Gilpin Plumbing Introduce
For over three decades, Gilpin Plumbing has been a cornerstone of reliable and expert service for homeowners and businesses across Jordan, Minnesota, and the broader Minneapolis/St. Paul metropolitan area. Established in 1986, this family-owned and operated business has built its reputation on deep knowledge, timely responsiveness, and an unwavering commitment to doing the job right the first time. In a state where plumbing systems are heavily relied upon to manage freezing temperatures and varying water quality, choosing a seasoned, local professional like Gilpin Plumbing offers essential peace of mind.
Gilpin Plumbing, Inc. is a full-service operation, equipped to handle everything from minor faucet leaks and running toilets to major installations in new construction and complex commercial projects. Their expertise is especially valued in handling challenging repairs that homeowners might struggle with, such as unclogging old steel drains set beneath concrete floors—a task one satisfied customer explicitly praised their technician, Bob Gilpin, for handling with intelligence and knowledge.
What truly sets this company apart is the highly personalized and informative customer experience. Instead of simply dictating a repair, the primary technician, Bob, is known for his commitment to educating the client. As one testimonial explains, he provides a clear "process of elimination for your problem and informs you of potential costs if the first or second solution doesn't work." This transparent, consultative approach builds significant trust, which is crucial when dealing with unexpected and expensive plumbing emergencies.
Furthermore, Gilpin Plumbing demonstrates exceptional customer care during emergency situations. Another customer recounted a scenario where a technician went above and beyond, offering instructions and troubleshooting tips over the phone before even scheduling a visit. When a follow-up visit was needed to correct a leak caused by a new part, the technician, though fully booked, made time to return the next day to remedy the issue, even replacing the cartridge brand new. This level of dedication, urgency, and apologetic professionalism for a small issue ensures their clients always feel supported, even when things don't go perfectly the first time.
As a company that has been operating in Minnesota since 1986, Gilpin Plumbing is not just familiar with the local area but is adept at navigating the specific plumbing codes and environmental factors of Scott, Carver, Hennepin, McLeod, Sherburne, and Wright Counties—the vast territory they serve. Whether you need an experienced professional to handle water heater replacement, install modern fixtures in a bathroom remodel, or service essential systems like in-floor heating, Gilpin Plumbing offers the expertise of a large contractor with the attentiveness of a family-owned business.
Gilpin Plumbing, Inc. is proudly rooted in the heart of Scott County, providing convenient and rapid access to the communities they serve. Their physical address in Jordan, MN, is a central hub that allows them to efficiently dispatch services across a significant portion of the Minneapolis/St. Paul region and beyond.
This strategic location in Jordan, MN, enables them to effectively serve not only Scott County but also neighboring areas, ensuring that residents in need of reliable plumbing can rely on a local, trusted resource. Public records confirm their commitment to a large service territory, including:
- Jordan, MN (Primary Location)
- Carver County
- Hennepin County
- McLeod County
- Scott County
- Sherburne County
- Wright County
By establishing their business in 1986 and maintaining a presence in the community, Gilpin Plumbing has demonstrated commitment to being easily reachable for Minnesotans requiring their expert plumbing services.
- Physical Address: 321 2nd St W, Jordan, MN 55352, USA
Gilpin Plumbing offers a comprehensive array of plumbing, maintenance, and specialized heating services for residential, commercial, and industrial clients. Their scope of work covers both installation for new construction/remodels and essential repair services, which are critical for maintaining home integrity in Minnesota’s climate.
- Repair Services: Full plumbing repair and maintenance for existing systems, addressing leaks, drips, and faulty components.
- Water Heating Solutions: Installation and repair of traditional water heaters and modern tankless water heaters.
- Drain Services: Cleaning and unclogging of drains, including difficult tasks like clearing buried steel drains under concrete.
- Fixture Installation and Repair: Faucet installation, faucet repair, toilet installation, toilet repair, and service for sinks and various fixtures.
- Pipe Repair: Comprehensive plumbing pipe repair, pipe replacement, and leak detection services.
- Sump Pumps: Installation, maintenance, and repair of sump pumps, a crucial device for Minnesota basements to prevent flooding.
- Specialized Heating: Expertise in installing and servicing in-floor heating systems and other radiant/hydronic heating units.
- Water Quality: Installation and maintenance of soft water units.
- Remodeling and New Construction: Providing full plumbing contracting services for bathroom remodels, light commercial projects, and ground-up new home construction.
The continued success of Gilpin Plumbing since 1986 is rooted in several key business features that resonate with the local Minnesota clientele:
- Long-Term Family Operation: Established in 1986, this family-owned company offers extensive institutional knowledge and a commitment to generational quality service.
- Exceptional Technical Expertise: Technicians, like Bob Gilpin, are noted for being "intelligent and knowledgeable," successfully solving difficult problems (e.g., deeply buried drain clogs) that challenge typical DIY efforts.
- Client-Centric Communication: Known for being "very responsive," the company often offers valuable troubleshooting tips and tutorials over the phone, even for potential emergency situations.
- Unwavering Trustworthiness: Customers highly recommend the service for its trustworthiness, transparency, and the practice of informing clients about a process of elimination and potential costs upfront.
- Commitment to Resolution: Demonstrated dedication to ensuring the job is done correctly, even returning promptly to rectify small issues that arise after a repair, ensuring complete customer satisfaction.
- Broad Service Scope: Offering expertise across residential, commercial, and industrial plumbing, along with specialized heating services like in-floor radiant heat.
If you are in Jordan, MN, or the surrounding Scott County, Carver County, and Twin Cities metropolitan area, and require a trustworthy and knowledgeable plumbing contractor, you can reach Gilpin Plumbing using the following contact details:
- Phone: (763) 434-5783
- Address: 321 2nd St W, Jordan, MN 55352, USA
For any homeowner in Minnesota, the decision of which plumber to hire should be based on experience, trust, and comprehensive capability. Gilpin Plumbing scores highly on all fronts, making them an excellent choice for a variety of reasons. First and foremost is the confidence that comes with their multi-decade establishment—servicing the area since 1986 means they have faced and solved virtually every plumbing issue unique to the Minnesota environment, from frozen pipes to aging infrastructure.
The unique value of Gilpin Plumbing lies in the personal, highly consultative service delivered by their technicians, particularly Bob. Customers are not treated merely as transactions; they receive a plumbing education, helping them understand the problem, the solution, and the potential costs. This transparency is priceless, especially during a stressful emergency. The willingness to troubleshoot over the phone before a visit demonstrates a true focus on helping the customer, even if it delays a paid service call.
Whether your need is a simple faucet replacement, a complex drain clog beneath concrete, the installation of a new high-efficiency water heater, or the expertise required for in-floor heating installation, Gilpin Plumbing provides the technical skill and the ethical service standard that Minnesota residents deserve. They offer a reliable solution from a family-owned business that has proven it will stand by its work and its customers.
Gilpin Plumbing Services
Plumber
- Faucet installation
- Plumbing pipe repair
- Toilet installation
- Water heater installation
Gilpin Plumbing Details
Accessibility
- Wheelchair accessible entrance
- Wheelchair accessible parking lot
- Wheelchair accessible restroom
Offerings
- Repair services
Gilpin Plumbing Photos





Gilpin Plumbing Location
Gilpin Plumbing Reviews
job
★ 5★ 4★ 3★ 2★ 1I've hired Bob Gilpin twice to work at my home. First time to replace a toilet, and the second time, he got the steel drain under our concrete basement floor unclogged. Which was a bit difficult for a DIY project. He's always been on time. He is intelligent and knowledgeable. He does the job correctly, along with providing you a process of elimination for your problem and informs you of potential costs if the first or second solution doesn't work. He always does his best to make it to you as soon as possible. If you want someone you can trust to work on your home, Bob is the man for the job. Thanks again, Bob.
February 27 · Travis RaineI cannot speak for what other experienced, but for my own. First off, Bob is very responsive. For the two times I called him, he was asking questions and was willing to give instructions and tutorial over the phone even before coming over. The first call made was for a cartridge I was unable to get out of a Moen shower (user error on my end, I did not shut off all the valves to the home). Bob was able to show me the main valves and even tips for if and when the water heater goes out. He was successful at getting the cartridge out. The second call was the following day when I heard a drip behind the shower after installing the new cartridge. Bob advise to shut it off over night and would remedy the next day. Although his day was filled with other calls, he still made it to our home and replaced the cartridge brand new as the previous caused the leak. He was very apologetic and provided excellent customer service. Even though it took two attempts to satisfactory, I would recommend Bob to others who run into emergencies like I did.
June 27 · Brian ViengthongGreat family owned business. Bob and Emily are very good at what they do. I have had only good experiences with them. Highly recommend them for any plumbing needs.
August 10 · Premier NestsBob has done work in our home on a few occasions and is wonderful to work with. I appreciate his attention to detail and making sure the job is done right. His pricing is very reasonable too.
July 24 · Becky MarchandBob's organization skills are almost non-existent. Once he finally made it out the install itself was sloppy. He leaked flux on my basement floor, which stains. There was mud all over my porch. Ultimately there was a leak inside the house as a result. He meant to come out and fix it but forgot for almost two weeks. Then said he'd be there in an hour. 2 and half hours later only after I called him did he show up. He fixed the leak but stained my carpet. He also stained the concrete porch with more flux.We then found out a joint on the outside of the house had a leak. This is all before we even had the irrigation hooked up. The irrigation folks said they'd never seen a spigot joint connected in this way. I have sod going in and need to water, but if I leave the water on I have a leak until he can fix it.
September 04 · Larry Davis
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