Gravelle Plumbing & Heating

- 223 1st Ave NW, Aitkin, MN 56431

For decades, Minnesota residents, particularly those in the central region, have faced the challenge of maintaining comfortable home and business environments against the state's famously brutal winters and humid summers. A reliable contractor specializing in both plumbing and complex heating, ventilation, and air conditioning (HVAC) systems is not just a convenience—it's an absolute necessity. Gravelle Plumbing & Heating, located in Aitkin, MN, stands as one of the area's established service providers, offering comprehensive solutions for everything that flows or heats within a property.

Operating as a long-standing, local, family-owned business since 1950, Gravelle Plumbing & Heating has accumulated over 70 years of experience serving homeowners, contractors, and property managers across central Minnesota. This longevity underscores their deep roots and commitment to the community. They are classified as a Plumber, Air Conditioning Contractor, Heating Contractor, and general HVAC Contractor, signifying their capacity to manage a full spectrum of mechanical and climate control needs for both residential and commercial clients. Their offerings emphasize full repair services, on-site diagnostics, and system installations, ensuring that whether the issue is a dripping faucet or a complete furnace failure, they have the technical expertise to address it.

The company prides itself on being a local institution, highly accredited and specializing in a wide service radius, which is particularly vital for the geographically diverse Central Minnesota area. Their specialization extends to modern, energy-efficient systems like geothermal and hydronic heating, which are increasingly popular choices among property owners looking to reduce their energy footprint and increase winter comfort. Furthermore, recognizing the immediate danger of a heating system breakdown during the peak winter season, Gravelle Plumbing & Heating is known to offer 24-hour emergency repair services during heating season to protect properties from the extreme cold.

Accessibility is a key factor for any service business, and Gravelle Plumbing & Heating maintains a physical presence in the heart of Aitkin County. This central location allows them to dispatch technicians efficiently across their expansive service areas, which span across several counties in Central Minnesota. They proudly serve residential customers within approximately a 60-mile radius of Aitkin, and they extend their reach for commercial and industrial customers up to a 100-mile radius. This broad coverage means they are a viable option for many of the surrounding towns, including Brainerd, Crosby, Grand Rapids, and many of the smaller lake communities.

The company’s main office is situated at:

• Address: 223 1st Ave NW, Aitkin, MN 56431, USA

This location ensures they are well-positioned to serve a wide array of clients, from primary residences to seasonal cabins—a ubiquitous property type throughout this region of Minnesota. Customers can contact the office via their main local phone number. The business also accepts modern payment methods, including credit cards and NFC mobile payments, adding a layer of convenience to service transactions.

Gravelle Plumbing & Heating offers a comprehensive and integrated list of services across their four specialized categories—Plumbing, Heating, Air Conditioning, and HVAC. Their expertise covers both minor repairs and major system installations:

• Plumbing and Piping Systems Repair: Addressing all general plumbing problems, including pipe repairs and leak detection.
• Fixture Installation and Repair: This includes Faucet installation, Faucet repair, Shower installation, Toilet installation, and Toilet repair.
• Waste Disposal Services: Offering both Garbage disposal installation and Garbage disposal repair.
• Water Heater Services: Complete service for Water heater installation and Water heater repair.
• Heating System Installation and Service: Expertise in Forced air heating, Hydronic heating, Ground source (Geothermal) systems, Air-to-air heat pumps, Ductless mini-splits, and servicing LP/NG and oil furnaces and boilers.
• Emergency Heating: Providing critical Hour Emergency Repair services during the heating season to ensure occupant safety and comfort.
• Specialized Heating: Installation and repair of Floor Radiant Heating systems.
• Air Conditioning (A/C) Service: Comprehensive A C Repair, as well as installation and maintenance for Air Conditioning Systems.
• Commercial Services: Offering full Commercial Hvac and plumbing services for business properties.
• Maintenance Programs: Providing Annual Maintenance checks to optimize system efficiency and longevity.
• System Repair and Replacements: Full Repair services for heating, cooling, and plumbing systems.

The range of services offered reflects the complexity of property maintenance in a climate like Minnesota's, where systems must be robust and reliable.

As a key regional contractor, Gravelle Plumbing & Heating possesses several distinguishing features and highlights, though the customer experience appears to be mixed, necessitating a balanced view of their profile:

• Deep Historical Roots: Established in 1950, they boast over seven decades of continuous operation, making them one of the most experienced contractors in Central Minnesota.
• 24-Hour Emergency Heating Service: A critical feature for Minnesota, offering peace of mind to customers during extreme cold weather system failures.
• Advanced HVAC Specialization: They are accredited installers for Geothermal systems and offer specialized solutions like hydronic and forced air heating, catering to high-efficiency and custom needs.
• Proven Rapid Technical Response: One customer's review highlights that the office, including key personnel like "Bill" and "Dusty," responded quickly to a no-heat call, deploying a technician ("Brent") who promptly diagnosed and fixed the issue on the spot, demonstrating exceptional technical field service.
• Reputation for Technical Excellence: Customer feedback, such as the praise for prompt diagnosis and quick resolution by technician Brent, confirms their high level of technical proficiency and preparedness.
• Inconsistent Customer Service: It is important for potential customers to note the very serious complaint regarding poor customer service, communication failures, canceled appointments, and issues concerning backing manufacturer equipment. This suggests that while their technical team can be highly effective, administrative and customer relationship processes may have historical or occasional shortcomings.

For immediate needs or to discuss a larger project, residents can contact the company using the following information:

• Address: 223 1st Ave NW, Aitkin, MN 56431, USA
• Phone: (218) 927-2624

Deciding on a contractor requires weighing reliability, cost, and capacity. What makes Gravelle Plumbing & Heating a compelling choice for Aitkin and the wider Central Minnesota region is their technical prowess and proven rapid response to critical situations. The case of the commercial business owner with no heat who received almost immediate, professional, and successful service speaks volumes about the firm’s operational ability when it matters most—an urgent, time-sensitive, and potentially business-threatening mechanical failure. The technician arrived "in no time," was "quick to diagnose," and had the necessary components "on the truck to fix immediately." This kind of full-service, immediate resolution is the gold standard for emergency HVAC service, and it is a powerful differentiator.

However, users should approach their engagement with an understanding of the mixed feedback. For customers prioritizing a contractor with deep experience, a wide range of specialized services (including advanced heating systems), and a verified capacity for prompt, effective technical intervention in emergencies, Gravelle Plumbing & Heating remains a significant and highly capable player in the regional market. Prospective clients are encouraged to be direct and clear in their communications and confirm appointments to ensure a positive experience.

Gravelle Plumbing & Heating

223 1st Ave NW, Aitkin, MN 56431, USA