Freedom Plumbing and Water Conditioning

- 101 Bridgepoint Way STE 120, South St Paul, MN 55075

For homeowners and businesses in the South St. Paul area and across the wider Twin Cities Metro, reliable plumbing services are non-negotiable, particularly when dealing with Minnesota’s climate-specific challenges. Freedom Plumbing and Water Conditioning offers a comprehensive range of plumbing and specialized water quality services, positioning themselves as a trusted local resource. They handle the essential repairs and installations that keep your home running smoothly, from leaky faucets to major water heater replacements.

The company was founded by Matt Alberts, who brought over 15 years of hands-on experience in the plumbing industry. His background, rooted in a family plumbing business, provided him with extensive knowledge in new construction, custom remodeling, residential service, and notably, water treatment installations. This specialized focus on water conditioning is a key differentiator for the company in the Minnesota market, where water hardness and quality are common concerns for many residents.

Freedom Plumbing and Water Conditioning emphasizes a customer-first approach, built around providing diagnosis, multiple options, and transparent pricing. This philosophy aims to give customers "the Freedom to make confident decisions" about their home's systems without the pressure of aggressive sales tactics. This commitment to honesty and fair pricing is strongly supported by numerous positive customer reviews, where clients frequently praise the professionalism, efficiency, and straightforward communication from the technicians. For example, one satisfied customer noted that when their water heater failed, the technician provided straightforward options "with no BS trying to up-sell us anything," resulting in a same-day replacement.

The company is fully licensed, bonded, and insured, operating in both Minnesota and Wisconsin, and holds the required competency licenses for major cities like St. Paul and Minneapolis. This extensive credentialing, coupled with specialized licenses for backflow testing and rebuilding, ensures they meet the high standards required for complex plumbing and water quality work throughout the region. As an employee-owned company, the technicians are encouraged to take unique pride in their work, contributing to the firm’s focus on quality workmanship and reliable service.

While the vast majority of customer feedback highlights professionalism, efficiency, and fair pricing, it is important for potential clients to consider all available data, as is standard practice when evaluating any service provider. The company's BBB profile, which notes they are currently not accredited, shows an overall positive trend in customer satisfaction, though some historical complaints regarding pricing transparency have appeared in other review platforms. However, the consistent theme in recent, local reviews praises the technicians' knowledge, quick response times, and commitment to clean, efficient work, often noting that they are trustworthy and non-pushy—qualities highly valued by Twin Cities residents seeking dependable service.

Overall, Freedom Plumbing and Water Conditioning positions itself not just as a repair service, but as a long-term partner for maintaining the integrity and quality of a home's vital water and plumbing systems. This dual specialization in traditional plumbing and advanced water treatment makes them a valuable asset for local Minnesotans.

Freedom Plumbing and Water Conditioning is centrally located in the East Metro, allowing them to efficiently serve the entire Twin Cities region, including Minneapolis and St. Paul, as well as the surrounding suburbs in Minnesota. Their physical location is in South St. Paul, providing easy access to major thoroughfares for quick deployment of their service teams.

The company’s address serves as its central hub for operations and is:

101 Bridgepoint Way STE 120, South St Paul, MN 55075, USA

For scheduling repair services or consultations, they can be reached via their primary phone number. While information on 24/7 emergency service is not explicitly available, customers are encouraged to call for immediate scheduling of urgent needs.

Freedom Plumbing and Water Conditioning provides an extensive suite of services for both residential and commercial needs, with a strong emphasis on addressing water quality issues unique to the Midwest.

• Water Quality and Conditioning: Comprehensive water conditioning services, water softener installation and repair, water filtration system installation, and Reverse Osmosis (RO) system installation and service.
• Water Heater Services: Installation and repair of both standard tank water heaters and tankless water heaters.
• General Plumbing Repairs: Plumbing leak detection and repair, plumbing pipe repair, water line repair, and resolution of water pressure problems.
• Drain and Waste Management: Professional drain cleaning, drain line repair, garbage disposal installation and repair.
• Fixture Installation and Repair: Installation and repair of faucets, lawn faucets, toilets, and showers; general plumbing fixture installation.
• Sump Pump Systems: Installation and repair of sump pumps, including battery backup systems, which are essential for many Minnesota homes.
• Gas and Utility Work: Gas line installation and repair, and RPZ/Backflow testing and installation, ensuring safe and compliant systems.
• Seasonal Services: Cabin closing/winterization and cabin opening/turn on services, crucial for seasonal properties in the region to prevent frozen pipes.
• Specialty Systems: Water tank installation and repair, well pressure tank installation, and pool plumbing repair.
• Remodeling and Projects: Full plumbing support for bathroom and kitchen remodels.

The company distinguishes itself in the Twin Cities market through several key business features that focus on expertise, licensing, and customer experience.

• Water Quality Specialization: Strong expertise in water conditioning, including water softeners, filtration, and Reverse Osmosis systems, a valuable service given the region's hard water challenges.
• Founder’s Experience: Led by Matt Alberts, a founder with over 15 years of industry experience in new construction, remodeling, and residential service, having grown up in a family plumbing business.
• Extensive Licensing: Fully licensed, bonded, and insured, holding competency licenses for St. Paul and Minneapolis, as well as specialized licenses for backflow testing and rebuilding in Minnesota.
• Employee-Owned: Operates as an employee-owned company, which promotes technicians taking unique pride in their quality of work and commitment to the business.
• Transparent Pricing: Pledged to provide diagnoses, options, and pricing without utilizing high-pressure sales or "up-sell" tactics, which is highly valued by customers.
• Comprehensive Service: Offers a vast list of services from small repairs like a toilet stoppage to large installations like a full well pressure tank system.
• Accepted Payments: Conveniently accepts credit cards for services rendered.

For scheduling professional plumbing or water conditioning services in the Twin Cities area:

Address: 101 Bridgepoint Way STE 120, South St Paul, MN 55075, USA

Primary Phone: (612) 699-8879

Note that for urgent needs, calling the primary phone number is recommended for immediate scheduling, as online booking may be limited to regular business hours.

For a Minnesota resident, choosing Freedom Plumbing and Water Conditioning is highly worthwhile for their specialized expertise combined with a commitment to straightforward customer service. In the Twin Cities, hard water is a perpetual problem, making the company’s deep specialization in water conditioning—including water softeners, filtration, and Reverse Osmosis systems—a significant advantage over generalist plumbers. They are the ideal contractor for homeowners looking to improve water quality, protect appliances, or service complex reverse osmosis drinking systems.

Furthermore, the consistent and overwhelmingly positive tone in local customer reviews reinforces the company's stated goal of providing professional, non-pushy service. Numerous testimonials praise the technicians' professionalism, efficiency, and honesty in presenting repair and replacement options, directly addressing a common frustration many consumers have with tradespeople. This high level of trust is critical when dealing with essential home systems like water heaters, gas lines, and plumbing pipes. The company's capability to handle critical, seasonal services such as cabin winterization and turn-on services also makes them a highly relevant partner for property owners across Minnesota.

Their proper licensing across both Minnesota and key cities like St. Paul and Minneapolis ensures that all work—from small faucet repairs to major gas line installations—is done to local code, providing peace of mind. By prioritizing honest pricing and technical proficiency across a wide service range, Freedom Plumbing and Water Conditioning offers a value proposition centered on reliability, expertise, and respect for the customer's budget and decision-making process. For anyone needing professional plumbing, especially those with water quality concerns, this South St. Paul-based team represents a highly recommended local option.

Freedom Plumbing and Water Conditioning

101 Bridgepoint Way STE 120, South St Paul, MN 55075, USA