Jim & Sons Plumbing & Rooter Introduce
For California residents in the Inland Empire, particularly in Riverside and San Bernardino Counties, finding a reliable and honest plumbing contractor is essential for maintaining the integrity of their homes and businesses. Since 1983, one name has consistently stood out for its commitment to quality work and family values: Jim & Sons Plumbing & Rooter. Founded by James William Costilow Sr., this local, family-owned and operated company has built a decades-long reputation on a foundation of honesty, reliability, and unparalleled professionalism. Now serving the local community for over 40 years, Jim & Sons Plumbing & Rooter has evolved with the times, utilizing the latest plumbing technologies while maintaining a friendly, customer-first approach that defines true local service.
Plumbing issues, whether a minor dripping faucet or a major sewer line failure, are more than just an inconvenience—they can lead to significant water damage, mold growth, and costly repairs if not addressed promptly and correctly. In a place like Southern California, where the climate can place unique stresses on plumbing systems, having a trusted expert on speed dial is not a luxury, but a necessity. Jim & Sons Plumbing & Rooter is dedicated to being that indispensable partner for both residential and commercial property owners, handling everything from routine maintenance to complex, large-scale installations with expertise and care.
The company specializes in a full spectrum of plumbing and rooter solutions, ensuring that whether your property is a historic Riverside home or a multi-unit commercial building, your plumbing system operates flawlessly. Their team of licensed plumbing technicians is equipped with the professional knowledge and advanced tools necessary to diagnose and resolve virtually any plumbing challenge. They are committed to transparent pricing, providing a clear, straightforward flat rate and a detailed explanation of the project scope before any work begins. This ensures that customers are always in charge of their plumbing services and fully confident in the proposed solution and cost.
A properly functioning plumbing system is critical for health, hygiene, and overall property maintenance. Without stable plumbing, homes and businesses face risks of dangerous gas leaks, unsanitary waste buildup, and the destruction caused by water leaks. Jim & Sons Plumbing & Rooter recognizes the crucial importance of a reliable system, which is why their mission focuses on providing fast, efficient service and quality workmanship on every single job. This long-standing commitment to excellence and a genuine care for the local community is why they continue to be a top-rated choice for plumbing and rooter services across the Inland Empire.
Jim & Sons Plumbing & Rooter is centrally located, making their comprehensive services accessible to a wide area within the Inland Empire. The company's headquarters, which serves as a hub for its operations, is situated in the city of Riverside, California. This strategic location allows the team to respond quickly to service calls, whether they are in Riverside, Corona, Rancho Cucamonga, or other parts of Riverside and San Bernardino Counties. Accessibility and prompt response are hallmarks of their service, especially crucial for addressing emergency plumbing situations that can occur at any time.
The physical location for correspondence and operation is:
9345 Narnia Dr, Riverside, CA 92503, USA
This local presence means that when you call, you are connecting with a company that understands the specific infrastructure, codes, and common plumbing issues inherent to Southern California properties, from older constructions to modern developments. This local expertise is invaluable for accurate diagnosis and long-lasting repairs.
Jim & Sons Plumbing & Rooter offers an extensive range of residential and commercial plumbing solutions, covering general repair, new installations, and specialized rooter work. They are prepared to handle emergency plumbing needs and routine maintenance alike, ensuring your water and sewer lines are in optimal condition. The following is a detailed list of core services provided:
- Plumbing Repairs, Replacements, and Installations
- Drain Cleaning and Rooter Services, including $99 drain unclogging specials (for easy-access cleanouts)
- Hydro Jetting for deep cleaning and clearing severely clogged sewer lines
- Sewer Line Repair and Replacement
- Advanced Trenchless Sewer Repair (Pipe Bursting and Cured-In-Place Pipe Lining / CIPP) to renew sewer lines without extensive excavation, preserving landscaping and driveways
- Leak Detection & Repair, including complex slab leak detection
- Pipe Repair & Complete Repiping services
- Water Heater Services, including repair and replacement of conventional and tankless water heaters
- Gas Leak Detection and Natural Gas Line repair and installation
- Shower Valve Repair and replacement
- Garbage Disposal repair and replacement
- Backflow Testing
- Commercial Plumbing Services for multi-unit buildings and businesses
- Emergency Plumbing Services to address urgent issues promptly
The company’s commitment to providing excellent service is reinforced by several distinctive features that set them apart in the competitive Southern California market. These operational standards and customer-focused policies reflect their decades-long dedication to the Inland Empire community. The following are key highlights of what customers can expect:
- Family-Owned & Operated: The company was founded in 1983 by James William Costilow Sr. and remains a local family business, ensuring strong values and accountability.
- Decades of Experience: With over 40 years of serving Riverside and San Bernardino Counties, they possess deep local expertise.
- Licensed and Insured: All work is performed by licensed and insured technicians, providing peace of mind and professional reliability. License #1045626 is often cited.
- Transparent & Flat Rate Pricing: Customers receive an upfront, budget-friendly flat rate for all services, with a full explanation of costs before work begins.
- Commitment to Honesty: As evidenced by customer reviews, the team, including technicians like Aaron and Danny, prioritizes honesty, even recommending a simple reset for a garbage disposal instead of a more costly replacement.
- Same-Day Service: They strive to offer same-day appointments for urgent needs, minimizing downtime and potential property damage.
- Trenchless Sewer Repair Experts: Offering modern, eco-friendly, and non-invasive methods like pipe lining and pipe bursting to fix sewer lines without tearing up the yard.
- Free Estimates: Free estimates are offered, often for complete system replacements.
- Availability for Emergencies: Professional plumbing technicians are available for emergency service.
- Bilingual Service: The company proudly states, "Hablamos Español," ensuring service accessibility for Spanish-speaking residents.
- 5-Star Rated Service: They consistently receive top ratings for their quality workmanship and customer satisfaction.
When a plumbing emergency strikes or a new installation is needed, direct and immediate contact with a professional is paramount. Jim & Sons Plumbing & Rooter maintains clear lines of communication. You can reach their team directly at their dedicated local phone number:
Phone: (951) 248-9134
For those who prefer to visit or send mail, the company’s main address is:
9345 Narnia Dr, Riverside, CA 92503, USA
The commitment to answering the phone with a real person, as highlighted by satisfied customers, is a small but powerful example of their dedication to responsive customer service, especially during an unexpected holiday emergency like Labor Day.
In a region as populous and dynamic as the Inland Empire, choosing the right plumber is a decision that impacts the safety and value of your property. Jim & Sons Plumbing & Rooter offers a compelling value proposition that goes beyond just fixing a leak. The wealth of experience, dating back to 1983, means they have tackled every conceivable plumbing issue specific to the local area, from tree root intrusion common in older neighborhoods to modern fixture installation in new developments. Their deep knowledge base ensures that the solution provided is not a temporary fix, but a long-term, reliable repair.
Honesty is a frequent theme mentioned by grateful customers. The account of technician Aaron demonstrating that a garbage disposal only needed a simple reset—thereby saving the customer the cost of a replacement—perfectly illustrates the company's core value of integrity. This practice of transparent communication and ethical service builds customer loyalty for life. Likewise, the quick and efficient response of technician Danny during a holiday weekend emergency, installing a modern shut-off valve with great workmanship, speaks to their dedication to prompt and affordable emergency care when residents need it most.
Furthermore, their investment in modern techniques like Hydro Jetting and trenchless sewer repair demonstrates a commitment to providing the most effective, least disruptive solutions available. By minimizing excavation, they save homeowners time, money, and protect their valuable landscaping. This combination of traditional family values, decades of experience, advanced technology, and unwavering transparent pricing makes Jim & Sons Plumbing & Rooter a trusted expert and the premier choice for all residential and commercial plumbing and rooter needs across the Inland Empire.
Jim & Sons Plumbing & Rooter Photos










Jim & Sons Plumbing & Rooter Location
Jim & Sons Plumbing & Rooter
9345 Narnia Dr, Riverside, CA 92503, USA
Jim & Sons Plumbing & Rooter Reviews
First, gotta say that Danny is the man! I had a scheduled delivery for a refrigerator on Labor Day. When pulling my old fridge out, I found the water line hooked up to an old saddle valve. The moment I started to shut it off, it began to leak.So, I needed some help and called a few plumbers but only got automated operators. I hate not talking to a real person. I finally called Jim and Sons, and a person picked up! I explained the situation, and they had someone, Danny, come out within 30 minutes, before my new fridge would even be delivered. Danny was super nice and helpful. He explained what he would do and provided a reasonable quote. I agreed, and it was replaced with a modern valve in about 20-30 mins time. Great workmanship on Labor Day. I'm happy with the work and will 100% call them again. They will be my go-to plumber.
September 03 · Jessie SanchezI've used Jim & Sons Plumbing a couple of times and they have been awesome. Had Aaron come out today to fix my garbage disposal, and he was super honest about the problem. I thought it had to be replaced, but he showed me that it just needed to be reset. Saved me some money and made me a customer for life. If you're looking for an honest and knowledgeable plumbing company, then look no further.
October 11 · Mike CazaresAbsolutely recommend. Stephen is awesome, highly knowledgeable, punctual and honest. Solid, solid company. We got a very high quote to fix our main water line at our restaurant and called Jim and Sons plumbing to get a second opinion. Stephen came through on short notice, and provided a free quote. It ended up the other company was trying to cheat us out $16,000! Can’t trust anyone these days…unfortunate how people conduct business. I’m glad I called Jim and Sons. They have a customer for life now! Hit them up with any of your plumbing needs, commercial or residential!!
October 05 · Brian LStephen saved me a lot of money by determining that my slab leak was from an old under ground sprinkler line that was buried and no longer being used. We found the line and cut it from the main line and problem solved. I did not have to cut through the slab thus saving me lots of money. I recommend Jim & Son’s Plumbing.
September 15 · Jon ChangkachithStephen and the team did an amazing job. They were honest and informational, letting me know that albeit a little more expensive, the hydro cleaning option was a better option since we kept having repeat issues with our drain lines backing up. They were ready with the right equipment the very next day, punctual and prepared. They were very personable and professional while working and quickly resolved our issues, and kept everything neat and cleaned up amazingly well afterwards. I highly recommend this company and will definitely use them for all plumbing services in the future.
September 25 · Disade
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