Citty's Plumbing & Pools, Inc

- 1830 S Scales St, Reidsville, NC 27320

For many North Carolina residents, especially in the Reidsville area, a home is more than just a house; it’s an investment and a place of comfort, sometimes complete with a swimming pool. When it comes to maintaining the complex water systems within these properties—both the house plumbing and the pool infrastructure—specialized expertise is required. Citty's Plumbing & Pools, Inc. uniquely serves this dual need, operating as both a professional Plumber and a Swimming Pool Contractor.

This dual specialization allows them to address a wide range of water-related issues that commonly affect properties in Rockingham County. From a slow bathroom drain to a needed pool liner replacement, this company positions itself as a singular resource for water systems management. Their offerings span essential repair services for both light residential and commercial properties, ensuring that daily operations, whether at home or in a business, remain uninterrupted.

As a local service provider, Citty's Plumbing & Pools, Inc. is familiar with the community and the typical infrastructure found in Reidsville, NC. This local knowledge is often critical for efficient service and diagnosis. Furthermore, the convenience of accepting credit cards for payment helps homeowners manage unexpected expenses that often accompany plumbing and pool repairs.

Accessibility is vital for any service company, especially one dealing with the potential emergencies of both plumbing and pool maintenance. Citty's Plumbing & Pools, Inc. maintains a central location in Reidsville, North Carolina, providing a home base from which to serve the community and surrounding areas.

The physical address for Citty's Plumbing & Pools, Inc. is:

1830 S Scales St, Reidsville, NC 27320, USA.

Located on South Scales Street, the business is strategically positioned for easy access to the main thoroughfares of Reidsville. This enables their teams to respond to calls throughout Rockingham County efficiently. For local users, this ease of access is a key factor when scheduling non-emergency services or when time is of the essence for a critical repair. A local base demonstrates a commitment to the Reidsville community and ensures familiarity with regional regulations and typical property designs, benefiting North Carolina clients seeking rapid, informed service.

Citty's Plumbing & Pools, Inc.'s primary distinction is its comprehensive coverage of both standard plumbing and specialized pool services. This combined expertise makes them a unique and versatile resource for property owners in the area. Their services can be broadly grouped into general plumbing and aquatic maintenance.

The services offered by Citty's Plumbing & Pools, Inc. include:

• Light Residential Plumbing Service: Addressing common household plumbing issues and repairs.
• Commercial Plumbing Service: Providing necessary maintenance and repairs for local businesses and commercial properties.
• Bathroom Plumbing: Repair and maintenance for all bathroom fixtures, pipes, and drains.
• Drain Cleaning: Professional service for clearing clogs in sinks, tubs, showers, and main drain lines.
• Pool Liner Replacement: Specialized service for updating or repairing damaged in-ground pool liners.
• Pool Plumbing Service: Maintenance, repair, and installation for the dedicated plumbing systems of swimming pools, including filters and pumps.
• General Pool Services: Covering various maintenance tasks to keep pools operational and clean throughout the swimming season.
• General Repair Services: Handling various repair needs across both plumbing and pool systems as part of their core business offerings.

This broad combination ensures that whether a homeowner has a problem in their kitchen, a business needs a commercial drain cleaned, or a pool requires urgent attention, Citty's Plumbing & Pools, Inc. is equipped with the specific skills for the job. The focus on both Light Residential and Commercial services demonstrates a commitment to a diverse local clientele.

The operational features of Citty's Plumbing & Pools, Inc. showcase a business model focused on dual specialization and financial convenience. However, it is essential for local North Carolina users to consider the totality of the available data, including customer feedback, when evaluating their service experience.

Features and highlights of the company include:

• Dual Expertise: They function as both a Plumber and a Swimming pool contractor, which is highly convenient for homeowners with pools, eliminating the need to hire separate companies for house plumbing and pool systems.
• Comprehensive Pool Services: The ability to handle pool liner replacement, pool plumbing, and general pool services makes them a dedicated resource for aquatic maintenance in the Reidsville area.
• General Repair Focus: Their core offering is repair services, indicating they are equipped and ready to fix existing problems efficiently.
• Payment Convenience: The acceptance of Credit cards provides customers with flexibility for payment, which can be particularly helpful for unexpected repair costs.

It is important to note, however, that the available customer reviews indicate significant issues related to communication, responsiveness, and project completion, particularly regarding pool repair and liner replacement projects. Customers reported unreturned calls, missed deadlines, and unfulfilled commitments, suggesting a severe breakdown in customer service communication and project management in certain instances. This negative feedback is a critical consideration for any prospective client in the North Carolina region.

Prospective and existing clients in the Reidsville area can reach Citty's Plumbing & Pools, Inc. using the following contact details:

Physical Address: 1830 S Scales St, Reidsville, NC 27320, USA

Phone: (336) 347-7522

Mobile Phone: +1 336-347-7522

For North Carolina residents considering Citty's Plumbing & Pools, Inc., the worth of choosing them lies in their unique dual specialization. For a property that requires both routine plumbing maintenance and specialized pool contracting, the convenience of a single contractor is undeniably appealing. Their ability to perform Drain Cleaning, Bathroom Plumbing, Commercial work, and detailed Pool Liner Replacement and Pool Plumbing Service means they cover a large area of essential property maintenance.

However, a responsible evaluation must weigh the technical offerings against the documented service delivery issues. While the range of services is extensive and they offer the financial convenience of credit card payment, the multiple, detailed customer reviews citing a lack of responsiveness, failure to meet promised deadlines, and poor communication are a significant factor. One review noted a three-month delay and non-communication after upfront payment for repairs, and another documented months of delayed pool work, ignored calls, and a sudden, unapologetic cancellation of services, which severely impacted the customer’s timeline for the swim season.

Therefore, the company is worth considering for the breadth of its dual service expertise, especially for pool owners in the Reidsville area seeking a one-stop-shop. But local users must proceed with caution, fully understanding that while the services are comprehensive, the reported consistency and reliability of customer communication and project management have been flagged as severely deficient by past clients. North Carolina homeowners should engage with clear, written agreements, manage expectations regarding timelines, and verify communication protocols before committing to large or time-sensitive projects with Citty's Plumbing & Pools, Inc.

Citty's Plumbing & Pools, Inc

1830 S Scales St, Reidsville, NC 27320, USA