Lockett Otis Septic Tank Cleaning

- 29472 AL-17, Reform, AL 35481

For homeowners and businesses in Reform, Alabama, and the surrounding areas, having access to a reliable local professional for general repair and plumbing needs is essential. Lockett Otis operates as a key service provider in this region. While the business name, Lockett Otis Septic Tank Cleaning, suggests a specialization in septic services, the most pertinent public feedback indicates a crucial change in their service offerings: they reportedly no longer handle septic system work. This means that Alabama residents seeking help from this company should focus their inquiries on general plumbing and repair services, which are still listed as their core functions.

The tone of available customer feedback is generally positive regarding the quality of the work completed. One reviewer specifically noted "Great work" and highlighted an impressive commitment to customer satisfaction, stating the professional even "made sure days later that there were no further problems." This dedication to follow-up and ensuring the longevity of their repair services is a significant factor that promotes trust and reliability in a local Alabama service provider. Their shift in specialization suggests a focused effort on general plumbing, pipework, fixture repair, and other essential home repair services, making them a go-to choice for common household issues.

Lockett Otis is strategically located to serve the Reform, Alabama, community, and the wider Pickens County area. Their physical address places them directly on a key transportation route, offering convenient access for service dispatch throughout the region. The address is 29472 AL-17, Reform, AL 35481, USA.

Situated right on Alabama State Route 17, the location is highly accessible, allowing the service team to quickly reach customers in Reform, Carrollton, and other nearby towns along the route. For residents in this part of Alabama, choosing a plumber located on a main highway can often translate to faster response times, especially when dealing with urgent plumbing problems.

Customers can easily reach Lockett Otis using both a standard phone line and a mobile contact. The primary phone number is (205) 367-8895, and the mobile contact is +1 205-367-8895. Having both options ensures that the company is reachable, which is a vital component of any dependable repair service, particularly in rural or less densely populated Alabama counties where immediate communication can be challenging.

Based on the information classifying them as a "Plumber" and stating their primary offering as "Repair services," Lockett Otis is focused on addressing a range of general plumbing and fixture issues. While the specific details are brief, a local plumber’s repair services typically encompass all aspects of residential and potentially light commercial plumbing.

Their expected scope of work, consistent with the "Plumber" and "Repair services" tags, includes:

• General Plumbing Repair: Fixing common household leaks, burst pipes, leaky faucets, and running toilets. This covers emergency and non-emergency pipe and fixture repairs.
• Fixture Installation and Replacement: Services for installing new sinks, toilets, tubs, showers, and other plumbing fixtures during remodels or as replacements for outdated or broken units.
• Drain Cleaning and Unclogging: Addressing slow or blocked drains in sinks, tubs, and main sewer lines.
• Water Heater Diagnostics and Repair: Troubleshooting and fixing issues with both traditional tank and tankless water heaters.
• Water Line Service: Repair and maintenance of residential water supply lines to ensure proper water pressure and flow.
• Post-Repair Follow-up: Although not a standard service, the documented commitment to following up "days later that there were no further problems" suggests an elevated level of customer service and dedication to ensuring the repair holds long-term.
• Septic System Work (Exclusion): It is crucial for customers to note that, based on public feedback, they should inquire elsewhere for septic tank pumping or major system repairs, as the company has reportedly shifted its focus away from these services.

The defining features of Lockett Otis Plumber revolve around their localized service, their reported commitment to high-quality work, and their exemplary follow-up protocol.

• Strong Local Focus in Reform, AL: Their primary location on a main route in Reform ensures they are readily available to serve the local community and nearby towns effectively.
• Commitment to Quality Work: The public feedback praising the "Great work" suggests a high standard of craftsmanship in their general plumbing repairs.
• Exceptional Post-Service Follow-up: The practice of checking in with the customer "days later" to confirm no further problems exist is a standout feature that demonstrates genuine care for the repair's longevity and customer peace of mind, a rare commitment in the service industry.
• General Repair Versatility: Operating solely as a "Plumber" focused on "Repair services" suggests their expertise is concentrated on diagnosing and fixing existing problems efficiently, which is highly valuable for unexpected household issues.
• Clear Service Scope Limitation: While initially confusing due to the name, the confirmed shift away from septic work provides clarity, allowing customers to approach them specifically for general plumbing needs without confusion.

Alabama residents requiring general plumbing and repair services from Lockett Otis in the Reform area can use the following details:

Address: 29472 AL-17, Reform, AL 35481, USA
Phone: (205) 367-8895
Mobile Phone: +1 205-367-8895

Given their commitment to post-service follow-up, customers can be confident that these numbers will remain active for any necessary contact regarding their completed repair.

For residents in Reform and the surrounding Alabama region, what is truly worth choosing about Lockett Otis is their documented commitment to quality and proactive customer assurance. In the service industry, it is uncommon to find a professional who personally follows up days after a job is complete to ensure "there were no further problems." This practice elevates them beyond a standard repair service to a trusted local partner. For an Alabama homeowner, this level of follow-up significantly reduces the stress and risk associated with plumbing repairs.

While the name can be misleading, their current focus on general "Plumber" and "Repair services" means they are specialists in solving immediate household plumbing crises and issues. Choosing Lockett Otis means prioritizing the long-term reliability of the repair over the short-term fix. They offer the confidence that comes from working with a local professional who is invested in the well-being of the community and the lasting success of their work, making them a reliable choice for common plumbing needs across Pickens County.

Lockett Otis Septic Tank Cleaning

29472 AL-17, Reform, AL 35481, USA