O'Brien Plumbing Introduce
For residents and businesses across Lake Arrowhead, Crestline, and the surrounding Mountain Area of California, having a dependable and experienced local plumber is essential. The unique challenges of mountain properties, including cold weather risks and specific sewer line issues, require specialized expertise. O'Brien Plumbing has been serving the Mountain Community and Inland Empire for over 25 years, providing a wide array of residential and commercial plumbing solutions since 1979.
The company emphasizes professional service, extensive experience, and constant availability, aiming to be the go-to resource for all plumbing needs in the region. Their commitment is to handle everything from routine maintenance to urgent, complex plumbing emergencies.
O'Brien Plumbing primarily serves the Lake Arrowhead, CA area, along with Crestline and other nearby mountain cities within the Inland Empire. Their focus on the "Mountain Community" indicates an intimate familiarity with the specific plumbing infrastructure and challenges common to this part of California, such as issues related to seasonal weather and older piping systems.
The business operates with a local presence, which allows for prompt response times, particularly crucial for urgent plumbing issues that can cause significant property damage. Their service area covers a broad range, making their expertise accessible to many residents and commercial properties in the vicinity of Lake Arrowhead, CA 92321.
O'Brien Plumbing offers a complete range of residential and commercial plumbing services, utilizing modern techniques and equipment to diagnose and resolve issues efficiently. Their offerings cover general maintenance, complex repairs, and full system installations. The key services provided include:
- Drain Cleaning and Sewer Rooter service.
- Hydro Jetting for clearing stubborn blockages with high-pressure water.
- Sewer and Drain Cleaning, ensuring clear flow for entire waste systems.
- Video Camera Inspection for accurate, non-destructive diagnosis of pipe issues.
- Pipe Lining for trenchless pipe repair and reinforcement.
- Water Gas Leaks detection and repair.
- Water Heater repair, replacement, and installation (including both standard and tankless units).
- Electronic shut-offs installation.
- Kitchen and bathroom remodels assistance.
- Gas line services.
- Copper re-piping and PEX re-piping services.
A significant portion of their work involves addressing sewer and drain issues, which can be particularly complex and costly for property owners. For instance, a customer review detailing a toilet flooding issue mentioned extensive work, including an initial charge of $500 for drain cleaning attempts on one day and a $795 Saturday service cost, which led to a subsequent sewer main repair totaling $4,500 to address a section with tree root intrusion and a joint replacement from clay to ABS plastic pipe, along with hydro jetting to cut heavy roots. This comprehensive service demonstrates their capacity to handle severe mainline clogs and necessary excavations/replacements.
The company prides itself on several key features that enhance the customer experience, particularly when dealing with unexpected plumbing failures in the mountain region:
- Providing 24/7 Emergency Service, acknowledging that plumbing crises do not adhere to a 9-to-5 schedule.
- Boasting over 40 years of experience in the plumbing industry, with 25 years specifically serving the Mountain Area.
- Offering residential and commercial plumbing services.
- Being licensed and insured for customer protection and peace of mind.
- Offering current promotions and online specials to make services more affordable.
- Providing free estimates for water heater repair or replacement, and for drain cleaning needs.
- Committing to professional and friendly customer service with a staff of experienced plumbers.
- Guaranteeing satisfaction with their work.
Another customer specifically highlighted the quick and efficient response to a water heater failure, noting that O'Brien Plumbing installed a new one the next day, which speaks to their ability to manage emergency replacements effectively.
To schedule a service appointment, request a free estimate, or call for emergency assistance, you can contact O'Brien Plumbing using the information below:
- Address: Lake Arrowhead, CA 92321, USA (Servicing the entire Mountain Area and Inland Empire)
- Phone Number: (909) 337-3743
The quoted work for a sewer repair project gives a glimpse into the cost of complex mountain plumbing repairs, including a $4,500 charge for the sewer main dig-up, two-way cleanout install, clay to ABS pipe joint replacement, and hydro jetting, on top of initial Saturday service and drain cleaning attempt fees of $795.00 and $500.00 respectively. Customers should be aware of and inquire about the additional 3.5% payment processing fee added to the total for credit or debit card payments, as noted in a service invoice detail ($175.00 on a $4,500.00 base charge, which is 3.8% of $4,500 + $175, or 3.7% of $4675, so this fee must be clearly understood upfront).
The long-standing presence of O'Brien Plumbing in Lake Arrowhead and the Inland Empire, dating back to 1979, suggests a deep understanding of the local community's plumbing requirements. They have built their business on a reputation for integrity, knowledge, and guaranteed satisfaction. Choosing a local expert with this kind of tenure means selecting a team familiar not only with common plumbing issues but also with the unique infrastructure challenges of the mountain environment.
Their offering of 24/7 emergency service is a critical factor for residents in a region where sudden pipe bursts or water heater failures can rapidly lead to severe damage, especially during cold periods. This commitment to being "Always Available" ensures that assistance is just a phone call away, whether the problem is a minor leak or a major sewer line rupture.
Furthermore, the variety of services—from high-tech video camera inspections and hydro jetting to copper and PEX re-piping—means they can provide a complete solution regardless of the plumbing project's scope, whether it is a residential repair, a large commercial job, or a full kitchen or bathroom remodel plumbing overhaul. While the provided customer feedback illustrates that complex, emergency work can lead to substantial costs, with one customer expressing a wish for more upfront fee transparency, another customer's positive experience with rapid water heater replacement underscores the company’s reliability in urgent situations. They encourage potential clients to take advantage of free estimates for certain services to get a clear idea of the potential cost before committing to major work.
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O'Brien Plumbing Reviews
I called them due to toilet flooded issue, they tried to drain the pipe from one toilet and not successful. (initial charge $795 for inspection and weekend service fee)...then, they said have to dig a hole from outside to replace a pipe section that was stuck with tree...$4500 was charged. Then was told, another section of pipe has something stuck when they use machine to view, say will be more expensive..so I told them to stop the work. Called another plumber from San Bernardino. Replace another section of drain pipe for $2800...was told they don't know the cost until they found out what is going on!! So be aware and cautious for those won't disclosure their fee when you ask upfront. Lesson learned!!Below is the detailed work for review (maybe it's Lake Arrowhead pricing)Services qty unit price amountRick OBrien 1.0 $4,500.00 $4,500.00Sewer main snaking was not successful, all efforts to clear on Saturday were not good.Returned to dig up sewer main to allow a two way cleanout install.This install is on a 3" abs sewer line. As this line was manipulated we ran hydro jetter to cut heavy roots from 4" ads sewer main. We cut all roots that were visible. This joint is clay x ABS plastic pipe. Camera inspection found a hole in sewer appx 15' from the above location. Will dig tomorrow 12/18Customer Services - Payment Processing fee 1.0 $175.00 $175.003.5% is added to your total if you chose to pay with a credit card or debit card. If you choose to move forward with a different form of payment a revised invoice will be sent.Materials qty unit price amountDrain cleaning attempts 12/14 1.0 $500.00 $500.00Saturday service cost 795.00
August 03 · KevinO'Brien Plumbing to the rescue again. My water heater died and they installed a new one the next day. Great service, highly recommend this family run business. This is the second time they responded quickly and efficiently to an emergency plumbing issue.
July 03 · Laurie JacobsOld fashion service with a smile, professional and honest with a big dose of integrity.Joe fixed my problem with outside faucet, and garbage disposal. Best part? No charge!! Seriously how often does that happen!! And being a senior on a budget, all I can say is thank you, O'Brien. Integrity. Honest and fair. They were the first service I called when I moved up here. They haven't disappointed.
May 22 · Aliggons LiggonsI am writing this email because the last 1 star review does not in any way shape or form depict the excellent service that I have received from O'Brien Plumbing. I have worked primarily with Tyson but others on staff have occasionally serviced my home in Lake Arrowhead. I trust them emphatically and they have a proven track record with me with my last remodel. I am about to close escrow on a new property and I will be working with them once again. I wouldn't think of going anywhere else. They came highly recommended by my trusted contractor and I feel fortunate to have found such a reliable and reasonable priced plumbing company.
May 02 · Gail RodgersI used these guys years ago, and they were great. This time, they sent out two young men. They told me that their snake wouldn't fit down a two inch clear out pipe. I didn't feel like arguing, letting them know that the previous time they had been out, that was exactly what they did, and for $100 less than what they quoted me.Next they proceed to tell me that they need to pull off the toilet, to get to the clog from there, looking under the house to confirm it. Then quoting me two, and a half times more money to do it than the clean out.I pulled off the toilet today, and the pipe goes the opposite direction from where the clog is, but I ran a 25' snake just to see. Clear as a whistle.I ran the 25' snake down the clean out pipe, and was able to get a bunch of hair, but I need a longer snake to get at it.Sad to leave this review, seeing how nice the first fellow was, but things change. This time for the worst.
June 15 · YOU STINK
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