Twin City Rooter Co

- PO Box 28304, St Paul, MN 55128

Welcome to our informative overview of Twin City Rooter Co, a plumbing and drain cleaning specialist proudly serving the St. Paul and Minneapolis metro areas in Minnesota. For homeowners and businesses across the Twin Cities, reliable and fast plumbing service is essential, especially when dealing with the unique challenges of the Minnesota climate, such as frozen pipes and deep-rooted sewer issues. Twin City Rooter Co positions itself as a long-standing local provider, offering a comprehensive range of services focused primarily on sewer, septic, and drain systems.

Choosing a local service provider for your plumbing needs means selecting a company that understands the specific infrastructure and environmental factors of the Twin Cities region. From older homes in established neighborhoods to newer commercial properties, plumbing systems require expert attention to maintain proper function. Twin City Rooter Co aims to be a go-to solution for residents when common household problems escalate into emergencies, providing specialized services like rooter and cable cleaning to clear stubborn blockages and keep water flowing smoothly.

The importance of a fully functioning sewer and drain system cannot be overstated. When a main drain backs up or a septic system fails, the resulting disruption can be immediate and severe. Twin City Rooter Co offers expertise in these critical areas, which is often what sets a dedicated rooter and drain cleaning company apart from general plumbing services. Their focus on the "rooter" aspect suggests a specialization in clearing and inspecting the deeper, larger lines that carry waste away from your property. This work often involves technical equipment and extensive knowledge of subterranean plumbing infrastructure.

It is also important to note that the company has been noted in the local community. For instance, customer comments shared on their website describe them as "Always Dependable" and appreciate their professionalism and fair pricing over many years. One customer specifically praised "Doug and the crew at Twin City Rooter" for getting the job done well. However, in the spirit of providing a complete and balanced overview based on public data, some recent customer feedback indicates areas where the service experience has been challenging, pointing to issues with reliability and follow-through. For example, some customers have reported extended delays in getting installation or repair work completed and issues with missed appointments and unreturned calls, highlighting an inconsistent service delivery in some instances. Potential customers should weigh both the reported positive experiences and the negative feedback when making their decision.

The company's commitment to the Twin Cities area is clear through its service focus on the specific drain and sewer challenges common to Minnesota properties. They offer their specialized expertise to both residential and commercial clients across St. Paul and Minneapolis, ensuring that both private homes and local businesses have a resource for drain and water system maintenance and emergency repair.

Twin City Rooter Co is primarily a mobile service operating across the metropolitan area, making them accessible for residents and businesses throughout St. Paul and Minneapolis. Their administrative and mailing information points to a permanent presence in the east metro area of St. Paul, facilitating dispatch across the Twin Cities.

The official contact and mailing information for Twin City Rooter Co is:

Mailing Address: PO Box 28304, St Paul, MN 55128, USA

An additional operational mailing address is also publicly listed: 2137 LaCrosse Ave St. Paul, MN 55119.

For immediate service or to schedule an appointment, you can reach them by phone at (651) 731-3270 or via their mobile number, +1 651-731-3270. Their commitment to the community is reflected in their advertised 24-hour, 7-day-a-week availability for service, which is a crucial factor for plumbing emergencies that don't adhere to a standard work schedule. This round-the-clock availability is particularly valuable during the harsh Minnesota winters, when issues like frozen drains can create urgent problems requiring immediate attention.

Twin City Rooter Co specializes in a range of essential services for maintaining the health of your property’s water and sewer systems. Their offerings emphasize drain cleaning, system inspection, and crucial winter services.

• Sewer Systems and Main Drains
• Septic Systems
• Storm Drains
• Thawing Frozen Drains and Sewers (essential for Minnesota winters)
• Faucets and Fixtures repair and service
• Water Softener Installation
• Preventative Maintenance programs
• Visual Video Inspection (for diagnostics)
• Cable Cleaning (rooter service for clearing blockages)
• Emergency Services (available 24 Hours a day - 7 days a week)
• General Plumbing and Drain Cleaning

The company highlights several key features that they use to market their services to the Twin Cities community:

• Specialization as St. Paul & Minneapolis Sewer & Drain Cleaning Specialists.
• A commitment to providing fast, friendly, trusted service.
• 24 Hours a day - 7 days a week availability to handle emergencies anytime.
• They maintain a BBB rating of A+ (though they are not a BBB Accredited Business).
• They do not use subcontractors for jobs, relying on their own staff of licensed and bonded personnel.
• No charge for job estimations.
• They implement a $25.00 fuel charge per service call.

For residents and commercial property managers in the St. Paul and Minneapolis metro area who require specialized drain and sewer services, Twin City Rooter Co can be reached using the following information:

Phone for Service: (651) 731-3270

Alternate Phone/Mobile: +1 651-731-3270

Mailing Address: PO Box 28304, St Paul, MN 55128, USA

Secondary Location/Mailing: 2137 LaCrosse Ave St. Paul, MN 55119

For many Minnesota homeowners, a plumbing issue is often a drain or sewer issue, a domain where Twin City Rooter Co is clearly positioned as a specialist. What is particularly worth noting about choosing this company is their deep specialization in what are often considered the most urgent and unpleasant plumbing problems, namely sewer, septic, and frozen drain issues. The capability to thaw frozen drains and sewers is a critical service during a Minnesota winter, providing a lifeline to homes facing total plumbing shutdown due to extreme cold. Their commitment to offering this service 24/7 is a significant advantage for those unexpected, critical winter emergencies.

The stated policy of no charge for job estimation is also a consumer-friendly feature that allows homeowners to understand the scope of work without an upfront financial commitment. Furthermore, the practice of not using subcontractors means that all work is handled directly by licensed and bonded company staff, potentially offering better consistency and accountability than companies that rely on third-party workers. The A+ rating from the Better Business Bureau, which reflects their commitment to resolving customer complaints, is a positive indicator of their business practice standards.

However, potential customers must proceed with due diligence by cross-referencing this information with recent customer experiences. While the specialized services and foundational business practices are strong, the recurring themes of unreliability, missed appointments, and poor communication in some recent reviews suggest an inconsistent execution of their service promises. One customer noted an issue with an incorrectly installed water softener and a three-month wait for a resolution, while another cited a total no-show and failure to return calls for an emergency repair. These reports highlight that while their service offerings are comprehensive and their potential for excellent work is present, the practical experience for some customers has fallen short of professional expectations.

Therefore, the decision to choose Twin City Rooter Co should be based on a careful consideration of their specialized drain and sewer expertise, their 24/7 emergency availability, and the positive outcomes reported by some long-term clients, balanced against the recent reports of inconsistent customer service and communication issues. They remain a major resource for highly specialized, urgent rooter and drain cleaning needs across the St. Paul and Minneapolis metropolitan area, making them an option worth exploring for specific types of plumbing work.

Twin City Rooter Co

PO Box 28304, St Paul, MN 55128, USA