American Water Heater Co

- 500 Princeton Rd, Johnson City, TN 37601

For residents and businesses across Tennessee, having a reliable source of hot water is more than a convenience—it’s a necessity. When the time comes for a new installation, system upgrade, or essential repair, knowing which local experts to turn to is key. American Water Heater Co, located right here in Johnson City, TN, stands out as a significant entity in the water heating industry, specializing in the manufacturing and distribution of a wide array of water heating equipment for both residential and commercial needs.

The company focuses its efforts on providing extensive options, ranging from traditional tank systems to modern, high-efficiency models. While primarily a manufacturer whose products are sold and installed by independent plumbers and contractors, the firm is rooted in the local Tennessee community, serving as a hub for innovation and distribution across the state and beyond. Understanding their offerings helps Tennessee users select the right equipment when working with their local plumbing professional.

American Water Heater Co is centrally located in East Tennessee, making it an anchor business in the region. The primary facility, which includes corporate offices, manufacturing, and research and development, is situated at the following address:

500 Princeton Rd, Johnson City, TN 37601, USA

This Johnson City location places the company within the Tri-Cities region, providing accessibility for contractors and partners throughout Eastern Tennessee, including areas like Kingsport, Bristol, and Knoxville. For customers, while this address serves as the company headquarters, their water heaters are made available statewide through an established network of licensed and insured local plumbing contractors and retailers who handle the direct installation and service in Tennessee homes and businesses.

The company's core focus is on comprehensive water heating solutions. When you or your local Tennessee plumbing contractor look to American Water Heater Co for a new system, you can expect access to a broad portfolio of products and related support services. Note that actual installation and direct repair services for a unit in your home must be performed by a qualified, local plumber.

• Residential and Commercial Water Heaters: A full spectrum of products designed for various property sizes and hot water demands.
• Electric Water Heaters: Standard and specialized electric models, including high-efficiency options.
• Gas Water Heaters: Models utilizing natural gas or propane for heating.
• Tankless Water Heaters: Modern, on-demand systems for energy efficiency and continuous hot water.
• Heat Pump Water Heaters: Hybrid systems that use heat pump technology for superior energy efficiency.
• New Water Heater Installation Support: Providing the products and technical specifications required for licensed contractors to install a new unit.
• Water Heater Repair (Parts Replacement and Warranty Service): The company provides necessary parts and honors warranty service for their manufactured products. Note: Customers are responsible for the labor cost charged by their chosen plumber to diagnose the issue and install the supplied part, which is a common practice in the manufacturing warranty structure.
• Water Heating Equipment: Accessories and components such as Expansion Tanks and Storage Tanks.
• Advanced Technology: Focusing on Water Heater Technology and Water Heaters Energy efficiency solutions.
• Installation Components: Including Housing Installation and Vent Installation materials.
• Miscellaneous Components: Automatic Water Shutoff Valve systems.
• Additional Support: Information on Rebates Available for certain high-efficiency models.

As a prominent manufacturer in the water heating space, American Water Heater Co focuses on developing a diverse product line to meet the varied demands of the Tennessee market, from residential homes to large commercial properties.

• Local Tennessee Base: The company maintains its corporate offices, research and development, and manufacturing facility in Johnson City, grounding its operations in the state.
• Broad Product Range: Offering electric, gas, tankless, and heat pump water heaters, ensuring a solution for nearly every application and fuel type used in Tennessee.
• Focus on Efficiency: Developing high-efficiency water heaters, including ENERGY STAR® rated models, to help Tennessee consumers save on utility bills.
• Residential and Commercial Use: Providing specialized equipment for both home use and large-scale commercial water heating applications.
• Leak Detection Systems: Offering components that integrate into modern systems to help prevent significant water damage.
• Warranty and Parts Support: Standing behind their products by supplying necessary Parts Replacement and Warranty Service to resolve unit malfunctions.

While the product quality and support are crucial, customers should be mindful of the specifics of the warranty program. As observed in public feedback, their Limited Warranty typically covers the replacement of faulty parts but often requires the customer to bear the costs for shipping, electrician service, and the professional plumber's labor for installation and diagnosis. This is an important detail for Tennessee property owners to discuss with their installing contractor, as labor costs for warranty work are frequently a consumer expense across the industry.

For inquiries regarding products, parts, or warranty support, Tennessee contractors and consumers can reach the company directly:

• Address: 500 Princeton Rd, Johnson City, TN 37601, USA
• Phone: (423) 283-8000
• Mobile Phone: +1 423-283-8000

If you are experiencing a leak or an immediate loss of hot water, it is always recommended to contact a local, licensed plumber in your Tennessee service area (such as Johnson City, Knoxville, or Nashville) first. They can provide immediate, on-site service, accurate diagnosis, and professional installation for any replacement parts or a new unit from American Water Heater Co or other brands.

Choosing a water heater from a manufacturer based in Tennessee, like American Water Heater Co, offers the benefit of supporting a local economy and accessing a wide variety of product types, which is essential for the diverse climate and housing stock across the state. What is most worth choosing from this company is their comprehensive range of heating solutions, allowing Tennessee users to select the right product for their specific needs—whether that is a standard electric model for a suburban home, a high-efficiency gas unit, or a space-saving tankless system.

The vast selection includes options for energy-conscious consumers, with electric heat pump and high-efficiency gas models that can lead to long-term utility savings. They also cater to both Residential and Commercial clients, ensuring businesses and multi-family units in Tennessee have access to appropriately sized and reliable Water Heating Systems.

When Tennessee residents and businesses are faced with a water heater decision, partnering with a knowledgeable, local plumbing service that is familiar with American Water Heater Co's product line is crucial. A qualified local plumber will ensure the correct unit is selected, and all aspects of the job—including installation, vent installation, and gas/electrical connections—are handled safely and efficiently, providing the best long-term value for a necessary home system.

American Water Heater Co

500 Princeton Rd, Johnson City, TN 37601, USA