Sure-Fix Plumbing & Drain

- 4736 Virginia Ave, St. Louis, MO 63111

For homeowners and property managers across the St. Louis metropolitan area, finding a dependable, honest, and experienced plumber is essential. Whether you live in a historic home in St. Louis City or a newer residence in Kirkwood, North County, or West County, plumbing issues are an unavoidable reality. This is where a trusted local expert like Sure-Fix Plumbing & Drain steps in to provide reliable solutions.

Sure-Fix Plumbing & Drain is a highly-regarded, family-owned, and operated business that has been serving the surrounding St. Louis neighborhoods since 1997. Originally operating as Discount Plumbing and Drain, the company expanded its footprint and expertise by acquiring Sure-Fix Plumbing locations in Florissant and Chesterfield in 2005, solidifying its position as a go-to service provider in the region. The owners, Norma and Ron Scherffius, along with their dedicated team, have cultivated a reputation for tackling everything from simple clogged drains to extensive sewer and water system overhauls in both old and new homes. Their long-standing presence in the community is a testament to their commitment to quality service and building lasting relationships with their customers.

The company’s philosophy is simple yet powerful: to resolve your plumbing issues as quickly and efficiently as possible so you can get back to your daily life with minimal disruption. They understand the urgency that comes with a backed-up sewer or a leaking pipe, and they strive to dispatch a qualified service person promptly. This customer-first approach, combined with decades of practical experience, is what makes Sure-Fix Plumbing & Drain a standout choice for plumbing and drain services across Missouri.

A significant part of their appeal stems from the positive experiences shared by local customers. Testimonials often highlight the professionalism, honesty, and rapid response of their staff. For example, a customer named Bill H. shared his experience regarding a backed-up basement floor drain, noting that Ron quickly promised a serviceman, and Greg arrived within about an hour. Greg was described as an "excellent worker and a very well spoken young man" who had the drain opened and running like new within a couple of hours, all at a reasonable price. This kind of prompt, professional, and courteous service is exactly what homeowners in the St. Louis area expect and receive from the Sure-Fix team.

Another long-time client, a property manager, explicitly stated that Sure-Fix is his "go to" for all plumbing needs across the forty rental properties he manages for a family trust. He highlighted the trust, honesty, and reliability of the family-owned business, demonstrating their capability to handle both residential and property management accounts with consistent care.

For more involved or older properties—a common scenario in St. Louis—Sure-Fix Plumbing & Drain demonstrates the necessary expertise to handle complex, deep-seated problems. One homeowner with a 90-plus-year-old residence recounted a massive, $16,000 project that started with assumptions but led to replacing corroded piping, stacks, and even requiring a sump pump installation and tearing up the basement floor. The customer praised the company for their ability to navigate the complexities of the older home's plumbing system, ultimately preventing major flood damage during a later deluge of rain.

This history of dedicated service and positive feedback underscores that Sure-Fix Plumbing & Drain is not just a contractor, but a true plumbing partner for the St. Louis, Missouri community.

Location and Accessibility

Sure-Fix Plumbing & Drain is centrally located, making their services accessible to a wide area within the St. Louis metropolitan region. Their main address is 4736 Virginia Ave, Saint Louis, MO 63111, US. This strategic location allows them to efficiently serve clients in diverse locations, including St. Louis City, Kirkwood, North County, and West County, ensuring that a qualified professional can be dispatched quickly when you need it most.

While their office hours are generally set for Monday through Thursday from 8:00 AM to 5:00 PM, and Friday from 8:00 AM to 3:00 PM, they also offer weekend service on Saturday and Sunday by appointment. This flexible scheduling helps to accommodate the varied needs of local customers, particularly for non-emergency repairs or installations that are better suited for the weekend.

Services Offered

Sure-Fix Plumbing & Drain offers a comprehensive range of plumbing, sewer, and drain services to address nearly any issue that may arise in your home or property. Their technicians are equipped for both emergency repairs and routine installations, ensuring your plumbing systems are operating reliably.

• Drain Cleaning and Sewer Services: This is a core specialty, covering general drain cleaning, sewer and drain cleaning, and addressing backed up sewers.
• Plumbing Pipe Repair: Expert services for fixing or replacing leaky pipes, as well as general plumbing repairs.
• Water Heater Services: Both installation and repair of water heaters, critical for maintaining comfort in Missouri homes.
• Toilet Services: Full services including both toilet repair for leaks and malfunctions, and new toilet installation.
• Faucet and Fixture Services: Offering both installation and repair of various faucets and fixtures throughout the home.
• Garbage Disposal Services: New garbage disposal installation to keep your kitchen running smoothly.
• Leak Detection: Utilizing professional techniques for plumbing leak detection to find and fix hidden pipe issues before they cause major damage.
• Sewer Line Repair: Addressing complex issues with the main sewer line to ensure proper wastewater flow.
• Shower Repair: Fixing issues related to shower plumbing and fixtures.

Features / Highlights

Choosing a plumbing service can be overwhelming, but Sure-Fix Plumbing & Drain distinguishes itself through several key features that benefit the local Missouri customer.

• Family-Owned and Operated: The business is run by the Scherffius family (Norma & Ron Scherffius are the owners), ensuring a personal level of commitment, accountability, and service rarely found in larger corporations.
• Established Local Presence: Operating in the St. Louis area since 1997 (originally as Discount Plumbing and Drain), they have a deep understanding of the local plumbing infrastructure, including the specific needs of older St. Louis homes.
• Commitment to Quality: The owners provide a direct guarantee: "You can rest assured, if it's not right I will make it right," demonstrating a strong commitment to customer satisfaction.
• Versatile Expertise: They specialize in plumbing issues for all types of homes, both "Old and New," which is crucial for the diverse real estate market in St. Louis.
• Flexible Service Availability: Appointments are available during regular business hours, with options for service by appointment on Saturdays and Sundays to accommodate urgent or scheduled weekend needs.
• Acceptance of Credit Cards: For customer convenience, they accept credit cards as a payment method for services rendered.
• Experienced Staff: The team is composed of qualified and courteous service people, as highlighted by customer praise for technicians like Greg, ensuring a professional and pleasant service experience.

Contact Information

If you are in the St. Louis area and require professional plumbing or drain service, you can easily reach the Sure-Fix Plumbing & Drain team.

Address: 4736 Virginia Ave, Saint Louis, MO 63111

Phone: (314) 481-9793 (This is the primary contact number and also serves as the mobile contact)

What is Worth Choosing

In a metropolitan area like St. Louis, Missouri, where homes vary dramatically in age and complexity, the local knowledge and family-oriented service provided by Sure-Fix Plumbing & Drain offer significant peace of mind. What truly sets them apart is their quarter-century-long commitment to the community, operating under a family business model that prioritizes integrity and quality over everything else.

The combination of a comprehensive service offering—from basic drain cleaning to complex sewer repair and water heater installation—with a clear, personal guarantee from the owners is what makes Sure-Fix the friendly neighborhood plumber Missouri residents can rely on. Their extensive experience with all home types means they are perfectly suited to diagnose and repair the unique challenges presented by both old, historic properties and newer constructions. When plumbing problems strike, choosing a reputable, family-owned business like Sure-Fix Plumbing & Drain means choosing prompt response, expert work, and honest pricing—a recipe for getting your home's systems back on track with minimal hassle. Their track record of being trustworthy and honest, as stated by their long-term customers, confirms that they are an excellent choice for any plumbing need in the St. Louis area.

Sure-Fix Plumbing & Drain

4736 Virginia Ave, St. Louis, MO 63111, USA