Benjamin Franklin Plumbing

- 36605 Lincoln Trail, North Branch, MN 55056

For homeowners and businesses throughout North Branch and the greater North Metro area of Minnesota, dealing with a plumbing issue—whether it's a minor leak or a major emergency—requires a quick, professional, and reliable solution. Plumbing is an essential system, especially in a region where winter can put significant stress on pipes and water heaters. Benjamin Franklin Plumbing of North Metro is a local service provider dedicated to addressing these critical needs with expertise, promptness, and a high standard of customer care.

This service operates as a residential and light commercial plumbing contractor, offering a full suite of repair, installation, and maintenance services. The company prides itself on its strong commitment to punctuality, a characteristic that is especially valued when an urgent plumbing problem arises. Their mission is to ensure that residents in the community, who value their homes and the local environment, have access to reliable plumbing that supports their everyday comfort and peace of mind. They emphasize a customer-focused approach, treating every home with respect and striving to exceed expectations with every job they perform.

Operating locally within the community gives the company an understanding of the specific plumbing challenges faced by Minnesota properties. These often include issues unique to the area, such as the impact of hard water on fixtures and water heaters, and the risks associated with the severe freeze-thaw cycles that can affect both internal and external piping. By focusing on these local needs, Benjamin Franklin Plumbing aims to deliver solutions that are not just quick fixes, but lasting, high-quality repairs and installations.

Their service area covers a wide range of communities, providing licensed and experienced plumbers to handle routine maintenance, complex installations, and unexpected emergencies. This comprehensive coverage and a focus on both residential and light commercial clients establish them as a versatile and accessible option for those in need of professional plumbing assistance throughout the North Branch region.

The office and operations for Benjamin Franklin Plumbing of North Metro are centrally located in the North Branch area, which helps facilitate quick dispatch and service response times for local customers. The physical address for the business is:

36605 Lincoln Trail, North Branch, MN 55056, USA

While the company serves a broad area including surrounding communities like Andover, Cambridge, Forest Lake, Lino Lakes, and White Bear Lake, the North Branch location serves as a key hub. This strategic positioning allows them to manage their "Punctuality Guaranteed" promise effectively, a feature that distinguishes their service in the North Metro market. For urgent issues that cannot wait, their business model is structured to provide support around the clock.

Benjamin Franklin Plumbing offers a wide array of residential and light commercial plumbing services, covering everything from simple repairs to major system installations. Their offerings are designed to address the full spectrum of a home’s plumbing needs, often dealing with the issues that are most common and urgent in a Minnesota climate. Payment for these repair and installation services can be made using credit cards.

Key services available from Benjamin Franklin Plumbing include:

• Emergency Plumbing Services: Available 24 hours a day, 7 days a week, for urgent issues like burst pipes, significant leaks, or sewer backups.
• Drain Cleaning and Unclogging: Professional service to clear stubborn clogs and restore proper wastewater flow in all drains, from sinks to main sewer lines.
• Sewer Line Services: Comprehensive solutions including sewer line repair, replacement, video inspection, and clearing of tree root intrusion.
• Water Heater Services: Installation, replacement, and repair of all water heater types, including traditional tank models, high-efficiency units, and tankless water heaters.
• Boiler Services: Professional repair and maintenance services for home boiler systems, which are vital for heating during Minnesota winters.
• Water Treatment and Filtration Systems: Installation and servicing of water softeners, water filtration, and iron filters to address hard water and water quality concerns common in the area.
• Well and Pump Services: Repair, maintenance, and installation of well pumps and holding tanks for homes that rely on well water.
• General Plumbing Repairs and Installation: Fixing leaks, replacing or installing new fixtures (faucets, sinks, toilets, showers, bathtubs), and handling gas piping.
• Plumbing for Remodels: Installing or upgrading plumbing systems as part of home renovation projects.
• Sump Pump Services: Installation and repair of sump pumps to prevent basement flooding due to high groundwater levels, a common seasonal concern in the region.
• In-Floor Heating: Services related to the installation and repair of in-floor heating systems.

Several features and policies are highlighted by Benjamin Franklin Plumbing as key benefits for their customers, emphasizing trust, transparency, and a high level of professionalism. These features are designed to provide peace of mind to homeowners when inviting a contractor into their home.

• Punctuality Guarantee: Their commitment is famously summarized as, “If There's Any Delay, It's You We Pay! ®” This policy offers customers assurance that their time is respected, backing the promise with a monetary penalty for late arrival to a scheduled service appointment.
• 24/7 Availability: Plumbers are available around the clock to address any plumbing emergency, day or night, ensuring urgent problems are resolved quickly.
• Upfront Pricing: The company operates with clear, straightforward pricing provided to the customer before any work begins, aiming to eliminate hidden fees or unexpected costs.
• Licensed and Experienced Professionals: The team consists of highly trained, licensed plumbers who undergo background checks and drug testing, promoting safety and expertise.
• 100% Satisfaction Guarantee: The company stands behind the quality of their work with a customer satisfaction guarantee on all services performed.
• Warranties on Service: Repairs and installations are often backed by a warranty, adding another layer of confidence in the quality of the service.
• Commitment to Cleanliness: Technicians are known to put down coverings on floors and clean up the work area before leaving, treating the customer's home with respect.
• Accepts Credit Card Payments: For customer convenience, they accept credit card payments for services rendered.

To reach Benjamin Franklin Plumbing for service in the North Branch and surrounding North Metro areas, you can use the following information. Note that they have a general phone number for bookings and a separate emergency line in some areas to ensure prompt response for critical issues.

• Address: 36605 Lincoln Trail, North Branch, MN 55056, USA
• Primary Phone: (651) 674-5169

Choosing a plumber in Minnesota, especially one serving the expansive North Metro region, means selecting a company that is prepared for the unique challenges of the climate and local infrastructure. Benjamin Franklin Plumbing positions itself as a strong choice for local residents due to its blend of reliable service and customer-centric policies.

The company’s dedication to being on time is a significant differentiator. Knowing that a plumber will arrive as promised—or compensate the customer for the delay—provides much-needed assurance, particularly during stressful plumbing failures. Furthermore, their experience with typical Minnesota-specific plumbing issues, such as hard water maintenance, boiler and well service, and mitigating the effects of freeze-thaw cycles, means they are often better equipped to offer long-term solutions rather than temporary fixes.

The comprehensive nature of their service offerings, ranging from essential drain cleaning and water heater work to more specialized services like in-floor heating and water treatment, makes them a one-stop shop for most residential and light commercial plumbing needs. This capability, combined with their 24/7 availability for emergencies, ensures that help is always available, a vital consideration for Minnesota homeowners facing sub-zero weather conditions.

While some public reviews indicate concerns regarding pricing and communication on itemized billing—a factor any prospective customer should consider—the majority of feedback often highlights the professionalism, expertise, and prompt nature of the on-site technicians. Customers frequently commend the plumbers for their knowledge, courtesy, and for taking the time to explain the issues and repair options clearly. The company's commitment to using licensed professionals, offering upfront pricing, and backing their work with a satisfaction guarantee are foundational promises that aim to build long-term trust in the local community.

Ultimately, Benjamin Franklin Plumbing aims to be the dependable choice for North Branch and North Metro residents by delivering professional, punctual, and high-quality plumbing service tailored to the specific demands of a Minnesota home.

Benjamin Franklin Plumbing

36605 Lincoln Trail, North Branch, MN 55056, USA