A & W Plumbing and Heating, Inc.: 24/7 Expert Plumbers in Southern Illinois

A & W Plumbing and Heating, Inc. Introduce

For homeowners and business operators throughout Southern Illinois, having a single, reliable point of contact for all plumbing, heating, and critical home systems is invaluable. A & W Plumbing and Heating, Inc., based in Murphysboro, IL, has established itself as that comprehensive resource. Founded in 2005, this family-owned and woman-owned business has been building a solid foundation of trust and reliable service across the region for over 15 years. Their mission is straightforward: to help homeowners and business owners keep their properties safe and comfortable through expert, high-quality mechanical services.

The company excels by not limiting its expertise to just one service. A & W Plumbing and Heating, Inc. operates as a full mechanical company, offering an extensive array of services that cover everything from basic residential plumbing repairs to complex commercial HVAC and industrial installations. This diverse capability means that whether you are dealing with a burst pipe in the middle of the night, planning a full bathroom remodel, or need preventative maintenance on a commercial heating unit, you only need to make one phone call. This streamlined approach to service is a major convenience for busy Illinois residents and commercial property managers.

One of the most critical services they provide is genuine, 24/7 emergency support. Plumbing emergencies, such as a major leak or a water heater failure, rarely adhere to a standard work schedule. A & W Plumbing and Heating, Inc. understands the urgency of these situations and commits to having technicians on call at all times—day or night, seven days a week—to dispatch promptly across their vast service area. This round-the-clock availability, coupled with an offering of same-day service, demonstrates a high level of dedication to customer needs and minimizing property damage, a feature that distinguishes them from many competitors.

The company culture is rooted in strong values: Honesty, Integrity, and Experience. This commitment is reflected in their customer interactions, where technicians are noted for being professional, knowledgeable, and efficient. A review highlighting a same-day water heater fix praised the technician, Kyle, for his professionalism and efficiency, underscoring the company’s ability to deliver on their promise of rapid, effective service. While one initial customer interaction regarding a septic issue had complications, the company ultimately demonstrated its integrity by offering a sincere apology and waiving the charge, illustrating a dedication to fairness and customer satisfaction even when a job falls outside of their optimal specialty.

Location and Accessibility

A & W Plumbing and Heating, Inc. is strategically located in Murphysboro, a central hub in the Southern Illinois region. This location allows them to efficiently dispatch crews and provide timely service across a vast multi-county area, ensuring that a significant portion of the region has access to their comprehensive plumbing and mechanical services.

The business is physically situated at:

11 Alliance Ave, Murphysboro, IL 62966, USA

From this Murphysboro office, A & W Plumbing and Heating, Inc. proudly serves a large number of counties and communities across Southern Illinois. Their expansive service area includes, but is not limited to, the following counties:

Jackson County, IL (The base of operations, including Murphysboro and Carbondale)
Williamson County, IL (Including Marion and Carterville)
Franklin County, IL
Perry County, IL
Randolph County, IL
Union County, IL
Jefferson, Saline, Hamilton, Johnson, Pulaski, Alexander, Massac, Pope, Hardin, and Gallatin Counties, IL.

This wide-ranging coverage solidifies their role as a regional leader in plumbing and commercial heating services. The facility itself also strives for accessibility, featuring a wheelchair-accessible restroom and a gender-neutral restroom, demonstrating a commitment to serving all members of the Illinois community.

Services Offered

As a full-service mechanical company, A & W Plumbing and Heating, Inc. offers an extensive list of residential, commercial, and emergency services, including specialized plumbing and heating solutions.

24/7 Emergency and Repair Services:
- 24 Hour Emergency Service for any plumbing or heating crisis.
- Same Day Service availability to address urgent needs quickly.
- Emergency Plumbing Repair for burst pipes, major leaks, and system failures.
- Plumbing Leak Detection and repair, including water line freeze issues.
Residential and Commercial Plumbing:
- Drain Cleaning, Sewer Repair, and Sewage Disposal Service.
- Water Heater Installation and repair (including hot water storage and dip tube issues).
- Sump Pump Services: installation, repair, and maintenance for sumps and interior foundation drains.
- Installation and repair of Pex Water Lines and other damaged plumbing.
- Faucet, Toilet, Shower, and Garbage Disposal installation and repair.
- Annual Inspection and Regular Maintenance plans for home plumbing systems.
Heating, Ventilation, and Air Conditioning (HVAC):
- Commercial Heating Services and Commercial Maintenance.
- Residential Air Conditioning Systems services.
- Complete Installation and repair of various HVAC units (note: primary focus is commercial heating).
Home Remodeling Services:
- Bathroom Remodeler services, including full repiping and fixture installation.
- Kitchen Remodeler services, focusing on plumbing infrastructure and appliance installation.

Features / Highlights

A & W Plumbing and Heating, Inc. possesses several key distinctions that make them a leading choice for mechanical services in the Murphysboro region and across Southern Illinois.

24/7 Emergency Service: Full-time availability to answer calls and dispatch technicians at all times, seven days a week, a crucial feature for plumbing emergencies.
Woman-Owned and Family-Operated: The company proudly identifies as a woman-owned business, built on a foundation of family values, integrity, and personal attention since 2005.
Full Mechanical Expertise: Offering a rare combination of residential/commercial plumbing and commercial heating/cooling (HVAC) services, providing a comprehensive solution for home and business mechanical needs.
Guaranteed Satisfaction: Licensed, bonded, and insured professionals who commit to doing the job right the first time, ensuring customer satisfaction with accurate workmanship.
Broad Geographic Service Area: Serving over a dozen counties in Southern Illinois, including key communities like Murphysboro, Marion, and Carbondale.
Customer Convenience: Offers same-day service, flat-rate pricing, and accepts modern payment methods including credit cards and NFC mobile payments.

Contact Information

For urgent 24/7 emergency service, routine maintenance, remodeling projects, or to schedule a commercial service appointment with A & W Plumbing and Heating, Inc. in Southern Illinois, please use the following contact information:

Address: 11 Alliance Ave, Murphysboro, IL 62966, USA

Primary Phone Number: (618) 408-8117

The dedicated team is ready to provide plumbing and heating assistance throughout the expansive service territory, ensuring prompt and professional support when you need it most.

What Is Worth Choosing

For Illinois residents and commercial entities, choosing a contractor who offers both breadth of service and depth of commitment is paramount. A & W Plumbing and Heating, Inc. is a standout choice in Southern Illinois due to its integrated approach and dedicated operational model.

The most compelling reason to select A & W is the combination of their 24/7 emergency response and their comprehensive service offering. Plumbing, heating, and sewer issues often do not occur in isolation. A failing water heater might require both plumbing and heating expertise. A basement backup requires drain knowledge and potentially sump pump service. By operating as a "full mechanical company," A & W can handle the entire scope of a problem without the customer needing to call multiple specialists, saving precious time during an emergency. The ability to come out "same day" to fix a water heater issue, as one customer reported, is a clear demonstration of this urgent-response capability.

Furthermore, their status as a women-owned, family-operated business injects a level of personal commitment and strong core values—Honesty, Integrity, and Experience—into their service delivery. This small-town customer service mentality, even as they serve a large area, is a significant benefit to clients who often prefer dealing with a contractor who treats them like family rather than just a transaction. Even when a service interaction is not perfect, as with the septic issue described in a review, their integrity shines through; the ultimate decision to apologize and waive the charge demonstrates a commitment to resolving conflicts fairly and upholding their guaranteed satisfaction policy, which is a powerful vote of confidence for future customers.

Finally, their active involvement in the community and dedication to using licensed, bonded, and insured technicians ensures professional and ethical standards are consistently met. Whether you are dealing with a frozen water line in the depth of an Illinois winter, planning a complete bathroom remodel to enhance your home, or need reliable commercial heating maintenance, A & W Plumbing and Heating, Inc. offers an experienced, accessible, and values-driven solution backed by a commitment to service that spans over 15 years.

A & W Plumbing and Heating, Inc. Pipe

Plumber
Faucet installation
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Faucet repair
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Plumbing leak detection
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Plumbing pipe repair
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Shower installation
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Toilet installation
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Toilet repair
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Water heater installation
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Drain cleaning
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Garbage disposal installation
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Garbage disposal repair
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Plumbing leak repair
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Sewer repair
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Shower repair
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Sump pump installation
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Sump pump repair
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Water heater repair
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24 Hour Emergency Service
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Commercial Plumbing
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Emergency Plumbing Repair
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Plumbing And Heating
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Residential And Commercial Service
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Sump Pump Services
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Commercial Heating Services
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Commercial Maintenance
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Residential Plumbing Needs
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Air Conditioning Systems
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All Plumbing Services
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Annual Inspection
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Any Plumbing Service
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Complete Installation
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Damaged Plumbing
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Dip Tube
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Home Plumbing
Got Plumbing Problems? Trust our home plumbing services in Carterville, IL! We offer expert, reliable fixes for leaks, blockages, installations, and more. Quick, quality, affordable - Your satisfaction is our priority!
Hot Water Storage
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Installation Sump Pump
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Interior Plumbing Systems
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Pex Water Line
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Plumbing Assistance
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Plumbing Issues
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Plumbing Solutions
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Regular Maintenance
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Repair Sump Pump
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Same Day Service
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Schedule Maintenance
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Sump Pit
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Water Line Freeze
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A & W Plumbing and Heating, Inc. Details

From the business
Identifies as women-owned

Service options
Onsite services

Accessibility
Wheelchair accessible restroom

Offerings
Repair services

Amenities
Gender-neutral restroom

Payments
Credit cards
NFC mobile payments
Credit cards

A & W Plumbing and Heating, Inc. Photos

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A & W Plumbing and Heating, Inc. Location

A & W Plumbing and Heating, Inc.

Illinois Jackson County Murphysboro Alliance Avenue

11 Alliance Ave, Murphysboro, IL 62966, USA

A & W Plumbing and Heating, Inc. Reviews

An average rating of ★4.2 from 145 user reviews.

pricejobcallwater heaterhomeestimatechargemorningdrainproject

★ 5★ 4★ 3★ 2★ 1

I called regarding a water heater issue. They were able to come out same day and fix the problem. Kyle was very professional, knowledgeable, and efficient. Will be using again and highly recommend!
June 09 · Preston Simpson
Not impressed called them about septic tank issue, then they dig up my yard and left it a mess to get to clean out baffle which they couldn't remove, then tell me i need a septic company to get it removed and repair done . Why take job and advertise you do septic work when you don'tI took pictures of the mess they left for me to clean up . I wouldn't recommend them except for maybe little jobs cause I think all they do is easy stuff. Update they did apologize and told me not to worry about check i wrote no charge and Owner did apologize for the mess they left so they did me fair in the end.
May 14 · Paul C
These are some of the most unreliable, unprofessional, and inconsiderate plumbers and COMPANY I have ever dealt with and I have dealt with alot oxf different plumbers and plumbing businesses for my personal and work related issues over the past 20 yearsThey commit to massive projects only to blow them off to go rob people of money doing the smaller jobs for simple fixes while charging the a ridiculous priceOh and the plumbers we trying to cut corners and do work that wouldn't be 100% the right way - just to cut time and would have blamed it on the other crews onsite
September 24 · Jessica O'Flaherty
Needed gas hose hooked to range. Made time for me and came out on a Saturday and did the work for a reasonable price. Thanks Matt for coming out again you do great work!
April 05 · Petrolino Deleon
I call A & W Plumbing early this morning because of busted water heater. The office was so kind and said they were just starting their day and she would call back as soon as she had a time they could get here. When we got the call they were here in just a few minutes. Kyle worked hard and was so professional, friendly and helpful! We will have hot water for a shower later! Thank you so much for the great service!!
January 30 · Susan Jordan