Benjamin Franklin Plumbing Introduce
For homeowners and businesses in Hilliard, Ohio, and the wider Greater Columbus region, maintaining a functional and reliable plumbing system is essential for comfort and property protection. Benjamin Franklin Plumbing is a dedicated local plumber serving the community, providing an extensive array of professional plumbing solutions. Operating out of the Columbus area, this company is known for its wide-ranging service capabilities, addressing everything from common drain clogs to complex sewer line replacements and comprehensive water quality improvements.
Recognized as part of a trusted national brand, the Hilliard area operation aims to combine the personalized care of a local Ohio business with the resources and consistent standards of a larger service provider. When you need a professional to handle a plumbing issue, whether it is an unexpected emergency or a planned upgrade, Benjamin Franklin Plumbing provides repair services and installations designed to restore the functionality of your home or commercial property's water and waste systems quickly and efficiently.
The challenges faced by Ohio homeowners—such as frozen pipes in the winter, sump pump failures during heavy spring rains, and the daily maintenance of water quality systems—require specialized expertise. The team is equipped to tackle these regional and seasonal issues, offering expert diagnostics and effective, long-lasting solutions for the local community. They strive to be a dependable resource for comprehensive plumbing maintenance and repair.
The company is committed to not only fixing immediate problems but also helping customers understand the condition of their plumbing to prevent future crises. This preventative approach is valuable, especially in older Ohio homes where piping and water heaters may be nearing the end of their service life.
The scope of services extends well beyond simple repairs. They offer full-system evaluations and installations for major appliances and infrastructure, including water heaters, boilers, and entire home water treatment and purification systems. This all-encompassing service model means customers in the Hilliard and Columbus area can rely on a single, experienced provider for virtually all of their plumbing needs, ensuring consistency and quality across all types of projects.
Benjamin Franklin Plumbing of Columbus proudly serves the Hilliard area and the surrounding communities, including Dublin, Grove City, and Reynoldsburg, cementing its presence across the Greater Columbus region in Central Ohio. This wide service area ensures that professional help is accessible to a large number of homeowners and businesses throughout the metropolitan area. The physical address for the Hilliard service is located in the heart of the community:
- Address: Hilliard, OH 43026, USA
- For service inquiries, customers can call the local contact number: (614) 850-8053.
- The mobile contact number is: +1 614-850-8053.
Benjamin Franklin Plumbing provides an exhaustive list of plumbing services for both residential and commercial clients. Their offerings cover installation, repair, and maintenance for nearly every component of a home's plumbing and water management systems.
The primary service types offered include:
- Faucet installation and Faucet repair
- Plumbing leak detection and Plumbing pipe repair
- Water heater installation, Water Heater Replacement Or Upgrades, and maintenance of Conventional Water Heaters
- Any Type Of Sewer Line Work, including Sewer Blockages and Drain Line Replacement
- Drain Clearing, Drain Inspection, and Drain Unclogging, as well as Commercial Drain Cleaning
- Emergency Plumbing Services, including help with Frozen Pipes
- Piping & Repiping, Piping Replacement, and Relocating Plumbing
- Installation and repair for all major fixtures: Toilets, Sinks, Bathtubs, Showers, and Whirlpool Tubs
- Appliances and systems: Garbage Disposals, Sump Pumps, Gas Lines, and Boilers
- Advanced water management: Water Lines, Water Pumps, Water Softeners, Water Purification Systems, and Water Treatment services
- New Plumbing Installations and Outdoor Plumbing Services
- Repairs on foundation plumbing, commonly referred to as Slabs
The company distinguishes itself through several key commitments and service features designed to offer peace of mind to its customers in Ohio.
- The Punctual Plumber® Guarantee: A cornerstone of their commitment to customer service, this guarantee promises that if a plumber is late to a scheduled appointment, the customer will be compensated $5 for every minute of the delay, up to a maximum of $300. This focus on prompt service is particularly valued by busy Ohio families and homeowners.
- Comprehensive Repair Services: They specialize in both repair services and new installations, ensuring full-cycle support for your plumbing infrastructure.
- 100% Satisfaction Guarantee: The company stands behind the quality of its work, offering a guarantee to ensure the customer is completely satisfied with the service provided.
- Straightforward Pricing: Customers are typically provided with a clear, upfront price for the entire job before any work begins, eliminating surprises and allowing for informed decisions regarding service options.
- Flexible Payment Options: In addition to accepting major Credit cards, the company often offers flexible financing options to help manage the cost of unexpected or large-scale plumbing repairs and installations. This flexibility helps ensure that critical home repairs are not delayed due to financial constraints.
- Full-Service Technicians: Plumbers are equipped with well-stocked service vehicles to complete most repairs, often up to 90% of jobs, in a single visit, saving the customer time and the inconvenience of multiple appointments.
- Licensed and Trained Professionals: Technicians undergo continuous training, and the company maintains a strict code of ethics, including processes like background checks and drug testing for all employees.
To schedule a service appointment or for emergency plumbing needs in Hilliard and the Greater Columbus area, you can use the following contact details:
- Address: Hilliard, OH 43026, USA
- Phone: (614) 850-8053
- Mobile Phone: +1 614-850-8053
Choosing Benjamin Franklin Plumbing for your Hilliard, OH plumbing needs means opting for a company that prioritizes accountability and a broad range of technical expertise. The core promise of being "The Punctual Plumber" reflects a fundamental respect for the customer's time, which is a rare commodity in today's fast-paced world. For Ohio residents dealing with the stress of a plumbing emergency, knowing that the service provider values promptness and offers compensation for delays provides a significant level of assurance and relief.
Furthermore, the comprehensive nature of their service list, which spans from minor leak repairs to major sewer line work and specialized water purification systems, means they are a one-stop solution for maintaining the entire plumbing infrastructure of a home. This is particularly advantageous when dealing with interconnected systems like boilers and water heaters, where a holistic understanding of the home's water dynamics is crucial for proper maintenance and repair. Their commitment to offering upfront, straightforward pricing and accepting various payment methods, including credit cards and financing, makes managing unexpected repair costs simpler for local families. In an industry where trust and reliability are paramount, Benjamin Franklin Plumbing strives to back its services with tangible guarantees of quality and timeliness.
Benjamin Franklin Plumbing Services
Plumber
- Faucet installation
- Faucet repair
- Plumbing leak detection
- Plumbing pipe repair
- Water heater installation
- Any Type Of Sewer Line Work
- Bathtubs
- Boilers
- Commercial Drain Cleaning
- Commercial Plumbing Services
- Conventional Water Heaters
- Drain Clearing
- Drain Inspection
- Drain Line Replacement
- Drain Unclogging
- Emergency Plumbing Services
- Faucets
- Frozen Pipes
- Garbage Disposals
- Gas Lines
- Leak Detection
- New Plumbing Installations
- Outdoor Plumbing Services
- Piping & Repiping
- Piping Replacement
- Plumbing Repairs
- Relocating Plumbing
- Sewer Blockages
- Showers
- Sinks
- Slabs
- Sump Pumps
- Toilets
- Water Heater Replacement Or Upgrades
- Water Lines
- Water Pumps
- Water Purification Systems
- Water Softeners
- Water Treatment
- Whirlpool Tubs
Benjamin Franklin Plumbing Details
Offerings
- Repair services
Payments
- Credit cards
Benjamin Franklin Plumbing Photos


Benjamin Franklin Plumbing Location
Benjamin Franklin Plumbing Reviews
Don't mistake them for a local shop, this is a well oiled machine.They are never late - never late to seize an opportunity to trick people into unnecessary repairs.Late Friday had a water pressure drop, water heater making noises.Dispatch told me emergency service will cost an extra $99, said fine.Tech showed up promptly. Started by looking at water heater. it's 18 years old, needs replacement.We asked if water heater problem could really cause pressure issues with both hot and cold waterTech told us yes.We asked if it's possible the pressure issue was due to city linesTech told us no, if there was problem city would contact us.We told him about toilet not flushing.Tech was surprised (obv. did not check this). Gave us estimate for $2500 (after 15% discount for signing up for annual service).While he was drawing up the estimate options, a fire truck rolled up (but we were not paying enough attention to it, obviously stressed by the aggressive salesmanship).Schedule repair and provide 20% deposit.Of course, next morning find large puddle by the hydrant near our house and sign from city (picture).Ok, think maybe the tech was negligent, but surely when we contact the company we can sort this out?Lol. called Monday to cancel plumbing appointment. Agent told me he canceled the heater replacement, but would need to submit request to billing for reimbursing deposit. Billing should call me today (does not answer any questions about when).Billing does not call, it's been a while.Call again, talk to agent. Agent says that billing will absolutely call me by end of day. Hang up and realize that it is 3:40 PM and that no-one is calling me today.Call again, talk to agent (it's always a new agent, the sales team must be huge! no wonder their estimate was at the very top of the range listed online). Explain that it is late in the day, and ask to speak to a manager. Puts me on hold. Comes back and tells me no managers are available. Tells me to call back tomorrow morning.Realize that it is rude for business to tell customer to do something for them. when, in a sane business transaction, business should be helping the customer.Call again. Tell agent that I am looking to resolve an issue with the fraudulent diagnosis I received last Friday. Agent tells me that she understands and to hold on, puts me on hold. And then proceeds to hang up after ten minutes.Call again. I just want to know the name of the manager, never mind talking to one. I don't know why. I am finally forced to realize that the tech was not a fluke. The whole business is like this. Tell them that I've been trying to talk to a manager. Ask them the name of their manager so that I know who is ignoring my concerns. They tell me that their script does not allow them to connect me to a manager.Trying to do business with this company is an enormous waste of time, at the least.The end: remember that I used my credit card to pay the deposit.Dispute the charge. Thank you, faceless megacorp I've been banking with for all my working life, I knew you would come in handy someday!Bonus:picked up my car from local repair shop later that daythey didn't charge for repair, since it turned out it was under warrantyask them, do they know any local plumbersnohow do you take care of things like water heaters?(they smile)we just do it ourselves, maybe not too well but it worksI bless them, these people of the land, and go on my way. Count your blessings!
February 03 · Sergei SolonenkoI have BJ for past work done and they were great. This I called to get an estimate for a future project and w/o realizing it was an A.I. assistant until the end when it kept stating they do not work on my type of house when in the past they had no problem with it.
June 28 · John LeeBest thing I ever did !!! Super nice, super quick !!! Replaced my water heater and didn't charge me for any nonsense. 460 $$ for replacing my water heater I highly recommend this company. Please use them if you need decent work and a good straight forward price. :) will definitely be remembering them next time anything goes wrong.
June 04 · Katelyn GageI was calling around, and had a few people not call back. One wanted to have an appointment made. Another wanted me to go through a contractor. These guys told me the exact price they would charge, and when they could be there. They showed up on time. They did exactly what they said they would do. They charged me exactly what they said they would charge. And they didn't even mess up my carpet removing the old water heater. I could not ask for anything better.
June 23 · Andrew Ekleberry (Andy†Christian)Very professional and punctual! Their team does not work on commission like Roto Rooter, so they did not try to up-sell me on any plumbing services. In fact, they came up with solutions for the installation of my dog wash tub and gas fireplace logs (they are licensed to work on gas lines) that saved me money.
June 24 · Megan Zarlino
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