Mike Moore's Plumbing & Septic Introduce
Mike Moore's Plumbing & Septic, operating out of Cartersville, Georgia, is a service company that specializes in the critical intersection of professional plumbing and comprehensive septic system solutions. For homeowners and property managers in the Metro-Atlanta and Northwest Georgia regions, this dual expertise makes them a unique and valuable resource. Their service capabilities cover everything from minor plumbing annoyances like a leaking toilet or faucet repair to major infrastructure services like full septic system installation and 24-hour emergency plumbing.
The company is positioned as a total solutions provider, blending the services of a general plumber, a hot water system supplier, and a dedicated septic system service provider. This consolidation of services is particularly beneficial for properties in Bartow County and surrounding areas that rely on septic tanks, which require specialized knowledge for pumping, maintenance, and repair work. Mike Moore's Plumbing & Septic is committed to on-site services, ensuring their licensed and trained teams are dispatched to handle plumbing problems promptly and effectively. They offer the modern convenience of online estimates and accept credit cards for payment, simplifying the process for unexpected repairs.
Reviews reflect a mixed customer experience. On one hand, many customers praise the field service for septic work, highlighting technicians' thoroughness, work ethic, and willingness to go "above and beyond" during septic pumping and maintenance, providing advice and ensuring a clean work site. On the other hand, there are documented concerns regarding communication, billing transparency, and post-service follow-up on issues like overcharging or service effectiveness, particularly in emergency situations requiring multiple technician visits. Potential clients should use all available resources, including online estimates, and ensure a clear understanding of the scope and cost of the work before authorization.
Mike Moore's Plumbing & Septic is strategically located in Cartersville, Georgia, allowing them to efficiently serve customers across the region, including Bartow County and the surrounding areas in Northwest Georgia. Their physical presence at a local address provides a base for quick deployment, which is essential for their 24/7 emergency service offering.
The company’s primary contact location is:
- 160 Wansley Dr SE B, Cartersville, GA 30121, USA
Accessibility is highlighted by their commitment to emergency services, with 24 Hour Emergency Service and 24/7 Emergency Service Available, ensuring that critical plumbing or septic issues—from a burst pipe to a backed-up septic system—can be addressed outside of standard business hours. Customers can initiate service requests via a phone call or utilize their online platform for estimates.
As both a plumber and a septic system specialist, Mike Moore's Plumbing & Septic offers an expansive range of services that cover two distinct, yet interconnected, home utility systems.
Their combined plumbing and septic services include:
- Septic System Services: Comprehensive septic pumping and maintenance, septic tank pumping, and full septic system installation, ensuring all aspects of the septic plumbing system are covered.
- Emergency Plumbing: Round-the-clock 24/7 Emergency Service Available for critical issues like major clogs, overflows, and severe water leak problems.
- Water Heater and Hot Water Systems: Water heater installation, water heater repair, and specialized services for tankless hot water heaters. The company also acts as a hot water system supplier, including boilers and water heaters.
- Drain and Sewer Cleaning: Professional drain cleaning, general plumbing and drain cleaning service, sewer repair, and advanced methods like hydro excavation services for trenchless or complex underground work.
- Leak Detection and Repair: Plumbing leak detection, leak detection and repair for indoor and outdoor plumbing systems, including underground water leak identification and repair work.
- Fixture Installation and Repair: Installation and repair of essential fixtures such as faucet installation, faucet repair, toilet installation, toilet repair (including leaking toilet fixes), shower installation, and shower repair.
- Pipe and System Repair: Plumbing pipe repair, repair work for kitchen sink, bathroom sinks, and laundry room plumbing, as well as general plumbing installation and repair.
- Appliance and Fixture Support: Garbage disposal installation and garbage disposal repair.
- General Maintenance: Installation and maintenance for various components, including storage tank systems and general plumbing work.
The key features of Mike Moore's Plumbing & Septic emphasize their breadth of service and customer flexibility.
Notable highlights for Georgia users include:
- Dual Plumbing & Septic Expertise: The significant advantage of combining a full-service plumber with dedicated septic system maintenance and installation services, which is rare and highly beneficial for septic-reliant homes.
- 24/7 Emergency Availability: Providing constant access to repair services for urgent plumbing and septic issues, minimizing damage and inconvenience for homeowners.
- Thorough Septic Service: Customers frequently praise the septic service technicians for their professional work ethic, thorough pumping, and going 'above and beyond' for tasks like removing broken tank lids and cleaning up the work area.
- Water Heater Options: Expertise in modern hot water systems, specifically including the installation and maintenance of tankless hot water heaters, a popular energy-efficient choice for Georgia homeowners.
- Flexible Service Options: Offering online estimates and on-site services, catering to modern customer preferences for initial cost assessment.
- Payment Convenience: Accepting credit cards, which is especially helpful when dealing with unexpected emergency plumbing or septic expenses.
- Advanced Techniques: Utilizing methods like hydro excavation services, indicating they are equipped for complex, non-destructive digging and underground utility work.
For scheduling a routine septic pumping, receiving an online estimate, or requesting 24-hour emergency service in the Cartersville area, customers can use the following details:
- Address: 160 Wansley Dr SE B, Cartersville, GA 30121, USA
- Phone: (404) 414-7156
- Mobile Phone: +1 404-414-7156
Customers are encouraged to call the provided phone number for immediate and emergency requests, given the critical nature of both plumbing and septic failures.
Mike Moore's Plumbing & Septic is particularly worth choosing for Georgia residents who rely on a septic system. The company’s integrated service model is a powerful advantage, ensuring that whether a sewage backup is caused by a plumbing blockage or a full septic tank, one company has the expertise and equipment—from drain cleaning tools to a septic pump truck—to diagnose and resolve the entire problem. Customers consistently rate their septic pumping and maintenance work highly, citing technicians who are thorough, professional, and provide valuable advice to prevent future issues.
For consumers in Cartersville and the wider service area, the availability of 24/7 Emergency Service, combined with expertise in both traditional and tankless water heaters, makes them a viable one-stop solution for major home systems. While some customer reviews raise flags about follow-through on communication for complex billing or multi-step repairs, those seeking reliable, high-quality, on-site septic service and a broad range of general plumbing and hot water system capabilities will find Mike Moore's Plumbing & Septic to be a highly functional and experienced option in Northwest Georgia. When engaging their services, ensuring clear documentation of all agreed-upon work and costs is advisable to maximize a positive outcome.
Mike Moore's Plumbing & Septic Services
Plumber
- Drain cleaning
- Faucet installation
- Faucet repair
- Garbage disposal installation
- Garbage disposal repair
- Outdoor plumbing system repair
- Plumbing leak detection
- Plumbing pipe repair
- Sewer repair
- Shower installation
- Shower repair
- Toilet installation
- Toilet repair
- Water heater installation
- Water heater repair
- 24 Hour Emergency Service
- 24/7 Emergency Service Available
- Bathroom Sinks
- Boilers And Water Heaters
- Emergency Plumbing
- Emergency Service Available
- Hydro Excavation Services
- Installation And Maintenance
- Kitchen Sink
- Laundry Room
- Leak Detection And Repair
- Leaking Toilet
- Plumbing And Drain Cleaning
- Plumbing And Drain Cleaning Service
- Plumbing Contractors
- Plumbing Installation And Repair
- Plumbing Problem
- Plumbing Work
- Repair Work
- Septic Plumbing
- Septic Pumping And Maintenance
- Septic System
- Septic Tank Pumping
- Storage Tank
- Tankless Hot Water Heaters
- Underground Water Leak
- Water Leak
Septic System Service
- Septic system installation
Mike Moore's Plumbing & Septic Details
Service options
- Online estimates
- Onsite services
Offerings
- Repair services
Payments
- Credit cards
- Credit cards
Mike Moore's Plumbing & Septic Photos










Mike Moore's Plumbing & Septic Location
Mike Moore's Plumbing & Septic
160 Wansley Dr SE B, Cartersville, GA 30121, USA
Mike Moore's Plumbing & Septic Reviews
workprices
★ 5★ 4★ 3★ 2★ 1Very punctual came out to our home to pump a septic tank did a very thorough job went above and beyond to get a broken lid out of out tank. Cleaned up the yard and talked to us about some options to prevent this from happening in the future. I would recommend him to anyone. This is the third time we have used this company from some rental properties and for our personal home. Very down to earth reg guy. With a great work ethic that is hard to find now days.
January 18 · Darren MillerUPDATE: Within hours of posting this review, I amazingly received an email response from Mike Moore (who had ignored my emails for over a month prior). He told me he was "too busy" with other customers to respond to a single one of my five email attempts over four weeks. But he would call me first thing the following Monday morning to discuss my situation. Glad I didn't hold my breath. Did I get a call? Nope. BUYER BEWARE: If you're looking for a plumber with even the slightest idea of what customer service is, keep looking. Mr. Moore seemed to have time to respond to this review as well but not the call he promised. His offer to apply any kind of credit for a tank replacement will go unused. I would rather pay more money than work again with a company that has treated me so poorly and blatantly tells their customers that they don't have time to focus on their issue. I was always polite with Mr. Moore, who comes across in his response as if I was trying to deceive him or was obstinant. I asked him to consider our circumstance and then never heard back from him... until this Google response. In short: FIND ANOTHER PLUMBER.Summary: Overcharged for service. Technician misled us. Technician was prepared to come back out and charge us an additional service fee for a problem he knew he couldn't fix. Mike Moore assured me saying "I am certain we will come to a positive resolution" in his response to my initial feedback via email and has since ignored my FIVE emails in the last 30 days requesting an update. Buyer beware.Details: On Saturday, January 2, I contacted Mike Moore's Plumbing after our toilets had started backing up into our bathtub. On the morning of Sunday, January 3, we had a technician (he said his name was Mike, and the invoice says Lang) come to our home. While Mike was here, he said he cleaned out an obstruction. When he left, he left us with the impression that the repair would remedy our problem. We paid $325 for this service. After he left, we had the same backup happening again and coming out of our bathtub.I called back to the main line, and the person who answered said that Mike could come back out but was on a call. We waited about 5 hours (without water), and Mike texted me to let me know he was on his way. I asked if this was a problem he could fix if he came back, and he said "No," that we needed a septic pump truck. So... why was he going to come back out??? To charge us again to not be able to fix anything apparently. I told Mike not to come to avoid an additional charge. I called back to the main line, and the person who answered said that Mike had never told him we had a septic issue and that he'd reach out to Justin to come out the next day.Justin came the next morning with the truck and did a 1,000-gallon tank pump with an up-charge for root removal. We paid $500 for this service. In total, we paid $825.On Saturday, January 6, I contacted Mike Moore directly via email to express how I felt that we had been overcharged for the initial service that made no progress in our problem and that we'd narrowly avoided another service charge. He responded via email on January 7 that he appreciated me letting him know and would consult with his technicians. He assured me that we would come to a "positive resolution" and his goal was to make sure that I felt we'd received a good value for the service provided. Then he would write me back to let me know the next steps.That was one month ago. I've emailed back FIVE times in that time and have gotten nothing but silence. So apparently their business structure is set up to overcharge people and then provide zero customer service. Buyer beware. I will be taking my business elsewhere moving forward and will not recommend this company to anyone.
February 22 · Melanie LambertCalled them after hours and talked to the owner. He seemed very caring and considerate. My main sewer line was clogged and he sent someone one fairly quick and gave me a good estimate over the phone. The plumber came out and had the clogged removed in no time, he was very professional, clean and did not waste any time. He also gave me some advise on how to fix some other problems. Pricing was very fair. I would recommend these guys over anyone or company. Keep up the good work!
May 15 · Chris NottinghamUPDATE BELOW:I had a clog in my main line going into the septic tank. This made the toilets unable to flush. The technician sat on a bucket and ran a snake into the septic tank . In total he was there less than 30 minutes. I was charged 584 dollars. 584 dollars to snake a drain......for less than 30 minutes. The tech was nice enough, but this is the definition of price gouging. No materials were used. The technician didn't break a sweat. There was nothing to trouble shoot or figure out. PRICE GOUGING is the nicest way I can describe what happened. I would have been better off purchasing the snake they used and doing it myself. UPDATE BELOWUPDATE: I contacted the owner Mike Moore at 10 pm on Friday because the issue had proven itself unresolved. He was extremely helpful and apologized for the mistakes of the technician. He also informed me that the technician had overcharged me and their prices are much lower than what I was charged.He came out personally on that Saturday morning and fixed the issue. He displayed knowledge and experience in the field as well as great customer service. Mike is a nice and down to earth guy. I am sure I will use Mike Moore plumbing for any plumbing or septic issues in the future.
May 22 · Tyler DavidsonMike’s employee, Kevin, is the best! He has repaired a broken well pump in the past and recently repaired a water heater and a leaking toilet. He is always on time, friendly, and very knowledgeable. He always explains the cause of the issue, what he did, and offers suggestions for any preventative measures. Once again, Kevin saved the day.
January 30 · Jonathan
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