Enterprise Plumbing Co Introduce
For over three decades, Enterprise Plumbing Co has established itself as a cornerstone for reliable, high-quality plumbing services in Muncie, Indiana, and the surrounding counties. As a local, family-owned, and operated business, they bring a wealth of experience, boasting over 30 years in the trade. This long-standing presence allows them to provide solutions uniquely suited to the specific plumbing infrastructure and challenges faced by properties throughout Central Indiana.
Their service model is designed to cover a broad spectrum of client needs, catering to residential, commercial, and industrial clients alike. Whether it’s a small, troublesome leak in a Muncie home or a complex plumbing system design for a large commercial facility, Enterprise Plumbing Co positions itself as a versatile and capable partner. This comprehensive approach means local homeowners can rely on one company for everything from routine maintenance to major renovation projects, simplifying the process of property upkeep.
A crucial element of their offering is the availability of 24/7 emergency service. In the unpredictable climate of Indiana, plumbing disasters—such as frozen and burst pipes during the winter—can strike without warning. The company understands that a sewage issue or a major pipe failure cannot wait until morning, and they are committed to providing a 24/7 response. One customer review highlighted this promptness, noting that when a pipe burst in their basement, a technician was dispatched within 20 minutes, a speed of service that was unmatched by other local companies at the time of the emergency, underscoring their commitment to urgent situations.
Beyond emergency response, the company has built a reputation for professionalism and skilled workmanship. They are licensed and insured, ensuring that all work meets local standards and provides customers with peace of mind. Their technicians, who are often praised in customer testimonials for being professional, friendly, and knowledgeable, arrive prepared with fully-stocked trucks. This practice is designed to increase efficiency by allowing them to complete most repairs on the first visit, thereby minimizing customer inconvenience and eliminating the need for multiple trips.
While the company is highly regarded for its rapid emergency response and technical skill, prospective customers should be aware of inconsistencies that have been reported in customer service, particularly concerning billing practices and warranty issues. One review cited a significant disagreement over the labor cost for a water heater replacement under warranty, where the customer felt the labor hours were inflated, and the company was unwilling to cover costs associated with a product they installed. This suggests that while their technical team is competent, customers should maintain clear communication with the office staff, especially when dealing with warranty claims or reviewing detailed invoices, to ensure full transparency regarding charges and labor time.
Nevertheless, Enterprise Plumbing Co remains Muncie's 'first-choice' plumbing company for many due to its long history, family-owned values, and dedication to residential, commercial, and even kitchen and bath remodeling projects. They are consistently praised for their timely arrivals, efficiency, and ability to fix problems quickly and correctly, as evidenced by positive testimonials emphasizing that their "GO-TO-CREW" is worth every penny.
Location and Accessibility
Enterprise Plumbing Co is strategically located in Muncie, Indiana, enabling them to service a wide area across the surrounding counties. Their central location makes them highly accessible for both routine and emergency service calls throughout the region.
The office address is:
1515 W Kilgore Ave, Muncie, IN 47304, USA
Their operational focus spans residential, commercial, and industrial properties in Muncie and the surrounding communities, ensuring local expertise for diverse infrastructure needs.
Services Offered
Enterprise Plumbing Co offers a comprehensive suite of plumbing and related services. Their expertise spans all facets of residential and commercial plumbing systems, including both routine maintenance and major installations. Key services include:
- 24/7 Emergency Service Calls and Rapid Response to severe issues like burst pipes and Sewage Issue backups.
- Full Drain Cleaning services, including Sewer cleaning and the use of advanced equipment for stubborn clogs.
- Sewer Repairs and Water Service Repair/Replacement.
- Water Heater services, including Water heater installation and repair for all types of Water Heating System units.
- Plumbing Fixture Installations and Repair, covering Faucet installation, Faucet repair, Toilet installation, Toilet repair, Shower installation, and Shower repair, including Shower Replacement and new Tub And Shower configurations.
- Installation and repair of appliances like Garbage disposal installation and Sump Pumps.
- Pipe work including Plumbing pipe repair, Pipe Thawing to address frozen pipes in winter, and Piping Pipe issues.
- Specialized services such as Plumbing leak detection and Plumbing leak repair.
- Home Services and Plumbing And Remodeling, specializing in Kitchen And Bath Remodeling, New Bathroom, and Laundry Room plumbing setups.
- Industrial Plumbing services for complex commercial and industrial facilities.
- Plumbing Inspections and Video Camera Inspection services to accurately diagnose issues.
Features / Highlights
The following features and business practices highlight why Enterprise Plumbing Co is a prominent choice in the Muncie, IN area:
- Family-Owned and Operated: With over 30 years of experience, the company is deeply rooted in the local community values.
- 24/7 Emergency Availability: Dedicated emergency service for immediate response to critical plumbing failures, such as a burst pipe.
- Comprehensive Service Scope: They successfully manage residential, commercial, and industrial plumbing projects, often handling jobs for medical buildings, restaurants, and property management companies.
- Kitchen and Bath Remodeling Expertise: Specialized services for Kitchen And Bath Remodeling, offering design assistance to ensure functional and aesthetically pleasing fixture installation.
- Highly Prepared Technicians: Plumbers are dispatched from fully stocked trucks, which carry numerous parts and tools to minimize delays and complete up to 90% of repairs on the first visit.
- Licensed and Insured: Ensures professional, compliant work that protects the customer’s property and interests.
- Payment Flexibility: Accepts Credit cards for customer convenience in payment processing.
- Positive Technical Reviews: Customers consistently praise the professionalism, knowledge, and efficiency of the field technicians.
Contact Information
To reach Enterprise Plumbing Co for any plumbing needs, including scheduling a service appointment or emergency assistance in the Muncie, Indiana area, please use the contact details below:
Address: 1515 W Kilgore Ave, Muncie, IN 47304, USA
Phone: (765) 288-4369
Mobile Phone: +1 765-288-4369
What is Worth Choosing
Choosing Enterprise Plumbing Co is worthwhile for Indiana residents seeking a plumber with a long-standing, established reputation in Muncie and the surrounding region. The company’s over 30 years of service underscores their experience in handling the unique plumbing challenges of the area, making them a reliable choice for long-term property maintenance. Their ability to deliver a genuine 24/7 emergency response—as supported by customer testimony—is a critical factor for home safety and damage mitigation, especially during harsh weather events like pipe-freezing Indiana winters.
The range of their services is another significant advantage. Whether you need a simple Faucet repair, a complex Sewer cleaning with camera inspection, or a complete system overhaul as part of a Kitchen And Bath Remodeling project, Enterprise Plumbing Co can manage the entire process. This dual focus on both emergency repair and planned renovation makes them a versatile and comprehensive resource for homeowners. The fact that their technicians are known to be polite, professional, and well-equipped also speaks to a service model focused on efficiency and customer satisfaction.
However, users are advised to engage thoroughly in the business aspect of the transaction. While the technical quality is high, customers should seek clarification on the company’s stance regarding product warranties and carefully scrutinize invoices to ensure accurate billing for labor and parts. By coupling the technical expertise and rapid response of Enterprise Plumbing Co with careful attention to documentation and customer service communication, residents of Muncie, IN, can secure a trusted partner for virtually all their residential, commercial, and industrial plumbing needs.
Enterprise Plumbing Co Services
Plumber
- Drain cleaning
- Faucet installation
- Faucet repair
- Garbage disposal installation
- Plumbing leak detection
- Plumbing leak repair
- Plumbing pipe repair
- Sewer cleaning
- Shower installation
- Shower repair
- Toilet installation
- Toilet repair
- Water heater installation
- Drain Cleaning
- Fixture Installations
- Home Services
- Industrial Plumbing
- Kitchen And Bath Remodeling
- Kitchen Faucet
- Laundry Room
- New Bathroom
- Pipe Thawing
- Piping Pipe
- Plumbing And Remodeling
- Plumbing Inspections
- Plumbing Installation
- Plumbing Work
- Sewage Issue
- Sewer Repairs
- Shower Drain
- Shower Replacement
- Showers Installation
- Sump Pumps
- Tub And Shower
- Water Heaters
- Water Heating System
- Water Service Repair/Replacement
Enterprise Plumbing Co Details
Offerings
- Repair services
Payments
- Credit cards
- Credit cards
Enterprise Plumbing Co Photos
Enterprise Plumbing Co Location
Enterprise Plumbing Co
1515 W Kilgore Ave, Muncie, IN 47304, USA
Enterprise Plumbing Co Reviews
pricingpumpopinionbasementdraincostwater heater
★ 5★ 4★ 3★ 2★ 1Very pleased. I had a pipe burst in my basement, and someone was out in 20 minutes. Everyone else I had called was booked a minimum of 3 days out. The men were very polite and professional. They fixed my burst pipe and even installed a line to my refrigerator for the ice maker. I will absolutely be using Enterprise for any need in the future.
January 10 · Daemien BianskiTerrible customer service from their service desk employee all the way to their owner of the business. The service desk employee told me they (Enterprise) doesn't have anything to do with the warranty of the water heater that comes from Bradford. So, how could we (Enterprise) be held liable for the labor costs involved with reinstalling the new one. I said if your product that you knowingly sell through your business fails, YOU should back your product and cover that. Then.... after reviewing the invoice they sent to me, I found that they (Enterprise) charged me for 3 hours of labor to reinstall the water heater. He was actually at my house for a little over an hour. So... either his installer lied about his time or the owner was padding his invoices, hoping his customers didn't notice... Either way, the owner told us moving forward to take our business elsewhere. Way to keep it professional, Enterprise.
November 15 · Vincent TulowitzkyThe plumber that came to my house came within an hour of my phone call to the office. He came in clean, professional, and courteous. Quickly changed out the element on my water heater. While working we made small talk and he even explained to me how the water heater works and why the elements go out. The best part is no payment was requested upon completion. Bill will be sent within 5 business days. 🧽
November 06 · Monica BaxterEnterprise showed up on time, employees were friendly and professional. They installed two toilets for me and hauled the old ones away for a very fair price. Highly recommend. Honest company that delivers quality work and doesn't cost an arm and a leg.
November 18 · Justin MeltonI am overjoyed with my experience! Chad installed a new toilet and did a fantastic job. I will definitely be calling Enterprise again. Very reasonable, in my opinion.
September 18 · Judith Matheny
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