complexities of well and pump systems offers a valuable resource to local homeowners and commercial property managers.

The company emphasizes professional, knowledgeable service across all its offerings, aiming to ensure that your home or business's water systems run efficiently and reliably. They tackle a wide array of residential and commercial projects, ranging from new construction installations and remodeling plumbing to essential repair work that keeps daily life flowing smoothly.

One customer experience highlights the professional aptitude for specialized issues, noting, "DJ came very quickly in response to our water not working at our church. He rapidly diagnosed the problem and repaired it. A capacitor in the power supply of the pump. He was professional, knowledgeable, and polite. He fixed our problem, and we are back in business." This demonstrates the capacity of the team to handle critical, system-specific failures quickly and effectively, which is a major benefit for local property owners. However, another client's experience noted a significant discrepancy between the initial quote and the final invoice, primarily due to uncommunicated travel time charges for out-of-area service, stating they felt "very misled." This suggests that prospective customers, especially those outside of the immediate Cross Plains area, should proactively confirm all potential travel and labor rate charges before authorizing work, ensuring complete clarity on the project's financial scope.

In the Wisconsin region, particularly for properties relying on well water, the dual expertise in both plumbing and pump systems—like that offered by Sauk Plains Plumbing & Pumps Inc.—is a distinct advantage. The integration of these services means homeowners do not need to coordinate between separate contractors for issues that often intersect, such as a drop in water pressure caused by either a plumbing leak or a malfunctioning well pump. This holistic approach can simplify the troubleshooting and repair process, contributing to a quicker resolution for critical problems.

Location and Accessibility

Sauk Plains Plumbing & Pumps Inc. is conveniently located to serve a wide radius of communities in South Central Wisconsin. Their physical address is situated directly in Cross Plains, providing a central point from which their teams can deploy to neighboring towns and counties. They serve a significant portion of Western Dane County, including nearby areas such as Verona, Waunakee, and Middleton. Furthermore, their service area extends into surrounding regions, including Columbia County, Iowa County, and Sauk County, WI. This extensive reach is vital for a business that handles time-sensitive matters like plumbing emergencies and well pump failures, ensuring that a significant part of the local population can access their professional services. Being based right on Park Street in Cross Plains makes the business easily identifiable and accessible for customers needing to visit the premises or simply recognizing a local fixture in the community.

Services Offered

As a plumbing and pump specialist, Sauk Plains Plumbing & Pumps Inc. provides a wide variety of offerings for residential and commercial clients. These services cover everything from new installations and remodeling projects to urgent repairs and ongoing maintenance of water systems. Their expertise spans general plumbing fixes, intricate well system components, and water quality improvement.

  • Residential and Commercial Plumbing Repairs and Service
  • New Construction Plumbing Installation
  • Plumbing for Remodeling Projects
  • Installation and Service for Water Well Pumps
  • Water Well Pump Repair, including addressing pressure issues and complete failures
  • Water Heater Installation and Service (traditional and tankless models)
  • Water Treatment Systems, including installation of:
    • Water Softeners
    • Water Filtration Systems
    • Reverse Osmosis Systems
    • Ultra-violet light treatments
  • Water Testing and Treatment to remove impurities and balance minerals
  • Sump Pump installation, including battery-powered backup systems
  • Drain Cleaning and clearing of blockages
  • Installation and repair of Faucets, Fixtures, and Pipes
  • Garbage Disposal installation
  • Gas Piping work

Features / Highlights

The company offers several key features that enhance its appeal to local customers looking for a reliable and established service provider in the greater Madison area. Their long history of operation and specializations make them a distinct choice for homeowners and businesses alike.

  • Dual Expertise in Plumbing and Water Well Pumps: This specialization is particularly valuable for rural Wisconsin homes that depend on private wells.
  • Extensive History: Serving Middleton and Western Dane County since 1934, demonstrating deep local roots and experience.
  • Residential and Commercial Capabilities: Equipped to handle projects from a simple residential repair to new construction for businesses.
  • Emergency Services: Availability for critical issues is advertised, noting that their team will take calls 24 hours a day, seven days a week, for urgent plumbing needs.
  • Commitment to Quality: Advertised features include being family-owned and operated, licensed, insured, and bonded.
  • Payment Convenience: Accepts Credit Cards for services rendered.
  • Water Quality Focus: Provides comprehensive water testing and installation of various treatment systems.
  • Broad Service Area: Actively serves Dane, Sauk, Iowa, and Columbia Counties in Wisconsin.

Contact Information

For scheduling service, discussing a project, or requesting urgent assistance, residents in the service area can reach out to the Cross Plains office using the contact details provided below:

Physical Address: 1620 Park St, Cross Plains, WI 53528, USA

Phone Number: (608) 798-2121

What is worth choosing

Choosing a professional for your water and plumbing systems is a critical decision that impacts the health and functionality of your property. Sauk Plains Plumbing & Pumps Inc. offers a combination of long-standing local experience and specialized service that makes them a strong contender for Wisconsin residents. Since 1934, they have been an enduring part of the community, which speaks volumes about their reliability and commitment to local service standards. Their deep expertise in both general plumbing repairs—like water heaters and drains—and the highly specialized field of well pump systems and water treatment is particularly beneficial for property owners not connected to municipal water supplies. This integrated knowledge ensures that complex problems involving water delivery and quality can be diagnosed and resolved efficiently by a single provider.

For emergencies, the advertised 24/7 call availability provides significant peace of mind, knowing that help is available outside of standard business hours for burst pipes or a non-functioning well pump. While general plumbing services are readily available in the region, the specific focus on both plumbing and pumps differentiates Sauk Plains Plumbing & Pumps Inc. as a comprehensive solution for any water-related issue in your home or commercial building. It is always recommended, as with any service provider, to clarify the full scope of charges, including any potential travel time fees, upfront to ensure a completely transparent billing process, particularly if your property is located toward the edge of their service area. By combining tradition, specialized skill, and a commitment to broad regional service, this local business remains a vital resource for maintaining the water integrity of properties across Western Dane County and beyond.

Sauk Plains Plumbing & Pumps Inc. Details

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Sauk Plains Plumbing & Pumps Inc. Photos

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Sauk Plains Plumbing & Pumps Inc. Location

Sauk Plains Plumbing & Pumps Inc.

1620 Park St, Cross Plains, WI 53528, USA

Sauk Plains Plumbing & Pumps Inc. Reviews

An average rating of ★4.2 from 5 user reviews.★ 5★ 4★ 3★ 2★ 1

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