Chase Service, LLC Introduce
When a home emergency strikes in Tennessee—whether it's a catastrophic sewage backup or a critical heating system failure—homeowners need a company that responds not only quickly but with genuine care and expertise. Chase Service, LLC, operating out of Chattanooga, is that trusted local partner, providing essential dual-system expertise as both a professional Plumber and a dedicated HVAC contractor. Their reputation is built on a foundation of exceptional, customer-focused service, especially during the worst possible times.
The true measure of a great service company is its commitment during an emergency. Chase Service, LLC consistently demonstrates this dedication, as evidenced by a customer testimonial highlighting a severe plumbing emergency on a Sunday. When others would not answer, the Chase Service team was able to dispatch an "amazing staff member, Eddie," who arrived within one hour to fix the problems of waste pouring into a tub and backed up toilets. This rapid response and the team’s "completely empathic" approach to a distressing situation is what makes them a lifeline for local residents.
Chase Service, LLC provides full Repair services for residential properties, ensuring that all vital systems—from the main sewer line to the central air conditioning—are functioning correctly. The company’s commitment extends beyond mere fixes; they focus on customer education and proactive problem-solving. Technicians like Eddie and Jeff, who handled another severe sewage/drain backup emergency, are hailed as "an integral part of your brand" for their willingness to educate the customer through every step, check every possible drain, and use multiple methods to ensure the blockage was completely and permanently resolved. This proactive service, where they take the initiative to look for the "bigger part of the issue," is a hallmark of their commitment.
The dual nature of their business allows them to offer a holistic approach to home comfort and functionality. Whether you require expert plumbing for a Water Heater Repair or a skilled HVAC contractor for your Residential AC Repair, Chase Service, LLC provides a singular point of contact. This integrated service capability simplifies the process for homeowners and guarantees that all repairs are handled by a team that understands the complexities of interconnected systems. Furthermore, their acceptance of Credit cards provides simple, easy payment options for both emergency and routine work.
Strategically located in Chattanooga, Tennessee, Chase Service, LLC is ideally positioned to serve the greater metropolitan area and surrounding communities. Their location on Airways Blvd allows for efficient mobilization of their plumbing and HVAC teams, which is critical when responding to emergency calls that cannot wait.
The main contact and service dispatch point is:
6113 Airways Blvd, Chattanooga, TN 37421, USA
The company's commitment to round-the-clock availability is highlighted by their ability to send a professional team out on a Sunday during a severe emergency. This demonstrates a deep understanding of the local community’s needs and a dedication to prompt, effective response times across Hamilton County and beyond. They are committed to being the company Tennessee residents can count on when an urgent plumbing or climate control issue arises.
Chase Service, LLC covers all aspects of home plumbing and climate control, ensuring residents only need one number for a comfortable and functioning home. The core of their work revolves around timely and effective Repair services.
- 24/7 Emergency Response: Immediate service availability for critical plumbing and HVAC failures, including sewage backup and heating/cooling outages.
- Advanced Drain Cleaning & Sewer Solutions: Expertise in resolving severe blockages, including professional-grade methods to clear main lines and all secondary drains like those for toilets, tubs, and sinks.
- Plumbing System Repair: Comprehensive repair services covering all common plumbing problems, from leaky pipes and fixture malfunctions to sewer and water line issues.
- Fixture Installation and Upgrades: Professional installation and replacement of new plumbing fixtures, including toilets, faucets, and Garbage disposals.
- Water Heater Service: Repair, service, and replacement of Water heaters to ensure consistent and reliable hot water supply.
- Septic System Service: Repairs and servicing for septic lines and systems, addressing issues like blockages and backups to restore proper function.
- Heating and Cooling System Repair: Expert repair and maintenance for central HVAC systems, including Residential AC Repair and furnace services, to combat the extreme seasonal temperatures of Tennessee.
- System Replacement: Offering full HVAC System Replacement, including guidance on selecting energy-efficient units for long-term comfort and savings.
- General Home Comfort: Addressing issues related to low water pressure in a kitchen sink, and potentially offering solutions like Water Quality systems.
Chase Service, LLC has established a clear brand identity rooted in customer care and technical thoroughness, setting them apart in the competitive Tennessee home service market.
- Genuine 24/7 Availability: Proven ability to respond to plumbing emergencies on weekends, establishing them as a reliable source of help "at the worst possible time."
- Proactive Problem Resolution: Technicians, such as Eddie and Jeff, take the initiative to check every possible drain and use multiple methods to ensure the blockage is fully resolved, going far beyond the minimum required to locate the "bigger part of the issue."
- Customer Education Focus: A commitment to allowing customers to be involved in the process and educating them through every step to help prevent future problems, such as advising on how to take care of lines and septic systems.
- Respect for the Home: Technicians consistently ensure all work areas are left clean, even insisting on cleaning up leftover tissue backup in toilets and showers, reflecting a high level of professionalism and respect for the customer’s property.
- Dedicated and Highly Praised Staff: Specific technicians are recognized by name in reviews, underscoring the friendly, positive, and focused attitude that has made customers feel comfortable and confident in the service they received.
- Dual-Certified Service: Offering comprehensive Plumber and HVAC contractor services ensures a seamless, coordinated approach to total home system maintenance.
- Convenient Payment: Acceptance of major Credit cards makes emergency and routine transactions simple and stress-free.
For all plumbing, septic, and HVAC needs in the Chattanooga region and beyond, residents can contact Chase Service, LLC for immediate assistance or to schedule a service appointment.
Address: 6113 Airways Blvd, Chattanooga, TN 37421, USA
Phone: (423) 702-7237
Mobile Phone: +1 423-702-7237
The primary reason to choose Chase Service, LLC is their unparalleled dedication to the customer, particularly during an emergency. For a Tennessee homeowner facing the stress of a sewage or drain backup, the peace of mind that comes from knowing a company will answer the phone on a Sunday and dispatch a professional team within the hour is invaluable. The reviews speak volumes, describing a level of service that turns a first-time customer into a "customer for life."
The technicians, notably Eddie and Jeff, exemplify the company's commitment to professionalism and thoroughness. They are not satisfied with a temporary fix, proactively checking "every other possible drain" to ensure the blockage is completely eliminated, a stark contrast to other companies that may only offer a quick, superficial resolution. This focused drive, combined with an educational approach and the genuine kindness of cleaning up a messy situation they didn't have to, elevates the company's offering far above standard Repair services. When you choose Chase Service, LLC, you are not just hiring a Plumber or an HVAC contractor; you are gaining a dedicated, professional, and empathetic partner committed to solving your problems permanently and maintaining the comfort and health of your home.
Chase Service, LLC Details
Offerings
- Repair services
Payments
- Credit cards
- Credit cards
Chase Service, LLC Photos
Chase Service, LLC Location
Chase Service, LLC
6113 Airways Blvd, Chattanooga, TN 37421, USA
Chase Service, LLC Reviews
home warrantyjob
★ 5★ 4★ 3★ 2★ 1On a Sunday at the worst possible time, Anthony was able to get an amazing staff member, Eddie, out to service a plumbing emergency where waste was pouring into my tub and backed up in my toilets. No one else would answer my calls on a Sunday but these guys were here within 1 hour and fixed all my problems! Customer service amazing, completely empathic to what was happening, and professional in knowledge and educating on how to take care of my lines and septic to prevent future problems! I will never call another company again!Thanks guys!
February 25 · Angela BorgognaAs a very recent customer of your plumbing services, I want to take a minute to compel you to recognize Eddie and Jeff as more than just a part of your crew, but an integral part of your brand, image and future as a company. These two gentlemen did more than just exceed my expectations in resolving my plumbing issue today. They arrived on site to an emergency situation where we were experiencing sewage/drain backup in our downstairs bathroom. We had been assigned another company over the weekend through our home warranty company that had temporarily resolved the issue. Unfortunately, the issue arose once again. After seeing Eddie and Jeff's approach to this issue, I understand why it happened again with the other company. But thank goodness that Eddie and Jeff are around! Let me tell you about these two awesome guys:Eddie and Jeff arrived at my home earlier than expected- AWESOME. They were extremely friendly and very happy to allow me to be involved in the process and educate me through every single step- AWESOME. When they arrived, they checked over the whole situation and decided the best approach to take. After relieving some of the backup issues in the basement, they decided that the water flow didn't meet their expectations, so they took the initiative to check every other possible drain to MAKE SURE that the blockage had been completely resolved- WHO DOES THAT?!?! THESE GUYS ARE AWESOME. Because of their proactive customer service and professionalism, they were able to locate the bigger part of the issue where the main soft tissue blockage was taking place. Unfortunately, they were unable to access the blockage through one area, so, being the customer focused guys they are, they CHECKED EVERY SINGLE DRAIN IN MY BASEMENT to make sure the blockage was taken care of (which was the issue from the very beginning with the first company). To no surprise, Eddie and Jeff had the blockage solved and the water was running great out of the main line.In the midst of all this, they had tried multiple different machines and methods to make sure the issue was fixed. The were extremely positive, very friendly and maintained a focused drive until our problem was resolved (all while standing around in someone else's poop water. respect.).They even made sure all the leftover tissue backup in my toilet and shower was cleaned up (they didn't have to do that, but they insisted because that's what "Chase Services does") and that all the toilets and sinks in the rest of the house were flowing properly out the main line in the basement.These two guys have made me a Chase Service customer for life. Can you make sure and take the time to recognize Eddie and Jeff? They deserve it.
January 29 · Travis YoungI have had more than one experience with Chase Service that has been so unprofessional and left unfinished every time for another company to have to come in and complete with my hot water heater. They get sent through my Home Warranty Company, collect the deductible, screw up the job, and find excuses to not return to finish per contract with my warranty company. I have reported them to the Brand they advertise to represent, and to the Home Warranty Company, because twice now I have had to hire other plumbers to finish the job in a professional and timely manner, and clean up their messes, from the supervisor in house, on down. I suspect amateur scam artist at play, and I have zero tolerance to be a victim of it. Terrible customer service! If they are the last people to call, you'd do better referencing Google and fixing whatever it is yourself.
December 29 · Tina MoseleyThis company was out to my home for a repair. First impressions are everything - I’ll leave it at that. Anywho, moving along… they left my door wide open (where you could see inside my home) my personal expensive items just available in plain sight… anyone could walk in or someone could easily scope out my place and came back at a later time. They also used my bathroom without my permission (I’m certain because the toilet seat was left up)… I really don’t have much to say besides the lack of common courtesy.
June 06 · TN ReviewerGreat service through our home warranty. Our tankless water tank was giving us an issue and Jeff determined the problem and Jeff replaced both PRG's. Dustin and Jeff did an outstanding job. Pleasant and efficient. Would use again.
February 07 · Ted Edwards
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