SMITHY'S PLUMBING LLC. Introduce
If you're an Ohio resident in the Norwood or greater Cincinnati area facing a plumbing emergency, considering a home renovation, or simply in need of routine maintenance, finding a local, trustworthy, and experienced professional is paramount. Dealing with unexpected leaks, clogged drains, or the intricate details of a kitchen or bathroom remodel requires skilled hands and prompt service. That's where a versatile, local service provider like SMITHY'S PLUMBING LLC, which is also a veteran-owned business, aims to step in and offer solutions across multiple home service needs.
The company prides itself on offering a range of essential services to homeowners and businesses, from immediate, emergency plumbing fixes to large-scale remodeling projects. Their commitment to being a full-service provider means that local users often don't have to juggle multiple contractors for their plumbing, drainage, and renovation needs, making them a potentially convenient single point of contact for significant home improvements in the Ohio region.
While the goal is always a smooth experience, real-world customer feedback indicates that prospective clients should approach their engagement with this company with thorough due diligence. Some reviews highlight considerable challenges with scheduling, billing communication, and the quality of customer service, suggesting that potential customers should secure detailed, written estimates and clarify all service expectations, including expected timelines and hourly rates, especially for non-emergency work, to mitigate potential confusion or frustration. Despite these noted challenges in client interactions and service follow-up mentioned in the public domain, the company remains a local option for a wide array of home services.
SMITHY'S PLUMBING LLC is strategically located in the heart of the Greater Cincinnati area, making it an accessible option for residents throughout Norwood and the surrounding communities in Ohio. Their central address ensures they are well-positioned to serve a wide local radius, allowing for a quicker response time for emergency calls than businesses located further afield.
The company's primary service location is:
- Address: 2033 Maple Ave, Norwood, OH 45212, USA
This Norwood base places them in a key geographic area of Hamilton County, making their services readily available across the city and neighboring suburbs for both routine appointments and urgent 24/7 service calls. The location is an advantage for Ohio homeowners who value a local contractor with an established physical presence in their community.
The company offers a diverse portfolio of services, categorized into five main areas: Plumber, Bathroom remodeler, Drainage service, Gas installation service, and Kitchen remodeler. This comprehensive approach means they can handle both emergency repairs and long-term renovation projects. Their service list includes:
- General Plumbing Services:
- Faucet installation and repair
- Plumbing leak detection
- Plumbing pipe repair
- Shower installation
- Toilet installation and repair
- Water heater installation
- Drainage Service:
- Services related to drainage systems (specific methods not detailed, but a dedicated type of service)
- Gas Installation Service:
- Installation and potentially repair of gas lines and appliances (specific scope not detailed)
- Kitchen Remodeling Services:
- Drywall installation and repair
- Exterior painting
- Interior painting (Paint indoors)
- Plumbing fixture installation (part of the remodel)
- Remodeling (general service)
- Repair flooring
- Repair water fixtures
- Tile work installation and replacement
- Bathroom Remodeling Services:
- Comprehensive remodeling services similar to the kitchen scope, adapted for bathroom needs (not detailed beyond "Bathroom remodeler" but implied by other services like tiling and fixture installation).
For Ohio users seeking specialized services or flexible scheduling, SMITHY'S PLUMBING LLC presents several key operational features:
- Veteran-Owned Business: The company identifies as veteran-owned, which may appeal to local clients looking to support businesses with a military background and who value the discipline and dedication often associated with veteran-led organizations.
- 24/7 Availability: They offer round-the-clock emergency service, which is crucial for unpredictable plumbing failures like burst pipes or severe leaks that require immediate attention outside of standard business hours.
- Diverse Service Offering: The combined expertise in plumbing, drainage, and full kitchen/bathroom remodeling simplifies the process for homeowners, potentially allowing a single contractor to manage complex, multi-trade renovation projects.
- Accepts Credit Cards: Accepting credit card payments provides customers with a convenient and flexible option for managing the cost of unexpected repairs or large-scale projects.
- Repair Services Focused: The business explicitly includes repair services among its offerings, indicating a willingness to fix existing systems rather than always defaulting to expensive replacements, which can be a budget-friendly option for local homeowners.
For immediate assistance or to schedule an appointment for plumbing or remodeling services in the Norwood area, local residents can use the following contact details:
- Address: 2033 Maple Ave, Norwood, OH 45212, USA
- Primary Phone: (513) 619-0245
- Mobile Phone: +1 513-619-0245
Given the 24/7 emergency service feature, these numbers are the best point of contact for urgent needs, while the primary phone and mobile number can be used for scheduling routine services, remodeling consultations, or general inquiries.
For Ohio residents, SMITHY'S PLUMBING LLC offers the distinct advantage of comprehensive, dual-service expertise: they can manage both your essential plumbing emergencies and extensive home remodeling dreams. The fact that the company is veteran-owned and provides 24/7 emergency support are significant benefits, assuring local users that help is available around the clock from a company dedicated to service. The wide range of remodeling skills, including drywall, painting, tiling, and flooring, means homeowners planning a kitchen or bath overhaul can potentially streamline their project management with one business handling both the wet and aesthetic parts of the job.
However, it is crucial that potential customers in Norwood and Cincinnati proceed with caution and clarity. Public feedback strongly suggests that while the services are comprehensive, the customer experience can be inconsistent. To ensure a positive outcome, Ohio homeowners should:
- Demand Detailed Written Quotes: Do not proceed on a verbal quote; ensure the price includes labor, materials, and potential overtime, and explicitly define what constitutes a service call charge.
- Confirm Scheduling and Communication Protocol: Given reports of significant delays and late arrivals, confirm the expected time frame in writing and agree on a clear communication method (e.g., text confirmation of ETA) to minimize disruption.
- Clarify Billing Procedures: Insist on a clear breakdown of hourly rates, including overtime/after-hours premiums, before work commences, to avoid billing disputes later.
- Verify Work Satisfaction and Warranty: Inspect all work thoroughly upon completion, particularly for fitting tightness and water flow, and get all warranty details for both parts and labor in writing.
By taking these preventative steps, local users can better leverage the full range of services offered—from quick leak detection to complete room transformations—while navigating the potential pitfalls of the service and communication issues that have been reported by other customers in the Ohio area. The convenience of a 24/7, multi-disciplinary, veteran-owned service can be a major asset when managed with clear, professional engagement from the start.
SMITHY'S PLUMBING LLC. Inside
Kitchen Remodeler
- Drywall installation
- Drywall repair
- Exterior painting
- Paint indoors
- Plumbing fixture installation
- Remodeling
- Repair flooring
- Repair water fixtures
- Tile work installation
- Tile work replacement
Plumber
- Faucet installation
- Faucet repair
- Plumbing leak detection
- Plumbing pipe repair
- Shower installation
- Toilet installation
- Toilet repair
- Water heater installation
- 24/7 Availability
SMITHY'S PLUMBING LLC. Details
From the business
- Identifies as veteran-owned
Offerings
- Repair services
Payments
- Credit cards
- Credit cards
SMITHY'S PLUMBING LLC. Photos










SMITHY'S PLUMBING LLC. Location
SMITHY'S PLUMBING LLC. Reviews
jobworkcommunicationdraininformativetubalbasementestimatewarranty
★ 5★ 4★ 3★ 2★ 1AVOID AVOID AVOID. Had him in there to fix change a 3 handle shower to a new standard. Should have avoided from the get go and read the Better Business Bureau reviews.First the quote didn't match what the in person price was, happens, but it's a red flag in hindsight.Day of service he was 5 hours late and showed up at 6pm. We had a concert and had to leave Smithy with the baby sitter. When we get back we find the pipe leaking. He said he told the babysitter it was okay and left for the night. It may have been, but why not text us? He texted all other times, you know? So nit knowing we turned off our water. Next day he shows up at 5p and leaves at 7p, again not super awesome specially with young kids. Then he finishes the job on the third day and EVERYTHING'S LOOSE! the shower head, the tub spout and the handle theb the water runs out of the shower hesd for a good 30 seconds agter shut off. This is where it gets truly terrible, when I had to call his customer service line.His cusotmer service line dude UNHINGED! I tell him my issues and he says it is supposed to work like that, accuses me of lying to him and REPEATEDLY hangs up on me! It is the most outrageous situation I have ever been in. Smithy eventually call me apologizing, saying he fires the guy and that nit won't happen again. But then also says all these problems are normal and to worry about it. Not wanting to deal with it, I let it go.Fast forward about a year, I suspect I have a leak from the loose fittings. CUSTOMER SEFVICE DUDE IS BACK!!!! AND JUST AS TERRIBLE. Then Smithy claims he has told me about the leaks, he will need to charge for a service call (15 days past the 1 year 🙄) and there is likley nothing he can do.The most outrageous, infuriating, and over-priced contractor, I have ever dealt with. Please do not use him, the WORST 2K I have ever spent and a true NIGHTMARE.
June 14 · Drew Gwork performed satisfactorily. billing was a huge lack of communication and I was told its my fault for not knowing their hourly rates and not knowing their time anf a half rates and hours...mind you I called on a monday and got late service on a thursday, nothing was emergent. when I asked the plumber at my house about the cost he said he didn't know what it would be until the office did the billing. I was required to leave a review before billing was completed in order to get a discount
October 10 · Jennifer AdcockWow - Smithy's went above and beyond the call of duty. Al was prompt and helped guide me through the toilet issue. Would definitely use again & recommend to friends and family!
October 03 · Scott AdamsAvoid Al Smithys Plumbing at all costs! I hired Al to do some work that was going to be about a 2 week job. He showed up 3 days later than he said he was going to start and then only stayed for about 2 hours and left. Two days later he came for about 2 hours again and left and didn't come back for almost a week later. When I asked if he could complete the job in a more timely manner he sent threatening messages then stopped answering my calls and messages and stole $8000 of my money that I had paid up front. Do not give this man any of your business. He will steal your money!
September 15 · Corey LubbersAl just replaced our water heater and did a great job! He was very informative and extremely reasonable as far as pricing is concerned! I highly recommend!!! Give them a call today, they also give free estimates!
October 09 · Kelly Smith
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