Doug The Plumber Introduce
For residents and property owners in Jefferson, North Carolina, and across Ashe County, having a reliable and trustworthy plumber is essential. Doug The Plumber stands out not just as a service provider, but as a trusted partner in maintaining the functionality and integrity of your home or business plumbing systems. The reputation of Doug, Marissa, and the entire team is built on a foundation of exceptional customer service, honesty, and quality work that truly lasts. Customers consistently feel comfortable recommending them, with one review noting that they now call their "favorite plumber 'friend'," which speaks volumes about the level of trust and professionalism provided.
The core philosophy of Doug The Plumber is simple: deliver high-quality, long-lasting work at competitively priced rates. Their commitment to transparency means customers know they are getting an honest assessment, whether it's for a simple faucet repair or a complex sewer line issue. The team is known for being "very courteous and knowledgeable," taking the time to "clearly advise the homeowner on prevention of issues and discuss solutions." This educational approach helps North Carolina homeowners better understand and protect their valuable assets. Their proactive expertise once famously "saved our basement from being flooded by noticing the main water line connection was rusted from the inside and made the replacement and repair right on the spot." This immediate, on-the-spot problem-solving capability is a hallmark of their efficient service.
Offering a vast array of repair and installation services, Doug The Plumber ensures that virtually any plumbing problem can be addressed with competence and care. They accept credit cards for payment, adding a layer of convenience to their already exemplary service model. In every job, from drain cleaning to water heater installation, the team is praised for being respectful of the property, never leaving a mess, and taking "great care in all that he does."
Doug The Plumber operates from a convenient location in Jefferson, NC, providing optimal access to serve the entire Ashe County area. Their base of operations allows for efficient scheduling and rapid dispatch to handle urgent plumbing matters for local homes and businesses.
The company's primary address is:
413 South St, Jefferson, NC 28640, USA
This central position helps the team maintain the responsiveness for which they are well-known, ensuring that when an issue arises, help is on the way promptly. Whether you need to schedule a routine installation or require an immediate fix for a plumbing emergency, the team is readily available via phone.
Doug The Plumber provides a comprehensive spectrum of residential and commercial plumbing services, specializing in both the repair of existing issues and the installation of new systems and fixtures. Their expertise covers all critical plumbing components.
Their wide-ranging services include:
- Leak and Pipe Repair: Expert Plumbing leak repair and Plumbing pipe repair, including noticing and fixing critical issues like rusted main water line connections before they cause flooding.
- Drain and Sewer Services: Thorough Drain cleaning, Sewer cleaning, and complex Sewer repair to resolve blockages and system failures efficiently.
- Water Heater and Tank Services: Complete Water heater installation and Water heater repair, as well as Water tank installation and Water tank repair, covering both new setups and maintenance of existing units.
- Fixture Installation and Repair: Handling the installation and repair of all major plumbing fixtures, including Faucet installation, Faucet repair, Toilet installation, Toilet repair, and Shower repair.
- Pump Services: Specialized installation and maintenance for water management devices, such as Sump pump installation and Sump pump repair.
- Garbage Disposal Services: Installation and servicing of kitchen appliances, including Garbage disposal installation and Garbage disposal repair.
What distinguishes Doug The Plumber in the competitive North Carolina market are the key features and values that define their service:
- Customer Service Priority: Customer service is explicitly stated as a priority, ensuring a pleasant and accommodating experience from the initial call to job completion.
- High Trust and Honesty: Doug and his team are repeatedly described as "very honest, reliable, and trustworthy," with an ethos of providing correct advice and charging competitive prices, building long-term relationships with customers.
- Quality Work That Lasts: The company focuses on delivering "quality work that lasts," providing reliable solutions that go beyond temporary fixes.
- Proactive Problem Solvers: Demonstrated ability to notice and correct major underlying issues, such as a rusted main water line connection, preventing costly future damage like basement flooding.
- Respect for Property: They are commended for being "always very respectful of the property, never leaves a mess," and taking "great care in all that he does," ensuring minimal disruption to the homeowner’s life.
- Competitive and Transparent Pricing: Jobs are priced "very competitively," ensuring clients receive fair and affordable rates for high-quality professional service.
- Comprehensive Appliance and System Coverage: Offering installation and repair services for a wide range of appliances and critical systems, including water heaters, sump pumps, garbage disposals, and sewer lines.
- Convenient Payment Options: Accepting major credit cards for easy and convenient payment processing.
To book a service, request a quote, or call for assistance with a plumbing problem in the Jefferson or Ashe County area, you can contact the friendly team at Doug The Plumber using the following information:
- Address: 413 South St, Jefferson, NC 28640, USA
- Primary Phone: (336) 620-6291
- Mobile Phone: +1 336-620-6291
What truly makes Doug The Plumber the best choice for your plumbing needs in North Carolina is the unparalleled combination of honesty, reliability, and superior customer care. In a service industry, finding a contractor who is "very honest, reliable, and trustworthy" is the highest praise a local business can earn, and Doug's team receives it consistently. You are not just paying for a repair; you are investing in a service that prioritizes long-term value, quality work that lasts, and respectful conduct while on your property—the team is even called "friend" by clients.
Their ability to handle a vast range of services, from a simple faucet repair to life-saving interventions like replacing a critical rusted water line, means they can be your single point of contact for any plumbing issue, big or small. Choosing Doug The Plumber is choosing a local team that values competitive pricing, takes pride in its clean work ethic, and actively educates you on prevention. They provide a level of service where you know the repair is done right, the price is fair, and your property has been respected throughout the process.
Doug The Plumber Pipe
Plumber
- Faucet installation
- Faucet repair
- Plumbing pipe repair
- Toilet installation
- Toilet repair
- Water heater installation
- Drain cleaning
- Garbage disposal installation
- Garbage disposal repair
- Plumbing leak repair
- Sewer cleaning
- Sewer repair
- Shower repair
- Sump pump installation
- Sump pump repair
- Water heater repair
- Water tank installation
- Water tank repair
Doug The Plumber Details
Offerings
- Repair services
Payments
- Credit cards
Doug The Plumber Photos










Doug The Plumber Location
Doug The Plumber
413 South St, Jefferson, NC 28640, USA
Doug The Plumber Reviews
pricesprojectcallhomejobtradebasementfuturewater heater
★ 5★ 4★ 3★ 2★ 1Doug, Marissa, and the boys make a great team! Customer service is a priority and in addition to being a great plumber, Doug is very honest, reliable, and trustworthy. He prices the jobs he completes very competitively, is always very respectful of the property, never leaves a mess, and takes great care in all that he does. We now call favorite plumber “friend” and highly recommend him for any plumbing work that needs to be done.
September 24 · Rhonda Hayes (Carefree Traveler)Best plumbing company that I have ever worked with. Very courteous and knowledgeable combined with quality work that lasts. They are willing to listen to as well as clearly advise the homeowner on prevention of issues and discuss solutions. Saved our basement from being flooded by noticing the main water line connection was rusted from the inside and made the replacement and repair right on the spot. Thank you!
October 18 · Kate HoffmanDoug and his family are wonderful to work with on plumbing repairs and projects. He is knowledgeable, punctual, honest, and pleasant. He and his wife Marisa run a very organized business and have helped us out of some scary plumbing emergencies. His son Garrett is learning the trade and is his right hand man! I would recommend this business, it is 5 STAR!!Elizabeth
September 24 · Robert IwaokaDoug and his family are fantastic to to work with! They truly care about what they do and love serving people! I have worked with them on several projects and thankful for their services. Highly Recommended!
July 08 · Jaco GerbrandsDoug is super reliable and easy to work with. As someone who doesn’t know much about plumbing, I told them what the issue was to the best of my abilities and they came out and fixed the problem! I’ll continue to use Doug for any future plumbing issue
September 24 · Annika Davidson
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