Rockland Plumbing Introduce
When plumbing emergencies strike—whether it’s a burst pipe in the middle of a cold Illinois night or a major sewer back-up—time is of the essence. For residents and businesses throughout the Chicagoland area, Rockland Plumbing & Sewer, operating out of Hazel Crest, IL, provides a comprehensive and dependable solution. With more than 25 years of experience in the industry, this established plumbing contractor has built a reputation on offering full-service expertise, covering every aspect of a property's plumbing and sewer systems.
Rockland Plumbing’s core commitment is to deliver trustworthy and professional service, ensuring that customers receive peace of mind without the concern of overspending. They specialize in a vast array of services, from essential general repairs to complex sewer system installations and code violation corrections, making them a one-stop-shop for all residential and commercial plumbing needs. This broad capacity is particularly valuable in a region where diverse construction types and seasonal weather conditions can put significant stress on plumbing infrastructure.
A key highlight of their operation is the availability of 24 Hour Emergency Service. Plumbing problems rarely adhere to a 9-to-5 schedule, and the assurance of having a professional, licensed plumber available around the clock is a crucial factor for property owners. This commitment to being available 24/7 demonstrates their dedication to protecting Illinois homes and businesses from costly water damage and severe disruption at any time of day or night. Furthermore, their accessibility is supported by modern conveniences, including the acceptance of major credit cards for service payments, streamlining the process during often stressful emergency situations.
The company prides itself on excellent communication and transparency from the initial call to the completion of the job. Positive customer feedback frequently praises the office staff and the plumbers themselves for their professionalism and clear updates. One highly satisfied customer specifically noted the excellent communication, including contact with the exact arrival time and even the ability to track the plumber’s location. This level of service ensures that customers are not left waiting and wondering, a common frustration in the service industry.
However, as with any high-volume service provider, customer experiences can vary. One detailed review, while highlighting the company's efforts to eventually resolve a complex tankless water heater issue, brought up challenges with scheduling changes, late arrivals, and initial misdiagnoses. This illustrates the complex nature of advanced appliance repair, but ultimately, the company's willingness to schedule appointments after hours to resolve the issue shows a persistent, albeit sometimes challenging, commitment to final customer satisfaction.
Rockland Plumbing is strategically located to service a broad area, extending from its headquarters to cover downtown Chicago and the entire greater Chicagoland region. This wide service area is critical for delivering on their promise of 24/7 emergency availability to a large portion of the Illinois population.
- Address: 16730 Richmond Ave Suite 1, Hazel Crest, IL 60429, USA
- Primary Service Area: Servicing downtown Chicago and the entire Chicagoland area, including a vast number of suburbs and communities across Cook and surrounding counties.
The comprehensive range of services provided by Rockland Plumbing caters to every conceivable plumbing need, from minor repairs to major installations and emergency intervention.
- 24 Hour Emergency Service: Prompt response and repair for unexpected, urgent plumbing issues.
- Sewer and Drain Cleaning & Repair: Full-spectrum service for sewer lines, including repairs, installation, and maintenance to address clogs and breaks.
- Plumbing Leak Detection and Repair: Expert identification and fixing of all types of leaks, including concealed pipe leaks.
- Water Heater & Hot Water Tank Services: Installation, repair, and replacement of water heaters and tanks.
- Faucet and Fixture Installation & Repair: Servicing all sinks, toilets, faucets, bathtubs, and shower installations.
- Plumbing Pipe Repair and Replacement: Repair of current pipe systems and full-scale replacement and re-piping services.
- Gas Pipe Repairs: Essential service for maintaining the safety and function of gas lines within a property.
- New Construction Plumbing: Installation of complete new plumbing systems for commercial and residential building projects.
- Code Violation Corrections: Professional services to bring non-compliant plumbing systems up to current local code standards.
- Flood Control and Water Damage Restoration: Services designed to mitigate flood risks and address property damage caused by water-related incidents.
- General Plumbing Repairs: Comprehensive maintenance and repair for all minor and major plumbing issues in both residential and commercial settings.
Rockland Plumbing & Sewer provides several distinct advantages that make them a leading plumbing contractor in the Illinois market.
- 24/7 Emergency Availability: The company is available by phone 24 hours a day, 7 days a week for immediate emergency service, a crucial offering for severe plumbing issues.
- Extensive Experience: Over 25 years of continuous operation in the plumbing industry, ensuring a deep knowledge base for tackling complex problems.
- Full-Service Capabilities: Offering a complete range of services from basic repairs and maintenance to major sewer installations, new construction, and flood control.
- Residential and Commercial Focus: Licensed and equipped to handle the unique plumbing demands of both private residences and commercial facilities.
- Modern Payment Flexibility: Accepts Credit Cards, simplifying payment for on-site services.
- Commitment to Compliance: Specialized services in Code Violation Corrections, ensuring customer plumbing systems are safe and legal.
To reach Rockland Plumbing & Sewer for scheduled service, a free estimate, or 24-hour emergency support, customers in the Chicagoland area can use the following information:
- Address: 16730 Richmond Ave Suite 1, Hazel Crest, IL 60429, USA
- Phone: (708) 385-2000
- Mobile Phone: +1 708-385-2000
For Illinois residents seeking a plumbing professional, Rockland Plumbing’s most compelling feature is their sheer capacity and round-the-clock availability. Having a single contractor who can handle a full spectrum of plumbing and sewer issues, including large-scale projects like new construction and complex sewer installations, is an enormous benefit. This eliminates the need to coordinate multiple specialists. The 24-hour emergency line is a true lifeline for homeowners, particularly during severe weather events common in the region. While some accounts point to the challenges inherent in scheduling complex jobs, the overall dedication, as evidenced by their 25 years of service, their extensive service list (which includes specialized work like gas pipe repairs and flood control), and their effort to ensure customer convenience by accepting credit cards, makes Rockland Plumbing & Sewer a robust and reliable choice. For comprehensive, experienced, and always-available plumbing and sewer services across the Chicagoland area, Rockland Plumbing represents a solid, dependable option.
Rockland Plumbing Services
Plumber
- Faucet installation
- Faucet repair
- Garbage disposal repair
- Plumbing leak detection
- Plumbing leak repair
- Plumbing pipe repair
- Sewer repair
- Shower installation
- Toilet installation
- Toilet repair
- Water heater repair
- Water tank repair
- 24 Hour Emergency Service
- All Plumbing Problems
- Bathtub Installation
- Code Violation Corrections
- Drainage Pipes
- Emergency Repair
- Fixtures Installation
- Flood Control
- Full Service Plumbing
- Gas Pipe Repairs
- General Plumbing Repairs
- Hot Water Tank Installation
- Installation, Repair, And Replacement
- Maintenance & Repairs
- New Construction Plumbing
- New Plumbing Installation
- Pipe Repair And Replacement
- Plumbing And Plumbing Repairs
- Plumbing And Sewer Services
- Plumbing Contractor
- Plumbing Fixtures
- Plumbing Issues
- Plumbing Maintenance
- Plumbing Pipe Repair
- Plumbing Problems
- Plumbing Repair And Installation
- Plumbing Services Job
- Plumbing Specialists
- Plumbing Systems
- Residential And Commercial Services
- Sewer And Drain Cleaning
- Sewer Connections
- Sewer Contractors
- Sewer Installation
- Sewer Installation And Repairs
- Sewer Lines
- Sewer Main
- Sewer Maintenance
- Sewer Pipe Installation
- Sewer Repairs
- Sewer System
- Sewer Systems
- Sewers Clog
- Shower Installation
- Sinks, Toilets, Faucets
- Water Damage Restoration
- Water Drainage
- Water Heater
- Water Heater & Tank Installations
- Water Heater And Hot Water Tank
- Your Plumbing
Rockland Plumbing Details
Service options
- Onsite services
Offerings
- Repair services
Payments
- Credit cards
Rockland Plumbing Photos










Rockland Plumbing Location
Rockland Plumbing
16730 Richmond Ave Suite 1, Hazel Crest, IL 60429, USA
Rockland Plumbing Reviews
techniciancallwater heaterjobtubhome warrantysewerbasementthursdaycontractor
★ 5★ 4★ 3★ 2★ 1I have nothing but praise for this company excellent communication from office staff to the actual plumber that came to my house. Setting up the appointment was easy. When the plumber was on the way I was contacted with exactly how long until arriving. I could even track. When he arrived he was courteous and answered all my questions,. Finished in a timely manner and cleaned up before leaving.
September 20 · Judith LuckettI have American Home Shield (AHS) warranty, did their video chat consultation 8/22/25 and the technician advised that my tankless water heater might need some servicing to take out the “recirculation light” on the tank. I paid $125 for service call to get a “pro” to check my unit. It was assigned to Glenn from Rockland Plumbing and he visited the unit 8/29. Obviously I need to be off for half day since they have 8am-12pm timeframe. Glenn came and I told him the situation that my Navien tankless water heater recirculating light just came on after we turn it off/unplugged it and the recirculation light never turned off and the tank keeps on working even at night (even we don’t use it around those hours). It didn’t do that prior, so Glenn said it might be the sensor or descaling is needed, but he’s also not 100% what might be issue, since I saw him googling and checking his phone to solve the issue. Since I believe he’s pro and knows what the real issue, I agreed. So he ordered the sensor and scheduled descaling. They ordered the sensor and scheduled me 9/15 but after taking my half day off, Glenn didn’t make it and Rockland said he pulled a muscle, so again they rescheduled me for 9/17 for 12-5pm window yet he arrived after 5pm. If I only knew he would be that late I could’ve worked up to 4pm that day. He did descaling for 10mins (supposedly 30-45mins) then tried to put wrong type of sensor on my unit, good thing I noticed that the base of sensor was different from the original sensor, that’s why the clip was not fitting no matter how hard he tried to shove it on my unit. Good thing I noticed cause if not, he could’ve damage the whole tank because he really tried to push it hard on the tank to fit the clip. After I told him it must be different sensor model, he agreed to reorder the correct part, and we tried if descaling the unit solved the problem, but it didn’t. Recirculation light was still on, so Glenn said will reorder the original sensor from Navien and reschedule again. He said I don’t need to pay for descaling yet, until it is resolved ($240 for descaling since AHS won’t cover it). After a day or two, Glenn called me and stated after calling Navien to order parts, Navien advised him that my tank is working well and we just need to set up it manually so it won’t automatically work 24/7 (which will turn off the recirculation light as well). Glenn said Navien sent him links to set the parameters and that should solve the problem. I asked him if he could send the link to me so I can review and read them but he never did and said he will just be here to do it by himself. Rockland called me to schedule visit 9/23 at 6pm (after work hours) since Glenn knew this already upset me, who won’t be? But then he cancelled again due to family matter. Rockland couldn’t send another guy or Glenn could’ve send the link I was asking, but didnt. Instead, Debbie (phone operator/customer associate of Rockland) called multiple times and was so pushy for me to pay for the descaling service $240 , if I think everything has been cleared, so Glenn doesn’t have to come to my house anymore. I told her I still need Glenn to set the parameters on my unit and NO, you really didn’t do anything but to waste my time and money. If you sent someone who really knows how to deal with tankless water heater, right from the very start, I won’t be needing any sensors or descaling services. Aside from the money I lost from waiting for your service with multiple cancellations, I got to pay $125 for service call and $240 for 10 min descaling for a water heater that really doesn’t needed to be fix? I am a busy worker that’s why I pay and rely on AHS to send credible and reliable professionals because I don’t have time to research these issues over the internet. If I only knew that this is how you’ll deal with my issue, I should’ve done it myself. I haven’t pay them $240 yet because Glenn is scheduled to be here on Sunday to set up the parameters. Will keep you posted.
September 25 · joana garciaGreat place. Calls answered by a person and she was very helpful. I asked for a 30 mins heads up before arrival. They did it, does not always happen. The job was done perfectly.
October 05 · Austin LindleyExcellent communication! Mike did a great job figuring out what was wrong with my sump pump. Replacing it took him no time at all. Very professional and will call on Rockland Plumbing again!
August 08 · Kimberly MuzquizThis company was amazing they were quick to respond and worked with our schedule which can be challenging communicated every step fixed the problem quickly would recommend them to anyone I know.
October 04 · Chris Metzger
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