S & D Plumbing Co

- 458 Owens St, Prestonsburg, KY 41653

For residents and property owners in Prestonsburg, Kentucky, having access to a local, responsive, and skilled 'Plumber' is critical for maintaining the function and safety of their homes. S & D Plumbing Co, located on Owens Street, serves the Eastern Kentucky region, focusing primarily on essential 'Repair services.' The company’s ability to handle plumbing challenges, from routine clogs to larger, more complex pipe replacements, is a vital service in the area.

However, potential customers should be aware of inconsistencies in business branding and customer experiences. The provided customer reviews highlight that the company may operate under multiple names, including "Barnett Plumbing," "S & B Plumbing," and "S & D Plumbing," which can be confusing for local consumers.

On one hand, a customer highly recommends the business (referring to them as Barnett Plumbing) for a major project. They expressed that when "no one else was available," the company came out the same day, provided a "fair quote," and returned the next day with a full crew. They were highly satisfied, noting the team "did exactly what they said they were going to do, completed the whole project in 8 hours, and billed me exactly what was quoted." This customer specifically praised the crew for being "courteous, knowledgeable, and a very hard-working group of guys," appreciating an operation that "run a fair and honest business." This demonstrates the company’s capability to handle large, time-sensitive plumbing overhauls with precision and professionalism when they commit to a job.

Conversely, another detailed review strongly cautions against using the company, citing issues with reliability (failing to show up as scheduled), transparency, and potential overcharging. The customer mentions a debate with a technician named Carl over the cause of a clogged drain—insisting it was a severe issue requiring a septic leach bed replacement, only to quickly resolve the clog with a shovel after a "heated debate." This review also highlights concerns about the technician attempting to solicit personal checks and the discrepancy in business names, stating, "This company goes by at least three different names that I know of: Barnett Plumbing; S & B Plumbing and S & D Plumbing."

Therefore, prospective customers in Kentucky should proceed with diligence, ensuring all quotes are clearly documented in writing and confirming the business entity before any work begins, especially given the range of customer feedback received.

S & D Plumbing Co operates from its fixed base in Prestonsburg, KY, making them a local option for the city and surrounding areas within Floyd County and Eastern Kentucky. Their local presence facilitates faster response times for urgent plumbing needs compared to companies based further afield.

The listed business address is:

458 Owens St, Prestonsburg, KY 41653, USA

Being physically located in the heart of Prestonsburg allows the company to be familiar with the regional infrastructure, including older home plumbing systems, water main configurations, and common seasonal issues specific to the Appalachian region of Kentucky. This local knowledge can be invaluable when diagnosing both simple and complicated residential and commercial plumbing failures. Customers are encouraged to call ahead to ensure service availability and to manage expectations regarding scheduling, given the past feedback about missed appointments.

As a general 'Plumber,' S & D Plumbing Co is equipped to handle a variety of essential 'Repair services' for residential and potentially commercial clients in the Prestonsburg area. Based on the customer accounts, their service capabilities include both emergency work and major project installations.

• Clogged Drain Clearing: Utilizing various tools, potentially including basic drain clearing instruments, to remove blockages in household pipes.
• Major Pipe Replacement and Re-routing: Handling extensive projects that involve removing old piping and installing new or relocated drain lines, as described in one customer’s large-scale project.
• General Plumbing Repair: Addressing common leaks, drips, fixture malfunctions, and other typical plumbing wear and tear in bathrooms and kitchens.
• Emergency Plumbing Response: Offering services that attempt to provide same-day or next-day attention to urgent issues when other contractors may be unavailable.
• Fixture Installation: Likely capable of installing new or replacement faucets, sinks, toilets, and other plumbing fixtures.
• Plumbing System Diagnosis: Identifying the root cause of water flow issues, including whether the problem lies with simple clogs or potentially more serious underlying failures like damaged main drain lines or septic system issues.

The attributes that make S & D Plumbing Co (or Barnett Plumbing) notable are derived directly from the contrasting experiences of its customers.

• Capacity for Large Projects: Proven ability to quickly assemble a "whole crew" and complete "big project" within a single day, as evidenced by the positive review.
• Adherence to Quotes (in some cases): One customer noted being "billed me exactly what was quoted," demonstrating integrity in final pricing on major jobs.
• Courteous and Hard-Working Crew: Positive feedback highlights that the team can be "courteous, knowledgeable, and a very hard-working group of guys."
• Same-Day/Next-Day Availability: The company has demonstrated a willingness and ability to respond and commence work very quickly, even when other local plumbers are not available.
• Local Prestonsburg Base: A physical address on Owens Street provides a convenient local point of contact for the Prestonsburg community.

For residents in Prestonsburg and the surrounding Eastern Kentucky areas needing plumbing assistance, S & D Plumbing Co can be contacted at:

Address: 458 Owens St, Prestonsburg, KY 41653, USA

Phone: (606) 791-0363

Mobile Phone: +1 606-791-0363

Kentucky customers in need of large-scale plumbing installations or repairs might find S & D Plumbing Co to be a viable option, particularly due to their reported capability to mobilize a full crew quickly and complete major projects efficiently and, in one case, exactly to the quoted price. This speed and efficiency, especially when facing a challenging plumbing scenario where other contractors are unresponsive, is a significant benefit in a smaller market like Eastern Kentucky.

However, given the serious and explicit concerns raised in another review—specifically regarding demands for personal checks, potential upsells for unnecessary repairs (like the septic leach bed), and unprofessional conduct during service—a cautious approach is highly recommended. What is worth choosing about this company is its demonstrated capacity for hard work and adherence to a fair quote on major projects. What is worth avoiding are the reported behaviors that suggest a lack of transparency and an aggressive sales approach.

Local customers in Prestonsburg should choose S & D Plumbing Co only after obtaining a detailed, written quote, clearly specifying the 'Repair services' to be performed, and verifying the official business name on the invoice before agreeing to payment. If the job involves a complex or expensive repair, it is prudent to obtain a second opinion to ensure the proposed work is genuinely necessary, thereby maximizing the chances of a positive outcome like the satisfied customer who experienced "fair and honest business."

S & D Plumbing Co

458 Owens St, Prestonsburg, KY 41653, USA