Mideastern Plumbing & Heating Introduce
In the heart of Illinois, where the seasonal temperature extremes demand reliable home comfort systems, Mideastern Plumbing & Heating stands out as a critical provider of integrated plumbing and HVAC services for the Carlyle community and surrounding counties. Since 1997, this family-owned and operated company has specialized in ensuring local residents and businesses have functioning systems year-round, positioning itself as a trusted partner for essential property maintenance.
Mideastern Plumbing & Heating is far more than just a typical ‘Plumber.’ It operates as a full-service comfort specialist, combining extensive plumbing expertise with comprehensive Heating, Ventilation, and Air Conditioning (HVAC) capabilities. This dual specialization is a major advantage for Illinois customers, allowing them to rely on one professional source for both their water-related and climate-control needs—from a burst pipe to a failing furnace in the dead of winter.
The company’s dedication to providing prompt and efficient ‘Repair services’ is evident in customer testimonials. One resident, caught in the chaos of moving, praised the company for their swift response, stating a replacement water heater was installed in "less than 2 hours" after a leak was reported. This ability to deliver quick, high-quality solutions, even during stressful times, is a defining characteristic of their service.
Mideastern Plumbing & Heating’s ‘Offerings’ cover an impressive range of technical fields, including advanced options like Geothermal Heating and Cooling, alongside essential services such as Sewer Cleaning, Water Heater Installation and Repair for both conventional and tankless units, and all aspects of A/C and Furnace maintenance. They commit to servicing 'All Makes And Models' of heating and cooling equipment and extending their professional reach to both ‘Commercial And Residential Service’ clients.
However, it is important for potential clients to note that, as with many high-volume service companies, customer experiences can vary significantly. One severe complaint detailed a concerning series of events, including an unannounced entry into a home using a spare key, non-communication, a service failure, and an accusation of an 'outrageous amount' for unapproved labor, including paying a high rate for a helper. This stark contrast in experiences—between quick, professional, and cost-effective service, and alleged lack of professionalism and questionable billing practices—highlights the absolute necessity for new customers to establish clear communication, demand written work agreements, and confirm authorization for entry and labor hours before service begins.
Despite the criticism, the positive feedback on large-scale work, such as the plumbing of an entire new house and significant cost savings on water line installation, suggests a capability for handling complex, long-term projects successfully. This complexity and scale of work may contribute to the wide array of services they offer across Southern Illinois.
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Mideastern Plumbing & Heating is strategically located in Carlyle, Illinois, allowing them to efficiently serve a large geographical area within the Southern and Central Illinois region. Their primary service area extends beyond the local 62231 zip code to include Bond County, Clinton County, Marion County, and Washington County, covering communities such as Breese, Centralia, Greenville, Nashville, Salem, and Trenton.
The main office and operations base for the company is:
- 2210 Franklin St, Carlyle, IL 62231, USA
Their central positioning near the juncture of several key counties enables them to maintain their promise of reliable, quick response times across a significant portion of the region. They operate with standard business hours for general service calls but maintain an impressive 24/7 response capability for immediate, critical comfort and plumbing emergencies, ensuring Illinois families are not left vulnerable to system failures.
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The service spectrum offered by Mideastern Plumbing & Heating is exceptionally broad, covering a complete range of systems for year-round indoor comfort and essential water management. The company divides its comprehensive ‘Offerings’ into two main branches: Plumbing and HVAC.
The full list of services includes:
- Water Systems: Water Heater Installation (Conventional and Tankless), Water Heater Repair, Faucet Installation and Repair.
- Drainage & Sewer: Drain Cleaning, Sewer Cleaning, Sewer Repair and Line Installation, Video Sewer Inspections, Outdoor Plumbing System Repair.
- Groundwater Management: Sump Pump Installation and Repair.
- Gas Services: Gas Line Installation and Repair.
- Heating (HVAC): Furnace Installation & Repair, Gas Furnace services, Heat Pump Installation and Repair, Geothermal Heating Systems, Heating Maintenance, Residential Heating, Zone Heating.
- Cooling (HVAC): A/C Repair, Air Conditioning Installation (Central A/C, Ductless Mini Splits), Air Conditioning Maintenance and Tune-Ups, Geothermal Cooling, Residential Cooling.
- Air Quality & Maintenance: Air Purification systems, Odor Control, Regular Maintenance programs for both plumbing and HVAC systems.
- Project Work: New Construction and Remodeling Plumbing, Commercial and Residential Service.
This extensive list confirms their capability to handle virtually any plumbing or climate control issue a property may face in Illinois.
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Mideastern Plumbing & Heating possesses several key features that make them a prominent service provider in the Southern Illinois region:
- 24/7 Response Capability: The company offers round-the-clock emergency response times for critical heating, cooling, and plumbing issues, a crucial service during Illinois weather extremes.
- Integrated Service Model: They provide a rare, full-spectrum service combining master plumbing skills with comprehensive HVAC expertise, allowing for single-source solutions for home comfort.
- Advanced System Expertise: They specialize in high-efficiency systems, including installation and service of cutting-edge Geothermal Heating and Cooling units.
- Broad Equipment Service: The company repairs and services ‘All Makes And Models’ of heating, cooling, and water heating equipment, ensuring a wide compatibility.
- Extensive Service Area: Their reach extends well beyond Carlyle, covering four distinct counties (Bond, Clinton, Marion, and Washington), establishing them as a regional service leader.
- Commercial and Residential Scope: They are equipped to handle projects for both homes and businesses, including specialized work like new construction plumbing and sewer line installation.
- Financial Flexibility: The company facilitates ease of payment by accepting major Credit cards for service transactions.
- Established History: In business since 1997, they have a long track record of serving the Illinois community.
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To schedule routine maintenance, installations, or request a 24/7 emergency response for plumbing, heating, or cooling issues, customers in Illinois can use the following contact details:
- Address: 2210 Franklin St, Carlyle, IL 62231, USA
- Primary Phone: (618) 594-3299
- Mobile Phone (also reachable): +1 618-594-3299
Their business office hours are generally Monday through Friday, 8:00 AM to 3:30 PM, but the emergency phone line is available at all times.
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Choosing Mideastern Plumbing & Heating is an excellent option for Illinois residents who require a single, highly specialized contractor to handle all facets of their property’s plumbing and climate control systems. Their worth is largely defined by the exceptional breadth of their services and their commitment to emergency accessibility.
The primary benefit of selecting this company is the unmatched convenience and expertise of a combined Plumbing and HVAC service provider. For a homeowner, a single call can resolve an issue that might otherwise require two separate specialists, streamlining maintenance and major repair work. Their technical prowess in complex areas like Geothermal Systems, coupled with their ability to manage essential services like sewer repair and water heater installation, ensures a high level of proficiency across the entire home or business infrastructure.
The documented successes, such as saving customers significant money on major installations and providing almost immediate service for emergencies, demonstrate their value proposition: reliable, often rapid, and sometimes cost-effective solutions for challenging problems. The 24/7 emergency service is a non-negotiable asset for protection against the unpredictable nature of plumbing and HVAC failures in a climate-variable state like Illinois.
However, due to the serious nature of the negative feedback concerning unauthorized entry and questionable billing for labor, customers must prioritize documentation and explicit consent. The value of choosing Mideastern Plumbing & Heating is fully realized when a client insists on a clear, written, and signed scope of work before allowing service to commence. By engaging with professionalism and confirming all charges and permissions upfront, Illinois customers can confidently utilize the full-service convenience, technical depth, and emergency response capabilities of this long-standing Carlyle business.
Mideastern Plumbing & Heating Services
Plumber
- Drain cleaning
- Faucet installation
- Faucet repair
- Outdoor plumbing system repair
- Plumbing pipe repair
- Sewer cleaning
- Sewer repair
- Sump pump installation
- Sump pump repair
- Water heater installation
- Water heater repair
- A/C Repair
- Air Conditioners
- Air Conditioning Installation
- Air Conditioning Maintenance
- Air Conditioning Repair
- Air Conditioning Systems
- Air Conditioning Tune Ups
- Air Conditioning Unit
- Air Purification
- All Makes And Models
- Central A/C
- Central Air Conditioning
- Commercial And Residential Service
- Conventional Water Heaters
- Drain Cleaning Sewer
- Ductless Mini Splits
- Furnace Installation & Repair
- Gas Furnace
- Gas Line Installation
- Gas Line Repair
- Geothermal Cooling
- Geothermal Energy
- Geothermal Heating
- Geothermal Heating Systems
- Geothermal Systems
- Heat Pump Installation
- Heat Pump Repair
- Heating & Air Conditioning
- Heating & Cooling
- Heating Maintenance
- Home Services
- Hvac Services
- Installation Air Conditioning
- Maintenance Furnace
- Odor Control
- Plumbing & Heating
- Plumbing And Hvac Services
- Plumbing Heating
- Plumbing Issues
- Plumbing Maintenance
- Plumbing Systems
- Plumbing Water Heaters
- Regular Maintenance
- Residential Cooling
- Residential Heating
- Sewer Inspections
- Sewer Line Installation
- Sewer Line Repair
- Single Zone Heating
- System Installed
- Tankless Water Heaters
- Video Sewer Inspections
- Water Heaters Tankless Water Heaters
- Zone Heating
Mideastern Plumbing & Heating Details
Offerings
- Repair services
Payments
- Credit cards
- Credit cards
Mideastern Plumbing & Heating Photos
Mideastern Plumbing & Heating Location
Mideastern Plumbing & Heating
2210 Franklin St, Carlyle, IL 62231, USA
Mideastern Plumbing & Heating Reviews
pricewater heaterquality
★ 5★ 4★ 3★ 2★ 1Excellent Service! These guys recently finished plumbing our new house. They also ran our water line 1500 feet $5k cheaper than a competitor. This week we were working on moving and our water heater in the old house started leaking. Dennis was able to get one of his guys over in a few hours and we are so greatful. Moving boxes everywhere and they were done in less than 2 hours with a replacement. Highly recommend!
September 17 · Bradley MaschhoffMideastern entered was a no show one day with no communication and the next day a different guy than discussed decided to just show up and use my spare key to let themselves into my house. Charged me 1500 for 12 hours of work. 4 of which are accounted for, the rest was not agreed upon or even discussed. Oh, and their helper boy, is nothing but a tool grabber that can't communicate professionally that you will pay 105 per hour.The issue they came to fix, still isn't fixed. They entered my house without permission, and then proceeded to charge me an outrageous amount. I will be taking this to the courts.
September 15 · Kimberly EvansPros: quick response and turnaround, friendly secretaryCons: sloppy install, did everything within their power to not install as requested, high cost for quality.My girlfriend called them to replace a pipe that needed moved. We had asked them to run it straight down between the trusses until it reached about halfway through our basement then reconnect with the system. This is in preparing for another massive project. They used a flexible tube material and instead of running it as we had asked he brought it out about 1 foot and a half from the wall. I had to call and try to explain to the secretary what we had asked for and what they had done. She had the guy call me back and explain to him what we were wanting. During the conversation, I explained that we wanted it to be ran down inside the pocket of the support beams and brought back in line. He dodged around that saying that this had worked for other people and that he was trying to"understand the limit ". I told him they needed a least 3 foot of clearance. He took that and ran. "Yea I can bring it back 3 feet." I said again that we want it between the beams. He said alright and that he would go back. When I went and saw the redone work, it was simply sloppy. He had just renailed the Hangers back and due to the way he had done so, made a large loop in the gas line. It shows to me a lack of personal pride in the work. It took them about an hour and they charged 350 dollars. I doubt there was more than 50 dollars worth of material, so between two men they were paid 150 an hour each. Mastercraft pay for apprentice level work. Had they just done as we had asked originally, it wouldn't have taken any additional time and they would not had to come back.Now, when I inevitably come back to finish the rest of the work, the section they had done will need fixed again.
March 31 · Austin EstesThere's nothing I can say bad about this company. I actually called them because another company left me hanging without hot water. I called them and within an hour/ hour and a half they were at my residence. The tech thought it was one problem and I thought it was another. So he actually listened to Mr and changed what I thought was going to be a cheap fix but eventually I ended up having to replace my whole hot water heater. From the time they discovered what was wrong to the time of switch out I think was very prompt. I will be using their services from now on. They gained another customer.
April 24 · Chadwick FletcherWe were having plumbing issues and needed parts. Went to one place and was blown off so we headed to Mideastern and they were most helpful. Got us the piece at a great price and we were out of there in 10 minutes. Thanks Mideastern.
March 05 · Jennifer Dall
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