Roto-Rooter Plumbing & Water Cleanup Introduce
For Minnesota homeowners and businesses across the Twin Cities metro area, dealing with unexpected plumbing failures, slow drains, or basement flooding requires immediate, reliable assistance. Plumbing emergencies don't adhere to a 9-to-5 schedule, especially during the extreme weather conditions Minnesota often experiences, where issues like frozen pipes or sudden sewer backups can cause significant damage. Roto-Rooter Plumbing & Water Cleanup, with a local presence in Plymouth, MN, positions itself as a comprehensive solution provider, offering a wide array of plumbing, drain cleaning, and specialized water damage restoration services around the clock.
Roto-Rooter is a name recognized nationally, and its Plymouth, MN location serves as a key hub for providing these essential services throughout the greater metro area. This brand recognition often signifies a standardized level of service, professional training, and access to a wide range of specialized equipment designed for tough jobs, a legacy they have built over 90 years since 1935. As a local Minnesota operation, the Plymouth team is tasked with adapting this national standard to the specific needs of the region, from addressing older home plumbing systems common in Minneapolis to handling the unique sewer challenges presented by tree roots in suburban areas.
Customer feedback for the local branch is varied, which is typical for a high-volume emergency service provider. Positive reviews highlight excellent customer service from dispatchers, promptness, and the thoroughness of technicians. For instance, one customer noted the dispatcher was "excellent" and help would have been available within an hour for a toilet flushing issue. Another praised technician Mr. NA Xiong for his friendly, quick, and informative service, emphasizing how he "got right to work" and even took the time to "clean up any mess associated with the drain cleaning." These experiences underscore a commitment to fast, professional, and clean service delivery.
However, it is crucial for potential users to be aware of less favorable accounts. A significant concern raised by Twin Cities residents in online forums relates to perceived high pricing and high-pressure sales tactics, particularly concerning sewer line repairs. Some consumers report being quoted extremely high prices for simple drain clearing or being upsold to unnecessary, costly repairs, including full sewer line replacements, which were later contradicted by second opinions from other local companies. This mixed reputation suggests that while Roto-Rooter is often successful in providing fast, technical solutions for complex plumbing problems, customers should always request detailed, upfront pricing and consider obtaining multiple quotes for expensive repairs.
The strategic location of Roto-Rooter in Plymouth, Minnesota, ensures maximum accessibility for emergency calls across the expansive Twin Cities metro area. Plymouth is well-positioned in the western suburbs of Minneapolis, allowing for efficient travel via the local highway network to numerous key counties.
The physical address is 14530 27th Ave N, Plymouth, MN 55447, USA. This placement facilitates service reach across a broad service area, including the highly populated counties of:
- Hennepin County
- Anoka County
- Ramsey County
- Dakota County
- Washington County
- Scott County
- Carver County
- Chisago County and others.
The ability to cover such a large territory is a core advantage, especially when quick emergency response is needed for a burst pipe or a severe sewer backup, which can happen at any time of day or night. The company's 24/7 operation and commitment to same-day service, as frequently advertised, are directly supported by this logistical advantage in the heart of the metro area.
Roto-Rooter Plumbing & Water Cleanup is not limited to simple drain unclogging; they offer a comprehensive range of maintenance, repair, and restoration services for both residential and commercial properties.
Services Offered include:
- Full-Service Plumbing Repair: Addressing issues like toilet repair, faucet repair and replacement, garbage disposal repair, and general plumbing leaks.
- Expert Drain Cleaning: Clearing clogs in sinks, showers, bathtubs, and main sewer lines, which is their best-known specialty.
- Sewer Services: Comprehensive sewer cleaning, line repair, and maintenance, often utilizing proprietary equipment.
- Water Heater Services: Repair, installation, and replacement of water heaters.
- Sump Pump Services: Repair and replacement of sump pumps, a crucial service for preventing basement flooding in Minnesota homes.
- Water Damage Restoration: Specialized cleanup services for flooded basements and other areas affected by water damage, including working with insurance companies and being IIRC certified.
- Advanced Inspection: Utilizing Video Camera Line Inspection to accurately diagnose hidden problems like cracks, roots, or broken pipes in sewer lines.
- Pipework and Excavating: Handling more severe problems that require excavation for sewer line repair or waterline work.
The extensive service list positions Roto-Rooter as a single point of contact for nearly any residential or commercial plumbing and water-related issue in the region.
Several features and highlights distinguish Roto-Rooter in the competitive Minnesota plumbing market, primarily revolving around accessibility and technical capacity.
Features and Highlights include:
- 24/7 Emergency Service: Technicians are available every day of the year, at any hour, with no extra charges for nights, weekends, or holidays for drain service, which is critical for unexpected Minnesota plumbing crises.
- Rapid Response: Customers often report quick response times, with some calls resulting in service within an hour or a few hours, showcasing a strong dispatch capability.
- 90+ Years of Experience: A long history in the industry, starting in 1935, suggests deep technical knowledge and a reliance on proven methods and proprietary equipment.
- Comprehensive Cleanup: They are a 'two-in-one' provider, capable of fixing the plumbing problem and then cleaning up the resulting water damage, helping homeowners navigate complex flood situations.
- Transparent Payments: The company accepts a variety of payment options, including Visa, MasterCard, American Express, Discover, and offers financing options.
- Discounts and Promotions: They offer senior and military discounts, and frequently run promotions such as a free camera inspection with a main sewer line cleaning.
- Guaranteed Work: The company often stands by its estimates and provides guarantees on its work.
For Minnesota residents needing to schedule routine maintenance, a diagnostic inspection, or urgent emergency services, Roto-Rooter Plumbing & Water Cleanup can be contacted using the following information:
Contact Information:
- Address: 14530 27th Ave N, Plymouth, MN 55447, USA (Note: There may be other local phone numbers and service centers depending on exact location, but the main line for this Plymouth location is provided).
- Phone: (763) 567-2002
- Mobile Phone: +1 763-567-2002
Roto-Rooter Plumbing & Water Cleanup offers several compelling reasons for Twin Cities residents to choose them, particularly during emergencies. The most significant advantage is their dedicated 24/7 availability and proven ability to provide rapid, same-day service across a very large geographic area. In a climate like Minnesota's, where freezing temperatures can cause sudden, catastrophic pipe failures, having an expert available around the clock is invaluable. Furthermore, their specialization in both plumbing repair and water damage restoration streamlines the recovery process for a homeowner facing a flooded basement, simplifying communication and coordination that would otherwise require two separate companies.
The depth and breadth of their service offerings, ranging from simple faucet fixes to complex sewer line excavation and video camera inspection, means they can likely handle any plumbing issue presented. This "one-stop shop" approach, combined with the professionalism and thoroughness of technicians noted in positive reviews—such as taking the time to clean up the work area—can provide a highly satisfactory experience.
However, users should approach their service with an informed perspective. Given the recurrent customer complaints regarding potential upselling and high costs for non-emergency services, Minnesotans are advised to take full advantage of the transparent pricing policy by getting a clear, written estimate *before* authorizing any work, especially for major repairs. Utilizing their offered camera inspection service for free with a sewer line cleaning can also provide the homeowner with verifiable information, which is a valuable tool in making an informed decision about the necessity and scope of any suggested costly repairs.
Roto-Rooter Plumbing & Water Cleanup Photos










Roto-Rooter Plumbing & Water Cleanup Location
Roto-Rooter Plumbing & Water Cleanup
14530 27th Ave N, Plymouth, MN 55447, USA
Roto-Rooter Plumbing & Water Cleanup Reviews
I called with a toilet flushing issue. The dispatcher was excellent, and help would have been within an hour. I found out my business issue was shared with others, so not my problem. Fell to the landlord. So I called immediately. Again they were nice and courteous and thanked me for letting me know. Excellent service !
August 31 · Lloyd OlsonMr. NA Xiong was great he explained what he was doing and got right to work. He was friendly, quick and was nice enough to clean up any mess associated with the drain cleaning even took time wiping everything under my sink.
October 02 · C. RamosJake did an incredible job today! Thanks to the team at Roto Rooter for addressing my plumbing issue. Staff for friendly and it took less than 24 hours from the time I called them until the issue was fixed! Great service!
April 01 · EvaWhat a relief to have Na out to my house within an hour of calling. He had a great attitude despite the severity of my issue. He did a great job, and I'd call them back anytime. Also noteworthy that I still haven't received a response from the other plumbers I tried to get a quote from this morning. Thank you Na!!
September 15 · Anna McCrackenThe technician Kong was very knowledgeable and friendly. As a new a first-time homeowner, I had many questions and he was very patient and kind with answering all of them. He was respectful of my space, by wearing plastic shoe plastic covers every time he came into my home, he also cleaned up after everything was said and done. I ended up purchasing the Pipe Shield product offered by Roto-Rooter and I feel empowered and prepared to protect my home from any future blockages.I 100% recommend. Roto-Rooter was fast to schedule and efficient. I as a first-time homeowner, have no issues or complaints!
September 15 · Kristen Lindberg
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