Jeff's Plumbing & Repair Inc

- 2181 US-421, Boone, NC 28607

For decades, Jeff's Plumbing & Repair Inc has been a cornerstone for a vast range of plumbing needs in the High Country of North Carolina. Based in Boone, this company has positioned itself as a comprehensive service provider, tackling everything from routine residential repairs to complex commercial and industrial plumbing installations. Since starting in 1987 with a single truck, the family-owned company, led by President Jeffrey C. Voss, has grown to multiple crews, aiming to provide knowledgeable, professional, and cost-efficient plumbing services to the residents of Boone, Blowing Rock, and the surrounding areas. Their mission is clearly defined: to deliver consistent, professional plumbing services, foster courtesy from all employees, and build long-term customer and community relations.

The firm holds multiple licenses within the plumbing industry, demonstrating a broad technical qualification to handle various project complexities, including being an NC Licensed Plumbing Contractor and an NC Licensed Plumbing Utilities Contractor. Their service scope is extensive, covering all three major sectors: residential, commercial, and industrial, which makes them one of the most versatile plumbing contractors in the region. They emphasize that their employees are subject to background screenings and drug testing, a crucial step for ensuring customer safety and peace of mind when technicians are working inside North Carolina homes and businesses.

However, the available public feedback points to significant issues related to customer service, which directly contradict the company's stated mission of "fostering professionalism and courtesy" and "building long-term customer relations." One customer, attempting to schedule a repair for a noisy tankless hot water system, reported an inability to secure a service call despite calling daily for a week. The consistent response of being "out on jobs" and promising a callback that never materialized led the customer to conclude their business "isn't needed after all," highlighting a frustrating lack of responsiveness that seems to be a "common theme" for the business.

A second, more severe review raises serious concerns regarding business practices and pricing. This customer warned others in the Boone and Blowing Rock area to "Absolutely NEVER consider using this company," alleging that a technician was "dishonest" and "totally took advantage of me on a 15min. service call to the tune of $438.00!!!!" This review suggests a major disparity between the high-level technical offerings of the company and the quality, honesty, and transparency of their customer interactions and pricing structure for smaller, quick-fix jobs. Potential clients must weigh the company's extensive service list and decades of experience against these serious customer service and pricing complaints before engaging their services.

Location and Accessibility in Boone, NC

Jeff's Plumbing & Repair Inc is conveniently located in Boone, North Carolina, providing them with an ideal base to service Watauga County and the entire High Country region, including Blowing Rock.

• Physical Address: 2181 US-421, Boone, NC 28607, USA

Their location on US-421, a major route in the area, offers excellent accessibility for deploying their multiple crews to various residential, commercial, and construction sites throughout the region. They specifically list their service areas as Boone and Blowing Rock, along with the broader High Country, indicating a dedicated local focus.

Services Offered: Comprehensive Plumbing Solutions

Jeff's Plumbing & Repair Inc offers one of the most exhaustive lists of plumbing and related services available in the High Country, covering installation, maintenance, and repair across all sectors.

• Water Heater Expertise: Full services for both traditional Water Heater Repair and Replacement and advanced Tankless Water Heaters, including installation and service.
• Drain and Sewer Line Work: Advanced services like Drain Cleaning, Jetter Services, Drain Line Installation, and Sewer Line Installation & Replacement.
• Fixture Repair and Installation: Comprehensive care for Faucet Repair and Replacement, Shower Repair, Shower Valve Repair And Replacement, Toilet Repairs, and Garbage Disposals.
• Piping and Utility: Handling all aspects of Plumbing Pipe Repair, Fixing Leaky Pipes, Water Line Installation and Replacement, and Water Main Replacement.
• Commercial and Industrial Specialties: Dedicated Commercial Plumbing Repairs, Construction Services, Gas Line Installation, Industrial Plumbing, and public utility work for Water And Sewer.
• Water Quality and Safety: Services for Water Conditioning, Water Filtration & Treatment, and the critical Backflow Prevention Testing & Installation.
• Specialized Residential Systems: Including Sump Pumps and the highly specialized Residential Fire Sprinkler systems.

Features and Highlights

The company's key strengths lie in its technical capacity and broad market reach, which are unmatched by many local competitors.

• Extensive Service Catalog: Their offerings span a rare combination of residential, commercial, and industrial services, making them a one-stop-shop for almost any plumbing or utility construction need in the area.
• Decades of Local History: Established in 1987, the company possesses deep, long-standing institutional knowledge of the unique infrastructure and challenges of the High Country environment.
• NC Licensed Contractor: Holding multiple state licenses, including an NC Licensed Plumbing Contractor and Utilities Contractor, assures clients of their qualification to handle complex, large-scale projects.
• Specialization in Advanced Systems: Expertise in Tankless Water Heaters, Jetter Services, and Residential Fire Sprinkler installation showcases a commitment to modern and safety-critical plumbing technology.
• Customer Safety Measures: The commitment to background screenings and drug testing for employees provides an added layer of security for property owners.
• Credit Card Payments: Acceptance of credit cards offers flexibility and convenience for immediate service payments.

Contact Information

To inquire about the extensive plumbing and repair services offered:

• Physical Address: 2181 US-421, Boone, NC 28607, USA
• Primary Phone: (828) 264-5406
• Mobile Phone: +1 828-264-5406

What is Worth Choosing Jeff's Plumbing & Repair Inc

The primary reason for choosing Jeff's Plumbing & Repair Inc is their extraordinary technical scope and deep expertise, particularly if you are a commercial, industrial, or construction client in the North Carolina High Country. They have the licenses, the crews, and the decades of experience to tackle large-scale projects—from new public water lines to complex industrial plumbing and commercial kitchen repairs—that many smaller local firms cannot. For residents with complex needs, such as a full Residential Fire Sprinkler system or Tankless Water Heater installation, their specialized knowledge is a major asset.

However, potential residential customers must proceed with caution and be prepared for potential drawbacks. While the company offers an impressive array of services, the consistent and severe customer feedback regarding poor responsiveness for service calls and the allegation of grossly inflated pricing for a minimal job demand thorough diligence. It is advisable to obtain a clear, itemized quote upfront for any repair work and to be persistent with scheduling, as their focus may be heavily weighted toward their larger commercial and construction contracts. Choose this company for their unparalleled technical capability in the Boone area, but verify all pricing and scheduling expectations in writing before work begins.

Jeff's Plumbing & Repair Inc

2181 US-421, Boone, NC 28607, USA