Matthews Plumbing Service

- 195 E Stearns Rd, Bartlett, IL 60103

If you own a home or manage a commercial property in Bartlett, IL, or anywhere in the vast Chicagoland area, you understand that a reliable, honest plumber is essential. Plumbing issues—from a minor dripping faucet to a major sewer line back-up—can cause significant stress and damage if not addressed quickly and professionally. That is where Matthews Plumbing Service steps in. This local, family-owned and operated company has built a strong reputation across Chicagoland's suburbs for providing comprehensive plumbing and drain services with a commitment to quality and integrity. They cater to both residential and commercial clients, offering a full spectrum of services designed to keep your water and drain systems running smoothly.

Matthews Plumbing Service understands the unique challenges of plumbing systems in the Illinois region, which often include issues related to older piping, freezing winters, and heavy storm water loads. Their goal is not just to fix the immediate problem but to offer lasting solutions and build a relationship based on trust. They aim to be the premier, full-service plumbing company for all aspects of the trade, serving their customers with the same high quality of work they would expect in their own homes. This dedication to excellence is reflected in their business model, which guarantees their work and provides transparent, upfront pricing, ensuring customers know the costs and options before any work begins. For local users in the Illinois region seeking expert, family-friendly plumbing service, Matthews Plumbing Service is a standout choice.

The core philosophy of Matthews Plumbing Service revolves around professional, ethical, and thorough work. Customers appreciate that the company doesn't simply apply a quick patch but investigates and resolves the root cause of an issue. For instance, a perpetually clogging drain might not just need a basic snaking; it could require a deeper clean like hydro-jetting, or a camera inspection to identify a serious line break. By offering advanced diagnostic and cleaning techniques, the company ensures that when they complete a job, the fix is durable and effective, saving the homeowner or business owner from recurring issues and unexpected costs down the road. This comprehensive approach is a hallmark of their operation and a primary reason for their high customer satisfaction.

This commitment extends to complex projects like major replacements and installations, including water heaters, sump pumps, and gas lines. Handling these jobs requires specialized knowledge and strict adherence to local codes, and the licensed, bonded, and insured team at Matthews Plumbing Service is equipped to manage them with professionalism. Whether you are dealing with an aging, inefficient water heater that needs replacing or are installing a new gas line for a kitchen remodel or outdoor appliance, you can rely on their expertise. Their focus on quality and detail is what makes them a trusted name in the local Chicagoland plumbing industry.

In the highly competitive service sector, a company’s reputation is often its most valuable asset. Matthews Plumbing Service has consciously cultivated a reputation for honesty and transparent dealing. Customers frequently highlight the helpful, non-pressured guidance they receive from the team. When a repair is sufficient, they recommend a repair; when a replacement is the more cost-effective and long-term solution, they explain why without forcing the decision. This ethical consultation process is particularly valued by local Illinois customers who prefer to support a business they can genuinely trust and feel comfortable inviting into their homes or workplaces.

The company also acknowledges that plumbing emergencies are a matter of urgency. A burst pipe in the middle of the night or a sewer back-up on a weekend is not just an inconvenience; it is a potential disaster that can lead to significant property damage. Matthews Plumbing Service offers emergency response service to both residential and commercial customers. This crucial availability provides great peace of mind to their service area, knowing that a professional and reliable plumber is ready to respond when the situation is most critical. For a major metropolitan region like Chicagoland, having access to such a dependable emergency service is invaluable for protecting property from water damage.

The wide range of services offered also speaks to the company's capability as a full-service provider. They cover every major component of a property’s plumbing and drainage system. This means that a customer doesn't have to call one company for a clogged drain, another for a water heater issue, and a third for a sump pump replacement. Matthews Plumbing Service can handle all of these needs under one roof, simplifying the process for the customer. From routine maintenance that prevents future problems to large-scale underground excavation for line replacement, they possess the necessary equipment, experience, and personnel.

For Illinois residents, particularly those who live in older homes with outdated plumbing materials like galvanized pipes or problematic cast iron drains, the company offers specialized services. They can diagnose and address common issues like poor water pressure due to corroded galvanized pipes or persistent slow draining from old sewer lines. Their capabilities include pipe repiping and replacement of sewer and water lines, helping to modernize a home's infrastructure and ensure efficient, clean water flow for decades to come. Even for outdoor applications, such as installing gas lines for permanent barbeque grills or pool heaters, the team is fully prepared to perform the necessary underground and line work safely and to code.

In summary, Matthews Plumbing Service stands as a beacon of reliability and quality for plumbing and drain services in the Bartlett, IL, community and the surrounding Chicagoland suburbs. By prioritizing customer satisfaction, offering transparent pricing, utilizing advanced technology, and maintaining 24-hour emergency availability, they have established themselves as the go-to local expert. Choosing a local, family-operated business that guarantees its work and operates on a strong ethical foundation is a choice for long-term peace of mind regarding your property’s vital plumbing system.

Location and Accessibility

Matthews Plumbing Service is conveniently located to serve the broad Chicagoland suburbs from their address in Bartlett, IL. This central location in the western suburbs allows them to efficiently dispatch their licensed and insured technicians for on-site services throughout the region. As a local business deeply rooted in the area, they understand the geography and infrastructure of the communities they serve, enabling a quicker response time for scheduled appointments and especially for urgent emergency calls. The main address is:

195 E Stearns Rd, Bartlett, IL 60103, USA

Services Offered

Matthews Plumbing Service provides a wide array of comprehensive plumbing and drainage services for both residential and commercial customers. Their expertise covers everything from simple fixture repairs to complex underground line replacements.

• Drain Cleaning and Sewer Services: Includes professional drain cleaning, addressing slow drains, camera inspections, and advanced hydro-jetting services for deep cleaning drain and sewer lines.
• Water Heater Installation and Repair: Service for all makes and models, including conventional tank water heaters and tankless water heaters. Also provides yearly maintenance and tankless descaling.
• Sewer and Water Line Work: Full services for drain and water line repairs, sewer repair, pipe repiping, line replacement, and addressing water pressure issues caused by old galvanized pipes.
• Excavation and Underground Services: Handling projects that require excavation for sewer and water line breaks, service line replacement, and outside cleanout installation.
• Fixture Installation and Repair: Expertise in faucet installation and repair, shower installation and repair, and toilet installation and repair for kitchen and bathroom remodels.
• Garbage Disposal Services: Includes both garbage disposal installation and garbage disposal repair.
• Sump and Sewage Pumps: Repair, replacement, and installation of high-quality sump pumps, sewage pumps, and reliable battery backup systems for flood protection.
• Gas Line Services: Installation and repair of natural gas lines, including underground gas lines for items like pool heaters or barbeque grills.
• Specialized Services: Includes outdoor plumbing system repair, plumbing leak detection, and water treatment and filtration system services.

Features / Highlights

Choosing Matthews Plumbing Service comes with several distinct advantages that set them apart as a preferred local provider in the Illinois region. These features underscore their commitment to customer service, quality workmanship, and transparent business practices.

• Family-Owned and Operated: A local business dedicated to treating every customer like family, fostering a relationship of trust and respect.
• Emergency Response Service: Offers emergency calls for both residential and commercial clients to address urgent plumbing issues outside of standard hours. The search data suggests they offer 24-hour service.
• Licensed, Bonded, and Insured: Provides customers with confidence and protection, ensuring all work is performed by qualified professionals.
• Upfront, Written Pricing: Customers receive choices and prices in writing before any work begins, eliminating hidden costs and ensuring full cost transparency.
• Guaranteed Quality Work: The company stands behind its workmanship, operating on an ethic of guaranteeing their repairs and installations.
• Advanced Drainage Solutions: Utilizes modern equipment, including camera inspections and hydro-jetting services, to accurately diagnose and thoroughly clear blockages in sewer and drain lines.
• Convenient Payment Options: Accepts credit cards and NFC mobile payments for easy transaction processing.
• Online Estimates: Provides the convenience of obtaining estimates online for service planning.

Contact Information

For professional plumbing and drain services in Bartlett, IL, and the Chicagoland suburbs, you can contact Matthews Plumbing Service using the details below:

Address: 195 E Stearns Rd, Bartlett, IL 60103, USA

Phone: (630) 517-2551

Mobile Phone: +1 630-517-2551

What is worth choosing

Matthews Plumbing Service is a clear choice for Illinois residents and businesses because of their unique combination of local accessibility, technical expertise, and an unwavering commitment to integrity. In an industry where trust can be difficult to find, this company shines by operating with honesty and transparency. A real customer review highlights this perfectly, noting that the plumber recommended a more appropriate replacement over a repair for a leaky faucet, provided great information, and applied absolutely no pressure—all while offering a price that was more reasonable than a big-box store. This is the hallmark of an ethical business: prioritizing the customer’s long-term best interest over a quick profit.

Furthermore, their comprehensive range of services means you only need one contact for virtually any plumbing or drainage issue. Whether it's the installation of a complex battery backup system for a sump pump—a necessity for Chicagoland basements—or the simple but essential task of fixing a slow drain, they have the tools and training to do it right. They are a local, family-owned establishment that actively works to build long-lasting relationships with the community, ensuring they are the plumber you call for any future needs. The confidence that comes from knowing you have a licensed, professional team that offers upfront pricing and a guarantee on their work is what truly makes Matthews Plumbing Service a worthwhile choice for anyone in the Bartlett and greater Chicagoland area.

Matthews Plumbing Service

195 E Stearns Rd, Bartlett, IL 60103, USA