A & D Plumb Masters

- 3641 E County Rd 550 N, New Castle, IN 47362

For homeowners and businesses throughout New Castle and the surrounding Indiana region, finding a trustworthy and experienced plumbing professional is essential for maintaining a safe and functional property. We want to highlight a local business that has established a reputation for reliability and master-level skill: A & D Plumb Masters. Co-owned by Donald E. Rothenberger, a licensed master plumber with over 27 years in the trade, this company brings a wealth of experience from residential service to large-scale industrial projects, focusing on providing homeowners with attentive and expert service.

The owner's extensive background in the plumbing industry, which includes work as a pipe fitter at major refineries and on projects at power plants, chemical plants, and various factories, provides a level of comprehensive knowledge that is a distinct advantage for their residential and light commercial customers. Donald E. Rothenberger’s commitment to residential service means that local Indiana homeowners receive the full benefit of decades of diverse, high-level plumbing experience. The entire team at A & D Plumb Masters is dedicated to resolving complex plumbing issues, offering solutions that prioritize efficiency, safety, and adherence to all current plumbing codes—a detail often overlooked by less experienced handymen or do-it-yourself attempts, particularly regarding critical systems like water heaters.

A & D Plumb Masters operates out of the heart of the New Castle, Indiana area. Being a locally rooted company allows them to provide prompt and knowledgeable service to the community and its surrounding areas. Their physical address serves as the base for their dedicated team of plumbing experts.

The company’s home base is centrally located for service throughout the region, ensuring that help is never far away when you face a plumbing issue, whether it’s a minor leak or a major system repair. This local presence is part of what allows them to build long-term relationships with customers, becoming the "go-to" plumber mentioned in glowing customer reviews.

For direct correspondence and service inquiries, here is the primary contact information:

Address: 3641 E County Rd 550 N, New Castle, IN 47362, USA
Phone: (765) 744-6067

Their team is prepared to dispatch to your location to handle everything from routine maintenance to unexpected plumbing crises.

A & D Plumb Masters provides a full spectrum of plumbing and water system services for Indiana residents. Their expertise covers repair, replacement, and new installation across critical home systems, ensuring your plumbing infrastructure is reliable and up to modern standards. They specialize in both standard and more complex systems, including those relying on private wells.

A comprehensive list of the core services includes:

• Water Heaters: Expert repair and installation of electric and gas water heaters, with a focus on maximizing efficiency and ensuring compliance with all plumbing codes. They also assist with parts procurement under manufacturer warranty, saving customers money.
• Water Softeners: Installation and repair of water softening systems, including reliable models like the Fleck on Demand system, to combat hard water issues common in many parts of Indiana.
• Sewers & Drains: Services go beyond simple unclogging to include full cleaning and inspection with an inspection camera to diagnose the root cause of blockages in the sewer or drain system. This includes addressing major issues like clogged sewer lines and performing sewer repair.
• Private Well Systems: Comprehensive repair and replacement services for private well pumps and associated systems, vital for rural customers without city water access.
• Water Service Mains: Repair and replacement of underground water service mains, utilizing high-quality materials for long-lasting solutions. The company also strongly advocates for water service insurance to cover these potentially expensive repairs.
• Faucets & Fixtures: Installation and repair of faucets, fixtures, toilets, sinks, and tubs. They pride themselves on having the skillset to repair leaky faucets, viewing it as a cost-effective alternative to immediate replacement when possible.
• Sump Pumps: Installation, replacement, and back-up system installation for sump pumps to prevent costly damage from wet crawlspaces and basements.
• Shower Doors: Professional, clean, and smooth installation of shower doors.
• Plumbing Leak Detection and Pipe Repair: Utilizing advanced methods for plumbing leak detection and performing necessary repairs on plumbing pipes.
• Backflow Prevention and Testing: Certification in Backflow Testing to ensure the safety and purity of your water supply and prevent contamination.
• Light Commercial, Commercial, and Industrial Plumbing: While primarily serving residential customers, the company has the experience and capacity for larger commercial and industrial plumbing and pipefitting projects.
• Excavating Services: Providing excavating services when required for underground repairs, such as sewer line issues.
• Water Lines and City Water Service: General services related to residential water lines and connections to city water systems.

A & D Plumb Masters distinguishes itself from other local service providers through several key professional features and customer-focused practices that benefit Indiana residents directly. Their commitment to superior quality and ethical business practices is a core part of their mission.

Key highlights of the company include:

• Licensed Master Plumber Expertise: The co-owner, Donald E. Rothenberger, is a licensed master plumber with over 27 years of trade experience, ensuring a high level of technical proficiency on every job.
• BBB Accredited Business: The company is a member of the Better Business Bureau (BBB) and often holds an A+ rating, reflecting a commitment to customer satisfaction and ethical business standards.
• Certified in Backflow Testing: They possess specific certification for backflow testing and prevention, a critical service for public water safety.
• Focus on Faucet Repair: Unlike many competitors who prefer to replace, A & D Plumb Masters has the skill and tools to repair older, leaky faucets, offering a cost-effective alternative to replacement for customers.
• Warranty-Assisted Water Heater Repair: They actively work with water heater manufacturers to obtain free parts under warranty, saving customers hundreds of dollars on repair costs.
• Commitment to Plumbing Code: All installation and replacement work, including water heaters, is brought up to code to ensure systems are safer, more efficient, longer-lasting, and meet requirements for home sales.
• Clean and Efficient Service: Customer reviews highlight the professionalism, punctuality, and cleanliness of the work performed, leaving no mess behind.
• Support for Home Warranty Programs: They are a trusted service provider for major home warranty companies, including HomeServe USA and IGS Energy, helping customers utilize their insurance for water line repairs.
• Thorough Sewer and Drain Cleaning: They utilize inspection camera technology and detailed cleaning methods, not just simple unclogging, to identify and address the underlying cause of drain issues.

To schedule a service, request a quote, or speak to a professional about a plumbing issue in the New Castle area or surrounding Indiana communities, A & D Plumb Masters is ready to assist. You can reach them at the following contact points:

Address: 3641 E County Rd 550 N, New Castle, IN 47362, USA
Primary Phone: (765) 744-6067

When choosing a plumber in Central Indiana, you are looking for a company that offers both technical skill and genuine reliability—qualities that A & D Plumb Masters consistently demonstrates. The deciding factor for many customers is the high level of experience coupled with a commitment to integrity, as reflected in unsolicited customer feedback. One customer noted that the technician was "extremely knowledgeable, professional and efficient," and completed a job quickly and with a price "much lower than what I was anticipating." Another testimonial praised their responsiveness during a "subsequent emergency," calling the team "Knowledgeable, honest, communicative, punctual, thoughtful... clean, thorough, and most of all HELPFUL."

The company’s dedication to transparency and quality is evident in their willingness to repair fixtures rather than immediately pushing for a more costly replacement. Furthermore, their specialization in critical systems like water heaters, private well systems, and the ability to perform certified backflow testing ensures that they are equipped to handle the most important elements of your home’s water infrastructure. For any plumbing issue, big or small, from a minor faucet repair to complex sewer line excavation under a foundation, A & D Plumb Masters provides the professional, code-compliant, and customer-focused service that Indiana residents deserve.

A & D Plumb Masters

3641 E County Rd 550 N, New Castle, IN 47362, USA