Northwest Plumbing Introduce
For residents across Middle Tennessee, reliable and comprehensive plumbing services are non-negotiable for maintaining a safe and comfortable home. Northwest Plumbing, based in Nashville, positions itself as a key provider of essential plumbing and related home system services. Operating from a central location, the company offers a broad range of solutions, extending far beyond simple leak fixes to encompass major installations and emergency repairs. Their commitment is to residential plumbing, ensuring that every facet of a home’s water and waste system operates efficiently.
The scope of Northwest Plumbing’s expertise is extensive, covering critical systems like water heaters and sewer lines, alongside general household plumbing needs such as faucets, toilets, and drain cleaning. They are equipped to handle both emergency situations—offering 24-Hour Emergency Plumbing Repair—and planned projects like remodeling and new construction installations. For the modern Tennessee homeowner, they even address specialized concerns, including “Green Plumbing” solutions and Whole House Filtration Systems, indicating an awareness of energy efficiency and water quality. This diversity of services aims to make them a go-to contractor for both immediate repairs and long-term home improvement projects.
However, it is crucial for local users to note that a business's reputation and reliability are built on consistent service, particularly during emergencies. Public feedback regarding their after-hours response has highlighted instances where the emergency plumbing service, despite being advertised, reportedly failed to dispatch a technician, even for homes under warranty with water actively leaking from the ceiling. These serious customer reports indicate that potential clients, particularly those requiring urgent or warranty-related service, should exercise caution and verify the company's current service reliability and commitment to their stated guarantees before relying on them for critical 24-hour support. Understanding a company's past performance in emergency scenarios is key to informed decision-making in the Nashville plumbing market.
Northwest Plumbing operates within the busy and growing Nashville metro area, allowing them to dispatch technicians to residential job sites across the region efficiently. Their physical location serves as the hub for their operations.
The business is officially located at: 120 Spence Ln, Nashville, TN 37210, USA.
This location places Northwest Plumbing centrally in relation to South Nashville and the surrounding areas, providing convenient access to major arteries like Interstate 24 and Briley Parkway. This geographical advantage is intended to help their service teams reach customers in need of routine Residential Plumbing Repair and urgent 24 Hour Emergency Plumbing Repair swiftly. Being situated in the 37210 zip code ensures they are well-positioned to manage service routes and logistics across the broader Davidson County service region.
Northwest Plumbing provides a wide-ranging list of plumbing services tailored to meet the needs of the average Tennessee homeowner, from basic maintenance to complex system installations. Their offerings ensure nearly every plumbing requirement is addressed by their qualified team.
Key services available to local users include:
- Emergency Services: 24 Hour Emergency Plumbing Repair for unexpected crises.
- Water Heater Expertise: Complete Water heater installation and Water heater repair, including servicing for Instant Hot Water systems and managing Thermal Expansion issues.
- Drainage and Sewer Solutions: Comprehensive Drain Cleaning, Sewer repair, and utilizing Video Inspection Services to accurately diagnose subsurface issues.
- Bathroom and Kitchen Fixtures: Installation and repair of essential components such as Faucets | Disposals | Toilets, Bathtubs And Showers, Tubs And Showers, Kitchen Sink installations, and general Sinks And Faucets work.
- New Projects and Upgrades: Specializing in New Construction Plumbing Installation, New Construction Residential projects, and dedicated Plumbing Remodeling Services for Kitchen And Bath renovations.
- System Maintenance and Specialization: Services focused on preventative care and advanced technology, including installation of Sump Pumps, Back Flow Devices, Pressure Regulator Valves, and Whole House Filtration Systems.
- Integrated Home Systems: Offering services beyond standard plumbing, such as Certified Plumbing work, Heating Cooling solutions, and promoting environmentally conscious Green Plumbing practices.
- General and Essential Repairs: Handling all routine requirements, including General Plumbing, Home Plumbing, and repairs to Plumbing System components and Hose Bibbs.
Northwest Plumbing highlights a comprehensive approach to residential service, combining technical proficiency across core plumbing and HVAC functions with an eye toward modern home systems.
The most notable features and highlights of their services are:
- Wide Range of Residential Services: The ability to handle both plumbing and related Heating Cooling issues makes them a versatile contractor for total home comfort systems.
- Advanced System Installations: Their expertise includes the installation of critical protective devices like Back Flow Devices, Sump Pumps, and Pressure Regulator Valves, essential for maintaining system integrity in Tennessee homes.
- Modern and Efficient Solutions: They are equipped to install Whole House Filtration Systems and offer Green Plumbing options, catering to homeowners interested in water quality and energy efficiency.
- Specialization in Major Infrastructure: Their focus on major work, including Water heater installation, Sewer repair, and full New Construction Residential plumbing, shows they are capable of large, foundational projects.
- Utilizing Diagnostic Technology: The use of Video Inspection Services allows for non-invasive and highly accurate diagnosis of drain and sewer line problems, leading to more precise repairs.
To request service from Northwest Plumbing or to inquire about a quote for a larger project, customers in the Tennessee region can use the following direct contact details.
The contact information for the Nashville location is:
- Primary Phone: (615) 460-9110
- Mobile Phone: +1 615-460-9110
- Address: 120 Spence Ln, Nashville, TN 37210, USA
- Emergency Service: They advertise 24 Hour Emergency Plumbing Repair, and the primary phone number should be used for urgent after-hours needs.
For Tennessee residents in and around Nashville, Northwest Plumbing presents itself as a highly capable and versatile contractor for nearly all residential plumbing needs. What is theoretically worth choosing is their extensive technical range. Their ability to handle both water heater installation and major Sewer repair, combined with their specialization in system upgrades like Whole House Filtration Systems and modern New Construction Plumbing, makes them suitable for homeowners managing large-scale renovations or building new homes. They offer the convenience of a single source for essential home systems, from drainage to climate control (Heating Cooling).
However, the critical factor for any local user choosing a plumbing company—particularly one advertising 24-Hour Emergency Plumbing Repair—is dependability during a crisis. The public feedback received, which details the alleged refusal of an on-call plumber named Frank to respond to a severe after-hours emergency, is a significant and unavoidable drawback. This type of severe reliability issue, especially concerning warranty work and water actively damaging a home, is the very opposite of what a user expects when seeking an "emergency plumber." Therefore, while the company's list of services is impressive and comprehensive, a potential client must weigh the technical capacity against the reported failure in guaranteed emergency response. In the plumbing industry, trust in emergency availability is paramount, and without that confidence, Tennessee users may find more peace of mind with a contractor whose emergency service record is consistently verified and reliable. Choosing Northwest Plumbing should come with a careful upfront discussion to confirm their current commitment and process for fulfilling their 24-hour service promise.
Northwest Plumbing Services
Plumber
- Sewer repair
- Shower repair
- Water heater installation
- Water heater repair
- 24 Hour Emergency Plumbing Repair
- Back Flow Devices
- Bathtubs And Showers
- Certified Plumbing
- Drain Cleaning
- Faucets | Disposals | Toilets
- General Plumbing
- Green Plumbing
- Heating Cooling
- Home Plumbing
- Hose Bibbs
- Instant Hot Water
- Kitchen And Bath
- Kitchen Sink
- Lift Stations
- New Construction Plumbing Installation
- New Construction Residential
- Plumbing Fixtures | Faucets | Toilets
- Plumbing Heating
- Plumbing Remodeling Services
- Plumbing System
- Pressure Regulator Valves
- Remodeling & Upgrades
- Residential Plumbing Repair
- Sinks And Faucets
- Sump Pumps
- Thermal Expansion
- Tubs And Showers
- Video Inspection Services
- Waterheater Installation | Repair
- Whole House Filtration Systems
Northwest Plumbing Details
Offerings
- Repair services
Northwest Plumbing Photos

Northwest Plumbing Location
Northwest Plumbing
120 Spence Ln, Nashville, TN 37210, USA
Northwest Plumbing Reviews
homewarranty
★ 5★ 4★ 3★ 2★ 1Worst plumbing company I’ve ever dealt with. We have a house with plumbing under warranty, to which we had an emergency plumbing issue, and the emergency plumber on call flat out told us and the home building company “I’m not going.” This is completely unacceptable service and quite honestly this company shouldn’t be in business. Frank was the employee we spoke to and the home builders spoke to as he was on call.
December 04 · Benji CollinsI can’t even describe how horrible this company is. We had an after hours emergency (water was literally falling from the ceiling) so we called the after hours line and Frank refused to come to our home. Our house being under warranty, this is the company our builder contracted for us to call so we didn’t have many options. Frank is horrible and this company doesn’t deserve any business.
December 04 · Shelby DavisMy house is only 2.5 years old. Last year NWP replaced a bad TEV valve. Last night I come home and the water is running just like it did last year. When I call today they tell me that it is out of warranty. What company only has a 2 year warranty? A bad company that sells inferior products. I would give them zero stars if it was an option. DO NOT USE THEM.
March 25 · S WillAbsolutely useless customer service, they installed a hot water heater in our new build home and we’ve had nothing but issues with it and they refuse to fix it
August 27 · Mikey SmithQuick service and provided me with a motorized letter saying my pipe was busted (high water bill this month).
October 15 · Jared Gantt
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