Watson's Plumbing Heating AC Introduce
For residents and businesses in the south-central Minnesota region, particularly around Martin County, managing the extreme seasonal shifts—from sub-zero winters requiring reliable heat to warm, humid summers needing efficient cooling—requires access to competent and timely plumbing and HVAC services. Watson's Plumbing Heating AC, located in Truman, MN, serves as a local provider aiming to address these critical home and commercial system needs.
Operating from their central location in Truman, Watson's Plumbing Heating AC focuses on the dual challenge of keeping homes running smoothly: water systems and climate control systems. The company is identified as a local resource for a variety of repair services related to both plumbing and heating/air conditioning, which is a common and highly valued combination of expertise in the region. This combined service offering means that when a homeowner faces an issue—whether it's a clogged drain or a malfunctioning furnace—they can often rely on a single source for both diagnosis and repair.
However, it is important for prospective customers to be fully aware of the full spectrum of community feedback regarding service quality and customer communication. While the company is listed for its range of services, public data, including direct customer accounts, suggests a mixed experience. One customer shared a strongly negative encounter regarding a furnace replacement, noting what they perceived as a "half ass job" that required them to correct the work, and severe frustration over communication, stating the company gave them "the run around for 2 weeks with no heat before they decided to show up." Another customer reported calling multiple times to follow up on a duct work estimate but "never heard back," ultimately forcing them to go with a different provider. These reviews highlight potential inconsistency in both the execution of service and the reliability of customer follow-up, which are crucial considerations when dealing with vital home systems.
In the competitive local market of Minnesota, where a strong reputation is paramount, it is essential for a service provider to ensure clear communication, especially when dealing with high-stakes issues like heating system failures in winter. Customers expect promptness and consistent follow-through, not just initial repair services. While the company’s stated offerings cover a wide technical range, potential clients should conduct thorough due diligence, perhaps by seeking out the limited positive reviews or by obtaining secondary opinions, before committing to major installation or repair projects.
The company is noted to accept credit cards, which provides customers with a flexible payment option for handling unexpected repair costs. This financial convenience is a plus for many Minnesota families.
Overall, Watson's Plumbing Heating AC is positioned as a provider of repair services for both plumbing and HVAC systems in Truman and its surrounding Minnesota service area. Customers are encouraged to weigh the convenience of a local, dual-service provider against the critical importance of reliable service and communication for their home’s most essential functions.
Watson's Plumbing Heating AC is firmly established in the community of Truman, Minnesota, serving as a dedicated resource for residents in the immediate area and neighboring towns. Their location facilitates access to Southern Minnesota communities, which is critical for timely service calls, especially during periods of extreme weather.
The physical address is 118 W Ciro St, Truman, MN 56088, USA, providing a central base of operations within Martin County.
The service area extends to cover nearby Minnesota towns, including Amboy, Arlington, and Blue Earth, among others, ensuring that a broader segment of the region has access to their plumbing and HVAC repair services.
The company also utilizes a P.O. Box address (PO Box 248, Truman, MN 56088-0248), indicating a strong local presence and commitment to traditional communication channels within the small-town setting.
As a combined plumbing and HVAC contractor, Watson's Plumbing Heating AC is equipped to handle a variety of essential home system maintenance, repair, and installation tasks. Their services are designed to maintain the functionality and comfort of residential and commercial properties.
Plumbing Repair Services: General repair services to address leaks, clogs, and malfunctions in residential and commercial plumbing systems.
Heating System Repair and Service: Repair and service for various heating units, which is a vital service given the cold Minnesota climate, including furnace installations and maintenance.
Air Conditioning (AC) Services: Repair, service, and installation for central and other air conditioning systems to manage summer heat and humidity.
Electrical Baseboard or Wall Heater Repair: Specialized repair for various types of heating units beyond central furnaces.
HVAC System Installation: Services include the installation of new Central A/C units and comprehensive heating systems.
Duct Work: Services include inspection, repair, or installation of ductwork essential for effective air distribution throughout a building.
Based on the provided data, the company's notable features encompass its service range and payment flexibility, while also reflecting acknowledged challenges in customer experience.
Dual Service Expertise: Offers a valued combination of specialized repair services for both plumbing and HVAC (Heating, Ventilation, and Air Conditioning) systems, providing a potential one-stop solution for complex home system needs.
Local Minnesota Presence: A locally based company in Truman, MN, demonstrating a commitment to serving the Southern Minnesota communities in their immediate vicinity and surrounding counties.
Flexible Payment Options: Accepts credit cards for services rendered, offering financial convenience for customers facing unexpected or emergency repair costs.
Wide Range of Technical Skills: Capable of handling an extensive variety of repair and installation tasks, including Central A/C, baseboard heater repair, and furnace work, as noted in their service listings.
Customer Experience Caveats: Public feedback indicates instances of very poor service quality, unaddressed repairs, significant delays (such as being without heat for two weeks), and poor customer communication/follow-up on estimates. Prospective customers should verify current service quality before engaging.
No Emergency Services: Publicly available information suggests the company does not offer emergency services, which is a key factor for customers facing critical, time-sensitive system failures.
To inquire about repair services, general maintenance, or to receive an estimate from Watson's Plumbing Heating AC, please use the following contact details:
Address: 118 W Ciro St, Truman, MN 56088, USA
Phone: (507) 776-1240
Mobile Phone: +1 507-776-1240
For Minnesota homeowners in the Truman area and its service region, the decision to choose Watson's Plumbing Heating AC rests heavily on the balance between their technical scope and their documented customer service history. On the one hand, a local company that offers comprehensive repair and installation services for both plumbing and HVAC is inherently convenient. This dual capability is a major draw, simplifying home maintenance management, especially when one failure might be tied to the other.
However, the highly critical and detailed negative reviews provided by local customers are a significant factor that cannot be overlooked. Accounts of poor work quality, extended delays with no heat, and a complete lack of follow-up on estimates suggest serious issues with reliability and customer communication. In Minnesota, where reliable heat is a matter of safety, not just comfort, long delays are unacceptable. This indicates that while the company has the technical capacity, the actual delivery of service can be inconsistent and potentially highly frustrating for the consumer.
Prospective customers may find value in their local presence and the convenience of their wide service scope, but they must proceed with caution. It is critical to obtain detailed, written estimates, establish firm service timelines, and clearly define communication expectations before any work begins. For minor, non-emergency repair services where the cost is low, the risk may be manageable. For major installations like a new furnace or complex ductwork, local users are advised to carefully explore all available options, compare current reviews from multiple sources, and seriously consider the significant red flags raised regarding service follow-through and customer respect. Ultimately, while Watson's Plumbing Heating AC is a local option, the choice should prioritize a contractor with a consistently proven track record of dependability and high-quality work to protect your Minnesota home.
Watson's Plumbing Heating AC Details
Offerings
- Repair services
Payments
- Credit cards
- Credit cards
Watson's Plumbing Heating AC Photos
Watson's Plumbing Heating AC Location
Watson's Plumbing Heating AC
118 W Ciro St, Truman, MN 56088, USA
Watson's Plumbing Heating AC Reviews
prices
★ 5★ 4★ 3★ 2★ 1They came to replace my furnace and they did such a half ass job! I had to go back and re do their shitty ass work! They were very rude and ignorant. There was more air coming out the furnace than there was coming out the vents. Gave us the run around for 2 weeks with no heat before they decided to show up. Idk how these guys still have a job to be honest... McDonald's gives you better service than these guys!
November 30 · Jaime GarzaIf I could give this place a 0 I would. Watson's was absolutely the worst and I would NEVER deal with them again. I was looking to get some duct work done so I had them come out and give me an estimate so they did but told me they would get to me with the estimate after looking at the cost for the supplies. I never received a call so I called them and he said "oh yeah, I talked to my supplier and I am just waiting back to hear." Still didn't hear anything so j called back 2 more times and left messages and never heard back. Terrible customer service. Needless to say we went with someone else. Don't tell me you are going to do something then not do it!
August 16 · danielle BHe was very quick to come out and help us and was super fast. Very reasonable with his prices and doesn't try to gouge you like some companies do.
September 08 · Alicia LessardMy AC went out, they told me I needed to replace the entire unit at a cost of nearly $6000, I called another company for a second opinion and half an hour later had my AC up and running for $180.
July 03 · Dennisen NelsonThey did extra work in my house. Charged for two pieces they didn't need and ran extra gas line. All they had to do was turn it clockwise about 3 inches and all would have lined up on a water heater. Same model went in they pulled and charged 700 for 250 dollar job
September 02 · thomas Lefebvre
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