Orr Plumbing Services LLC

- 2758 Old Hanley Rd, St. Louis, MO 63114

When a plumbing crisis hits a St. Louis home—be it a major water heater failure or a relentless pipe leak—Missouri residents need a plumber who is not only skilled but deeply committed to customer service. Orr Plumbing Services LLC, located in the heart of St. Louis, has cultivated a strong reputation for excelling in both areas. They are a local, full-service plumbing provider known for handling emergencies with speed and professionalism, specializing in both large-scale issues like sewer and water heater replacement and everyday fixture repairs.

The company’s commitment to rapid response and fair dealing is a frequent highlight in customer feedback. For instance, when facing a broken water heater, the Orr team can often provide a quick estimate and complete the full replacement within 24 hours. This speed, combined with a "very reasonable" estimate, solidifies their position as a preferred choice for urgent repairs in the St. Louis metropolitan area. This dedication to getting the job done quickly and correctly, even with challenging pipe issues, makes them a reliable partner for maintaining a functional Missouri home.

Beyond technical proficiency, Orr Plumbing Services LLC distinguishes itself through its exceptional customer care. The administrative team is often noted for being highly empathetic and supportive, turning a customer's frustration into a positive experience. This high level of attention, where staff actively listen, understand, and then efficiently address the plumbing problem, is the foundation of their 5-star reputation in the community.

Orr Plumbing Services LLC is strategically situated to serve residential and commercial clients throughout the St. Louis, MO, metropolitan area. Their main operational address is 2758 Old Hanley Rd, St. Louis, MO 63114, USA. This central location in St. Louis County allows for efficient dispatching of technicians across the city and surrounding suburbs, including Greendale.

Accessibility to their services is streamlined by their responsive communication channels. They can be reached by phone at their local St. Louis number, (314) 398-0034. Their commitment to accessibility is further evidenced by the fact that they offer emergency plumbing services. While standard business hours are typically Monday through Friday, this emergency capability is vital for St. Louis area homeowners who experience burst pipes or major malfunctions outside of regular hours, ensuring that help is available when it is most needed.

The company accepts credit cards, providing convenient payment options for Missouri clients facing unexpected repair costs. Their professional approach, from the initial contact with the receptionist—who is praised for her empathy and quick action—to the final repair, makes the entire process as hassle-free as possible for the customer.

Orr Plumbing Services LLC provides a full spectrum of plumbing services, covering everything from minor leaks and fixture installations to major sewer and water system repairs. Their comprehensive offerings mean St. Louis homeowners only need one number for all their plumbing needs. They specialize in repair services, ensuring all parts of the home's water and waste systems are functioning optimally.

Key services provided by Orr Plumbing Services LLC include:

• Water Heater Installation and Repair: Fast, professional service for broken or outdated water heaters, including replacement estimates and same-day or next-day installation.
• Drain Cleaning: Clearing clogged or slow drains in kitchens, bathrooms, and utility areas.
• Sewer Repair and Diagnostics: Expert service for sewer line issues, complemented by Sewer Lateral Inspections using camera technology for accurate problem identification.
• Plumbing Leak Detection and Repair: Utilizing specialized techniques to locate and fix leaks in pipes and slab foundations, preventing costly water damage.
• Faucet Services: Complete faucet repair and installation services for kitchens and bathrooms.
• Toilet Services: Professional toilet repair for running or clogged units, and new toilet installation.
• Garbage Disposal Services: Installation and repair of garbage disposal units.
• Shower Services: Comprehensive shower installation and repair, including tub valves and remodels.
• General Pipe Repair: Fixing all types of plumbing pipe damage and leaks throughout the home's system.

What truly sets Orr Plumbing Services LLC apart in the competitive St. Louis market are the features that guarantee a positive customer experience, regardless of the complexity of the repair:

• Empathetic and Active Listening Customer Service: Their receptionists are highly commended for being "very empathetic" and taking the time to "listen to the customer," turning frustrating situations into positive experiences.
• Rapid Water Heater Response: Customers note their ability to quickly provide estimates and complete major work, such as replacing a broken water heater, within a day, minimizing household disruption.
• Fair and Reasonable Estimates: The company is known for transparent pricing, providing estimates that are competitive and "very reasonable" for high-quality, professional work.
• Professional and Great to Deal With: The entire team, from the office staff to the technicians, is described as "great to deal with" and "extremely professional," ensuring a pleasant interaction throughout the service process.
• Specialized Camera Inspections: Offering Sewer Lateral Inspections (Camera) demonstrates a commitment to advanced diagnostics, ensuring that sewer and drain problems are correctly identified at their source before repairs begin.
• Reliable Long-Term Partner: The high level of satisfaction leads to customer loyalty, with clients stating they will "continue using Orr for the foreseeable future" and for "alllll my plumbing needs."

Missouri residents in the St. Louis area seeking professional, prompt, and empathetic plumbing service can contact Orr Plumbing Services LLC using the following information:

• Address: 2758 Old Hanley Rd, St. Louis, MO 63114, USA
• Phone: (314) 398-0034
• Mobile Phone: +1 314-398-0034

Clients are encouraged to call the local number to speak with the highly praised customer service team, who are ready to listen to your situation and efficiently schedule a service appointment.

For St. Louis homeowners, choosing Orr Plumbing Services LLC is an investment in both high-quality workmanship and superior customer care. In the realm of home services, the combination of technical skill and genuine empathy is rare, but it is precisely what Orr Plumbing delivers consistently. Their ability to manage high-priority crises, such as quickly replacing a water heater with a fair quote, removes a tremendous amount of stress from the homeowner.

Furthermore, their offering of specialized diagnostic services, like sewer camera inspections, is a critical component of modern plumbing that ensures problems like persistent clogs or sewer issues are not just temporarily fixed but fully understood and resolved at the source. This thorough approach saves Missouri customers time, money, and future frustration.

Ultimately, what is worth choosing is the peace of mind that comes from knowing you have a reliable, honest, and professional team that truly cares about your situation. From their empathetic receptionists to their professional technicians, Orr Plumbing Services LLC proves that five-star customer service is at the core of their business, making them the smart choice for all residential plumbing repair and installation needs in the St. Louis area.

Orr Plumbing Services LLC

2758 Old Hanley Rd, St. Louis, MO 63114, USA