Bag-Pipe Plumbing Introduce
Bag-Pipe Plumbing is a locally operated Plumber serving the Pinson, Alabama community and the greater Birmingham area. The company has a history in the region, operating as a Master Plumbing and Licensed Gas Fitter service with an advertised claim of over 30 years of experience in the trade. They offer a diverse portfolio of Repair services, covering the full spectrum of residential and commercial plumbing needs, from simple faucet work to complex sewer line and gas system installations.
The company highlights its commitment to customer satisfaction and offers Free Estimates, making it easier for Alabama homeowners to budget for unexpected repairs. Historically, the business was well-regarded, with customers praising previous workers like 'Brad' for promptness, working late to ensure the job was completed, and providing excellent work at an "affordable" price. One notable instance involved quickly diagnosing a severe Leaking Pipe issue behind a kitchen sink where a pipe had completely eroded, demonstrating expertise in solving complex, emergency plumbing situations.
However, recent public feedback indicates that Bag-Pipe Plumbing has undergone a change in ownership, which has seemingly introduced instability in service quality and customer relations. According to one long-time customer, the business was sold by the previous owner to a cousin named 'Wes,' and subsequent service provided by a worker named 'Brady' resulted in significant damage, lack of follow-up on repairs, and what the customer described as unprofessional behavior, including "yelling." This incident, which involved damaging a pipe and drilling a large hole leading to water dripping through the ceiling, raises serious concerns about current standards of workmanship and accountability, particularly regarding worker licensing and post-service responsibility for damages. Prospective clients in Alabama should be aware of this reported change in service quality when considering Bag-Pipe Plumbing.
Bag-Pipe Plumbing is strategically located in Pinson, Alabama, positioning them well to serve the community, which is part of the Birmingham metropolitan area. This central location allows them to efficiently dispatch plumbers to various suburbs and neighborhoods across Jefferson County and beyond.
The company’s address is:
5980 Mockingbird Ln, Pinson, AL 35126, USA
Customers can reach the business using the primary phone line, which is the best method for scheduling services, requesting a free estimate, or reporting a plumbing emergency. The business also advertises Emergency Services, indicating a commitment to serving customers outside of regular business hours when urgent plumbing issues arise. Given the reports regarding recent staff changes and communication issues, customers are encouraged to clearly confirm the scope of work and any licensing information when speaking with the current team.
Bag-Pipe Plumbing promotes a robust list of services, backed by their standing as a Master Plumbing and Licensed Gas Fitter company. This allows them to tackle both routine household needs and specialized infrastructure projects that many general plumbers may not be equipped to handle.
Key services provided by Bag-Pipe Plumbing include:
- Comprehensive Plumbing Services: General Repair services for Leaking Pipes, drain clogs, running toilets, and all Faucets, Fixtures and Pipes - Repair or Replace needs.
- Water Heater Expertise: Full-service on Water Heaters, including repair, replacement, and installation of both standard and Tankless Water Heaters.
- Gas Work: Specialization as a Licensed Gas Fitter for Gas Work, including installing new lines, servicing gas logs, and regulator adjustments.
- Sewer and Drains: Expertise in Sewer and Drains replacement and repair, including professional services for clearing drain clogs.
- Water Line Service: Full Water line replacement and repair services.
- Camera Lines: Use of Camera lines for non-invasive inspection and accurate diagnosis of underground or hidden pipe issues.
- Remodels: Providing plumbing support for bathroom and kitchen remodel projects.
- Hard-to-Find Parts: A niche feature is their willingness and ability to source Hard to find Parts for repairs on older or discontinued fixtures.
Bag-Pipe Plumbing offers several notable features, many of which stem from their long-standing experience and licensing, though they are currently shadowed by reports of recent operational changes.
- Master Plumber and Licensed Gas Fitter: Holding these licenses confirms their qualification to handle complex tasks, including gas lines, a service many plumbers cannot provide.
- Extensive Experience: Advertises over 30 years of experience, suggesting deep knowledge of plumbing systems common in Alabama homes.
- Free Estimates: Provides customers with a complimentary assessment and cost projection for planned services or necessary repairs.
- Emergency Services: Availability for plumbing emergencies, such as severe Leaking Pipes or bursts, offering necessary help when unexpected issues strike.
- Commitment to Affordability: Known for offering fair and affordable prices, with an alleged willingness from previous management to work late to ensure the job got done at a price the customer could afford.
- Specialty Repair Work: Not afraid to handle difficult jobs, including sewer and drain replacement and locating hard-to-find plumbing parts.
For residents and businesses in Pinson, AL, and the surrounding Birmingham areas looking to inquire about services or schedule a repair, here is the contact information for Bag-Pipe Plumbing:
Address: 5980 Mockingbird Ln, Pinson, AL 35126, USA
Primary Phone: (205) 681-8060
Mobile Phone: +1 205-681-8060
Choosing Bag-Pipe Plumbing is primarily worth considering for the technical depth provided by a company that holds both Master Plumber and Licensed Gas Fitter credentials. For Alabama homeowners dealing with issues involving Gas Work, specialized Water Heater needs, or complex Sewer and Drains replacements, this level of expertise is a significant asset. Furthermore, their historical reputation for working hard—even late into the evening—to provide an affordable solution suggests a commitment to customer support, particularly in urgent scenarios.
However, it is imperative for new or returning customers to exercise caution due to the reported recent change in ownership and the resulting severe negative review concerning workmanship, lack of proper licensing for a dispatched worker, and failure to rectify damages. While their advertised services and past reputation are excellent, the most responsible decision for a resident in Pinson, AL, is to proceed with awareness. If choosing Bag-Pipe Plumbing, customers should ensure that a fully licensed plumber is dispatched for the work, confirm their current insurance and licensing status, and establish a clear agreement on responsibility for any potential damages before any work begins, especially for critical or complex Repair services.
Bag-Pipe Plumbing Details
Offerings
- Repair services
Bag-Pipe Plumbing Photos
Bag-Pipe Plumbing Location
Bag-Pipe Plumbing
5980 Mockingbird Ln, Pinson, AL 35126, USA
Bag-Pipe Plumbing Reviews
I called Brad when I had water pouring from my basement ceiling and had no idea where it was coming from. He came over that day and determined that my pipe behind my kitchen sink had completely eroded away (partly my fault for pouring Drano trying to unclog it).He worked late ensuring the job got done and at a price I could afford. Great service and great work. Haven't had a problem since.
May 11 · Jim PowellI called this business because I had used them many times before. When someone named Brady arrived he told me the previous owner had sold the business to his cousin named Wes and he was working for him. To my knowledge Brady does not have a license to be a plumber. Long story short, he angered a pipe and drilled a hug hole in the bottom of it. While he was downstairs with my husband we notices water dripping through the ceiling tiles. We flipped. I said I would call the builder and get the original plumber over to cut the hole in the wall and whatever else it took to fix the mess. Brady said that he would make everything good for us, he didn't. He did a great bit of yelling at me, I have received NO payback for the damage and the cost out of our pocket was considerable. I will NEVER call this bunch of people to assist me again.
November 19 · Sandra McClureThe folks at Bagpipe plumbing did an excellent job. They quickly and effectively fixed my issue. They were extremely courteous and professional and have won my business going forward.
July 18 · Bart Masters- May 22 · Smith Sherrer
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