Loch Monster Plumbing LLC

- 13033 Ridgedale Dr suite 165, Hopkins, MN 55305

For residents and property managers throughout the Minneapolis/St. Paul metropolitan area, plumbing problems are more than just an inconvenience—they can lead to significant headaches and damage, especially in the harsh Minnesota climate. Loch Monster Plumbing LLC has established itself as a local, family-owned and operated plumbing shop dedicated to providing "legendary" service and quality workmanship across the Twin Cities. With a core focus on honesty, clear communication, and professional execution, they cater to a diverse clientele, including homeowners, business owners, and property managers.

The company's mission is built on a straightforward principle: show up, do solid work, and treat people with respect. This customer-centric approach is a key component of their service delivery. They aim to alleviate the "huge drain" that plumbing problems can place on a property owner, offering a fast and professional response to both routine maintenance needs and unexpected emergencies. This commitment is particularly vital in Minnesota, where issues like a burst pipe or a malfunctioning water heater demand immediate and expert attention.

Customer feedback frequently highlights the team’s dedication and high standard of work. One client, an HOA manager, was highly impressed, stating that the response time was "impeccable" and the customer service "wonderful," noting how quickly and efficiently the work was completed across several properties. A homeowner who had a leaking water heater replaced appreciated the swift turnaround, with the job priced, purchased, and installed "Within 36 hours," and praised the "Fair pricing and very professional" approach. Furthermore, for major projects, a customer who used Loch Monster Plumbing for all the plumbing in their "new house" gave a glowing recommendation, calling the experience "excellent" and describing the plumber, Jack, as "professional, efficient, and incredibly knowledgeable," affirming that he made sure "the job was done right, all while keeping the place tidy." This feedback confirms their capability in handling high-stakes projects like new construction and emergency replacements.

However, it is important for users to note the financial aspect of their service. While many praise the company's transparency—a feature the company itself promotes, stating they "don't work on commission or try to upsell" and provide a "transparent service agreement from the start"—one user review on a public forum noted a charge of approximately $577 to fix a gas pipe to a range in under an hour. While quality and expertise come at a premium, this is a reminder for all local users to take advantage of the company's commitment to upfront pricing and secure a clear, detailed service agreement before the work begins to ensure expectations align with the final cost, regardless of the job's size.

Loch Monster Plumbing LLC is centrally located in Hopkins, Minnesota, a key suburb within the Western Metro area of the Twin Cities. This strategic positioning allows them to offer their comprehensive services across the entire Minneapolis/St. Paul metropolitan area, making them highly accessible to a vast local population.

The official address for their operations is: 13033 Ridgedale Dr suite 165, Hopkins, MN 55305, USA. While the physical office is in Hopkins/Minnetonka, their dedicated crew is built to be mobile, ensuring fast response times across all major Twin Cities communities. Their local presence in the region reinforces their ability to understand and quickly address the specific plumbing challenges faced by Minnesota properties, from frozen pipe prevention to dealing with localized municipal sewer issues.

Loch Monster Plumbing LLC offers a robust range of services covering the needs of both residential and commercial clients, specializing in rapid response and detailed work for both simple and complex projects.

Key Services Offered:

• General Plumbing: Comprehensive services for everyday plumbing issues, repairs, and installations.

• Drain Blockage and Cleaning: Expert services to clear clogs and ensure proper drainage throughout the property.

• Garbage Disposal Repair: Troubleshooting and repair services for inoperable or malfunctioning garbage disposals.

• Water Heater Services: Repair, maintenance, and replacement of leaking or broken water heaters, often with rapid turnaround times for emergency situations.

• Sewage Leak and Pipe Repair: Addressing critical issues like sewage leaks to maintain hygiene and structural integrity.

• Gas Line Installation and Repair: Services to ensure the safe and proper function of gas pipes for ranges and other appliances.

• New Construction Plumbing: Installing complete plumbing systems for new homes and commercial buildings, as noted in customer reviews.

• Remodels & Renovations: Providing plumbing solutions for bathroom and kitchen upgrades, adapting to new layouts and fixtures.

The company’s operation model is highly optimized for the needs of the dynamic Twin Cities market, focusing on reliability and customer assurance.

Features and Highlights:

• 24/7 Emergency Service: A local crew is on standby around the clock to address urgent plumbing emergencies, a crucial necessity for homeowners facing Minnesota's severe weather conditions.

• Transparent Pricing Model: The company explicitly states that they do not work on commission or attempt to upsell, and they provide a clear service agreement from the start to ensure pricing transparency.

• Residential & Commercial Expertise: They provide specialized service to both individual homeowners and property managers (HOA managers), demonstrating versatility and experience in handling high-volume commercial accounts.

• Full-Service Capability: Their services range from minor fixture repairs and drain issues to major, foundational work such as installing complete plumbing for new home construction and removing old cast iron pipes.

• Focus on Cleanliness and Respect: Customer feedback repeatedly praises technicians for their professionalism, clear communication, and keeping the job site tidy, reflecting the company’s core value of treating clients and their properties with respect.

For scheduling a service, getting a quote, or contacting the 24/7 emergency team, Twin Cities users can use the following information.

Contact Information:

• Address: 13033 Ridgedale Dr suite 165, Hopkins, MN 55305, USA
• Phone: (763) 501-3573
• Mobile Phone (Text/Call): +1 763-501-3573

For Minnesota residents and property managers, what makes Loch Monster Plumbing LLC a choice worth considering is their proven combination of technical proficiency and ethical business practices. In a service industry where trust is paramount, their stated commitment to transparent pricing—no commission-based sales tactics—is a compelling feature. Furthermore, the strong and positive customer testimonials for both major installations, like new construction plumbing, and emergency services, such as water heater replacement, underscore their ability to deliver consistent results under various demands. Their 24/7 availability is non-negotiable for critical issues in the Twin Cities area, providing a reliable lifeline during a crisis. For those seeking a local, family-owned crew that focuses on "honest, very informative" service and the thorough completion of complex work, Loch Monster Plumbing LLC presents a highly credible option for all residential and commercial plumbing needs.

Loch Monster Plumbing LLC

13033 Ridgedale Dr suite 165, Hopkins, MN 55305, USA