RDW Plumbing LLC

- 861 62nd St, Marion, IA 52302

For homeowners and businesses across Linn County and the greater Marion, Iowa area, finding a plumbing contractor who offers a comprehensive suite of services is essential. RDW Plumbing LLC, located right in Marion, has established itself as a local provider for nearly two decades, specializing in a wide range of plumbing solutions from routine repairs to extensive remodeling projects. The company’s core focus is on delivering a full spectrum of plumbing and drain cleaning services, ensuring that local users have a single point of contact for nearly all their water and waste system needs.

RDW Plumbing LLC is an active participant in the regional service industry, with a history of operation dating back to being listed in The Blue Book since 2012, and an accreditation with the Better Business Bureau (BBB) since 2012. This longstanding presence offers a degree of confidence to local users searching for a reliable and professional service provider. They pride themselves on having over 17 years of experience in the field, positioning their team as experts ready to handle the unique plumbing challenges that arise in Iowa properties.

The business model is flexible, offering customers the choice between having service work billed hourly or receiving a price quote before a job begins. This transparency in pricing, coupled with the acceptance of various payment types including checks and major credit cards (MasterCard and Visa), provides convenience and options for managing household or commercial maintenance budgets. Furthermore, their association with the Plumbing-Heating-Cooling Contractors Association (PHCC) suggests a commitment to industry standards and ongoing professional development, which is vital in a technical trade like plumbing.

However, prospective customers should be aware that, like many service-based businesses, the customer experience can vary. RDW Plumbing LLC has received numerous positive reviews, with customers praising the staff for professionalism, politeness, and quality workmanship. For instance, customers have noted that technicians are courteous, do not waste time, and perform meticulous cleanup after job completion. One satisfied customer highlighted that the crew "went above and beyond" to correct complex sink and toilet issues they had previously attempted to fix themselves, resulting in proper function and drainage. Another noted that the workers were “mindful of walking in our home,” indicating respect for the customer's property.

In contrast, one deeply negative review details serious concerns regarding billing practices, service efficacy, and alleged unprofessional conduct by the owner, including issues with delayed billing, after-hours payment demands at the customer's home, and the effectiveness of a sump pump repair. These polarized experiences underscore the importance for any Iowa resident to clearly discuss payment terms, request pre-job quotes, and ensure a mutual understanding of the scope and warranty of the work before giving the go-ahead. While the business carries an A+ rating with the BBB, signaling a capacity for handling and resolving complaints, these varied accounts serve as a reminder for due diligence when hiring any trade professional.

Location and Accessibility

RDW Plumbing LLC is conveniently situated in Marion, IA, making it an accessible local choice for residents in Linn County and the broader Eastern Iowa region. Being strategically positioned in Marion allows the company to efficiently dispatch technicians to service areas that include, but are not limited to, the cities of Marion and Cedar Rapids. This local base of operations contributes to quicker response times for plumbing needs in the surrounding communities.

Physical Address: 861 62nd St, Marion, IA 52302, USA

The company maintains regular business hours from Monday through Friday, with operations closed on Saturday and Sunday. Customers are encouraged to contact them during the week to schedule non-emergency service, with the primary phone line available for inquiries and scheduling.

Services Offered

RDW Plumbing LLC offers a comprehensive list of plumbing, repair, and installation services for residential and commercial properties. Their expertise covers essential fixture repair, appliance connections, system maintenance, and major remodeling work. Key services include:

• Plumbing Services and Repairs: General maintenance and fixes for all residential and commercial systems.
• New Construction & Remodels: Full plumbing installation for new homes and extensive renovation projects, including kitchen and bathroom remodels.
• Drain Cleaning: Professional service to clear clogs and restore proper function to drains and sewer lines.
• Water Heater Services: Repair, replacement, and installation of various types of water heating systems.
• Sump Pump Services: Repair, maintenance, and installation of sump pumps, which are vital for many Iowa basements.
• Faucets and Toilet Repairs: Specialized services for leaky faucets, running toilets, and flush valve repairs.
• Backflow Preventer Repairs and Testing: Critical service to ensure the safety of potable water supply by preventing contamination.
• Garbage Disposal Services: Installation, repair, and replacement of kitchen garbage disposal units.
• Shower Pans and Tubs: Installation and plumbing for new bathtubs and shower systems.
• Sewer Cleaning and Sewer Pipes: Maintenance and repair for main sewer lines.
• In Floor Heating: Specialized installation and service for hydronic in-floor heating systems.

Features / Highlights

RDW Plumbing LLC presents several compelling features that make them a notable option for Iowa customers:

• Broad Service Portfolio: Handles all major plumbing categories, from small repairs like a running toilet to major installations like in-floor heating or full bathroom remodels.
• Pricing Flexibility: Offers service work on an hourly basis or provides customers with a fixed quote before starting the job, allowing for budgeting control.
• BBB A+ Accreditation: Holds the highest rating from the Better Business Bureau, demonstrating a commitment to ethical business practices and resolving customer complaints.
• Flexible Payment Options: Accepts cash, personal checks, and major credit cards (MasterCard, Visa) for customer convenience.
• Experienced Local Operation: Listed in the Blue Book since 2012 and possessing over 17 years of experience, indicating deep familiarity with local building codes and infrastructure.
• Remodeling Expertise: Specifically includes Bathroom Remodel, Kitchen Remodel, and New Construction in its business categories, signaling capability for large-scale projects.
• Positive Service Feedback: Numerous customers have reported satisfaction with the quality of work, the professionalism of the technicians, and the thoroughness of job site cleanup.
• Trade Association Membership: Affiliated with the PHCC, underscoring a dedication to high professional standards in the plumbing trade.

Contact Information

To inquire about services or schedule an appointment with RDW Plumbing LLC, local customers can use the following information:

Address: 861 62nd St, Marion, IA 52302, USA

Phone: (319) 800-6763

What is worth choosing

Choosing RDW Plumbing LLC is a strong consideration for an Iowa customer seeking a plumber with a comprehensive skill set and an established local presence. What is most worth choosing about this company is its proven capacity to tackle complex, large-scale projects, such as full kitchen and bathroom remodels, alongside essential routine services like backflow testing and water heater repair. This broad expertise saves clients the trouble of coordinating multiple contractors.

Furthermore, their transparent pricing model—offering hourly rates or pre-job quotes—allows the customer to choose the option that best fits their financial planning. The company's longevity and A+ BBB rating provide a factual and verifiable measure of their commitment to both quality work and customer satisfaction over time. Positive reviews consistently highlight the professionalism, courtesy, and thoroughness of the technicians, reinforcing the idea that on-site service is handled efficiently and respectfully.

However, a potential customer must acknowledge the conflicting accounts of service and billing. The serious issues raised by one customer regarding billing delays, after-hours contact from the owner, and the effectiveness of a repair cannot be overlooked. Therefore, while RDW Plumbing LLC provides high-quality technical expertise, a new customer in Marion or the surrounding areas is strongly advised to utilize the company’s stated option for a price quote upfront, confirm the expected timeline for invoicing, and clearly understand any warranty associated with the repair to mitigate the risks suggested by the negative feedback. By taking these precautions, Iowans can leverage the company's technical capabilities while ensuring a professional and satisfactory transaction.

RDW Plumbing LLC

861 62nd St, Marion, IA 52302, USA