Terry Frey & Son Plumbing & Heating

- 920 Alger St, Fremont, OH 43420

For homeowners and businesses in Fremont, Ohio, and the surrounding areas, a reliable contractor is essential for managing the complex systems of plumbing, heating, and cooling. Terry Frey & Son Plumbing & Heating has established itself as a trusted, multi-service provider, earning high praise for its prompt response times and extensive knowledge. In the climate of Northern Ohio, where temperature extremes demand robust HVAC systems and where freezing can cause sudden plumbing emergencies, having a single, reliable contact for all mechanical needs simplifies property management greatly.

Terry Frey & Son is a full-service plumbing and heating contractor, as evidenced by its business categories, which include Plumber, Air Conditioning Repair, Heating Contractors, and Sewer Cleaning. This comprehensive range of services positions them as a complete home comfort solution provider, capable of addressing issues that span from a running toilet to a malfunctioning furnace in the middle of winter. The company operates from its base in Fremont, allowing them to provide timely and localized service across the area.

What truly sets this business apart, according to customer feedback, is their exceptional responsiveness and dedication, especially when an emergency strikes outside of typical business hours. One customer noted an overwhelmingly positive experience, praising the technician as "a very knowledgeable guy" who was "willing to work with us in a timely matter on a weekend nonetheless when everyone was close or busy." This willingness to go above and beyond, even traveling back to Fremont to procure a needed part on a weekend, underscores a profound commitment to customer care that is highly valued by local Ohio residents.

In another instance highlighting their efficiency and expertise, a customer detailed calling Terry directly and receiving an immediate call back. Even more impressive, the professional talked the customer through the issue over the phone, resulting in the "Problem fixed!!" This type of immediate, knowledgeable support, which can resolve a minor issue without a service visit, not only saves the customer money but also solidifies trust and earns a strong recommendation. These testimonials demonstrate that Terry Frey & Son prioritizes accessibility and applying knowledge to resolve problems quickly, whether in person or remotely.

As an actively listed business with the Better Business Bureau (BBB), Terry Frey & Son maintains a professional profile in the Fremont community. Their service encompasses essential repair services across both plumbing and HVAC systems. While specific details on business hours are not widely publicized, the strong anecdotal evidence of weekend and immediate callback service suggests that they offer flexible or emergency arrangements to meet urgent customer needs, which is a key competitive feature in the local contractor landscape.

Terry Frey & Son Plumbing & Heating is centrally located in Fremont, Ohio, positioning them perfectly to serve the local community and surrounding areas with prompt service. Their location is a logistical asset, allowing them to quickly dispatch knowledgeable technicians to homes and businesses across Sandusky County and beyond.

• Physical Address: 920 Alger St, Fremont, OH 43420, USA
• Primary Phone: (419) 332-8651
• Mobile Phone: +1 419-332-8651
• Service Commitment: Customers have noted their willingness to respond to urgent needs outside of standard weekday hours, including weekends, demonstrating a high level of dedication to accessibility.

As a dual-certified contractor, Terry Frey & Son provides a comprehensive suite of services that address the critical systems necessary for home and business comfort and functionality. Their offerings span from water flow management to air temperature regulation.

• Plumbing Repairs: Handling general plumbing projects, large and small, including the repair of leaks, fixtures, and piping.
• Heating Contractor Services: Expert installation, maintenance, and repair of various heating systems, essential for the cold Ohio winters.
• Air Conditioning Repair: Diagnosing and fixing issues with cooling systems to ensure comfort during the warmer months.
• Sewer Cleaning: Specialized services to clear sewer lines and address drainage blockages.
• Water Heater Services: Repair, replacement, and installation of water heaters, ensuring reliable hot water.
• General Repair Services: Providing knowledgeable and timely repair work across their full range of plumbing and HVAC expertise.
• HVAC Maintenance: Routine checks and servicing for both heating and cooling units to maximize efficiency and lifespan.

The key operational features of Terry Frey & Son Plumbing & Heating center on their professional expertise and their extraordinary commitment to customer service, especially during times of crisis.

• Exceptional Responsiveness: Highly recommended for immediate call-backs and fast service, often leading to same-day or near-immediate problem resolution.
• Weekend Availability: Proven willingness to perform emergency repairs on weekends, making them a lifeline when most other services are closed.
• Knowledgeable Technicians: Professionals are described as very knowledgeable, capable of quickly diagnosing issues and recommending effective solutions.
• Multi-Service Contractor: Offers a convenient combination of Plumber, Heating Contractor, and Air Conditioning Repair services under one roof, simplifying home maintenance for the customer.
• Personalized Service: Demonstrated by the owner or primary contact taking calls and even guiding customers to fix simple problems over the phone.
• Local Commitment: Based in Fremont, OH, and committed to serving the needs of their local community, including sourcing parts quickly from the area.
• Professional Affiliation: Maintains a business profile with the Better Business Bureau, signaling a commitment to ethical business practices.

For any plumbing, heating, or air conditioning needs in the Fremont, OH region, customers can reach Terry Frey & Son Plumbing & Heating using the following direct contact methods:

• Primary Contact Phone: (419) 332-8651
• Mobile/Service Phone: +1 419-332-8651
• Service Location: 920 Alger St, Fremont, OH 43420, USA

When selecting a service provider in the demanding Ohio climate, efficiency and reliability are paramount. Terry Frey & Son Plumbing & Heating stands out as an excellent choice, particularly due to their demonstrated capacity for immediate, knowledgeable emergency response. The ability of a professional to call a customer back immediately, even guiding them to a solution over the phone, is a rare and highly valuable trait that speaks volumes about their expertise and dedication to the community's well-being. This level of service fosters deep customer loyalty and trust.

The dual specialization as a plumber and an HVAC contractor provides immense value. For a homeowner, a single point of contact for a frozen pipe in the winter and a broken air conditioner in the summer means simplified scheduling, consistent service quality, and familiar technicians. This cross-system knowledge ensures that all aspects of a property's mechanical systems are maintained by experts who understand their interconnections.

Furthermore, the reported willingness of the team to work during off-hours, including weekends, to fetch necessary parts or complete a repair, makes them an indispensable resource for Ohio families facing urgent breakdowns. This goes beyond standard service and demonstrates a contractor who genuinely prioritizes the customer’s emergency. For Fremont, OH residents seeking prompt, knowledgeable, and comprehensively skilled service for their most critical home systems, Terry Frey & Son Plumbing & Heating offers a proven track record of excellence.

Terry Frey & Son Plumbing & Heating

920 Alger St, Fremont, OH 43420, USA