High Priority Plumbing and Services, Inc. Introduce
For residents and businesses across Acworth and the wider Metro Atlanta region, High Priority Plumbing and Services, Inc. stands as a beacon of dependability and high-quality work. Since being established in 2001 by Brian and Paulette Simpson, this family-owned and operated company has focused on a simple, powerful slogan: “Our Customers Are Our Priority.” This commitment translates into a comprehensive suite of Plumbing Repair services, with a strong emphasis on speed, professionalism, and genuine customer care.
The company has grown from a local, one-man operation to a full team of certified and licensed plumbers who handle everything from routine Faucet Repair to complex underground and septic projects. Whether you are dealing with a critical loss of hot water, as one customer experienced, or simply need prompt service for a Plumbing Leak Repair, High Priority Plumbing's reputation for going above and beyond—as demonstrated by team members like Aaron R. and Justin—makes them a top-tier choice for plumbing needs in Georgia. Their core mission is to provide fast, reliable, and professional solutions to prevent minor irritations from escalating into major disasters for your home or business.
High Priority Plumbing and Services, Inc. is headquartered in the Northwest Atlanta area, which allows them to efficiently dispatch expert technicians across a vast service territory. The main operational office is strategically located to serve the northern suburbs and beyond.
- 317 Northpoint Pkwy, Acworth, GA 30102, USA
While the Acworth address serves as a primary hub, the company’s services extend far beyond Cobb County, covering numerous communities throughout Metro Atlanta, Northwest Georgia, Lake Country, and even as far as Savannah and Columbus. This broad reach is supported by multiple locations and a large team dedicated to providing 24/7 coverage.
Accessibility is a key feature of their service model. They are committed to being available when plumbing problems happen, offering round-the-clock, 24-Hour Emergency Plumbing services. Crucially, when you call, you speak to a live, local team member, not an answering service. They pride themselves on having consistent rates with “No Price Hikes During After-Hours,” making them an honest and reliable option for urgent, unplanned Plumbing Leak Repair or other emergency needs anytime of day or night.
High Priority Plumbing offers a full range of Plumbing and Repair services for both residential and commercial clients, specializing in solving challenging issues specific to Georgia’s regional plumbing environment, such as dealing with lines in shallow bedrock or tree-root damage.
- Plumbing Leak Detection: Utilizing advanced technology and expertise to accurately locate all types of leaks, including notoriously difficult-to-find slab leaks and hidden pipe leaks.
- Plumbing Leak Repair & Plumbing Pipe Repair: Comprehensive Repair services for all broken or leaking pipes and fixtures, from minor drips to major bursts in the plumbing system. This includes cast iron drain line repair and replacement.
- 24/7 Emergency Plumbing Services: Offering fast, dependable response times for all urgent plumbing issues, including burst pipes and water heater failures, with consistent pricing regardless of the time of day.
- Water Heater Services: Complete installation, Repair services, and replacement of Water Heaters and Tankless Water Heaters.
- Septic Services: Full Atlanta Septic Services, including Septic Tank Pumping, preventative maintenance, septic risers installation, and field line repair/replacement.
- Drain and Sewer Cleaning: Utilizing specialized techniques like High-Pressure Water Jetting to thoroughly clean and unclog sewer lines, removing stubborn blockages and root intrusion.
- Water Line Services: Repair, installation, and replacement of main Water Lines.
- Fixture Repair and Installation: Repair or replacement of faucets, garbage disposals, sump pumps, and toilet repair.
- Gas Line Services: Expert Gas Leak Detection and Repair services, as well as safe installation for new appliances like stoves or pool heaters.
High Priority Plumbing has built its reputation on several core values that set them apart in the competitive Georgia plumbing market.
- Exceptional Customer Service: Team members like Aaron R. and Justin are celebrated by customers for their care, professionalism, and patience in explaining technical steps. They restore peace of mind alongside fixing plumbing problems.
- 24/7 Emergency Response with No Premium: A rare and valuable offering in the industry is their 24-Hour emergency service promise with consistent rates, ensuring you don't face price hikes for after-hours Plumbing Pipe Repair or other crises.
- Family-Owned and Operated Since 2001: With over two decades of experience, the company maintains a family-oriented approach while growing its capabilities, ensuring skilled, certified plumbers provide quality workmanship.
- Expertise in Leak Detection: They are highly experienced in Plumbing Leak Detection, including challenging issues like slab leaks, a service often introduced to customers through home warranty companies like AHS.
- Dedicated Realtor and Property Manager Programs: The company offers specialized services and rapid response times tailored to the needs of Realtors and Property Managers, helping to expedite closings and manage rental property maintenance efficiently.
- Full-Spectrum Plumbing Capability: Their service capacity spans residential, commercial, septic, and underground services, meaning they are equipped to handle a wide range of plumbing systems and complex projects across Georgia.
Whether you are facing a sudden emergency or scheduling routine maintenance, High Priority Plumbing and Services, Inc. can be reached at their primary contact details:
- Address: 317 Northpoint Pkwy, Acworth, GA 30102, USA
- Main Phone Number: (770) 407-6696
- Mobile Phone: +1 770-407-6696
Remember, their team is available 24/7 to take your call directly and dispatch a certified plumber for any urgent Plumbing Leak Repair or other crisis throughout the Acworth and Metro Atlanta area.
For any Georgia resident or commercial operator, choosing High Priority Plumbing is a decision to prioritize reliability, expertise, and customer-first service. The overwhelming theme in customer feedback is the compassionate, patient, and knowledgeable approach of their team members. This is particularly crucial during a plumbing emergency, such as a major leak or a lack of warm water, where a quick and professional response can mean the difference between minor inconvenience and catastrophic property damage.
Their policy of "No Price Hikes During After-Hours" for their 24/7 service is a significant benefit, removing the financial stress that often accompanies emergency Plumbing Leak Detection and Repair. This honesty is central to their business model. Furthermore, their specialization in services like Septic Tank Pumping and advanced Plumbing Pipe Repair, alongside their readiness to work with Realtors and Property Managers, demonstrates a well-rounded and deeply experienced operation. When you need a certified plumber in Acworth or anywhere in Metro Atlanta who treats your problem as their highest priority, High Priority Plumbing and Services, Inc. is the dependable choice that restores your peace of mind.
High Priority Plumbing and Services, Inc. Services
Plumber
- Plumbing leak detection
- Plumbing pipe repair
- Plumbing leak repair
High Priority Plumbing and Services, Inc. Details
Offerings
- Repair services
High Priority Plumbing and Services, Inc. Photos










High Priority Plumbing and Services, Inc. Location
High Priority Plumbing and Services, Inc.
317 Northpoint Pkwy, Acworth, GA 30102, USA
High Priority Plumbing and Services, Inc. Reviews
patientwater heatercodegarbage disposalefficientjobskillstechnicianthe futurehome
★ 5★ 4★ 3★ 2★ 1I cannot say enough great things about Aaron R. — he is truly an exceptional plumber and a shining example of what outstanding customer service should look like. I was in dire need of help, and Aaron went above and beyond to make sure that my children and I had warm water again. From start to finish, he handled everything with such care, professionalism, and attention to detail that I immediately felt at ease.What stood out the most was his genuine concern for our comfort and his patience in explaining each step along the way. He didn’t just fix the problem — he restored peace of mind to my household. It’s rare to encounter someone so dedicated, knowledgeable, and compassionate in their work.Aaron deserves every bit of recognition for his excellence. He is the kind of team member that makes a company proud and keeps customers coming back. I sincerely hope his hard work and commitment are acknowledged — because he truly went above and beyond.
October 14 · Nikky RichardsJustin from High Priority Plummer was amazing. He arrived earlier than expected which turned out perfectly. He is very knowledgeable about the business and made great recommendations for alternatives that was needed. Very polite and professional. I highly recommend him for your next plumbing needs.
October 01 · Elise LongJustin was absolutely amazing, he went above and beyond to make sure our plumbing issue was resolved.His level of professionalism and knowledge were very much appreciated during the entire repair process. We will definitely be using Justin and High priority again in the near future for our plumbing needs.10/10
October 15 · Jason LewisI had a great experience with High Priority Plumbing and Services, Inc. I reached out to them through my home insurance and they schedule me immediately the following morning. They were very friendly and explained everything to me thoroughly (I had a super high water bill and running toilet).The assured me I was taken care of and they would come back if needed. Very quick and easy.Thanks yall, highly recommend! -Alisha
August 29 · Alisha HenryJohn & Eric were very friendly and professional. They replaced my garbage disposal smoothly, double checked for no leaks, and answered my questions and concerns while doing so. Really appreciate yall!
October 07 · Daniel Jacobson
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