Cooleys Plumbing and Heating Introduce
For residents and businesses across Mattoon, Illinois, and the surrounding Central Illinois region, maintaining a functional home environment means having reliable plumbing and heating systems. Cooleys Plumbing and Heating, also operating as COOLEY'S HEATING, PLUMBING, AIR CONDITIONING AND REFRIGERATION, INC., has a history of serving this community that spans multiple decades. Established in 1946, this long-standing local business brings over three-quarters of a century of experience to every service call, offering a broad spectrum of residential and commercial repair, maintenance, and installation solutions.
Rooted deeply in the Mattoon area, this company understands the unique climate challenges of Illinois—from freezing winter plumbing issues to the need for efficient air conditioning during the humid summer months. They position themselves as a comprehensive partner for essential home and business mechanical systems, ensuring comfort and utility are maintained year-round. This multi-faceted approach, combining plumbing expertise with extensive HVAC knowledge, makes them a single source for many critical property maintenance needs.
Location and Accessibility
Cooleys Plumbing and Heating is strategically located to serve the Mattoon area and beyond, specifically focusing on the 61938 zip code. Their physical location is situated just off a main thoroughfare, providing relatively easy access for operational vehicles to respond to service calls across the region. As a service-based business, their primary accessibility is defined by their mobile service fleet and emergency response capabilities, which are crucial for the sudden plumbing and heating issues common in the area. For local users, knowing the business is physically located nearby can offer peace of mind regarding service speed.
Services Offered
Going well beyond basic repairs, Cooleys Plumbing and Heating provides a full suite of services designed to handle virtually all of a property’s mechanical needs. Their offerings span three major categories: plumbing, heating, and air conditioning/refrigeration. This extensive specialization allows them to address complex, interconnected system failures that might require coordination between multiple trades.
- Plumbing Services: This is a core offering, encompassing general repair, installation, and maintenance. Specific services include repairing faucets, fixtures, and pipes; installing or repairing water heaters, including tankless models; and specialized work like plumbing for home additions.
- Drain and Sewer Services: Crucial for preventative maintenance and emergency relief, the company is equipped to clear standard drain clogs or blockages, and handle more serious tasks like clearing sewer mains and conducting sewer inspections.
- Heating and Air Conditioning (HVAC): A major component of their business involves heating and cooling system work. This covers installation and repair of central air conditioning and heating units, ductless mini-split A/C installations, and furnace or boiler repairs and maintenance.
- Refrigeration and Specialized Services: Beyond standard residential HVAC, they offer refrigeration system installation and repair, gas piping, and services related to central humidifiers and air cleaners.
- Emergency Service: They offer 24/7 technical service calls to address urgent issues that cannot wait for standard business hours, a vital feature for Central Illinois weather emergencies.
- Metal Fabrication: The company maintains an in-house sheet metal shop, which can be advantageous for custom installations or repairs requiring specialized ductwork.
Features / Highlights
Choosing a long-term service provider often comes down to reputation, experience, and specific operational capabilities. The following are notable features and highlights of this business:
- Decades of Experience: The company has been in business since 1946, representing over 79 years of continuous service to the Central Illinois region. This longevity suggests deep institutional knowledge of local building codes, infrastructure, and common system issues.
- Comprehensive Service Scope: Their ability to handle plumbing, heating, air conditioning, and refrigeration offers customers the convenience of a single contractor for a majority of their mechanical systems.
- Emergency Availability: Offering 24/7 emergency technical service calls is a crucial highlight, providing necessary support for unexpected failures that occur outside of the 9-to-5 workday.
- In-House Sheet Metal Fabrication: The existence of an in-house sheet metal shop enables specialized and custom work, particularly for HVAC installations and repairs, potentially streamlining project timelines.
Contact Information
Customers in the Illinois area looking to schedule service or inquire about specific needs can use the following details:
Address: 4573 Lerna Rd, Mattoon, IL 61938, USA
Phone: (217) 234-2649
Mobile Phone: +1 217-234-2649
What is Worth Choosing
Choosing a local service provider, particularly in the critical fields of plumbing and HVAC, requires balancing capability with trust. The most compelling factual point in favor of Cooleys Plumbing and Heating is its **long history of operation**, spanning nearly 80 years in the Mattoon area. This duration is a testament to resilience and adaptation within the local business community. For Illinois homeowners, this represents a level of experience and familiarity with local conditions that newer companies simply cannot match. The extensive range of services—from clearing a simple drain to complex HVAC installations and emergency refrigeration—means customers do not need to juggle multiple contractors for different seasonal or sudden repair needs. They are positioned as a full-service mechanical contracting solution.
In evaluating service providers, transparency is always key. While some publicly available information from external sources suggests a highly positive reputation, other public records offer conflicting data, including some challenging customer testimonials and contradictory information regarding their BBB accreditation status (one source lists them as A+ Accredited, another lists them as Not Accredited). Therefore, potential customers are always encouraged to conduct their own thorough due diligence, utilizing all resources, and clearly communicating expectations regarding cleanup and service guarantees when engaging with any local contractor. By leveraging their seven decades of experience and comprehensive service list, Cooleys Plumbing and Heating remains a substantial and long-standing option for plumbing and HVAC needs across Mattoon and the broader Central Illinois region.
A final consideration for residents is the 24/7 emergency service. In the Midwest, a sudden heating failure in winter or a burst pipe can lead to catastrophic damage; having a local team available around the clock provides an essential layer of protection and rapid response capabilities that are critical for protecting the value and comfort of Illinois homes.
Cooleys Plumbing and Heating Details
Offerings
- Repair services
Cooleys Plumbing and Heating Photos
Cooleys Plumbing and Heating Location
Cooleys Plumbing and Heating
4573 Lerna Rd, Mattoon, IL 61938, USA
Cooleys Plumbing and Heating Reviews
They made my yard a huge mess and didn’t fix the sewer problem I was having. After they replaced my line my washing machine leaked all over my new flooring so he came back to run a line through it. He told my dad that it he didn’t it again we would be charged. My brick patio was thrown against my fence and left there. They left trash from their lunches and picked up nothing. My yard will never look the same there are holes and it’s not level anywhere now. He straight out lied to me about taking care of it all when they were done. We had called several times and they didn’t return to fix the problem and ignored our calls after that.
April 23 · Sheryl MooreAfter he and his son stole my wife's wallet from the dining room we had to cancel all her credit cards, get new checks, etc...... and then looked at the BBB website and saw he lost his Better Business Bureau accreditation for "lack of integrity" Wow. Wish I would have read that prior to calling them out!
February 15 · Vernon JamesExcellent serviceI called and they came and fixed my problem the same day A ONE RATING
January 31 · Debbie Richardson
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