Mr. Maison Plumbing and Drain

- 8500 Normandale Lake Blvd #350, Bloomington, MN 55437

For residents and business owners across the Twin Cities metro, dealing with plumbing issues is an inevitable part of property ownership, especially when facing the challenges of Minnesota's distinct climate. Finding a dependable, local plumbing service that is fast, reliable, and committed to excellent customer service is essential. That's where Mr. Maison Plumbing and Drain, LLC steps in. Founded in April 2018 by owner Dee Togbah, this company has quickly established a reputation as a trusted local service provider in the region, operating for approximately seven years as of the available data.

The company provides comprehensive plumbing, drain cleaning, and remodeling services for both residential and commercial properties. They distinguish themselves by offering both emergency and non-emergency solutions, aiming to address a broad range of client needs efficiently. With a collective experience base of over 35 years among the team, Mr. Maison Plumbing and Drain is focused on delivering a holistic approach to plumbing—one that not only fixes the immediate problem but also helps prevent future issues. This dedication to quality workmanship has resulted in a significant number of satisfied customers throughout the service area, serving thousands of homes and hundreds of businesses to date.

Customer feedback consistently highlights the professionalism, knowledge, and dedication of the team members. For instance, one customer review speaks highly of an employee named Dee, praising his knowledge, clear explanation of the work, and even his ability to calmly interact with a normally shy cat—a testament to the friendly and professional demeanor the team brings to every job. Another satisfied customer, who embarked on a new basement bathroom remodel, noted the company’s helpful involvement in the entire process, specifically mentioning Dee, Walter, and Carl for making the complex project feel like a collaborative effort. These real-world examples underscore the company's commitment to going above and beyond standard corporate expectations, solidifying its place as a valued local service.

The commitment to transparency in service is another key component of their business model. They operate with an upfront, flat-rate charging system once a diagnosis is complete, providing clarity and preventing unexpected costs for customers. They also offer a diagnostic service fee to come out and provide a quote, which is typically waived if the customer hires them for the repair, a common and fair practice that local users appreciate. Furthermore, they incentivize proactive maintenance with a fifteen percent discount for customers who sign up for their yearly Whole House Plumbing Inspection Program, encouraging Minnesotans to safeguard their homes against common and often severe plumbing issues like frozen pipes, which are particularly prevalent during the harsh winter months.

A key focus for Mr. Maison Plumbing and Drain is on addressing the time-sensitive nature of many plumbing repairs. They emphasize solving most problems on-site and in one visit, whenever possible, leveraging their team's combined experience and fully-equipped service approach. For the homeowner facing a burst pipe or a backed-up drain, the ability to resolve the issue quickly and reliably is paramount, and the company is structured to deliver this peace of mind.

Mr. Maison Plumbing and Drain is strategically positioned to serve the greater Minneapolis/Saint Paul Metro area, often referred to as the Twin Cities. While the company's operations extend across this significant region of Minnesota, its main office location ensures good accessibility for its core service areas, particularly in the Southern and Western suburbs.

The company specifically highlights its strong presence and focus on the communities of Bloomington and Richfield. These areas represent primary service locations where local homeowners and commercial property managers can rely on prompt service.

The official business address is listed as:

8500 Normandale Lake Blvd #350, Bloomington, MN 55437, USA

Operating hours for scheduling appointments are generally set from Monday through Saturday. However, as an emergency service provider, they are set up to handle urgent requests outside of standard business hours. When scheduling an appointment, customers can expect to receive a 4-to-6 hour service window, with the team committed to providing timely updates via text message should any delays occur due to unforeseen issues at a prior job, ensuring customers are never left waiting unnecessarily.

Mr. Maison Plumbing and Drain offers a comprehensive suite of commercial and residential services to address a wide variety of plumbing and drain issues common to Minnesota homes and businesses. Their expertise covers everything from minor leaks and appliance hook-ups to major installation and remodeling projects. Their key offerings include:

• Emergency Plumbing: Fast response to urgent plumbing crises.
• General Plumbing Services: Repairs for worn-out faucets, running toilets, and minor leaks.
• Drain Cleaning: Services to clear slow, clogged, or backed-up drains in sinks, toilets, and floor drains.
• Water Heater Service: Repair, maintenance, and replacement for both traditional tank and tankless water heaters.
• Toilet Installation and Repair: Fixing or replacing leaking, clogged, or non-flushing toilets.
• Plumbing Pipe Installation or Replacement: Services ranging from replacing a few pipes to repiping an entire home or room.
• Plumbing Pipe Repair: Addressing various pipe issues, including leaking or burst pipes, a crucial service during Minnesota winters.
• Leak Detection and Repair: Finding the source of water leaks and making necessary repairs to prevent water damage.
• Sink and Faucet Installation and Repairs: Upgrading kitchen or bathroom fixtures and fixing persistent leaks.
• Appliance Hook-Up: Professional installation and connection for new appliances like dishwashers, washing machines, and dryers, often involving gas line work.
• Gas Line Work: Installation and services related to gas lines, ensuring safe and proper connections for appliances.
• Bathroom Remodeling Plumbing: Providing the necessary plumbing installations for renovating and upgrading bathrooms.

The service model of Mr. Maison Plumbing and Drain incorporates several key features designed to provide Minnesotans with high-quality, trustworthy, and convenient service:

• Local Twin Cities Focus: The company is a local business dedicated to serving the Twin Cities Metro area, including a strong focus on Bloomington and Richfield.
• Extensive Experience: The team benefits from over 35 years of collective experience in the plumbing trade.
• Residential and Commercial Service: They offer plumbing, drain, and remodeling services for both home and business owners.
• Upfront Pricing Model: Customers receive a flat-rate charge for services after an initial diagnostic, ensuring transparency and no surprise costs.
• Diagnostic Fee Waived: The initial trip/diagnostic service fee is waived if the customer chooses to hire the company for the repair.
• Whole House Plumbing Inspection Program: A yearly program that offers a fifteen percent discount to customers who sign up for preventative maintenance and inspection.
• Focus on First-Visit Resolution: The team strives to complete the project on-site and typically on the same day, subject to scheduling and parts availability.
• Wide Range of Payment Options: Accepted payment methods include Cash, Check, Credit Card, Discover, MasterCard, Visa, and Square cash app, providing flexibility for customers.
• Highly Rated by Customers: Customer reviews consistently praise the team's knowledge, friendliness, and high-quality workmanship.
• Dedicated Ownership: The business is managed by owner Dee Togbah, who is noted in customer feedback for his personal commitment to service.

To reach Mr. Maison Plumbing and Drain, LLC for service inquiries, appointments, or emergency needs, residents and businesses in the Minnesota area can use the following details:

Address: 8500 Normandale Lake Blvd #350, Bloomington, MN 55437, USA

Phone: (612) 286-1525

Mobile Phone: +1 612-286-1525

Scheduling Manager is available to answer phone lines from 8 AM to 5 PM, Monday through Saturday, to book a service call.

Choosing a reliable plumber in the Twin Cities can be challenging, but Mr. Maison Plumbing and Drain offers several compelling reasons for Minnesotans to entrust them with their home or business plumbing needs. The combination of deep experience—over three decades collectively—and a customer-first approach is highly valuable. They don't just fix symptoms; they aim to provide comprehensive solutions, taking a "holistic approach to your home's plumbing." This means addressing current issues while helping to prevent costly future emergencies, which is especially important for preserving property value and integrity against Minnesota's weather extremes.

The transparency in pricing, including the waiver of the diagnostic fee upon hiring and the use of flat rates, removes much of the stress and uncertainty associated with unexpected repairs. Furthermore, their focus on being a local, family-focused company—as evidenced by the personal testimonials about team members like Dee, Walter, and Carl—reassures customers that they are not just another number to a large, impersonal corporation. When you need expert help with everything from a challenging dishwasher installation and valve upgrade to a full basement bathroom remodel, or simply a quick drain cleaning, a team that is knowledgeable, helpful, and genuinely cares about customer satisfaction, is worth its weight in gold. The ability to trust the professionals entering your home is paramount, and the repeated positive customer experiences suggest that Mr. Maison Plumbing and Drain has built that trust within the community over its years of service.

Mr. Maison Plumbing and Drain

8500 Normandale Lake Blvd #350, Bloomington, MN 55437, USA