The Water Heater Guys

- 1916 Horseshoe Ln, De Pere, WI 54115

For homeowners and businesses across Wisconsin, finding a truly reliable plumber is essential. Whether you are dealing with a sudden, frustrating leak, a slow-draining sewer line, or the inevitable failure of an old hot water heater, you need prompt, professional expertise you can trust. Serving the De Pere and broader Wisconsin region, The Water Heater Guys has built a reputation not just as specialists in hot water systems, but as comprehensive Master Plumbers capable of handling a full spectrum of residential and commercial plumbing needs. This dedicated team understands the importance of functioning plumbing in a Wisconsin home, especially when faced with the harsh weather conditions the state is known for.

While their name highlights their core area of expertise—water heaters—their capabilities extend far beyond. They are a full-service plumbing company ready to tackle everything from the smallest faucet repair to major sewer line concerns. Led by a Master Plumber, the company emphasizes a commitment to fairness, honesty, and providing accurate, knowledgeable service, ensuring that customers receive the highest quality workmanship for every job. This is a local business dedicated to serving its community with integrity, making them a go-to choice for dependable plumbing in Central and Northeast Wisconsin.

The company prides itself on being more than just a repair service; they are problem solvers committed to ensuring the long-term efficiency and safety of your home's water and plumbing systems. From the initial phone call to the final clean-up, their goal is to provide a seamless, stress-free customer experience. When hot water is a necessity, not a luxury, especially during a chilly Wisconsin winter, their focus on rapid response and high-quality parts makes a significant difference to homeowners.

This commitment to quick and expert service is a cornerstone of their operations. For instance, customer reviews often highlight their exceptional response time, with reports of brand new water heaters being installed quickly, even after an emergency call made after regular business hours. This level of responsiveness is invaluable when a plumbing emergency threatens to disrupt your daily life or business operations. They prioritize getting your system back up and running swiftly and economically, always looking for a viable repair option before suggesting a full replacement, keeping your interests at the forefront of their business model.

The company also understands that a plumbing issue is often unexpected, which is why they strive to make the process as straightforward as possible. Their professional approach includes courteous service, thorough work, and meticulous clean-up, as one satisfied customer noted them "clean up all the garbage including an extra dead water heater." This attention to detail, from the customer interaction to the cleanliness of the worksite, showcases a dedication to overall service excellence that goes above and beyond a typical plumbing call.

The operational base for The Water Heater Guys is strategically located to serve the greater region effectively. Their office is situated in the De Pere area, a convenient hub for reaching communities throughout Central and Northeast Wisconsin. While they are known to serve a broad area, including locations like Stevens Point and Wausau, the physical office provides a central point of contact for their widespread service area.

For those interested in their location or needing to send correspondence, the physical address is:

• 1916 Horseshoe Ln, De Pere, WI 54115, USA

In today's fast-paced environment, accessibility is often defined by availability, and the company is committed to swift service. They emphasize quick response times, even striving for same-day service, particularly for urgent needs such as a leaking water heater or a burst pipe. Their goal is often to be onsite within hours for critical emergencies, a vital service for Wisconsin residents who cannot afford long delays in plumbing repair.

As a full-service plumbing company, The Water Heater Guys offers a comprehensive suite of repair, installation, and maintenance services. Their Master Plumber designation means they possess the expertise to handle nearly any plumbing issue your home or business may encounter. Their service offerings include:

• Water Heater Installation and Replacement (Tank and Tankless)
• Water Heater Repair (including gas valve and T&P valve replacement)
• Water Tank Installation and Repair
• Faucet Installation and Repair
• Toilet Installation and Repair
• Shower Installation and Repair
• Sump Pump Installation
• Plumbing Leak Detection and Repair
• Plumbing Pipe Repair
• Water Softener Installation
• Drain Cleaning and Clog Removal
• Sewer Cleaning and Sewer Repair

They are equipped to handle both residential and commercial projects, from routine maintenance tasks like water heater flushing to major repair services for water lines up to two inches in diameter for businesses, including after-hours and weekend services to minimize operational downtime.

The Water Heater Guys distinguish themselves in the competitive Wisconsin market through several key professional features designed to enhance customer satisfaction and service quality:

• Master Plumber Leadership: The business is led by a Master Plumber, ensuring all work adheres to the highest industry standards and professional knowledge.
• Water Heater Specialization: Despite offering full plumbing services, they specialize in water heater installation and repair, servicing all types and brands, including gas, electric, and tankless models.
• Commitment to Speed: They prioritize swift, reliable service, often aiming for same-day resolution for water heater issues and promising quick responses for emergencies.
• Repair-First Philosophy: The team always seeks to repair your water heater or plumbing system economically before recommending a more costly replacement.
• Accepts Credit Cards: For convenience, they accept credit cards for payment, simplifying transactions for unexpected repairs.
• High Customer Satisfaction: Customers consistently rate them highly for their professionalism, courtesy, and effectiveness, often noting their willingness to go "above and beyond."

For service, inquiries, or emergency plumbing needs across the De Pere, Stevens Point, and surrounding Wisconsin areas, The Water Heater Guys can be reached directly via phone. When a plumbing or water heater emergency strikes, direct communication is key.

• Primary Phone: (715) 348-2902
• Office Address: 1916 Horseshoe Ln, De Pere, WI 54115, USA

The team is dedicated to answering the phone promptly, even during emergency situations, to provide immediate guidance and dispatch a professional technician as quickly as possible. Having a reliable local contact for plumbing emergencies offers significant peace of mind to property owners in Wisconsin.

Choosing the right plumbing professional for your home is a major decision. The Water Heater Guys offers a compelling combination of focused specialization and broad plumbing capability. Their unique advantage is being "Wisconsin's Water Heater Specialists," meaning they bring deep, specialized knowledge to one of the most critical and frequently troublesome appliances in any home. This specialization is backed by the comprehensive skills of Master Plumbers who are capable of handling general plumbing issues like drain cleaning, leak detection, and water softener installation. They are a one-call solution for both your hot water and general plumbing concerns.

Furthermore, their business model is built on family-run values and a commitment to customer care. This is reflected in their proactive approach, such as providing detailed explanations of a new water heater’s operation and cleaning up the work site thoroughly. In a state where a lack of hot water is a serious comfort issue, the promptness and professionalism demonstrated by the team—from the initial consultation with individuals like Master Plumber Jonathan to the final installation—ensure minimal downtime and maximum satisfaction. Their focus on transparent service, coupled with their expertise in vital systems like water heaters and water softeners, makes them a trustworthy and highly recommended partner for maintaining the essential plumbing infrastructure of your Wisconsin property.

The Water Heater Guys

1916 Horseshoe Ln, De Pere, WI 54115, USA