Neptune Plumbing & Sewer Introduce
For homeowners and businesses across Illinois, a reliable plumbing and sewer company is not just a convenience—it is a necessity. Neptune Plumbing & Sewer, a local and trusted service provider operating out of Bourbonnais, IL, offers a robust range of services designed to handle everything from minor faucet repairs to full-scale water damage emergencies. In a region where weather extremes can challenge your home's infrastructure, having a highly responsive and certified team available around the clock provides immense peace of mind.
Neptune Plumbing & Sewer stands out in the Illinois service landscape by providing an expansive set of capabilities. They are not just plumbers; they are an all-in-one solution for plumbing, drainage, sewer maintenance, and even water damage restoration. This comprehensive approach means that whether you are dealing with a routine clogged drain or the catastrophic aftermath of a burst pipe and subsequent flooding, you can rely on a single, experienced local company. Their dedication to immediate, 24-hour service means that when disaster strikes—be it on a weekend, late at night, or during a holiday—their team is ready to respond fast, aiming to minimize damage and get your life back to normal quickly.
Customer feedback consistently highlights the reliability and professionalism of the Neptune team, often mentioning technicians like Jeff, Cameron, and Chris. Testimonials speak to their "fast response and dedication," even dropping everything to assist in the "middle of the night or the weekend." This level of commitment to the customer is critical, especially when dealing with time-sensitive issues like broken pipes or sewer backups. Furthermore, their attention to detail, such as protecting the customer's home with tarps during work and thoroughly cleaning up afterward, showcases a high standard of customer service that Illinois residents appreciate. They strive to be honest and transparent, focusing on building long-term relationships through quality workmanship and fair, flat-rate pricing per task.
Their vast service capabilities, including advanced techniques like hydro jetting for sewer lines and specialized services like mold removal and sewage cleanup, position them as experts in both preventative maintenance and crisis management. They are equipped to handle the plumbing needs of both commercial and residential properties, making them a versatile partner for property owners throughout Kankakee County and the extended service area that reaches into the Chicagoland suburbs.
By being a locally owned and focused business, Neptune Plumbing & Sewer understands the specific codes, weather patterns, and structural challenges common to homes and buildings across their service area, from Bourbonnais to the broader Illinois suburbs. They place a strong emphasis on certified professionalism, with plumbers who possess official State Licenses and a wealth of field experience. This combination of local knowledge, professional accreditation, and exceptional customer dedication makes them a highly recommended choice for plumbing and sewer needs in the region.
Neptune Plumbing & Sewer is proudly local to Illinois, basing its operations in Bourbonnais, which allows them to effectively cover a wide service territory. Being situated in Kankakee County facilitates quick dispatch to local emergencies and scheduled maintenance appointments across a broad swath of Central and Northern Illinois.
The official business address is:
- 598 Spring Park Loop, Bourbonnais, IL 60914, USA
Their service area is extensive, ensuring that this professional help is accessible to a large number of Illinois residents and commercial entities. Neptune Plumbing & Sewer serves not only Bourbonnais, Bradley, and Kankakee, but also extends its reach to several key suburban areas including:
- Bourbonnais, Kankakee, Bradley, Manteno
- Tinley Park, Frankfurt, New Lenox
- Orland Park, Palos Heights, Palos Park
- Countryside, Chicago Ridge, Bolingbrook, Joliet, and Naperville
Neptune Plumbing & Sewer is a full-service provider, offering a comprehensive suite of solutions that covers general plumbing, intensive sewer work, advanced drainage, and essential water damage restoration.
General Plumbing and Repair Services (Residential & Commercial):
- 24 hour emergency service for immediate issues like Burst pipes and Toilet over flow.
- Water Heater Repair and Water heater installation, including water tank installation.
- Toilet repair and Toilet installation.
- Faucet repair and Faucet installation, Shower repair, and repairs for Outdoor plumbing system.
- Garbage disposal repair and Garbage disposal installation.
- Sump pump repair, Sump pump installation, diagnosing issues like Sump pump humming or Sump pump over flow, and Ejector Pumps.
- Plumbing leak repair, Plumbing leak detection, broken pipes in foundation, and water line repair.
Drainage, Sewer, and Specialty Services:
- Sewer cleaning, Sewer repair, and preventative Sewer back up services.
- Advanced Drain cleaning and Sewer Drain Cleaning.
- Hydro jetting sewer line utilizing Water jet cutting service for the most stubborn clogs.
- Sewer rodding and video camera inspection for accurate diagnostics.
- Repair of broken pipes and sewer drain line repair.
Water Damage and Restoration Services:
- Water damage-related cleanup & repair to mitigate harm from flooding.
- Sewage cleanup to safely handle hazardous wastewater spills.
- Water damage-related mold removal and Mold inspection.
- Additional restoration work including Flooring, Painting, Remodeling, and Fire damage cleanup & repair.
The distinct operational features of Neptune Plumbing & Sewer are designed to meet the high expectations of Illinois property owners:
- 24/7 Emergency Service: Technicians are available day or night, every day of the year, providing a fast, reliable response to critical emergencies like burst pipes, sewer backups, and major leaks.
- Comprehensive Expertise: They are one of the few local companies offering the seamless integration of Plumbing, Sewer, Drain, and Water Damage Restoration services under a single roof, simplifying the recovery process after a major incident.
- Advanced Technology: The use of Hydro jetting and video camera inspection demonstrates a commitment to effective, modern solutions for sewer and drainage issues, ensuring blockages are removed completely and structural integrity is confirmed.
- High Customer Satisfaction: Customer reviews consistently praise the team's professionalism, speed, and dedication to going "above and beyond," highlighting tidiness, protective measures like using tarps, and providing helpful preventative tips.
- Widespread Local Coverage: Serving Bourbonnais, Kankakee County, and extended Chicago suburbs, they are a certified, local provider with an official State License and deep field experience in Illinois.
- Financial Flexibility: The company accepts Credit cards and offers transparent, flat-rate pricing per task, promoting honesty and clarity in all transactions.
To schedule a routine service, inquire about maintenance, or request immediate 24-hour emergency assistance from Neptune Plumbing & Sewer, please use the contact details below:
- Address: 598 Spring Park Loop, Bourbonnais, IL 60914, USA
- Phone: (815) 936-6064
- Mobile Phone: +1 815-936-6064
For residents and businesses across Illinois, choosing Neptune Plumbing & Sewer is a decision to prioritize professionalism, speed, and a comprehensive scope of work. What makes this company worth choosing is their exceptional reliability in the face of emergencies—a crucial factor in an area prone to severe weather that can damage plumbing infrastructure. The fact that the owner and his team, including highly-rated technicians, are willing to "drop everything" to assist with a sudden weekend or nighttime emergency speaks volumes about their dedication to their Illinois community.
Furthermore, their business model eliminates the need to hire multiple contractors for a single disaster. If a burst pipe causes flooding and a subsequent sewage backup, Neptune Plumbing & Sewer can not only fix the broken pipe and clear the line using advanced methods like hydro jetting, but they can also manage the Water damage-related cleanup & repair, Sewage cleanup, and even look for Mold. This integrated service offering simplifies a highly stressful experience for the property owner. Their use of flat-rate pricing also provides customers with cost transparency, a key element of their focus on honesty and integrity.
Ultimately, the glowing customer testimonials—recommending property owners "save their number" due to their reliability and fair prices—confirm that Neptune Plumbing & Sewer delivers on its promises. Choosing this local Illinois expert means selecting a licensed, experienced team dedicated to high-quality craftsmanship, thorough cleanup, and providing a fast, professional response, whether the job is a simple toilet repair or a complex sewer line and flood remediation project.
Neptune Plumbing & Sewer Bathroom
Plumber
- Drain cleaning
- Faucet installation
install faucets residential and commercial services
- Faucet repair
- Garbage disposal installation
- Garbage disposal repair
- Outdoor plumbing system repair
- Plumbing leak detection
locate broken pipes and repair pipes video camera inspect pipe we work with all homeowners insurance policies
- Plumbing leak repair
- Plumbing pipe repair
- Sewer cleaning
- Sewer repair
- Shower repair
- Sump pump installation
- Sump pump repair
- Toilet installation
- Toilet repair
- Water heater installation
- Water heater repair
- Water tank installation
- 24 hour emergency service
- Burst pipes
- Commercial & Residential
- Drain Services
- Ejector Pumps
- Emergency Plumbing
- Home Services
- Hydro jetting
water hydro jetting sewer lines cleans out the inside of drain lines
- Plumbing And Sewer Services
- Sewer back up
- Sewer drain cleaning
- Sewer pumps
- Sump Pump Installation
- Sump Pump Repair
- Sump pump humming
- Sump pump over flow
- Toilet over flow
- Water Heater Repair
- broken pipes in foundation
we are also specialists working with insurance companies to get work covered
- sewer rodding
- video camera inspection
video camera inspection of sewer line
- water detection leak
- water line repair
Water Damage Restoration Service
- Fire damage cleanup & repair
we work will all insurance companies
- Flooring
- Mold inspection
- Painting
- Plumbing
- Remodeling
- Sewage cleanup
- Water damage-related cleanup & repair
we work will all insurance companies
- Water damage-related mold removal
Water Jet Cutting Service
- Hydro jetting sewer line
Drainage Service
- Sewer Drain Cleaning
- Sump pump pipes
- broken pipes
- sewer drain line repair
- sump pump repair
Neptune Plumbing & Sewer Details
Service options
- Onsite services
- Online estimates
Offerings
- Repair services
Payments
- Credit cards
- Credit cards
Neptune Plumbing & Sewer Photos










Neptune Plumbing & Sewer Location
Neptune Plumbing & Sewer
598 Spring Park Loop, Bourbonnais, IL 60914, USA
Neptune Plumbing & Sewer Reviews
jobpricehomepumpkitchenefficientworkmorningdraininsurance company
★ 5★ 4★ 3★ 2★ 1Not once, but twice, Jeff and his team from Neptune Plumbing have literally saved my house.I’m beyond grateful for their fast response and dedication. Whether it was the middle of the night or the weekend when most people are enjoying time with family, they dropped everything and came right away to help.Excellent service, fair prices — truly above and beyond.As a property owner, I highly recommend saving their number. You never know when you’ll need someone this reliable.
August 05 · Elianora MeklerExceptional Service from Neptune Plumbing!I can't say enough good things about Neptune Plumbing! When I called with a double-sink drain backup issue, the owner, promptly dispatched two fantastic technicians, Cameron and Chris, to my home the very same day.From the moment they arrived, their professionalism shone through. They took incredible care to protect my home, laying down tarps over the carpet and kitchen floor to ensure no stains were left behind. They quickly and efficiently diagnosed the problem and had the drain snaked in no time, restoring full function to my sink.Cameron and Chris were not only skilled but also incredibly tidy, taking great care to clean up thoroughly after the work was done. As a bonus, they even provided helpful tips on how to prevent future clogs.Neptune’s team members are truly customer service-oriented, and it's clear they prioritize their clients. I was thoroughly impressed with their professionalism and efficiency. I will absolutely be using Neptune Plumbing for all my future plumbing needs and highly recommend them!
July 11 · Marlow JonesNeptune Plumbing and sewerThank you so much, Cameron you were great. You helped me with my issues with my sewer. You were able to get the job done. Thank you so much.
July 25 · Betty StephensonI called and made an appointment for the next day. Nobody showed up or even called at all. I cancelled plans and waited at home all evening. Extremely disappointed.
September 17 · Tori CohaganScott was great from the minute he called to go over my problem. He was by my house within the hour and got right to fixing the issue. I highly recommend their service.
March 11 · Zak Peterka
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