Shepard & Shepard

- 3316 Marshall Ave, Mattoon, IL 61938

Introduction / Overview

For decades, Illinois homeowners have faced the demanding four seasons, where a reliable and efficient plumbing and HVAC system is not just a convenience, but an absolute necessity. Shepard & Shepard, based in Mattoon, IL, has established itself as a cornerstone service provider in Central Illinois by expertly managing both the water systems and the climate control needs of local properties. They are registered as both a Plumber and a Heating Contractor, offering a seamless, comprehensive solution for core home comfort and utility services.

This dual specialization is crucial for Illinois residents, where plumbing issues can be exacerbated by freezing winters and HVAC systems are run hard through humid summers. From routine furnace maintenance to the emergency installation of a new sewer line, Shepard & Shepard provides efficient, professional, and courteous repair and installation services. Their goal is to be the single trusted source for the vital mechanical systems that keep Illinois homes and light commercial properties running smoothly year-round. They are particularly well-regarded for their thorough work and commitment to quality, a tradition that customers who have used them for decades continue to praise.

The company prides itself on offering not just basic repairs, but a comprehensive suite of services encompassing everything from faucet repair to complex heating and cooling installations. By focusing on both trades, they eliminate the hassle of coordinating multiple contractors for interconnected systems, such as a heating unit tied into gas piping or a water heater that needs both plumbing and venting expertise.

Location and Accessibility

Shepard & Shepard is strategically located in Mattoon, Illinois, making them highly accessible for residents throughout Coles County and the broader Central Illinois region. This central positioning in the Mattoon area is key to their ability to respond effectively to customer needs, whether it's a scheduled installation or an urgent repair.

• Address: 3316 Marshall Ave, Mattoon, IL 61938, USA.
• Their base in the 61938 ZIP code means they are an intrinsic part of the local community, well-aware of regional weather-related challenges, such as the need for robust heating and protection against freezing pipes.
• Accessibility is extended to a wide range of customers by offering services for both residential properties and light commercial businesses.
• While their primary hours are Monday through Friday, the nature of their business as a leading local provider of essential services means they are focused on ensuring customer access when necessary.

Services Offered

The service portfolio of Shepard & Shepard is extensive, covering the entire spectrum of plumbing and HVAC needs. Their ability to handle both water systems and climate control with equal proficiency is a standout feature for the Central Illinois market.

Plumbing Services include:

• Complete Plumbing Services (All general home and residential plumbing needs).
• Sewer and Drain Cleaning and Repair (Handling clogs, blockages, and necessary repairs for main sewer lines).
• Sewer Installation and Water Lines (Expert installation for new construction or replacement of existing utility lines).
• Water Heater Installations (Serving as a critical service, ensuring reliable hot water for homes).
• Leak Repairs, Faucet Repair, and Garbage Disposal Replacements (Essential maintenance and fixture replacement).
• Gas Piping (Installation and repair of gas lines, often necessary for furnace or water heater upgrades).

Heating and Air Conditioning (HVAC) Services include:

• Heating System Installation, Maintenance, and Repair (Comprehensive furnace and boiler services to combat harsh Illinois winters).
• Air Conditioning (AC) Installation (Including new Amana central air and Mini Split AC systems).
• Heating And Air Conditioning / HVAC Work (General maintenance and repair for year-round climate control).
• Plumbing And Heating / Plumbing And HVAC Services (Offering integrated solutions where both trades are required).

Features / Highlights

Shepard & Shepard's professional operation in Mattoon provides a wealth of advantageous features for their Illinois customers:

• Comprehensive Dual-Trade Expertise: As a licensed Plumber and Heating Contractor, they offer a 'one-stop-shop' for heating, cooling, and water systems. This is particularly efficient for complex installations like furnaces, water heaters, and air conditioning units.
• High Quality and Professionalism: Customers consistently praise the professionalism of their employees, noting that work, such as the installation of a new Amana central air unit, is "perfect" and "nothing but the best," demonstrating a commitment to high-quality craftsmanship.
• Focus on Major System Installation: They are skilled in handling significant infrastructure work, as demonstrated by the successful installation of a new sewer line and repeated installations of furnaces and water heaters for returning customers.
• Accepts Credit Cards: Offering credit card as a payment option simplifies transactions, which is especially helpful when homeowners face unexpected, costly repairs or installations.
• Residential and Light Commercial Service: Their capacity to serve both homeowners and small businesses ensures a wider reach and relevance across the Mattoon commercial landscape.
• Repair-Focused Offerings: The company explicitly lists 'Repair services' among their offerings, confirming their readiness to fix and restore existing systems before recommending a full replacement.

Contact Information

For all plumbing, heating, and air conditioning needs in the Mattoon, IL, area, Shepard & Shepard can be reached using the following information:

• Address: 3316 Marshall Ave, Mattoon, IL 61938, USA
• Phone: (217) 234-8336
• Mobile Phone: +1 217-234-8336

Direct communication via phone is recommended to discuss service needs, schedule an appointment for routine maintenance, or arrange an urgent repair.

What is worth choosing

Choosing Shepard & Shepard is an investment in peace of mind, backed by a reputation for delivering nothing but the best quality work in Mattoon and Central Illinois. For the Illinois climate, where both extremes of temperature put constant stress on home systems, their dual expertise in both plumbing and heating/AC is their most valuable asset. The convenience of using a single provider for a new furnace, a water heater installation, and a sewer line repair is unmatched, saving customers time, money, and coordination effort.

Furthermore, the long-term relationships they build with customers—who rely on them for multiple projects over time, from furnaces to water heaters—speaks volumes about the trust and consistent satisfaction they generate. When dealing with critical home infrastructure like sewer lines and central air, efficiency, politeness, and professionalism, as highlighted in customer reviews, are non-negotiable qualities. Shepard & Shepard offers a highly comprehensive, locally-focused service package that covers every aspect of residential and light commercial mechanical system integrity, making them an excellent choice for Illinois property owners.

Shepard & Shepard

3316 Marshall Ave, Mattoon, IL 61938, USA