AAA Plumbing & Drain Services Introduce
For residents and property owners in LaFollette, Tennessee, and the surrounding Campbell County area, dealing with a plumbing issue—whether a leaky faucet or a major water heater failure—requires prompt, professional attention from a local expert. AAA Plumbing & Drain Services is a plumbing service provider rooted in the LaFollette community, offering a core set of essential repair and maintenance services critical to keeping Tennessee homes and properties functioning smoothly.
As a local plumber, AAA Plumbing focuses on the repair services that homeowners most frequently encounter. The company positions itself as a resource for fixing common but disruptive problems, from identifying hidden leaks to restoring your home’s hot water supply. In the Tri-Cities region and surrounding areas of East Tennessee, having a reliable local contact for unexpected plumbing faults is invaluable, and this company aims to be that call for residents facing immediate repair needs.
However, potential customers should approach their service with realistic expectations, particularly after reviewing customer feedback. The provided customer reviews highlight significant concerns regarding job completion, post-service leaks, time management, site cleanup, and billing practices. One detailed review describes paying a substantial upfront amount only to be left with an unfinished job and a major new leak in the basement, alongside an issue with tools left scattered across the property. Another review concerns a septic installation and bathroom floor remodel where the workmanship was ultimately deemed proper, but was marred by laziness in site cleanup, extended completion times, and demands for mid-job payment. These reports suggest that while the company performs necessary repair services, customers should establish extremely clear, detailed contracts defining the scope of work, timeline, and payment schedule before any work begins, especially for larger or multi-stage projects like septic installation or remodeling work. Transparency and meticulous oversight are recommended to ensure complete satisfaction.
AAA Plumbing & Drain Services is centrally located in the heart of Campbell County, which facilitates accessibility for customers in LaFollette and the nearby communities. Their physical address serves as a base of operations for dispatching technicians to various service calls throughout the region.
Their primary focus is serving the local community, ensuring that residents in LaFollette, Tennessee, have a nearby plumbing resource when a need arises. The physical location is:
Address: 200 Ellison Rd Apt 4, LaFollette, TN 37766, USA
Being locally situated means they are poised to respond to calls within the area, which is a major benefit for homeowners facing plumbing emergencies like a severe leak or a broken water heater, where every minute counts. The provided phone numbers offer a direct line to schedule necessary repair services.
The scope of services provided by AAA Plumbing & Drain Services is primarily centered around essential maintenance and repair of a property's core plumbing system. Their offerings address the most common, critical issues that require immediate professional attention in a residential or small commercial setting.
The core repair services offered by this local Tennessee plumber include:
- Water Heater Repair: Addressing malfunctions in water heaters to restore reliable hot water supply to the property. This is a critical service for both comfort and sanitation in any home.
- Plumbing Leak Detection: Utilizing expertise to accurately locate and diagnose leaks, which is essential for preventing significant property damage and mold growth that often results from unseen water leaks.
- Plumbing Pipe Repair: Fixing or replacing damaged pipes within the water supply or drainage system to stop leaks and restore proper flow and pressure.
- Faucet Repair: Service to fix faulty, dripping, or non-functional faucets in kitchens and bathrooms, conserving water and eliminating irritating noise.
While the officially listed services are highly focused on these specific repair areas, it is common for local plumbers to handle related tasks such as toilet repair, unclogging drains, and potentially larger jobs like septic installation, as indicated by customer reviews. However, customers should inquire directly to confirm the availability and expertise for any service outside the four explicitly listed repair items.
AAA Plumbing & Drain Services offers several key features for homeowners in the LaFollette and East Tennessee regions, primarily revolving around their localized repair focus:
- Specialized Repair Focus: The company concentrates its expertise on four of the most critical and frequently needed plumbing services—water heater repair, leak detection, pipe repair, and faucet repair—ensuring focused attention on these vital components.
- Local Accessibility: Located directly in LaFollette, TN, the business is well-positioned to serve the Campbell County community, offering local residents a convenient option for their plumbing needs.
- Direct Contact: The provision of both a standard phone number and a mobile number gives customers multiple ways to seek assistance and schedule a service call, streamlining the process of getting a technician to the site.
- Experienced in Varied Projects: Although primarily a repair service, the company has undertaken larger projects, including septic tank installation and minor remodeling, demonstrating a wider scope of practical experience in construction and plumbing systems.
It is important to reiterate the mixed nature of the customer feedback when considering these highlights. While a local focus is a key feature, the reported issues with delayed completion, site mess, and post-service leaks are serious considerations. These details are a crucial part of the public profile, indicating that clear, detailed communication and a careful pre-job agreement are essential steps for every customer.
For residents in the LaFollette, TN, area needing plumbing repair or to inquire about service for a specific plumbing issue, contact AAA Plumbing & Drain Services using the information below:
Address: 200 Ellison Rd Apt 4, LaFollette, TN 37766, USA
Phone: (423) 563-0330
Mobile Phone: +1 423-563-0330
Choosing a local plumber in a smaller Tennessee community like LaFollette often means prioritizing accessibility and focused expertise. AAA Plumbing & Drain Services’ strength lies in its concentrated focus on core repair services: fixing leaks, repairing pipes, mending faucets, and restoring water heaters. These are the lifeblood services that keep a Tennessee household operational, and having a local company dedicated to these immediate repair needs is inherently valuable when a crisis strikes. Their location right in LaFollette makes them a readily available option for residents in Campbell County who need a quick response to a broken component.
However, to make an informed choice, potential customers must take a cautious, proactive approach. The detailed negative feedback regarding unfinished work, subsequent leaks, lack of cleanup, extended timelines, and upfront payment disputes cannot be ignored. These reviews suggest a significant risk of service quality issues and poor project management.
For customers seeking simple, isolated repairs—a single faucet fix or water heater repair—the company’s focused expertise might be sufficient, but communication is paramount. For any larger, more complex work, such as the full septic installation or bathroom remodeling noted in the reviews, customers are strongly advised to take specific protective steps. This should include:
- Obtaining a highly detailed, written **scope of work** that clearly lists every task to be performed and a firm expected timeline.
- Insisting on a **payment schedule** tied explicitly to the verifiable completion of project milestones, avoiding large upfront payments or demands for payment before the work is finished and inspected.
- Confirming that the technician will perform a final **leak check and site cleanup** before leaving the property.
By approaching AAA Plumbing & Drain Services with this level of clarity and due diligence, residents in the LaFollette area can leverage the company's local repair expertise while mitigating the risks highlighted by previous customer experiences, ensuring a safer and more successful plumbing project.
AAA Plumbing & Drain Services Services
Plumber
- Faucet repair
- Plumbing leak detection
- Plumbing pipe repair
- Water heater repair
AAA Plumbing & Drain Services Details
Offerings
- Repair services
AAA Plumbing & Drain Services Photos

AAA Plumbing & Drain Services Location
AAA Plumbing & Drain Services
200 Ellison Rd Apt 4, LaFollette, TN 37766, USA
AAA Plumbing & Drain Services Reviews
chargedjobcostwork
★ 5★ 4★ 3★ 2★ 1My tub had a constant drain, and the handles were missing. My sink in the bathroom needed a pipe installed so we could finish fixing it. They came out at 4pm and was going to charge us $575. They left without anything being finished and I can't use my tub. They left at 10pm. My husband came home and seen that the bathtub pipe that they just put in was leaking behind it and into our basement, so it had been leaking all night long. They wanted to charge us another 100$ to cut the wall and because it was taking so long and they had to come back. My husband called and told them he didn't want them to finish the job. We paid 351$ up front and he left us in a bigger mess than when he came and is still demanding the rest of the money. They left there tools everywhere in our bathroom to our yard.
February 11 · Angel RenoThey gave us a new septic, installed i guess properly, but were too lazy to cover it fully and fix our yard from them pulling out the old one. Had an inspector watching them level out our back yard and by the time they were getting to leveling and covering the septic the inspector left. He barely covered it and wanted us to pay him half way through. We asked him to redo our bathroom floor, it took him 3 weeks when it was just a small square bathroom. And he also wanted payment half way through that too. The bathroom floor was installed properly though.
April 15 · Desmond CloudsMr. Hanley was wonderful! Him and Luke came all the way to our home to help us on a weekend with our plumbing problem. They didn't give up till the problem was fixed. They were very kind and they did a very good job. It ended up being a big job but the price was fair. They were very honest and professional. We will definitely be calling them if we ever run into another problem.
December 04 · Becki GriffithBruce Hanley is a scam artist. He hires unlicensed people to do his work for him while he does nothing. He will take your money for a job he states he can do, but honestly has no idea. He has called me late at night while I’m at work to tell me he finished the job, but he never has. He tries to pull the wool over your eyes. I am currently $575 plus the cost of my sewer pump and now I’m having to hire someone else. He took the money from my wife, whom would trust anyone and not a confrontational person, and stated he would refund us the money if he couldn’t fix it. He refuses to give it back and I’ve currently filed a complaint against his license through the state of Tennessee. The people he has with him aren’t licensed so it’s very risky. He will take advantage of you at your cost. Please don’t hire him if you need something done. You’ll regret it. I ignored reviews on here in hopes of them being wrong, but he screwed us over.
March 27 · dahuckinatorWe were charged $650 LABOR ALONE to Install a water pump in a basement. This is not including the $199 charge for the pump itself. Not to mention my son in law, who denied any cash offered, did most of the work, because the employee was not able to lift most of the equipment. Oh yeah, and it took four hours.
July 04 · Amanda Parker
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